Retail Success In The 'Era Of I' | Retail TouchPoints - 0 views
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Oracle Retail on 28 Apr 16"Retailers know that they need to be focused on pleasing the individual in order to be successful in what is called the "Era of the Individual - Era Of I," according to Oracle's recent survey of 300 C-level executives across a number of industries. And "I" includes employees as well as customers. But although executives across industries acknowledge the importance of the individual, just 13% of retailers gave themselves an "A" grade for these efforts (more than 50% gave themselves a "C" grade), as noted in the survey report, titled: The Era I Enterprise: Ready For Anything."
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Oracle Retail on 28 Apr 16"Retailers know that they need to be focused on pleasing the individual in order to be successful in what is called the "Era of the Individual - Era Of I," according to Oracle's recent survey of 300 C-level executives across a number of industries. And "I" includes employees as well as customers. But although executives across industries acknowledge the importance of the individual, just 13% of retailers gave themselves an "A" grade for these efforts (more than 50% gave themselves a "C" grade), as noted in the survey report, titled: The Era I Enterprise: Ready For Anything."