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Marc-Alexandre Gagnon

Starbucks launches mobile payments in stores | News | Marketing Week [24Nov11] - 0 views

  • Starbucks is launching what it claims is the high street’s first iPhone mobile app payment system after growing impatient with the rate of development of mobile NFC technology.
  • Customers with registered Starbucks Reward Cards will be able to make purchases in all 700 UK Starbucks stores using a one-click iPhone or iPod Touch app from January. It is also developing an Android app that it hopes to launch at the start of 2012.
  • The coffee chain said it “did not want to wait” for the development of NFC and it becoming mainstream. Because so few handsets are currently NFC capable, Starbucks chose to develop its own mobile payment system using iPhone apps.
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  • Brian Waring, VP of marketing and category for Starbucks in the UK, says: “There’s no doubt that mobile payments are going to be the future of shopping, but it’s not clear how it’s going to develop. We just didn’t want to wait. Ours is so simple and it enhances the whole experience for customers.”
  • It introduced the option in the US in early 2011 and claims 20 million payments have been made using the technology in its 6,800 US stores.UK customers will also be able to use the app in international Starbucks stores that offer the capability as it updates to give the cash balance in the local currency.
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Rapportive turns the inbox into a platform - 0 views

  • Rapportive adds dynamic contact previews to Gmail complete with profile picture, brief bio and links to their various social networking profiles. Part social, part CRM, Rapportive also features a minimalist notes area directly under the social profiles section of the sidebaat The Next Web Conference the startup is announcing the launch of a developer platform that will allow third parties to insert their products into Rapportivethese plugins, called ‘Raplets’ can be for any purpose. Rapportive suggests booking and time management, entertainment or internal corporate tools as other usesAlthough Rapportive is a Gmail-only service right now, it will be integrating with other email platforms in the near future
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    a new service creates more social interaction via email
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How CIOs Misunderestimate Social Media - 0 views

  • Why should a CIO care? I have long said that the real source of competitive advantage in the future will stem from an organization’s ability to rapidly assemble, disassemble, and reassemble high-performance teams. Collaboration and community will replace rigid structures. Facilitating that kind of agility is the real promise of social media. And we’re missing it.Read more at www.enterpriseefficiency.com 
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Facebook's Hidden Hate Button - - 0 views

  • Perhaps the saddest thing about Facebook (note: I do think there are good things) is that most users seem utterly unware of the way Facebook is changing things; unaware of FB’s ever-changing Privacy settings; little idea about how expansive the recent f8 announcements could be (in fact I’d say a huge percentage of users don’t even know what the heck f8 is or what its impact may have); and perhaps wholly uprepared when their profiles and their data are streaming out in the open publicly. Most users are using FB strictly to post pictures and update their status in the literal way in which FB was designed - no sense of re-purposing the software in broader ways. On one hand, it’s great that we can all share our experiences with each other; on the other hand it’s worrying that more users aren’t educated enough about the fundamental nature of these media to make smart connections back to their own lives.
  • Furthermore, if Facebook becomes the primary place where people congregate, purchase, publish and share, it will become imensely important that users are proficient and savvy and creative in using it *for* their interests as citizens and not against them. The smallest tweaks in any software can have major implications in their use. Imagine if Facebook had a Hate button. I agree with Scoble: I hope we never see something like that. …But I have a feeling, there’s a Hate button hidden deep within our collective social experience and dynamics just waiting to surface its ugly head in the not-too-distant future. Recommend on Amplify                
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The Internet's Broken Promises - 0 views

  • The Internet Has Been a Force for Good” No. In the days when the Internet was young, our hopes were high. As with any budding love affair, we wanted to believe our newfound object of fascination could change the world. The Internet was lauded as the ultimate tool to foster tolerance, destroy nationalism, and transform the planet into one great wired global village. Writing in 1994, a group of digital aficionados led by Esther Dyson and Alvin Toffler published a manifesto modestly subtitled “A Magna Carta for the Knowledge Age” that promised the rise of  “‘electronic neighborhoods’ bound together not by geography but by shared interests.” Nicholas Negroponte, then the famed head of the MIT MediaLab, dramatically predicted in 1997 that the Internet would shatter borders between nations and usher in a new era of world peace. Read more at www.foreignpolicy.com
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Towards an internet of Things [27Apr10] - 1 views

  • Take a moment and imagine a future where every object you own has a presence on the internet. Your car would have a Facebook status (“just hit 3,000 miles, need an oil change”), your shoes would appear on Google Maps, even your toothpaste would tweet (@shoppinglist you’ll need more of me soon).
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    Testing the syndication of comments.
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Augmented Reality on the Big Screen [17May11] - 0 views

  • While tablet computing may in future transform the whole computer industry, it is already changing the way we look at augmented reality. And this is not only because of the big display. More and more different devices for multiple OS platforms are expected to appear on the market, equipped with advanced sensors such as high-resolution cameras. The cost of data roaming is likely to drop and considering the millions of people expected to buy such a device in the next few years, there are incentives enough for optimizing augmented reality (AR) tablet software and to start creating really useful and fascinating applications taking full advantage of the promising, new capabilities. metaio, with its junaio 2.6 release, a junaio plug-in for third party app integration, and the revised mobile AR SDK Unifeye 2.5, is well prepared and ready to go for the next generation of AR applications. If you want to learn more about mobile AR in general and on tablets, everything is summed up here: http://www.metaio.com/specials/augmented-reality-on-tablets/ And here you can find a movie with almost everything we´re working on: 3D tracking, markerless 2D tracking and image processing, virtual manuals, interactive TV, smart packaging, advertising as a service, context sensitive product visualization, AR gaming and so on. By the way: to my knowledge it´s the first AR demos running on the Android 3.0 based Xoom!
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Research and Markets: Global - Mobile Broadband - Location Based Services Insights [17M... - 0 views

  • (http://www.researchandmarkets.com/research/f92935/global_mobile_br) has announced the addition of the "Global - Mobile Broadband - Location Based Services Insights" report to their offering. Despite the hype regarding this technology since around the year 2000; we have just recently begun to see applications for this technology become available to mass audiences. This is thanks to services like FourSquare and Facebook Places offering users the ability to check-in. The future of mobile Location Based Services will continue to emerge as handsets with smarter capabilities, new apps and user interfaces continue to permeate the market. This report provides a broad global overview of trends and developments in the mobile location based services industry, including a brief overview of GPS.
  • For more information visit http://www.researchandmarkets.com/research/f92935/global_mobile_br
Dan R.D.

Metaio and Layar pinpoint next steps for augmented reality [17May11] - 0 views

  • Metaio thinks that tablets will become increasingly important devices for AR, describing them as "the perfect enabler for augmented reality" as it published a video showcasing its Junaio AR technology running on slate devices.
  • Metaio's bullishness is about more than just the iPad: the company thinks the new wave of tablets running Google's Android 3.0 operating system – starting with the Motorola Xoom – will create new opportunities for innovative AR applications.
  • It also cites dual-core processors as a key factor enabling tablets to be used for AR applications including instructional guides; product information; e-commerce; entertainment and gaming
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  • Metaio's view is that AR is "more than a marketing gimmick or hype, it's actually an interface revolution". However, there are currently relatively few companies able to take part in this revolution, since creating AR content remains the preserve of developers willing and able to get to grips with the tools.
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PayPal sues Google over mobile payments [27May11] - 0 views

  • EBay and its online payment unit, PayPal, on Thursday sued Google and two executives for stealing trade secrets related to mobile payment systems. The two executives, Osama Bedier and Stephanie Tilenius, were formerly with PayPal and led the launch on Thursday of Google's own mobile payment system in partnership with MasterCard, Citigroup and phone company Sprint. The suit highlights the growing battle by a wide range of companies from traditional finance to Silicon Valley trying to take a major stake in what has been described as a US$1 trillion ($1.2 trillion) opportunity in mobile payments. The mobile phone is seen as the digital personal wallet of the future. The eBay suit said Bedier worked for nine years at PayPal, most recently serving as vice president of platform, mobile and new ventures. He joined Google on January 24 this year.
Dan R.D.

Don't Buy a Dual-Core Tablet Until You See This Video [29May11] - 0 views

  • The first dual-core Android tablets only arrived in February, but Nvidia is already showing off an improved quad-core chip that’s expected to power tablets by August. The system-on-a-chip, codenamed “Kal-El,” has four computer cores and a dozen graphics processors that will offer a huge performance boost in mobile devices. Nvidia announced the chip in February, with support for 1440p video playback, which is higher than most HDTV sets.
  • Kal-El should bring faster device response times, vastly improved graphics, quicker camera applications and more. But perhaps the chip is too impressive when it comes to product timing.
  • the first dual-core tablets launched in February and slates using this new quad-core chip could be available by August, that means the very young Google Honeycomb tablet market is essentially running through a product cycle in six short months
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  • Nvidia expects handsets to run on Kal-El chips by this holiday season.
  • This year might be known as the year of dual-core chips, but if Nvidia has anything to say about it — not to mention competitors such as Qualcomm, Texas Instruments, Marvell and others who are working on their own faster chips — 2012 is looking to be the year of quad-core devices.
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    http://diigo.com/0hk0y - I'm going to wait for a Kal-El device.
Dan R.D.

Google Vies With Microsoft for Runner-Up to Apple's iPad [30May11] - 0 views

  • Computex trade show in Taipei.
  • “Investors want to know which tablet is better, which has the best price-performance, and when the non-iPad camp is going to get going,” said Angela Hsiang, an analyst at KGI Securities Co. in Taipei. “Previously, people couldn’t actually see the products. At Computex, we’ll be able to touch and use them.”
  • Global shipments of tablets will climb to 215 million units in 2015 from 17 million last year, Toni Sacconaghi, a New York- based analyst at Sanford C. Bernstein & Co., wrote in a May 26 report. Fifteen percent of all tablets will cannibalize the sale of consumer PCs, reducing computer-sales growth by 2 percent annually between 2010 and 2015, Sacconaghi wrote.
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  • Microsoft’s computer platform, isn’t compatible with ARM chips, which are used in tablets from Samsung Electronics Co. and Motorola Mobility Holdings Inc.
  • “ARM plus Microsoft will be a big development in the future, and if that’s a success then it’ll be big for the market,” said KGI’s Hsiang. “Windows 8 will also impact the market because many people can’t get used to Android while they’re familiar with Windows.”
  • “Most vendors still worry about quality and stability,” Chiang said. “At this moment, they choose Google because its cost is lower as the operating system is free, while Windows adds to the price.”
Dan R.D.

SharePoint in Education - Mike Herrity's Blog about SharePoint in Education - 0 views

  • A recent TED video showcased a new publishing platform for the ipad which I believe offers educational publishers a route to producing compelling digital resources to support learning within schools. Push, pop, press are in the process of creating a publishing platform which they plan to license and which allows quick and easy creation of compelling interactive e-books.
Dan R.D.

Sony Sets Its Sights on Augmented Reality [31May11] - 0 views

  • The future of mobile gaming will merge the virtual and real worlds.
  • Unlike many augmented reality systems, Smart AR does not use satellite tracking or special markers to figure out where to overlay a virtual object. Instead, it uses object recognition. This means it works where GPS signals are poor or nonexistent, for example, indoors. The markerless system is more difficult to pull off, but it allows many more everyday objects to be used.
  • Sony has dabbled with the technology before, using two-dimensional barcodes known as CyberCodes as markers for tracking objects.
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Location-based guide for books and literary events [08Mar10] - 0 views

  • As the electronic age puts physical bookstores and libraries under increasing threat, Local Books is a great example of how, by encouraging a resurgence of consumer interest at a local level, new technologies can be used to provide a shot in the arm for traditional outlets. Launched in January, it’s a free iPhone app that allows users to search an area for bookstores, libraries and literary events such as readings, book discussions and signings. Local Books is powered by LibraryThing Local—a crowdsourced database of 51,000 bookstores and libraries around the world. Users can search for these “venues” by name or by location. The details provided for venues include maps plus (when available) descriptions, photographs, links, and information about upcoming events at those establishments. Venues and events can be sorted by distance, name, type and date. At present Local Books does not show inventories from bookstores and libraries. We wouldn’t be surprised to see this feature available from them or from someone else in the near future. Could that be you? (Related: Online platform connecting booklovers.) Website: www.librarything.com/blog/2010/01/local-books-iphone-application.php
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Using Groupon 'Worst Decision I Have Ever Made,' Says Merchant - 0 views

  • As Groupon prepares for its IPO, critics are circling the daily deals site wondering whether it's worth the hefty $25 billion valuation it currently holds. Key to the future of Groupon's success is its ability to woo merchants, with the promise that participating will boost business and draw new customers.
  • But recent story in TechCrunch highlighted the hesitation that some merchants may feel about getting involved with the site. TechCrunch revisited one merchant who proclaimed that signing up for Groupon was the "single worst business decision" she had made. Her story echoes other merchants who have claimed that Groupons actually result in unprofitability, administrative nightmares, and, to cap it all off, that they don't result in new regular customers.
  • Jessie Burke, owner of Posies Cafe in Oregon, first told her story in September 2010. According to Burke, Groupon pushed her to offer a deal that would let users buy $13 of product for $6. Groupon originally wanted 100 percent of the money (what it usually takes when consumers pay less than $10 on a deal), but relented, revising their percentage cut of the deal price to 50 percen
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  • But, though Burke saw an uptick in business, her cafe ended losing close to $10,000 because of the Groupon campaign. Though Groupon had told her that 98 percent of the customers who came in for the deal would spend more than the value of the Groupon, most did not, or if they did, at small amounts closer to 10 cents than to 5 dollars. Burke also noticed that few of the Groupon users became regulars, with many coming from out of town, others trying to redeem multiple deals at once, and some even behaving abusively to staff
  • To make matters worse, the Groupon resulted in several administrative nightmares. Tracking 900 deals proved extremely difficult, and ended up in multiple instances of fraud with users redeeming the same Groupon more than once. The deal, scheduled by Groupon, ended up occurring at the same time as another business boosting event, so that huge lines formed out the door, an unideal situation for a cafe
  • “What was the saddest part of it for me was that this had had happened to a lot of businesses but because no one had ever said anything we all just assumed (and myself included) we just assumed we were bad business people. That we just didn’t know what we were doing. If everyone loves Groupon so much, we must be wrong," she told TechCrunch
  • But Burke is not alone. The Wall Street Journal picked up the story of U.S. Toy Co this January, a family toy store that ended up with 2,800 customers on a retail deal, but ended up losing money on 75 percent of the deals. Like Burke, Groupon took 50 percent of the deal profit, which had offered $20 of toys for $10, leaving U.S. Toy with $5 on each deal. Customers ended up spending less than the normal average per sale. And, owners estimated that 90 percent of the deal users were already regulars--not new custome
Dan R.D.

Juniper Research - Counter terrorism could help augmented reality grow [14May11] - 0 views

  • We’ve already told you about Juniper Research’s bullish forecasts of the augmented reality services. According to latest figures we have from the research company, the market for mobile enterprise applications featuring augmented reality elements is expected to exceed $300 million by 2015. Among the deployments that will help this grow, Juniper points to areas as diverse as corporate utility, surgery and counter-terrorism.
  • A company called Logica is already working with the UK government on a project that could identify current and future AR capabilities, whilst evaluating them against various security and counter terrorism scenarios.
  • According to the report author Dr Windsor Holden, “It is highly likely that AR apps which would also incorporate location awareness will soon be developed for security service handhelds – if they are not already in development.”
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  • As usual, you can get more information about the report titled “Mobile Augmented Reality: Opportunities, Forecasts & Strategic Analysis 2011-2015″ from Juniper’s website.
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Adulterous Site Outsmarts Apple & Google [16May11] - 0 views

  • A few weeks ago, iPhone users were outraged to discover that their iPhones were tracking their every move, storing the information (in an unencrypted file, no less), and sending the data directly to Apple when synced with iTunes. Even more shocking was the news that iPhones do this even when they do not have location-based services enabled. Users concerned about their privacy were left vulnerable, with nothing they could do about it while they waited for Apple to offer a patch.
  • Naturally, Ashley Madison's specialty is guaranteeing privacy and anonymity for its customers (well, that and "an affair to remember!"). Users choose whom they share their photos with. Conversations on the site are password-protected. When users delete their accounts, also deleted is all evidence that they were ever members of the site. All messages and correspondence, photos, and personal data -- gone.
  • Ashley Madison is an online dating service owned and operated by Toronto-based Avid Life Media Inc. Nearly ten years old, Ashley Madison claims to be the world's largest dating site, with nearly 9.3 million members. What truly distinguishes Ashley Madison from its competitors, however, is its target demographic: married people.
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  • Enter Ashley Madison.
  • And now, Ashley Madison is giving privacy lessons to the big boys.
  • To battle smartphone location-tracking, Avid Life has released a new privacy application called iWipe. Completely free to download and use, iWipe not only erases an iPhone's entire location history, it also prevents future tracking.
  • At present, you need a Mac to download and use iWipe (it is not a straight phone app) and then sync your phone to your Mac. A Windows version has been announced as well (it was due for last week, but has not yet been released as of press time). Avid Life is also considering versions of the iWipe utility for other smartphone platforms, such as Google’s Android (which also geo-tracks its users).
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    Here's an app that wipes clean all location history off of iPhones. It may come out with one for android.
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Window into Google's Monopoly Maneuvers: More Internal Skyhook Emails [11May11] - 0 views

  • The initial set of documents from the Skyhook trial (which I analyzed here last week) gave a quick flash of Google's gamesmanship. But examining the larger set of documents from the initial phase of the Skyhook trial against Google is opening a window into Google executives' views on how they sought to reinforce Google's monopoly and collect personal information from its users. These  other batches of documents (see these PDFs here and here from the trial) highlight how Google both recognizes the monopoly nature of location-based services on smartphones and how it can keep extracting private information from users while maintaining a figleaf of "consent." As the New York Times noted in a story over the weekend, the emails flying back-and-forth give an almost minute-by-minute window into the workings of high-tech negotiations-- at least until some legal-aware top managers abruptly killed email exchanges with messages like "Thread-kill and talk to me off-line with any questions."  But in the meantime, we get some quite damning admissions by Google execs on their internal practices.
  • When Motorola and Samsung announced they were going to use Google-rival Skyhook for their location-based services on their Android smartphones, Google on one hand responded in these internal emails by noting the superiority of Google location information precisely because they were maintaining constant surveillance on customers and local wi-fi spots to update their location maps. "We are constantlyre-mapping through our users, which keeps the data re-refreshed," said one email (see p. 44) or, from another manager, the advantage of "the large volume of device distribution that helps the data collection. (see p. 32) Conversely, the managers bemoan the doom if Skyhook gets the business from manufacturers like Motorola and Samsung and Google loses the ability to spy on customer locations through the smartphones. "It will cut off our ability to continue collecting data to maintain and improve our location database.  If that happens, we can easily wind up in a situation we were in before creating our own location database and that is (a) having no access at all or (b) paying exorbitant costs for access."
  • Google managers recognize this market as a classic winner-take-all monopoly situation where controlling more devices let's you control more data which in turn gives you such an overwhelming advantage in providing location-based services that manufacturers will have to use your service.  With Android phones beginning to take off strongly in early 2010, who controlled those location-based services would create a tipping point for control into the future.
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  • these emails show Google explicitly seeking to use bundling as a tactic.  Discussing Google Maps, top Google manager Steve Lee writes:
  • "We are in the process of trying to bundle NLP [Google's location service] with GMM [Google Maps] on Android, just like we do on other platforms...If successful, all GMM android partners will automatically get NLP, at least when GMM is used."(p. 47)
  • But Google had an even bigger bundling club, tying its location-based services to the Android operating system itself, much as Microsoft tried to tie installation of its Explorer browser to its Windows operating system.   By June and July, you see the evidence of Google using that club on manufacturers to knock Skyhook out of the competition.   You have the June email from Motorola to Skyhook telling the company:
  • "As you will see from the language in a note received from Google (relevant text is coped below), Skyhook's implementation of the XPS service on Motola's device renders the device no longer Android compatible."(p. 27)
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    Using email link to comment. Can we turn up the "selective" button e.g. key sentences rather than full paragraphs. Just to see how it reads / looks.
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The rise and fall of mobile apps: a Roman Android empire? (Appolicious) [21May11]| Wor... - 0 views

  • re creating smartphone loyalty, determining which OS and device a consumer may buy. At least that’s what a recent Gartner report will have you believe. The sales report ranks Android, Symbian, iPhone, BlackBerry and Windows Phone sales in the first quarter of 2011, noting the impact of mobile apps on the market share of new sales. It seems the mobile device market is only gaining in strength, Google (GOOG) taking 36 percent market share, leading with 36.3 million unites sold. Symbian comes in second, with 27.4 percent market share at 27.6 million units, leaving Apple (AAPL) at 16.8 percent market share with 16.9 in sales. RIM’s (RIMM) BlackBerry comes in fourth, with 13 million and a 12.9 percent take of the market.
  • “Every time a user downloads a native app to their smartphone or puts their data into a platform’s cloud service, they are committing to a particular ecosystem and reducing the chances of switching to a new platform,” notes principle research analyst Roberta Cozza. “This is a clear advantage for the current stronger ecosystem owners Apple and Google. As well as putting their devices in the context of a broader ecosystem, manufacturers must start to see their smartphones as part of a computing continuum.”
  • Apps have certainly created an expansive ecosystem for mobile industry, but just like the mighty dinosaur, this era may one day become extinct. The death of mobile apps has been predicted by MIT writer Christopher Mims, pegging web apps as the future. It’s their potential ubiquity across platforms that extends access to web users, instead of drawing lines in the sand around mobile browsing versus the web you access on a PC laptop. Mims calls for a browser-based utopia where offline access and standards like HTML5 harmonize our desperate web experiences, but notes that offline access is far from perfect. Things still boil down to business, where Google’s marketplace has lower operating costs than Apple’s, with a broadening reach.
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