In a devastating 2011 study of 600 CEOs and decision makers by the London-based Fournaise Marketing Group, 73% of them said that CMOs lack business credibility and the ability to generate sufficient business growth, 72% are tired of being asked for money without explaining how it will generate increased business, and 77% have had it with all the talk about brand equity that can't be linked to actual firm equity or any other recognized financial metric.
1. Establish a clear, focussed vision
2. Obtain Commitment from Management
3. Perform Research
4. Create and Prioritize Goals
5. Create and Design Tactics to Achieve Goals
6. Determine the Cost and the Budget
7. Purchase Resources and Allocate to Achieve the Goals
8. Plan and Create Content
9. Publish and Promote on Social Networks
10. Measure and Monitor Results
If ignored by brands on social media sites, 45 percent of respondents said they would be angry, and 27.1 percent said they would no longer deal with the company.
Referring to the Internet as "digital" implies that it is a media and a siloed entity. As we've shown here and explored before, the internet delivers every media, information and experience. In the future, it will deliver every type of information imaginable to every device.
Non-digital innovation in response to digital culture. Senses when someone is taking a flash photo and reflects it back in a way that ruins the photo - so that "what happens in the club stays in the club"