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MediaPost Publications Retailer Follow Up On Negative Reviews Pays Off 03/16/2011 - 0 views

www.mediapost.com/...146630

customerservice socialmedia socialservice retail stats

shared by Dave Duarte on 01 Aug 12 - No Cached

Dave Duarte on 01 Aug 12

61% of consumers would be shocked if a retailer responded to their negative comment on the social web.

<div class="cArrow"> </div><div class="cContentInner">61% of consumers would be shocked if a retailer responded to their negative comment on the social web.</div>

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Pinterest Becomes Top Traffic Driver for Retailers [INFOGRAPHIC] - 0 views

mashable.com/...pinterest-retail-infographic

retail pinterest zoom socialbookmarking

shared by Dave Duarte on 31 Jan 12 - No Cached

Walmart's Evolution From Big Box Giant To E-Commerce Innovator | Fast Company - 0 views

www.fastcompany.com/...box-giant-e-commerce-innovator

ecommerce retail innovation bigbox massmart

shared by Dave Duarte on 13 Dec 12 - No Cached

Infographic: The Social Commerce Timeline - 0 views

www.digitalbuzzblog.com/c-the-social-commerce-timeline

socialcommerce etail retail infographic

shared by Dave Duarte on 16 Nov 11 - No Cached

Retail, CPG Pour Most New Dollars into Online Ads - eMarketer - 0 views

www.emarketer.com/Article.aspx

stats adspend online advertising industry

shared by Dave Duarte on 03 Nov 11 - No Cached

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