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AdaptiveMobile, backed by the investment arm of Intel Corp. (INTC), proposed a system in partnership with Ericsson for Iran’s largest mobile provider in 2010 that would filter, block and store cell phone text messages, according to two people familiar with the discussions. An Ericsson spokesman confirmed the proposal. The Irish company still services commercial gear for a similar system it sold in 2008 to Irancell. Police have access to the system, say two former Irancell managers.

Texting has become the predominant means of digital communications because more than 70 percent of Iranian households have a mobile phone -- four-times greater than the percentage with internet access.

Hundreds of people have been convicted by Iranian courts for offenses related to election protests, according to New York-based nonprofit group Human Rights Watch.

“My mobile phone was my enemy, my laptop was my enemy, my landline was my enemy,” says Shojaee, who turned to using pay phones.

Iran is one of many authoritarian countries across the Mideast and North Africa employing Western surveillance tools for political repression. In Bahrain, for instance, communications monitoring centers sold by Siemens AG (SIE), and maintained by Espoo, Finland-based Nokia Siemens Networks and then its divested unit, Trovicor GmbH, have been used to track and arrest activists, according to a Bloomberg News investigation.

Much of NSN’s gear in Iran has since been swapped out in favor of China’s Huawei Technologies Co.

The 3.9 million-euro ($5.5 million) system AdaptiveMobile proposed could handle more than 10,000 messages per second and archive them for a period of 180 days, according to a company proposal. The archive would contain 54 terabytes of storage, according to the document. That’s big enough for all the data gathered by the Hubble Space Telescope over 20 years.

A rapidly growing global business, the “lawful interception” and information intelligence market now generates more than $3 billion in annual sales

“Ultimately, telecom is a force for good in society,”

Police arrested him on the outskirts of a rally that December, beating him with fists and a baton and jailing him for 52 days. Security agents interrogated him 14 times, presenting transcripts of text messages plus an elaborate diagram showing all the people he’d called -- and then everyone they’d called.

The system can record a person’s location every 15 seconds -- eight times more frequently than a similar system the company sold in Yemen, according to company documents. A tool called “geofences” triggers an alarm when two targets come in close proximity to each other. The system also stores the data and can generate reports of a person’s movements. A former Creativity Software manager said the Iran system was far more sophisticated than any other systems the company had sold in the Middle East.

“A lot of people were not happy they were working on a project in Iran,” he says. “They were worried about how the product was going to be used.” Gokaram says he worked only on commercial products and didn’t share those concerns. He declined to discuss specifics about any technology deployed in Iran. Creativity Software, which is privately-held and partly funded by London-based venture capital firm MMC Ventures, announced last November that it had made four sales in six months in the Middle East for law enforcement purposes without identifying the mobile operator clients. Saul Olivares, market development director at Creativity Software, declined to discuss sales of law enforcement technology, but in an e-mail he pointed to its practical benefits, such as locating individuals during disasters, for ambulance crews and in other emergencies.

The European Union took aim at Iran’s growing surveillance capabilities in October 2010, enacting new sanctions that include prohibitions for goods that can be used for “internal repression.” The regulations, however, focused mostly on low- tech items, such as vehicles equipped with water cannons and razor barbed wire. In September, the European Parliament broadened its surveillance concerns beyond Iran, voting for a block on exports of systems if the purchasing country uses the gear “in connection with a violation of human rights.”

After his arrest early last year, Pourheydar, the opposition journalist, says police accused him of speaking to foreign media such as BBC and Voice of America. Their evidence: unbroadcast mobile phone calls captured, recorded and transcribed, he says. They also had transcripts of his e-mails and text messages. He never learned which companies provided the technology that made it possible.

“All these companies, which sell telecommunications services and listening devices to Iran, directly have roles in keeping this regime in power,”

The Saudis have used their financial clout to ground down enemies in ways big and small, from Iranian American wrestlers facing scripted humiliation in WWE shows to American golf executives being forced to swallow previous bitter condemnations of the kingdom. Saudi Arabia’s golf takeover this year, in which the kingdom coerced the PGA Tour into a planned alliance after effectively winning a game of high-stakes chicken over the fate of one of the world’s most popular sports, struck some analysts as the final dam to break in the sports world’s resistance to Saudi involvement.

Another key currency in sports (and adjacent Spandex-clad theater) was embedded in that brief anti-Iranian WWE storyline, a forgettable footnote for American viewers. Saudi leaders have attempted to move the country away from religious fundamentalism, or Islamism, to replace it with something more palatable to global commerce: nationalism, partly ginned up by crushing Middle Eastern rivals at a game it came late to.AdvertisementStory continues below advertisementSaudi Arabia, with its geriatric leadership until six years ago, had inadvertently given the United Arab Emirates and Qatar a decades-long head start at investing in sports — but the much larger country has been a bully ever since.

Sheikh’s management style has embodied Saudi Arabia’s foray into global sports: free-spending, rancorous and hyper-political. He commandeered the lectern at an international chess tournament in Riyadh to rail against “ministate” Qatar, and he ranted that the Saudi soccer team had put in “less than 5 percent effort” during a World Cup loss to Russia. With his penchant for showmanship, it was perhaps inevitable that one of the PIF’s first massive investments would be bringing WWE to Saudi Arabia — and, with it, hired wrestlers acting out the humiliation of what was then a Saudi enemy nation.AdvertisementStory continues below advertisementAt the Greatest Royal Rumble in Riyadh in April 2018, two Iranian American wrestlers, waving the Iranian flag, confronted four young Saudi wrestlers. The scripted comeuppance was swift: The Saudis pummeled the Iranians, brothers Ariya and Shawn Daivari, threw them out of the ring and sent them limping away as the crowd jeered.

Many Westerners ascribe a singular motive to Saudi Arabia, if not the entire Middle East, for its interest in sports: sportswashing. And Saudi Arabia has used sports to market its supposed makeover to the outside world — and to guard its image.

Sheikh celebrated by buying a $4.8 million Bugatti before landing on a larger vanity purchase. After a stint as honorary president of an Egyptian soccer club ended with him warring with management, Sheikh poured millions into buying a rival team and moving it to Cairo. Months later, he abandoned Egyptian soccer while lamenting the “headache.”

by dissuading potential religious extremism, “The idea is to get the country to look quote-unquote ‘normal.’ ”

“one of those key moments of reputation laundering and propaganda that Mohammed bin Salman needed at that time: an American organization with a billionaire as famous as Vince McMahon appearing in Saudi Arabia and things going on as normal.”

In the years since Khashoggi’s murder, financial leaders returned to doing business with Saudi Arabia, partly revealed when the kingdom released a list of partners in venture capital, including some of the highest-profile firms in the world. (That includes Amazon, founded by Jeff Bezos, who owns The Washington Post. In 2022, the PIF invested roughly $430 million in Amazon.) In sports, reticent executives became increasingly easy marks for a kingdom practiced at bending opponents to its will.

The PIF’s effort to purchase Newcastle United was stalled by Saudi Arabia’s alleged role in one of the world’s largest piracy operations, which for years brazenly stole Qatari content, including that of Premier League games, and beamed it to set-top boxes in Saudi homes.Saudi Arabia denied having a role in the piracy. Investigations by several organizations, from the World Trade Organization to FIFA, found otherwise. The piracy halted just before the PIF was set to complete its purchase of Newcastle.

“The majority of fans don’t care.”

The Saudis — with a diversified portfolio full of other sports — were willing to blow up golf. Pro golf executives, it turns out, were not.

Endeavor, helmed by Ari Emanuel, announced in April a $21 billion deal to merge UFC, its mixed martial arts company, with WWE. Less than five years earlier, Emanuel had returned $400 million to the Saudis so as not to have to partner with them in the wake of Khashoggi’s murder. But Endeavor and its related companies had recently done business with the kingdom again — including Endeavor’s IMG negotiating media rights for the Saudi Pro League. Under TKO, the company created in the merger with Emanuel as CEO, WWE plans to continue its Saudi shows. And UFC recently announced it would hold its first event in Saudi Arabia next year.

The absence of electrical power and the expense of access to the internet and mobile networks are among these obstacles. The Harvard Forum I Research ICT Africa demand-side survey estimates that the bottom 75% of mobile-phone users in Africa spend 11%-27% of their household income on mobile communications, far more than the equivalent in developed countries. This is one aspect of a digital divide that mirrors broader structural inequalities in many parts of the developing world, which works to “deepen the vicious circle between inequality and technology diffusion”.

development agencies implement technical solutions to problems while ignoring the political and structural dimensions which cause those problems

While researching democracy-promotion programmes in post-Soviet Armenia, I found that many of the foreign experts and trainers often possessed very little information about the country, its history, politics and culture, even though their training had aimed at changing its social, cultural and political attitudes, practices, and understandings. There were many inefficiencies and wasted opportunities as a result

The abundance of media options is a central feature of today’s information environment. Many accounts, often based on analysis of desktop-only news use, suggest that this increased choice leads to audience fragmentation, ideological segregation, and echo chambers with no cross-cutting exposure

mainstream media outlets offer the common ground where ideologically diverse audiences converge online

more than half of the US online population consumes no online news, underlining the risk of increased information inequality driven by self-selection along lines of interest

Our dataset traces news consumption across different devices and unveils important differences in news diets when multiplatform or desktop-only access is used.

social media is a reliable way to gauge the effectiveness of local officials, who are often unaccountable to their constituencies. Since they usually operate through opaque and byzantine institutions, the central government often knows little about the competence and popularity of their local representatives, who have every reason to lie about their performance

Cracking down on local corruption in turn makes the central government appear more responsive, increasing its effectiveness and legitimacy

social media provides an effective way to reach out to the regime’s supporters. Just as opposition leaders use social media to mobilize protesters, regimes can use it to organize and rally their own domestic allies – military or business elites, but also regular citizens motivated by patriotism or ideology

social media offers a convenient way to shape the contours of public discourse among the public at large. Governments have always used mass media – newspapers, radio, and TV – to disseminate regime-friendly propaganda. Social media, however, has the added benefit of being inherently decentralized, interactive, and non-hierarchical, and can thus more easily avoid the appearance of artifice

The opposite of Internet freedom may not be brute-force censorship but a deceptive blend of control, co-option, and manipulation

By shaping dominant narratives and mobilizing supporters, social media can help incumbents to guard themselves not only from domestic unrest but also from external pressures for reform

Autocrats have proven to be remarkably adaptive and resilient in the face of new challenges, and their subversion of social media could mean long-term problems for the future of democracy

The collective formed in the days following the January 2011 uprising when it set up a "human rights media tent" in Tahrir Square as "a point to collect footage that people had of police abuses".

Asked whether they see themselves as activists or journalists, Hamilton explained how they have a "definite journalistic push". "We have a decentralised approach. We don't have an editorial policy, we don't have an editorial meeting at the beginning of the day to tell people where to go." Anyone can contribute footage, creating an "almost infinite number of camera people" who can be out filming, using mobile phones, DSLRs and hand-held video cameras.

"We are both attacking state media and trying to push traditional media outlets into taking a stronger stance and backing them up in being able to show things that perhaps felt they were unable to show. "We are also empowering everyone that has a camera phone to make them feel like they can contribute to a wider narrative rather than just uploading it to YouTube."

Mosireen is therefore reaching out to those without internet access, which is "one of the big, big, big challenges". "It's very easy to forget how hyper-connected we are compared to most of the world," Hamilton said

The citizen journalists have licensed footage under creative commons on YouTube and Vimeo, where others can download the films. These can be used by broadcasters.

It is not the international audience the activists are focused on. "We are in a fight that is going to be settled, or won or lost, here [in Egypt], so we don't need to spend too much time talking to or addressing international audiences. "It's really much more about Egyptian public opinion and the narrative within Egypt that is important, and helping people get access to the truth."

We're treating virality as a good in and of itself, moving forward for the sake of moving

"Twitter's algorithm favors novelty over popularity."

there were too many tweets about WikiLeaks, and they were so constant that Twitter started treating WikiLeaks as the new normal

as we adopt new and better ways to help people communicate, can we keep asking what is really being communicated? And what's the opportunity cost of what is not being communicated while we're all locked in the perpetual present chasing whatever is trending?

"What it means to be social is if you want to talk to me, you have to listen to me as well." A lot of brands want to be social, but they don't want to listen, because much of what they're hearing is quite simply not to their liking, and, just as in relationships in the offline world, engaging with your customers or your readers in a transparent and authentic way is not all sweetness and light. So simply issuing a statement saying you're committed to listening isn't the same thing as listening.

Fetishizing "social" has become a major distraction, and we're clearly a country that loves to be distracted. Our job in the media is to use all the social tools at our disposal to tell the stories that matter -- as well as the stories that entertain -- and to keep reminding ourselves that the tools are not the story. When we become too obsessed with our closed, circular Twitter or Facebook ecosystem, we can easily forget that poverty is on the rise, or that downward mobility is trending upward, or that over 5 million people have been without a job for half a year or more, or that millions of homeowners are still underwater. And just as easily, we can ignore all the great instances of compassion, ingenuity, and innovation that are changing lives and communities.

conflates the form with the substance

new social tools can help us bear witness more powerfully or they can help us be distracted more obsessively

humans are really a herd animal and that is what we are doing on these social sites, Herding up

The cyber-repression was made easier by the physical structure of Tunisia’s data flow, which runs through just a few choke points. In broad terms, the system has two distinct parts: one for intercepting phone-related traffic and one for the Internet, Saadaoui says.

In each of the three telecom rooms, which are about half the size of a tennis court, a handful of computers known as “boxes” straddle the data pipelines, Chakchouk says. Their function is to siphon off communications, mostly by searching for key words, according to Saadaoui. “You get all the traffic going through these boxes,” Saadaoui says. Once the system flagged a suspect e-mail, a fiber optic network under the streets of Tunis carried it from the telecom offices to the Interior Ministry’s operator room, Saadaoui says. Moez Ben Mahmoud Hassen, a spokesman for Tunisie Telecom, said the company “denies any possible relation with such practices.” He stressed that it follows the law and respects the confidentiality of communications. Asked about the company’s activities during Ben Ali’s government, he said it was a matter for the courts and declined to elaborate. Communications through mobile operator Orascom Telecom Tunisie, also known as Tunisiana, were not monitored, according to a statement released by company spokeswoman Fatma Ben Hadj Ali. The country’s other mobile operator, Orange Tunisia, didn’t respond to requests for comment.

By 2010, it became a contest as Tunisians increasingly employed encryption the packet inspection couldn’t crack. Communications on Facebook boomed, and the regime demanded better tools, Saadaoui says. The same European contractor that provided e-mail surveillance signed a deal to add monitoring of social networks, he says. It was too late. The supplier hadn’t yet delivered the solution when the “Facebook revolution” crested in January. The government’s last-ditch attempts to quell online organizing included hacking and password-stealing attacks by Ben Ali’s regime, outside the purview of the Internet agency, Saadaoui says. Slim Amamou, a blogger who was arrested during the uprising and briefly became a minister for youth and sport after the revolution, says the presidential palace and ruling party orchestrated the final cyber attacks.

Today, Chakchouk, the new head of Tunisia’s Internet authority says he’s working to dismantle Ammar 404, and turned off the mass filtering, he says. Now he’s locked in legal battles over court orders to block specific Web pages. On Saturday, May 7, he and his team pulled an all-nighter to set the filtering equipment to block a single Web page to comply with a military court’s demand related to a defamation complaint. The following Tuesday, still looking tired, Chakchouk says it took so long because they were figuring out how to replace the page with a message explaining the blockage -- rather than the customary Error 404. Since the revolution, Chakchouk has spoken at conferences around the world, decrying censorship. Yet he won’t say much about surveillance. For now, the packet inspection boxes are still on the network. “We tried to understand the equipment and we’re still doing that,” he says. “We’re waiting for the new government to decide what to do with it.”

Shaam News Network, which identifies itself as a "group of patriotic Syrian youth activists... supporting the Syrian people's efforts for democratic and peaceful change," has gained popularity for putting news and footage of the uprising online

But Assad's government has also launched a cold war on information and communications technology, with activists turning to satellite phones when Internet access is cut off and mobile phone networks jammed

Jasmine Revolution" report on protests and killings and sends it to journalists around the world

campaign on social networks to protest against it while online petitions call for the restoration of VoIP services

Many children of expatriates living in Morocco and Moroccans living abroad made emotional appeals to King Mohammed VI to restore VoIP calls so that they can communicate with their relatives abroad and in the North African kingdom respectively. Their letters are still being uploaded on “Stop the VOIP ban in Morocco” on Facebook.Petitions have also been launched on the internet, including a letter of protest to the ANRT president, which has already gathered almost 10,000 signatures.While petitions, appeals and boycotts are the only weapons to fight the VoIP ban, Moroccans’ patience might run out sooner or later in the face of a profit-driven oligopoly backed by ANRT.

now people are simply looking for their personal freedom, for food, education, a good life. The days of ideology are over

Syria's state-run media quoted some news reports from Cairo, but offered no comment or analysis on the situation. By Saturday morning life had returned to normal with few signs, on the surface at least, that the authorities were concerned about potential unrest. Socialising by proxy Online, however, it was a different story. Internet users reported a significant slowdown in the web, with searches for news on Egypt often crashing browsers. Heavy user traffic could be an explanation but in Syria, where thousands of websites deemed opposed to state interests are blocked and where Facebook, Twitter, YouTube and other social media are banned, authorities denied accusations they had restricted the service to prevent citizens hearing about events in Cairo.

authorities banned programmes that allow access to Facebook Chat from mobile phones, a cheap and easy means of staying in touch that had exploded in popularity among young Syrians

surfing the web at an internet cafe

thousands of young Syrians adept at using proxy servers to get around the official ban on Faceboo

President Bashar al-Assad, who opened Syria up to the internet when he succeeded his late father in 2000, has his own Facebook page

All across Damascus, symbols of a burgeoning middle class are spreading, from a sleek sandstone shopping mall, home to Costa Coffee and a bright new art gallery, to the Lebanese banks opening sparkling new branches for the first time. But as the young doctor put it, looking up at the cameras inside the internet cafe: "Everything here is under control, even if it looks open."