social network analysis « L&T blog: About learning, training and technology a... - 0 views
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How is it applied? - identify the network of people to be analysed - gather the necessary background information - clarify the objectives and the scope of analysis and agree on the level of reporting required - formulate hypotheses and questions - develop the survey methodology and design the questionnaire - surveying the individuals and identifying the relationships and the knowledge flows between them - use a software mapping tool to visualize the networks - review the map and the problems and opportunities - design and implement actions to bring desired change - map the network again after a suitable time
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uestions to ask? Who knows who and how well? How well do people know each other’s knowledge and skills? Who or what gives people information about xyz? What resources do people use to find information/feedback/ideas/advice about xyz? What resources do people use to share information about xyz?