‘So far in this recession employers have been reluctant to lose the skills, talents and experience of their workforces. Yet at the same time they seem to be failing to make the most of them. Many people could be doing more, but are denied the chance to do so.‘To keep job losses to a minimum, organisations should be taking full advantage of widespread opportunities to give people more responsibility, move away from rules and procedure-based workplace cultures, and re-organise work and use new technologies to give individuals more flexibility over hours. More autonomy for people and less intensive management should be the order of the day – in other words greater use of the principles of good work. Trapping so many workers in roles in which their skills and abilities are poorly matched with their jobs is a waste both of economic potential and human possibility.’