Over the past two years, McKinsey has studied more than 50 early adopters to garner insights into successful efforts to use Web 2.0 as a way of unlocking participation.
The focus is technology developments but a good resource if you are interested in industry trends and what's new from leading enterprise software providers
From knowledge retention to knowledge management, information discovery to information publishing, the range of emerging (and not so) technology needs have been highlighted by the challenges faced in today's economic climate.
However there's one reoccurring theme I keep coming across and that's subject matter expert (SME) identification.
Public collaboration, network effects, crowdsourcing - call it what you will, the read/write web is based largely on projects where the value of the whole is greater than the sum of countless parts. Those parts are contributed by individual people all over the world, often for free. It's world-changing stuff, but can businesses make effective use of this paradigm?