Group items tagged

" Experienced based design (ebd) is a new way of bringing patients and staff together to share the role of improving care and re-designing services. It is being developed by the NHS Institute for Innovation and Improvement as a way of helping frontline NHS teams make the improvements their patients really want."

Workd bank report on Mind and Behaviour - chapter on Adaptive Design

Lecture and notes looking at the difference between a theory vs design-type approach to community building to respond better to new customer needs.

Bringing Design Thinking to schools - if kids can do it why not employees?

" At the 2008 Serious Play conference, designer Tim Brown talks about the powerful relationship between creative thinking and play -- with many examples you can try at home (and one that maybe you shouldn't). Tim Brown is the CEO of the "innovation and design" firm Ideo - taking an approach to innovation that digs deeper than the surface. "

" At the 2008 Serious Play conference, designer Tim Brown talks about the powerful relationship between creative thinking and play -- with many examples you can try at home (and one that maybe you shouldn't). Tim Brown is the CEO of the "innovation and design" firm Ideo - taking an approach to innovation that digs deeper than the surface. "

This paper introduces Dervin's Sense-Making Methodology (SMM) as an approach to KM system design using Web2.0. SMM is a philosophically derived approach which allows knowledge management (KM) researchers and practitioners to more fully understand and listen to user's needs so as to inform the design of dialogic KM practices and systems to promote knowledge sharing.

"The current scandal about the mis-use of Facebook data to manipulate elections feels like a pivotal moment in the recent history of the internet and its growing power over societies around the world. "

A study into online forums and the 'conversation' found within them. Submitted in partial fulfilment of the requirements for the Master of Arts in Information Design"

"Gamification has emerged as a significant trend in recent years. Gamification uses game mechanics and game design techniques in non-gaming context - it's a powerful tool to engage employees, customers and the public to change behaviors, develop skills and drive innovation. Our Special Report evaluates the trends, how gamification is being applied in various industries and explores its future opportunities."

"Six to Start was given a six-figure budget from the Government to build the game after winning a competition to design an app to combat obesity."

"A little more than a year ago, Gartner said gamification was being "driven by novelty and hype" and that by 2014, 80 percent of current gamified applications will "fail to meet business objectives primarily because of poor design.""

"Here we present four specific approaches to the creation of what we call digital "hives"-electronic hubs bristling with collective activity and designed to solve a particular problem or set of problems, to drive new habits, and to encourage organizational change (exhibit). Digital tools to facilitate networking and collaboration propel these "horizontal" cascades, which at their best can weave new patterns of engagement across geographic and other organizational boundaries. In this way, they make it possible to have new conversations around problem solving, unlock previously tacit knowledge, and speed up execution. "

"In Outside Innovation, Patricia Seybold, argues that the only way organizations can break out of the pack is to open up their entire business to passionate customers and welcome them into every aspect of product and service design."

Mentioned by AWE ---- ICS Solutions technology Advantage Programs aim to reduce the time, cost and risk of planning, designing, building and implementing Microsoft technology solutions.  Through a flexible suite of 10 technology choices, the Advantage Program can either:    Take the client through a structured process from understanding the technology through to a full implementation  Allow the client to selectively choose a technology service at any point in their technology or solution process   The Advantage Programs have been built using our experience with over 400 clients and best practice methadology, they provide a flexible, yet structured approach to your technology solutions. 

Interesting tips & tricks to implementing a Enterprise wiki. Good case study from CorVu.