In a study conducted at Yale, graduate students were asked to rate their understanding of everyday devices, including toilets, zippers, and cylinder locks. They were then asked to write detailed, step-by-step explanations of how the devices work, and to rate their understanding again. Apparently, the effort revealed to the students their own ignorance, because their self-assessments dropped. (Toilets, it turns out, are more complicated than they appear.) Sloman and Fernbach see this effect, which they call the “illusion of explanatory depth,” just about everywhere. People believe that they know way more than they actually do. What allows us to persist in this belief is other people. In the case of my toilet, someone else designed it so that I can operate it easily. This is something humans are very good at. We’ve been relying on one another’s expertise ever since we figured out how to hunt together, which was probably a key development in our evolutionary history. So well do we collaborate, Sloman and Fernbach argue, that we can hardly tell where our own understanding ends and others’ begins. “One implication of the naturalness with which we divide cognitive labor,” they write, is that there’s “no sharp boundary between one person’s ideas and knowledge” and “those of other members” of the group.
Phil Ridout on 30 Apr 09This informal video from Vijay Govindarajan is only 3 mins long, but full of common sense about the way you should innovate in a downturn. Listen out for his reasoning as to why the reason the auto companies are now in trouble.
kin wbs on 02 Aug 10" This video from Vijay Govindarajan is only 3 mins long, but full of common sense about the way you should innovate in a downturn. Listen out for his reasoning as to why the reason the auto companies are now in trouble."
