Does Knowledge Management Need A Maturity Model? | Knowledge Matters - 2 views
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Phil Ridout on 26 Jul 10Capability maturity models have been around for a while in other disciplines, most notably in software development projects. Almost all of the models owe their origins to the collaboration between the US Department of Defense and the Software Engineering Institute of Carnegie Mellon University. The Capability Maturity Model was originally a tool to assess processes - in particular the processes of a contracted third party. In that sense its intent was to reduce risk.