Group items tagged

" The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence. We have joined forces with our partner KnowledgeBoard to co-edit the publication: "Supporting Service Innovation through Knowledge Management - Practical Insights & Case Studies""

The illusion of memory has massive impact in KM terms, as it affects the reliability of any tacit knowledge that relies on memory.

Follow this link to find out more about Professor Scarborough and his research in the area of KM"

"Daniel has written some Interesting articles and books looking at the future of learning and other KM related topics"

Suggest a topic for a chat, schedule the event and start tweeting!

Great place to have some Twitter chats on KM topics

There IS a killer application, it's one that is proven in practice, and delivers results every time, if applied wisely. In some cases - multi-million dollar results. In fact, as I started compiling my list of value delivery through KM, I found that most of the success stories related to this one application. And it is not a software application at all. It is an application of minds. It's the Peer Assist.

This is a blog sponsored by Intuit to promote their Quickbase product and yes I am a contributor. However the blog has a diverse array of contributors tackling the topic "The Future of Work" from many angles. The blogging team includes Bill Ives who you may know as a blogger from his Portals and KM blog and also Patti Anklam who also posts to her home blog "Networks, Complexity, and Relatedness" Patti is a serious social network analyst having worked with Rob Cross at IBM's IKO in the late 90's.

Addressing knowledge loss at the UK's average rate of staff turnover (around 20% a year, including managers) means that an organizations' bank of remembered know-how and experience can be reduced to homeopathic levels in just a short space of time. Fortunately, not everyone leaves simultaneously and atypical practices like job overlapping and mentoring helps. But given that academics estimate that when employees leave, they take with them up to 90% of their employers' unique knowledge - most of it tacit and nothing of which typically gets into data banks - the compounded attrition of this distinctive component of intellectual capital is still truly massive.

A study into online forums and the 'conversation' found within them. Submitted in partial fulfilment of the requirements for the Master of Arts in Information Design"

"The series publishes 50- to 150-page publications on topics pertaining to data mining, web mining, text mining, and knowledge discovery, including tutorials and case studies"

Play the Games, change the web. When you play a game at Gwap you aren't just having fun.