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LEADERSHIP 2.0 AND WEB2.0 AT ERM: - 1 views

eproceedings.worldscinet.com/...9789814299862_0019.html

km sense-making bonnie_cheuk

shared by Stephen Dale on 13 Mar 11 - No Cached

Stephen Dale on 13 Mar 11

This paper introduces Dervin's Sense-Making Methodology (SMM) as an approach to KM system design using Web2.0. SMM is a philosophically derived approach which allows knowledge management (KM) researchers and practitioners to more fully understand and listen to user's needs so as to inform the design of dialogic KM practices and systems to promote knowledge sharing.

<div class="cArrow"> </div><div class="cContentInner">This paper introduces Dervin's Sense-Making Methodology (SMM) as an approach to KM system design using Web2.0. SMM is a philosophically derived approach which allows knowledge management (KM) researchers and practitioners to more fully understand and listen to user's needs so as to inform the design of dialogic KM practices and systems to promote knowledge sharing.</div>

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