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"Unskilled manual laborers have felt the pressure of automation for a long time - but, increasingly, they're not alone. The last few years have been a bonanza of advances in artificial intelligence. As our software gets smarter, it can tackle harder problems, which means white-collar and pink-collar workers are at risk as well. Here are eight jobs expected to be automated (partially or entirely) in the coming decades. Call Center Employees call-center Telemarketing used to happen in a crowded call center, with a group of representatives cold-calling hundreds of prospects every day. Of those, maybe a few dozen could be persuaded to buy the product in question. Today, the idea is largely the same, but the methods are far more efficient. Many of today's telemarketers are not human. In some cases, as you've probably experienced, there's nothing but a recording on the other end of the line. It may prompt you to "press '1' for more information," but nothing you say has any impact on the call - and, usually, that's clear to you. But in other cases, you may get a sales call and have no idea that you're actually speaking to a computer. Everything you say gets an appropriate response - the voice may even laugh. How is that possible? Well, in some cases, there is a human being on the other side, and they're just pressing buttons on a keyboard to walk you through a pre-recorded but highly interactive marketing pitch. It's a more practical version of those funny soundboards that used to be all the rage for prank calls. Using soundboard-assisted calling - regardless of what it says about the state of human interaction - has the potential to make individual call center employees far more productive: in some cases, a single worker will run two or even three calls at the same time. In the not too distant future, computers will be able to man the phones by themselves. At the intersection of big data, artificial intelligence, and advanced

"They still have far more advanced technology that they haven't made publicly available yet. Something that does more or less what Bard does could have been released over two years ago. They've had that technology for over two years. What they've spent the intervening two years doing is working on the safety of it - making sure that it doesn't make things up too often, making sure that it doesn't have racial or gender biases, or political biases, things like that. That's what they spent those two years doing. But the basic existence of that technology is years old, at this point. And in those two years, it wasn't like they weren't inventing other things. There are plenty of other systems that give Google's AI more capabilities, more features, make it smarter. The most sophisticated system I ever got to play with was heavily multimodal - not just incorporating images, but incorporating sounds, giving it access to the Google Books API, giving it access to essentially every API backend that Google had, and allowing it to just gain an understanding of all of it."

"Some have argued for much greater policing of content online, and companies like Facebook, YouTube, and Twitter have talked about hiring thousands to staff up their moderation teams.8 8. April Glaser, Want a Terrible Job? Facebook and Google May Be Hiring,Slate (Jan. 18, 2018), https://slate.com/technology/2018/01/facebook-and-google-are-building-an-army-of-content-moderators-for-2018.html (explaining that major platforms have hired or have announced plans to hire thousands, in some cases more than ten thousand, new content moderators).On the other side of the coin, companies are increasingly investing in more and more sophisticated technology help, such as artificial intelligence, to try to spot contentious content earlier in the process.9 9. Tom Simonite, AI Has Started Cleaning Up Facebook, But Can It Finish?,Wired (Dec. 18, 2018), https://www.wired.com/story/ai-has-started-cleaning-facebook-can-it-finish/.Others have argued that we should change Section 230 of the CDA, which gives platforms a free hand in determining how they moderate (or how they don't moderate).10 10. Gohmert Press Release, supra note 7 ("Social media companies enjoy special legal protections under Section 230 of the Communications Act of 1934, protections not shared by other media. Instead of acting like the neutral platforms they claim to be in order obtain their immunity, these companies have turned Section 230 into a license to potentially defraud and defame with impunity… Since there still appears to be no sincere effort to stop this disconcerting behavior, it is time for social media companies to be liable for any biased and unethical impropriety of their employees as any other media company. If these companies want to continue to act like a biased medium and publish their own agendas to the detriment of others, they need to be held accountable."); Eric Johnson, Silicon Valley's Self-Regulating Days "Probably Should Be" Over, Nancy Pelosi Says, Vox (Apr. 11, 2019), https:/

"After a decade or so of the general sentiment being in favor of the internet and social media as a way to enable more speech and improve the marketplace of ideas, in the last few years the view has shifted dramatically-now it seems that almost no one is happy. Some feel that these platforms have become cesspools of trolling, bigotry, and hatred.1 1. Zachary Laub, Hate Speech on Social Media: Global Comparisons, Council on Foreign Rel. (Jun. 7, 2019), https://www.cfr.org/backgrounder/hate-speech-social-media-global-comparisons.Meanwhile, others feel that these platforms have become too aggressive in policing language and are systematically silencing or censoring certain viewpoints.2 2. Tony Romm, Republicans Accused Facebook, Google and Twitter of Bias. Democrats Called the Hearing 'Dumb.', Wash. Post (Jul. 17, 2018), https://www.washingtonpost.com/technology/2018/07/17/republicans-accused-facebook-google-twitter-bias-democrats-called-hearing-dumb/?utm_term=.895b34499816.And that's not even touching on the question of privacy and what these platforms are doing (or not doing) with all of the data they collect."

"Privacy, transparency, and consent are of utmost importance in this effort, and we look forward to building this functionality in consultation with interested stakeholders. We will openly publish information about our work for others to analyze. All of us at Apple and Google believe there has never been a more important moment to work together to solve one of the world's most pressing problems. Through close cooperation and collaboration with developers, governments and public health providers, we hope to harness the power of technology to help countries around the world slow the spread of COVID-19 and accelerate the return of everyday life."

"Now, there's a new concern: malicious apps developed by third parties and hosted by Amazon or Google. The threat isn't just theoretical. Whitehat hackers at Germany's Security Research Labs developed eight apps-four Alexa "skills" and four Google Home "actions"-that all passed Amazon or Google security-vetting processes. The skills or actions posed as simple apps for checking horoscopes, with the exception of one, which masqueraded as a random-number generator. Behind the scenes, these "smart spies," as the researchers call them, surreptitiously eavesdropped on users and phished for their passwords."

"Imagine if it would have more of an impact for Palestine to be recognised as a sovereign country by Google than by the UN. It's a suggestion that's caught fire - a five-month-old online petition demanding Palestine be labeled and bordered in Google Maps has gained more than 250,000 signatures just over the past few days."

"Although you'd never guess it from mainstream media, the most significant antitrust case in more than 20 years is under way in Washington. In it, the US justice department, alongside the attorneys general of eight states, is suing Google for abusively monopolising digital advertising technologies, thereby subverting competition through "serial acquisitions" and anti-competitive auction manipulation. Or, to put it more prosaically, arguing that Google - which has between 90% and 95% of the search market - has maintained its monopoly not by making a better product, but by locking down almost every avenue through which consumers might find a different search engine and making sure they only see Google wherever they look."

"Google and Facebook are both fighting against legislation currently before the parliament that would force them to enter into negotiations with news media companies for payment for content, with an arbiter to ultimately decide the payment amount if no agreement can be reached. On Friday, the pair escalated the dispute by threatening to remove the Google search engine from Australia and Facebook to remove news from the Facebook feeds of all Australian users."

"A simple Google image search highlighted on Twitter has been said to highlight the pervasiveness of racial bias and media profiling. "Three black teenagers" was a trending search on Google on Thursday after a US high school student pointed out the stark difference in results for "three black teenagers" and "three white teenagers"."

"Three Google employees have been injured in a crash involving one of the company's self-driving cars. Google revealed the accident happened on 1 July when its car was rear-ended while stationary on a public road in Mountain View, California. It is the first accident involving one of Google's fleet of self-driving vehicles to have resulted in injury."

"Google says that will prevent the company from remembering where you've been. Google's support page on the subject states: "You can turn off Location History at any time. With Location History off, the places you go are no longer stored." That isn't true. Even with "location history" paused, some Google apps automatically store time-stamped location data without asking."

"The paper, co-authored by researchers inside and outside Google, contended that technology companies could do more to ensure AI systems aimed at mimicking human writing and speech do not exacerbate historical gender biases and use of offensive language, according to a draft copy seen by Reuters."

"describing how they had created an A.I. model to instantly translate the ancient glyphs. The team, led by a Google software engineer and an Assyriologist from Ariel University, trained the model on existing cuneiform translations using the same technology that powers Google Translate."

"AI tool GNoME finds 2.2 million new crystals, including 380,000 stable materials that could power future technologies Modern technologies from computer chips and batteries to solar panels rely on inorganic crystals. To enable new technologies, crystals must be stable otherwise they can decompose, and behind each new, stable crystal can be months of painstaking experimentation. Today, in a paper published in Nature, we share the discovery of 2.2 million new crystals - equivalent to nearly 800 years' worth of knowledge. We introduce Graph Networks for Materials Exploration (GNoME), our new deep learning tool that dramatically increases the speed and efficiency of discovery by predicting the stability of new materials."

"Google is not obliged to delete personal information from its search results, even when that information damages an individual's reputation, an adviser to the European court of justice has decided."

"Google has accused Hollywood of attempting to "secretly censor the internet" by reviving the failed Stop Online Piracy Act (Sopa) to enable wholesale site-blocking."

"Google, which recently laid off thousands of employees globally, is now laying off the robots that cleaned cafeterias at its headquarters. A report by Wired recently said that Alphabet's "Everyday Robots" project - a unit under Google's experimental X laboratories - has been shut down by Google's chief executive officer (CEO) Sundar Pichai."

A worker at Google was fired for breaking company rules.

"The glasses pick up audio and visual cues, translating them into text that gets displayed on your lens, right in your line of vision. These virtual subtitles overlay on your vision of the world, providing a contextual, USEFUL augmented reality experience that's leaps and bounds ahead of what the Google Glass was designed to do in 2013."

"On Tuesday, security firm Cleafy reported that TeaBot was back. This time, the trojan spread through a malicious app called QR Code & Barcode Scanner, which as the name suggests, allowed users to interact with QR codes and barcodes. The app had more than 10,000 installations before Cleafy researchers notified Google of the fraudulent activity and Google removed it."