ails safe
On Friday, a number of customers reported problems getting on to the bank's website, from which they normally access their accounts online.
The RBS Group - which includes RBS, NatWest and Ulster Bank - said that NatWest was worst affected by the "deliberate" disruption.
"Due to a surge in internet traffic deliberately directed at the NatWest website, customers experienced difficulties accessing some of our customer websites today," a spokeswoman for RBS said.
"This deliberate surge of traffic is commonly known as a distributed denial of service (DDoS) attack. We have taken the appropriate action to restore the affected websites. At no time was there any risk to customers. We apologise for the inconvenience caused."
She stressed that the latest incident was not connected to Monday's IT failure and no customer information was compromised at any time.
The incident on Monday also affected cash machines and card payments and prompted an apology from the boss of the RBS group, Ross McEwan.
More on This Story
Big Banking
Latest news
EU fines banks over rate-rigging
We've kept businesses alive - RBS
Cable hands RBS file to watchdog
Parties row over Co-op 'smears'
JP Morgan in record $13bn settlement
Police search home of Paul Flowers
Barclays plans to cut 1,700 jobs
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Basics
Funding for Lending: How does it work?
Q&A: Standard Chartered allegations
HSBC report: Key findings
Q&A: Basel rules on bank capital
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Guides and analysis
Shock: A banker can live on £1m salary
RBS's new boss, Ross McEwan, will not receive any bonus for his first 15 months in the job, and won't pocket any bonus payments till at least 2017.
When will banking ever change?
Q&A: Banker bonus cap plan
What has changed since the crisis?
Explaining the Libor scandal
Timeline: Libor-fixing scandal
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Details safe On Friday, a number of customers reported problems getting on to the bank's website, from which they normally access their accounts online. The RBS Group - which includes RBS, NatWest and Ulster Bank - said that NatWest was worst affected by the "deliberate" disruption. "Due to a surge in internet traffic deliberately directed at the NatWest website, customers experienced difficulties accessing some of our customer websites today," a spokeswoman for RBS said. "This deliberate surge of traffic is commonly known as a distributed denial of service (DDoS) attack. We have taken the appropriate action to restore the affected websites. At no time was there any risk to customers. We apologise for the inconvenience caused." She stressed that the latest incident was not connected to Monday's IT failure and no customer information was compromised at any time. The incident on Monday also affected cash machines and card payments and prompted an apology from the boss of the RBS group, Ross McEwan. More on This Story Big Banking Latest news EU fines banks over rate-rigging We've kept businesses alive - RBS Cable hands RBS file to watchdog Parties row over Co-op 'smears' JP Morgan in record $13bn settlement Police search home of Paul Flowers Barclays plans to cut 1,700 jobs $render("hyper-related-assets","group-title-1"); Basics Funding for Lending: How does it work? Q&A: Standard Chartered allegations HSBC report: Key findings Q&A: Basel rules on bank capital $render("hyper-related-assets","group-title-2"); Guides and analysis Shock: A banker can live on £1m salary RBS's new boss, Ross McEwan, will not receive any bonus for his first 15 months in the job, and won't pocket any bonus payments till at least 2017. When will banking ever change? Q&A: Banker bonus cap plan What has changed since the crisis? Explaining the Libor scandal Timeline: Libor-fixing scandal $render("hyper-related-assets","group-title-6"); hyper-depth-st
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's website, from which they normally access their accounts online. The RBS Group - which includes RBS, NatWest and Ulster Bank - said that NatWest was worst affected by the "deliberate" disruption. "Due to a surge in internet traffic deliberately directed at the NatWest website, customers experienced difficulties accessing some of our customer websites today," a spokeswoman for RBS said. "This deliberate surge of traffic is commonly known as a distributed denial of service (DDoS) attack. We have taken the appropriate action to restore the affected websites. At no time was there any risk to customers. We apologise for the inconvenience caused." She stressed that the latest incident was not connected to Monday's IT failure and no customer information was compromised at any time. The incident on Monday also affected cash machines and card payments and prompted an apology from the boss of the RBS group, Ross McEwan. More on This Story Big Banking Latest news EU fines banks over rate-rigging We've kept businesses alive - RBS Cable hands RBS file to watchdog Parties row over Co-op 'smears' JP Morgan in record $13bn settlement Police search home of Paul Flowers Barclays plans to cut 1,700 jobs $render("hyper-related-assets","group-title-1"); Basics Funding for Lending: How does it work? Q&A: Standard Chartered allegations HSBC report: Key findings Q&A: Basel rules on bank capital $render("hyper-related-assets","group-title-2"); Guides and analysis Shock: A banker can live on £1m salary RBS's new boss, Ross McEwan, will not receive any bonus for his first 15 months in the job, and won't pocket any bonus payments till at least 2017. When will banking ever change? Q&A: Banker bonus cap plan What has changed since the crisis? Explaining the Libor scandal Timeline: Libor-fixing scandal $render("hyper-related-assets","group-title-6"); Your Savings
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