The woman using AI to bring aid to civilians in war-torn Lebanon - 0 views
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dr tech on 20 Jan 25"The aidbot is a chatbot - a type of AI system designed to communicate with its users online - that links to WhatsApp. It is programmed to ask simple questions about the types of aid people require along with their names and locations. This information is then recorded onto a Google spreadsheet which Hania and her team of unpaid volunteers, made up of friends and family, access to distribute aid such as food, blankets, mattresses, medicine and clothes. Hania used her spare time to build the bot using the website Callbell.eu, which is commonly used by businesses to engage with customers on Meta's platforms such as WhatsApp, Instagram and Facebook messenger. She explains that the bot, which is still being used today, makes distributing aid more efficient as it cuts down the amount of time she spends responding to requests for aid over WhatsApp."