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Ed Webb

Business as Unusual: The New Normal for Online Learning - BCcampus - 0 views

  • One of the most interesting changes that I saw in terms of online learning was the use of WhatsApp, a text and voice messaging app that is very popular in South Africa. Through the app’s group chat feature, instructors can moderate the discussion and students can leave voice notes, which gives them the ability to have their voices heard asynchronously
  • I’ve imagined a north–south dialogue. Now, due to COVID-19, it’s happening organically, and I’m in the process of reimagining the course I would have been teaching in Vancouver this summer as an online course. I need to factor in which apps to use, how to prepare for students who only have cellphones, and the reality that many students come from other countries to study at Emily Carr, and now they’ll be learning remotely. It’s fascinating that the forced global aspect of the classroom will influence the way I design the educational technology for my program
  • In the past, some educators might have been excited to tear everything apart and build it back up with a goal of helping students learn in a better way, but the institutions wouldn’t be able to support it. Not because they didn’t want to, but because it was difficult for them to do it. Now there’s an opportunity for institutions to let the reins go and encourage creative and new approaches. It’s scary, but it’s also inspiring for educators to have that freedom. The research is available, the interest is there, and the resources are open, so now is the time to make it happen
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  • “What surprised me was the resurgence of many of the zombie ideas about online learning creeping into the discussions, such as the idea that online learning isn’t as personal, or that you can’t have interactivity, or that it just doesn’t work. And while it is true you need to change how you think about your course — you can’t just replicate what you used to do in the classroom — there’s an opportunity to evolve your teaching practices and create a better learning experience for your students.”
  • What’s happening now is going to reshape education for years, if not decades.
  • People want the old normal, not the new normal. We will, to some degree, get back to what we know and love, but it won’t ever look like it did before
  • “Like your physical buildings on campus, you also have a somewhat invisible set of resources called your educational technology. If you don’t understand it well and don’t treat it as important infrastructure, your ability to move online sustainably will be challenged. Sometimes institutions see eLearning as a project, not a strategy. Online learning isn’t a fly-by-the-seat-of-your-pants project; it has to be integrated into your academic plan and institutional strategy. I hope that COVID-19 underlined that for institutions.”
  • “We’ve known for over 30 years now that one-hour lectures are not a great way to teach: you can have a good one-hour session, but can you have 13 over a semester? It’s about cognitive load, and students can’t focus for more than 15 to 20 minutes at a time without being distracted. There’s room for synchronous discussion, but we can do it better. There’s a huge amount of research into online learning and what happens when students have access to online learning whenever they want it. And just like in real life, you have to know how to do both synchronous and asynchronous interactions well.”
  • We need to make space for the voices of communities who haven’t traditionally been heard: non-traditional learners, students who are food or housing insecure, students who are neurodivergent, students of colour, and Indigenous students. We must think of all these populations and the degree to which our educational system — our technology, our platforms — has not been built for them. We do a lot of work to make our methods accessible, but at the core, our systems, institutions, and platforms aren’t really built for — or by — those students
  • s challenging as it is, I’m seeing online pedagogy’s focus on equity and care resonating with many of those new to the medium
  • I’ve used really experimental styles over the past few years, but I won’t be doing that as much over the coming year because I shouldn’t. My classes are traditionally where students get to work with tools and platforms outside of the norm. If everyone moving online treats it that way, the cognitive load on the students will be absolutely overwhelming. My right to flex my academic freedom regarding platforms should be superseded by care and consideration for my students’ cognitive loads across a program. Navigating different platforms and tools is hard and distracting.
  • “One of the most vital tools and resources that I’ve seen people using is their human capacities for compassion and patience — the degree to which faculty are stepping up and approaching their students from a place of care, and a place of genuine desire for students to feel a sense of hope, safety, and flexibility.”
Ed Webb

Technology and Restoration of Voice | TechTicker - 0 views

  • A colleague in the faculty is currently researching the opportunities that use of asynchronous discussion forums can offer to leveling the playing field, and providing more equitable opportunities for people to share their thoughts. From what I’ve heard, the results so far are exceptionally promising.
Ed Webb

Videoconferencing Alternatives: How Low-Bandwidth Teaching Will Save Us All | IDDblog: ... - 0 views

  • The Green Zone: Underappreciated Workhorses Starting with the green zone in the lower left, we have readings with text and images. These types of assignments may not seem exciting, but sharing readings with students in a consistent and organized way provides your online course with a very practical, solid foundation. Email and discussion boards also belong in this quadrant.  Online instructors have been using these three tools—file sharing (for readings and such), email, and discussion boards—for decades. And while that might make them sound boring, you can create some fantastic instructional experiences with just these three tools. 
  • The Blue Zone: Practical Immediacy Moving over to the lower right, we have low-bandwidth tools that can add immediacy to student interactions. If you’ve used Microsoft Office 365 or Google Drive, you’re probably already familiar with some of the features and benefits of collaborative document editors. These tools allow multiple people to edit and comment on the same document, spreadsheet, or presentation slides. Depending on how you structure your assignments, students could collaborate over an extended period of time, or they could go online at the exact same time and write and edit each other’s work simultaneously.  When it comes to group chat/messaging, there are lots of free apps that can be useful in an educational setting. Slack and GroupMe are two popular examples. These mobile-friendly apps allow students to post text-based messages and images without requiring anyone in the group (including you!) to share their phone numbers. These tools allow students to communicate quickly and easily without scheduling an entire day around a formal video conference.
  • Screencasting adds a human element to online courses because your voice creates a sense of presence that plain text can’t. 
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  • Students are more likely to watch a series of shorter videos than a single, longer video, which is why I recommend instructors try to divide long screencasts into five-to-ten minute segments (whenever possible)
  • asynchronous discussion with audio and video. If you’re not familiar with this concept, I’m referring to discussion tools that allow students to respond with audio and video instead of just text. One tool that’s been a leader for a long time in this multimedia discussion space is VoiceThread. While VoiceThread’s defining feature is its user-friendly approach to audio-based commenting, it can also be used to create narrated presentations with PowerPoints slides, images, and video. If you find yourself overwhelmed by the interface of a traditional screencasting tool, VoiceThread is worth exploring as a simpler way of recording online lectures and fostering discussions that go beyond plain text
  • tools that require both high bandwidth and high immediacy, and the best examples of this are videoconferencing tools like Zoom or Skype.  Videoconferencing is a great way to engage with students when they truly need to see and hear each other in real time. It can also be useful for online office hours, since it’s easier to feel connected and avoid misunderstandings when you have the benefit of tone of voice, facial expressions, and body language.  Unfortunately, videoconferencing is one of the most inflexible and bandwidth-intensive activities we can ask our students to do. Before you rely on it too heavily, look at the other quadrants and ask yourself if there’s any other way to accomplish your learning objectives without it. 
  • None of this is to say that videoconferencing is inherently bad or that it has no place in an online course. It’s simply a reminder that seemingly small (and sometimes unconscious) choices about the technologies we use can have a big impact on how inclusive and effective our teaching is.
Ed Webb

About That Webcam Obsession You're Having… | Reflecting Allowed - 0 views

  • About that obsession you’ve got with students turning on their cameras during class. I understand why you’ve got it. I’d like to help you deal with it. I say “deal with it” because many students complain to me that they don’t like being forced to turn their cameras on
  • it’s probably essential to our wellbeing to see human faces. As a teacher and presenter and facilitator, seeing facial expressions and reactions of audience/participants makes a huge difference. I get it. I get that you need to know someone is listening, and see those reactions. I get it. I recently gave a keynote and asked a few friends to be on webinar panel so I could see their smiling faces. However, when I am in a position of power like in the class, I never ask students to turn on their cameras. And my students were *almost always all engaged* last semester in our Zoom calls.
  • You can’t make eye contact online
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  • Reasons why people want to keep their cameras off include: Discomfort or shyness with showing their faces online. This is real, people. For most people, it gets better with time, but not always and not in every context.Noisy or busy home environments e.g. spouse or kids or siblings moving about. I have occasionally had to mute and turn camera off in the middle of a webinar I am personally giving for those reasons! Women and girls can be especially vulnerable to kids and spouses not respecting their work/learning timeNot being dressed for company (for me personally, I often don’t want to cover my hair for a meeting where I’m not presenting, I want to lounge around in comfy clothes). Or your home not being tidy enough for company. This is a thing.Slow/unstable internet connection. Turning off webcam can be the easiest way to get better quality audioDiscomfort over recording
  • Ask questions and ask everyone to respond in the chat. You will know if they are focused and engaged by their responses and every single person can participateAsk questions for them to answer orally. Either call on people round robin, or call out some people from the chat (also keeping in mind some people are voice shy, and some people have noisy home environments)If you can divide students into smaller groups go talk to each other and you can move between them like a butterfly, this can help some people engage/talk more and occasionally even turn their cameras onUse things like Annotation or Google docs to have folks contributeAsk students to have a profile picture up when their camera is off. This helps sometimes.You might learn to distinguish student voices as you would close friends on the phone (remember life pre-caller ID where close friends and family would expect that?) and use them as proxies for how they are feeling. You already have this skill, but are not expecting to use it.If you record, consider having an unrecorded portion. You will be surprised how much some people participate or are willing to turn cameras on in the unrecorded portion.
  • it seems we need to consider ways of allowing people to “be there” in alternative ways that they are comfortable with and that tell us they are really listening to us and responding in more explicit ways
Ed Webb

Reflections on open courses « Connectivism - 0 views

  • There is value of blending traditional with emergent knowledge spaces (online conferences and traditional journals) - Learners will create and innovate if they can express ideas and concepts in their own spaces and through their own expertise (i.e. hosting events in Second Life) - Courses are platforms for innovation. Too rigid a structure puts the educator in full control. Using a course as a platform fosters creativity…and creativity generates a bit of chaos and can be unsettling to individuals who prefer a structure with which they are familiar. - (cliche) Letting go of control is a bit stressful, but surprisingly rewarding in the new doors it opens and liberating in how it brings others in to assist in running a course and advancing the discussion. - People want to participate…but they will only do so once they have “permission” and a forum in which to utilize existing communication/technological skills.
  • The internet is a barrier-reducing system. In theory, everyone has a voice online (the reality of technology ownership, digital skills, and internet access add an unpleasant dimension). Costs of duplication are reduced. Technology (technique) is primarily a duplicationary process, as evidenced by the printing press, assembly line, and now the content duplication ability of digital technologies. As a result, MOOCs embody, rather than reflect, practices within the digital economy. MOOCs reduce barriers to information access and to the dialogue that permits individuals (and society) to grow knowledge. Much of the technical innovation in the last several centuries has permitted humanity to extend itself physically (cars, planes, trains, telescopes). The internet, especially in recent developments of connective and collaborative applications, is a cognitive extension for humanity. Put another way, the internet offers a model where the reproduction of knowledge is not confined to the production of physical objects.
  • Knowledge is a mashup. Many people contribute. Many different forums are used. Multiple media permit varied and nuanced expressions of knowledge. And, because the information base (which is required for knowledge formation) changes so rapidly, being properly connected to the right people and information is vitally important. The need for proper connectedness to the right people and information is readily evident in intelligence communities. Consider the Christmas day bomber. Or 9/11. The information was being collected. But not connected.
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  • The open model of participation calls into question where value is created in the education system. Gutenberg created a means to duplicate content. The social web creates the opportunity for many-to-many interactions and to add a global social layer on content creation and knowledge growth.
  • Whatever can be easily duplicated cannot serve as the foundation for economic value. Integration and connectedness are economic value points.
  • In education, content can easily be produced (it’s important but has limited economic value). Lectures also have limited value (easy to record and to duplicate). Teaching – as done in most universities – can be duplicated. Learning, on the other hand, can’t be duplicated. Learning is personal, it has to occur one learner at a time. The support needed for learners to learn is a critical value point.
  • Learning, however, requires a human, social element: both peer-based and through interaction with subject area experts
  • Content is readily duplicated, reducing its value economically. It is still critical for learning – all fields have core elements that learners must master before they can advance (research in expertise supports this notion). - Teaching can be duplicated (lectures can be recorded, Elluminate or similar webconferencing system can bring people from around the world into a class). Assisting learners in the learning process, correcting misconceptions (see Private Universe), and providing social support and brokering introductions to other people and ideas in the discipline is critical. - Accreditation is a value statement – it is required when people don’t know each other. Content was the first area of focus in open education. Teaching (i.e. MOOCs) are the second. Accreditation will be next, but, before progress can be made, profile, identity, and peer-rating systems will need to improve dramatically. The underlying trust mechanism on which accreditation is based cannot yet be duplicated in open spaces (at least, it can’t be duplicated to such a degree that people who do not know each other will trust the mediating agent of open accreditation)
  • The skills that are privileged and rewarded in a MOOC are similar to those that are needed to be effective in communicating with others and interacting with information online (specifically, social media and information sources like journals, databases, videos, lectures, etc.). Creative skills are the most critical. Facilitators and learners need something to “point to”. When a participant creates an insightful blog post, a video, a concept map, or other resource/artifact it generally gets attention.
  • Intentional diversity – not necessarily a digital skill, but the ability to self-evaluate ones network and ensure diversity of ideologies is critical when information is fragmented and is at risk of being sorted by single perspectives/ideologies.
  • The volume of information is very disorienting in a MOOC. For example, in CCK08, the initial flow of postings in Moodle, three weekly live sessions, Daily newsletter, and weekly readings and assignments proved to be overwhelming for many participants. Stephen and I somewhat intentionally structured the course for this disorienting experience. Deciding who to follow, which course concepts are important, and how to form sub-networks and sub-systems to assist in sensemaking are required to respond to information abundance. The process of coping and wayfinding (ontology) is as much a lesson in the learning process as mastering the content (epistemology). Learners often find it difficult to let go of the urge to master all content, read all the comments and blog posts.
  • e. Learning is a social trust-based process.
  • Patience, tolerance, suspension of judgment, and openness to other cultures and ideas are required to form social connections and negotiating misunderstandings.
  • An effective digital citizenry needs the skills to participate in important conversations. The growth of digital content and social networks raises the need citizens to have the technical and conceptual skills to express their ideas and engage with others in those spaces. MOOCs are a first generation testing grounds for knowledge growth in a distributed, global, digital world. Their role in developing a digital citizenry is still unclear, but democratic societies require a populace with the skills to participate in growing a society’s knowledge. As such, MOOCs, or similar open transparent learning experiences that foster the development of citizens confidence engage and create collaboratively, are important for the future of society.
Ed Webb

Using VoiceThread to Give Students a Voice Outside the Classroom - ProfHacker - The Chr... - 1 views

Ed Webb

PSU Aggregates Democracy at bavatuesdays - 0 views

  • I propose we (you and me) get off our asses and put together an east coast higher ed blogger con that focuses not on a particular platform, but instead on the affordances of an open publishing platform. We’ll host here in State College or we can do it elsewhere — doesn’t matter to me. What do you think? A two day event that could (maybe) eventually rival Northern Voice … that may be shooting too high, but we need to set a bar somewhere.
  •  
    Want!
Ed Webb

The Future of WPMu at bavatuesdays - 1 views

  • I grab feeds from external blogs all the time that are related to UMW an pull them into our sitewide “tags” blog (the name tags here is confusing, it is simply a republishing of everything in the entire WPMu install) with FeedWordPress. For example, I stumbled across this post in the tags blog on UMW Blogs tonight, which was actually being pulled in from a WordPress.com blog of a student who graduated years ago, but regularly blogs about her work in historic preservation.  This particular post was all about a book she read as an undergraduate in Historic Preservation, and how great a resource it is.  A valuable post, especially since the professor who recommended that book, W. Brown Morton, retired last year. There is a kind of eternal echo in a system like this that students, faculty, and staff can continue to feed into a community of teaching and learning well beyond their matriculation period, or even their career.
  • what we are doing as instructional technologists, scholars and students in higher ed right now is much bigger than a particular blogging system or software, I see my job as working with people to imagine the implications and possibilities of managing and maintaining their digital identity in a moment when we are truly in a deep transformation of information, identity, and scholarship.
  • we’ll host domains that professors purchase and, ideally, map all their domains onto one WP install that can manage many multi-blogging solutions from one install.  The whole Russian Doll thing that WPMu can do with the Multi-Site Manager plugin. So you offer a Bluehost like setup for faculty, and if that is too much, allow them to map a domain, take control of their own course work, and encourage an aggregated course management model that pushes students to take control of their digital identity and spaces by extension.  Giving students a space and voice on your domain or application is not the same as asking them to create, manage and maintain their own space.  Moreover, it doesn’t feed into the idea of a digital trajectory that starts well before they come to college and will end well after they leave.  This model extends the community, and brings in key resources like a recent graduate discussing an out-of-print historic preservation text book a retired professor assigned to be one of the best resources for an aspiring Preservation graduate student. This is what it is all about, right there, and it’s not gonna happen in silos and on someone else’s space, we need to provision, empower, and imagine the merge as a full powered move to many. many domains of one’s own.
Ed Webb

Please do a bad job of putting your courses online - Rebecca Barrett-Fox - 0 views

  • Please do a bad job of putting your courses online
  • For my colleagues who are now being instructed to put some or all of the remainder of their semester online, now is a time to do a poor job of it. You are NOT building an online class. You are NOT teaching students who can be expected to be ready to learn online. And, most importantly, your class is NOT the highest priority of their OR your life right now. Release yourself from high expectations right now, because that’s the best way to help your students learn.
  • Remember the following as you move online: Your students know less about technology than you think. Many of them know less than you. Yes, even if they are digital natives and younger than you. They will be accessing the internet on their phones. They have limited data. They need to reserve it for things more important than online lectures. Students who did not sign up for an online course have no obligation to have a computer, high speed wifi, a printer/scanner, or a camera. Do not even survey them to ask if they have it. Even if they do, they are not required to tell you this. And if they do now, that doesn’t mean that they will when something breaks and they can’t afford to fix it because they just lost their job at the ski resort or off-campus bookstore. Students will be sharing their technology with other household members. They may have LESS time to do their schoolwork, not more.
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  • Social isolation contributes to mental health problems. Social isolation contributes to domestic violence.
  • Do not require synchronous work. Students should not need to show up at a specific time for anything. REFUSE to do any synchronous work.
  • Do not record lectures unless you need to. (This is fundamentally different from designing an online course, where recorded information is, I think, really important.) They will be a low priority for students, and they take up a lot of resources on your end and on theirs. You have already built a rapport with them, and they don’t need to hear your voice to remember that.
  • Do record lectures if you need to. When information cannot be learned otherwise, include a lecture. Your university already some kind of tech to record lectures. DO NOT simply record in PowerPoint as the audio quality is low. While many people recommend lectures of only 5 minutes, I find that my students really do listen to longer lectures. Still, remember that your students will be frequently interrupted in their listening, so a good rule is 1 concept per lecture. So, rather than a lecture on ALL of, say, gender inequality in your Intro to Soc course, deliver 5 minutes on pay inequity (or 15 minutes or 20 minutes, if that’s what you need) and then a separate lecture on #MeToo and yet another on domestic violence. Closed caption them using the video recording software your university provides. Note that YouTube also generates closed captions [edited to add: they are not ADA compliant, though]. If you don’t have to include images, skip the video recording and do a podcast instead.
  • Editing is a waste of your time right now.
  • Listen for them asking for help. They may be anxious. They may be tired. Many students are returning to their parents’ home where they may not be welcome. Others will be at home with partners who are violent. School has been a safe place for them, and now it’s not available to them. Your class may matter to them a lot when they are able to focus on it, but it may not matter much now, in contrast to all the other things they have to deal with. Don’t let that hurt your feelings, and don’t hold it against them in future semesters or when they come back to ask for a letter of recommendation.
  • Allow every exam or quiz to be taken at least twice, and tell students that this means that if there is a tech problem on the first attempt, the second attempt is their chance to correct it. This will save you from the work of resetting tests or quizzes when the internet fails or some other tech problem happens. And since it can be very hard to discern when such failures are really failures or students trying to win a second attempt at a quiz or test, you avoid having to deal with cheaters.
  • Do NOT require students to use online proctoring or force them to have themselves recorded during exams or quizzes. This is a fundamental violation of their privacy, and they did NOT sign up for that when they enrolled in your course.
  • Circumvent the need for proctoring by making every exam open-notes, open-book, and open-internet. The best way to avoid them taking tests together or sharing answers is to use a large test bank.
  • Remind them of due dates. It might feel like handholding, but be honest: Don’t you appreciate the text reminder from your dentist that you have an appointment tomorrow? Your LMS has an announcement system that allows you to write an announcement now and post it later.
  • Make everything self-grading if you can (yes, multiple choice and T/F on quizzes and tests) or low-stakes (completed/not completed).
  • Don’t do too much. Right now, your students don’t need it. They need time to do the other things they need to do.
  • Make all work due on the same day and time for the rest of the semester. I recommend Sunday night at 11:59 pm.
  • This advice is very different from that which I would share if you were designing an online course. I hope it’s helpful, and for those of you moving your courses online, I hope it helps you understand the labor that is required in building an online course a bit better.
Ed Webb

9 Ways Online Teaching Should be Different from Face-to-Face | Cult of Pedagogy - 0 views

  • Resist the temptation to dive right into curriculum at the start of the school year. Things will go more smoothly if you devote the early weeks to building community so students feel connected. Social emotional skills can be woven in during this time. On top of that, students need practice with whatever digital tools you’ll be using. So focus your lessons on those things, intertwining the two when possible. 
  • Online instruction is made up largely of asynchronous instruction, which students can access at any time. This is ideal, because requiring attendance for synchronous instruction puts some students at an immediate disadvantage if they don’t have the same access to technology, reliable internet, or a flexible home schedule. 
  • you’re likely to offer “face-to-face” or synchronous opportunities at some point, and one way to make them happen more easily is to have students meet in small groups. While it’s nearly impossible to arrange for 30 students to attend a meeting at once, assigning four students to meet is much more manageable.
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  • What works best, Kitchen says, is to keep direct instruction—things like brief video lectures and readings—in asynchronous form, using checks for understanding like embedded questions or exit slips.  You can then use synchronous meetings for more interactive, engaging work. “If we want students showing up, if we want them to know that this is worth their time,” Kitchen explains, “it really needs to be something active and engaging for them. Any time they can work with the material, categorize it, organize it, share further thoughts on it, have a discussion, all of those are great things to do in small groups.” 
  • The Jigsaw method, where students form expert groups on a particular chunk of content, then teach that content to other students. Discussion strategies adapted for virtual settingsUsing best practices for cooperative learning Visible Thinking routinesGamestorming and other business related protocols adapted for education, where students take on the role of customers/stakeholders
  • What really holds leverage for the students? What has endurance? What knowledge is essential?What knowledge and skills do students need to have before they move to the next grade level or the next class?What practices can be emphasized that transfer across many content areas?  Skills like analyzing, constructing arguments, building a strong knowledge base through texts, and speaking can all be taught through many different subjects. What tools can serve multiple purposes? Teaching students to use something like Padlet gives them opportunities to use audio, drawing, writing, and video. Non-digital tools can also work: Students can use things they find around the house, like toilet paper rolls, to fulfill other assignments, and then submit their work with a photo.
  • Online instruction is not conducive to covering large amounts of content, so you have to choose wisely, teaching the most important things at a slower pace.
  • Provide instructions in a consistent location and at a consistent time. This advice was already given for parents, but it’s worth repeating here through the lens of instructional design: Set up lessons so that students know where to find instructions every time. Make instructions explicit. Read and re-read to make sure these are as clear as possible. Make dogfooding your lessons a regular practice to root out problem areas.Offer multimodal instructions. If possible, provide both written and video instructions for assignments, so students can choose the format that works best for them. You might also offer a synchronous weekly or daily meeting; what’s great about doing these online is that even if you teach several sections of the same class per day, students are no longer restricted to class times and can attend whatever meeting works best for them.
  • put the emphasis on formative feedback as students work through assignments and tasks, rather than simply grading them at the end. 
  • In online learning, Kitchen says, “There are so many ways that students can cheat, so if we’re giving them just the traditional quiz or test, it’s really easy for them to be able to just look up that information.” A great solution to this problem is to have students create things.
  • For assessment, use a detailed rubric that highlights the learning goals the end product will demonstrate. A single-point rubric works well for this.To help students discover tools to work with, this list of tools is organized by the type of product each one creates. Another great source of ideas is the Teacher’s Guide to Tech.When developing the assignment, rather than focusing on the end product, start by getting clear on what you want students to DO with that product.
  • Clear and consistent communicationCreating explicit and consistent rituals and routinesUsing research-based instructional strategiesDetermining whether to use digital or non-digital tools for an assignment A focus on authentic learning, where authentic products are created and students have voice and choice in assignments
Ed Webb

ChatGPT Is Nothing Like a Human, Says Linguist Emily Bender - 0 views

  • Please do not conflate word form and meaning. Mind your own credulity.
  • We’ve learned to make “machines that can mindlessly generate text,” Bender told me when we met this winter. “But we haven’t learned how to stop imagining the mind behind it.”
  • A handful of companies control what PricewaterhouseCoopers called a “$15.7 trillion game changer of an industry.” Those companies employ or finance the work of a huge chunk of the academics who understand how to make LLMs. This leaves few people with the expertise and authority to say, “Wait, why are these companies blurring the distinction between what is human and what’s a language model? Is this what we want?”
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  • “We call on the field to recognize that applications that aim to believably mimic humans bring risk of extreme harms,” she co-wrote in 2021. “Work on synthetic human behavior is a bright line in ethical Al development, where downstream effects need to be understood and modeled in order to block foreseeable harm to society and different social groups.”
  • chatbots that we easily confuse with humans are not just cute or unnerving. They sit on a bright line. Obscuring that line and blurring — bullshitting — what’s human and what’s not has the power to unravel society
  • She began learning from, then amplifying, Black women’s voices critiquing AI, including those of Joy Buolamwini (she founded the Algorithmic Justice League while at MIT) and Meredith Broussard (the author of Artificial Unintelligence: How Computers Misunderstand the World). She also started publicly challenging the term artificial intelligence, a sure way, as a middle-aged woman in a male field, to get yourself branded as a scold. The idea of intelligence has a white-supremacist history. And besides, “intelligent” according to what definition? The three-stratum definition? Howard Gardner’s theory of multiple intelligences? The Stanford-Binet Intelligence Scale? Bender remains particularly fond of an alternative name for AI proposed by a former member of the Italian Parliament: “Systematic Approaches to Learning Algorithms and Machine Inferences.” Then people would be out here asking, “Is this SALAMI intelligent? Can this SALAMI write a novel? Does this SALAMI deserve human rights?”
  • Tech-makers assuming their reality accurately represents the world create many different kinds of problems. The training data for ChatGPT is believed to include most or all of Wikipedia, pages linked from Reddit, a billion words grabbed off the internet. (It can’t include, say, e-book copies of everything in the Stanford library, as books are protected by copyright law.) The humans who wrote all those words online overrepresent white people. They overrepresent men. They overrepresent wealth. What’s more, we all know what’s out there on the internet: vast swamps of racism, sexism, homophobia, Islamophobia, neo-Nazism.
  • One fired Google employee told me succeeding in tech depends on “keeping your mouth shut to everything that’s disturbing.” Otherwise, you’re a problem. “Almost every senior woman in computer science has that rep. Now when I hear, ‘Oh, she’s a problem,’ I’m like, Oh, so you’re saying she’s a senior woman?”
  • “We haven’t learned to stop imagining the mind behind it.”
  • In March 2021, Bender published “On the Dangers of Stochastic Parrots: Can Language Models Be Too Big?” with three co-authors. After the paper came out, two of the co-authors, both women, lost their jobs as co-leads of Google’s Ethical AI team.
  • “On the Dangers of Stochastic Parrots” is not a write-up of original research. It’s a synthesis of LLM critiques that Bender and others have made: of the biases encoded in the models; the near impossibility of studying what’s in the training data, given the fact they can contain billions of words; the costs to the climate; the problems with building technology that freezes language in time and thus locks in the problems of the past. Google initially approved the paper, a requirement for publications by staff. Then it rescinded approval and told the Google co-authors to take their names off it. Several did, but Google AI ethicist Timnit Gebru refused. Her colleague (and Bender’s former student) Margaret Mitchell changed her name on the paper to Shmargaret Shmitchell, a move intended, she said, to “index an event and a group of authors who got erased.” Gebru lost her job in December 2020, Mitchell in February 2021. Both women believe this was retaliation and brought their stories to the press. The stochastic-parrot paper went viral, at least by academic standards. The phrase stochastic parrot entered the tech lexicon.
  • Tech execs loved it. Programmers related to it. OpenAI CEO Sam Altman was in many ways the perfect audience: a self-identified hyperrationalist so acculturated to the tech bubble that he seemed to have lost perspective on the world beyond. “I think the nuclear mutually assured destruction rollout was bad for a bunch of reasons,” he said on AngelList Confidential in November. He’s also a believer in the so-called singularity, the tech fantasy that, at some point soon, the distinction between human and machine will collapse. “We are a few years in,” Altman wrote of the cyborg merge in 2017. “It’s probably going to happen sooner than most people think. Hardware is improving at an exponential rate … and the number of smart people working on AI is increasing exponentially as well. Double exponential functions get away from you fast.” On December 4, four days after ChatGPT was released, Altman tweeted, “i am a stochastic parrot, and so r u.”
  • “This is one of the moves that turn up ridiculously frequently. People saying, ‘Well, people are just stochastic parrots,’” she said. “People want to believe so badly that these language models are actually intelligent that they’re willing to take themselves as a point of reference and devalue that to match what the language model can do.”
  • The membrane between academia and industry is permeable almost everywhere; the membrane is practically nonexistent at Stanford, a school so entangled with tech that it can be hard to tell where the university ends and the businesses begin.
  • “No wonder that men who live day in and day out with machines to which they believe themselves to have become slaves begin to believe that men are machines.”
  • what’s tenure for, after all?
  • LLMs are tools made by specific people — people who stand to accumulate huge amounts of money and power, people enamored with the idea of the singularity. The project threatens to blow up what is human in a species sense. But it’s not about humility. It’s not about all of us. It’s not about becoming a humble creation among the world’s others. It’s about some of us — let’s be honest — becoming a superspecies. This is the darkness that awaits when we lose a firm boundary around the idea that humans, all of us, are equally worthy as is.
  • The AI dream is “governed by the perfectibility thesis, and that’s where we see a fascist form of the human.”
  • “Why are you trying to trick people into thinking that it really feels sad that you lost your phone?”
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