Hospitality Technology

Regardless of the type of online reputation management technology a hotel is using, hotels must manage their online reputation by responding to guests accordingly and in a timely manner. Guest review management is becoming critical to the success or failure of a hotel's social media program.

CBS Sports debuted their improved technology during their recent Masters telecast with the help of high-speed wireless radio frequency (RF) cameras. The cameras followed the leaders on the ground to provide viewers more access to the 365-acre golf course. This enhanced technology has never been used before at the Masters, a traditional venue that is notorious for its cell phone ban. In this day-and-age spending a day without a cell phone is unfathomable to some. However thousands of patrons attending abide by the rules for the love of the game. The Masters is comparable to the Super Bowl in terms of media coverage and hype. The event also generates higher room rates and occupancy levels due to increased demand.

This article talks about technology can significantly reduce the amount of time and sweat you invest in delivering a seamless, successful event. Definitely . the planners will always be perfectionists and no matter what tools they have at their disposal, they will always suffer from a last minute panic attack about the seating plan. There are many benefits from effectively using technology to events By using software to help you manage your event, you can ensure that it runs smoothly and that nothing is forgotten.Taking advantage of event planning technology will save you both time and money in the long run. Staying below budget is an important concept to keep in mind when planning any event. You can save a lot of money by managing your budget with software programs that allow you to keep track of all your expenses in one central location. By using technology to manage attendee registration, you can track variables such as fees, food orders and send marketing emails to your list of attendees.Staying organized is probably the single most important aspect of planning a successful event, and the use of technology can alleviate a lot of stress from an organizational standpoint. The events your company puts on are a direct reflection its value, so you will want it to be the best that it can be

I totally agree with you that with the assistance of technology, event planning has become easier than ever before. It can help people stay organized, keep track of details, and make sure no stone is left unturned. Technology can also help people plan, analyze and budget for an event accurately and effectively.

An article talks about very intelligent system created for the businesses and specifically for event and meeting planners, which calls for communication after the events and discussion of various topics such as how to improve the next projects.

Very nice idea, to exchange experience in order to make the service better. I wish it was used in many other spheres.

It is a really good idea.The ability to add guest to a hybrid network in a secure and controlled way helps company achieve our goal of connective a social community for sponsors, speakers and delegates around all our events that spans across the entire lifecycle in a very cost-effective manner.

Mobile web access for emarketing is used more than desktop computer because they are cheaper. Mobile phones connect to the outside world through Web access, voice communication and text messaging.This accessibility is facilitated by an industry that relies on large numbers of micro-payments and subscriptions for revenue.Some countries doesnt have access to phones for example in Africa. Mobile phones have the potential to connect educators with those needing to be educated.Mobile phones and their ability to facilitate communication and provide access to global networks and the Web could change the face of emerging economies.

The Denihan Hospitality Group incorporates Telkonet's EcoSmart energy system to create more comfort for their guests during their stay at 5 of their hotels in New York. The system has an ability to monitor certain aspects of a room to conserve energy and enhance it when needed for its customers. This EcoSmart system saves an average 30% on energy and extends equipment life which is a plus for hotel businesses.

In class we spoke about how the internet has an impact on small businesses and how small businesses are having a hard time being compared to the bigger businesses. This article talks about how they are being ranked in the search engines. When a consumer goes online to search for a product, he or she will like at what the article refers to as an established brand such as hp or dell in computers oppose to smaller brand names which although theyre known theyre being bypassed by these big brand names. The article talks about the "bid per click" bases that business advertisers use to promote on google. This makes it hard for a smaller business to compete with a bigger business because of their promotion level. It is very expensive.

This article is all about how NEWave a company providing software to the gaming indusrty has just been awarded a new contract for seven new properties. They will be installing myCompliance Manager software which has been proven to protect the casino's. In one case where the software has already been installed at the Riviera Hotel & Casino in Las Vegas has proved to save them over $100,000 annually.

This article describes how hotels are using different ways of technology when servicing guests. For example, some hotels around the world have started to integrate IPads as the newest technology in guest's rooms. This type of amenity brings in more traffic to the hotel which it is an A+ in today's economy. In addition, it also keeps guests connected, entertained and more satisfied during their stay. Moreover, the Royal Mansour hotel in Marrakech has added a cutting edge technology to their rooms by using a touch screen wall that allow guests to control lighting, temperature of the room, create food orders and much more. To keep up with technology demand, the Andaz hotel in 5 avenue new York has created the fastest check- in process without waiting in line and using real person. We can't just live without all the tech toys anymore, they have revolutionize the entire world.

"Hospitality software makes business life easier" examines how hospitality software helps the industry to be much easier and more advanced in different ways. Recently, hospitality software has been used widely and efficiently. Mobile hand held terminal is one of the common beneficial use in this industry. Manual tools are gone by using this technology. It makes drinks orders increase as well as the final profit of the business. Hospitality software also enables the business owner to do many things in order to maintain his business successful and controlled. Take loyalty programs and stock control software, for example. They are very useful.

Social network is just going to expand in the future, where people from all over the world can learn and get to know each other on different levels. Each social network created is created for different reasons, some for work, some for pleasure, and some from both combined, some for marketing, etc the list can go on forever. This article lists out the 5 different eras of the social web and explains each ear in detail. The eras arent sequential, but instead they are over lapping.

This article explains the company, Ruskus Wireless, which has introduced a powerful Wi-Fi Wall switch, called ZoneFlex 7025, with elevated speeds of 802.11n, available for the United States' and European market. This product can offer hotels with the feature of multiple IP service over a single wireless at a minimal cost per room. According to Douglas Rice, Vice President and Chief Executive Officer of Hotel Technology Next Generation: "the hospitality market sees enormous benefits that an IP-based network brings in delivering a better guest experience, new services that will lead to drive customer loyalty". This type of technology will allow for hotels to integrate their Internet enabled devices to connect to a single wireless network. Eliminating the limitations of Ethernet cables will improve the areas of guest services, and conference rooms enhancing the experience for guests. Multiple hotels do not have the infrastructure to provide the feature of wireless access throughout their facility, considering the current technological revolution; it has become more of a necessity for hotels to provide this option for their guests. This type of Wi-Fi wall switch will help reduce the cost and complications associated with implementing network services. Fundamentally, Wi-Fi is a common amenity that multiple guests request in every level of travel purpose, which many hotels should implement if their benefit will outweigh the cost.

This article talks about 3 stages for the telecommunication development in hotel. Hotel could absolutely use the phone 2 decades ago which is much more convenient to keep in touch with each others because of the lack of the mobile phones. But after the cellphone came out, hotel couldn't make more benefit from the phone calls which were just used for internal communications, morning calls, housekeeping and so on. After 2000, another technology was created which is call VolP( voice over the internet or IP phone) which could do more than a phone, such as Ads on the IP PHone. but it could not be widely used because of the complexity and cost. There is a new technology coming out called cloud which combines all the stuffs-- Telephones, PMS, Internet, and cable plant together and make employees or customers easier to learn. For example,a hosted provider of not only voice, but PMS, Internet access, premises infrastructure. Several hybrid IP systems now support a gateway mode - where the on-premises solution is effectively a gateway controlling all the analog rooms. Centrally managed and controlled - integrated into a multi-tenant web based PMS - backed by a 24-hour help desk and NOC, could be the ticket to get hospitality VoIP.

Twitter is one of the leading social network websites for communication, millions of people view this website daily to find information about all different things over the world, and to communicate with people you know and also don't know. It is not only used by people who rely on it for expressing different things, it is also the darling of the developer community. Each day people are updating this websites and links from this website to make it a fun and effective experience. There also different apps from twitter where people can access pictures, information, news, etc R a faster pace.

This article is about an Australian Hotel company, Metro Hotel, that recently adopted Sabre Hospitality Solutions Central Reservation System which has caused an almost 70% increase in bookings. Using Sabre's technology has done a number of major things such as enable their rooms and rates to be easily distributed through all four major GDSs and as well as many online travel agents. Additionally the time Metro Hotel takes to reload rates has decreased from a week to one day. The more advanced and improved Sabre system also allows for a greater volume of information and images to be displayed for each property, targeting a wider audience. Overall the article is a testament to how technology in the hospitality industry like CRS and GDS can greatly impact the business.

Many hotels and restaurant have embraced the green movement, but many are still trying to sort it all out. Too often being good steward of the environment is perceived as a bleeding heart issue and the cost conflicts with the financial goals of the hotel property owner and operators. As author mentions that, he was former hotel operator over 14 years ago, he was looking for opportunities to increase GOP and cash flow. It only made sense to sort through innovative energy solution and operational changes to find the right solution that improved profitability as well as protect the environment. He came to the conclusion very early on the owner and operators could indeed build a viable business case for integrating sustainability into the operation of individual hotels. However, with countless options from energy management technology to green hotel certification, the process has become confusing more than ever.

It is examined that many large hotel chines in our industry work on supporting green initiatives. Clearly, they understand the benefits that would get from being somewhat green such as saving money and getting sometimes some facilities from governments. Although some large hotel chains have not done anything in terms of protecting environments, the others have successfully progressed at this environmental dimension. Amazingly, the green program in international hotel group, for example, is saving around $200 million every year. The Hilton Hotels, Ramada & Days Inn, and Hyatt Hotels are given as supporters of this initiative, and also the benefits that they get by implementing this environmental concept.

In order to stay in market, hotels should present competitive services and keep up with the latest technology. Computerized and online systems are becoming more and more popular. A vital section in any hotel is front desk because this is almost the only channel through which the guests could be connected to the hotel. As technology improved the form of a front desk is going to be changed in near future though the importance of front desk would be the same. We may no more see any agent at the front desk and instead there are a couple of computers and machines which help you with your check-in and other stuff. Hotel front desk technology would help the hoteliers to take care of financial matters and costumer service in a much more accurate and convenient way.  

Today I have chosen an article based on technology evolving the hospitality industry. Today we have technology helping and advancing with guest experience and in house book keeping. Technology has helped with guests check in via mobile phone, key less entry to your room, as well as entertainment platforms connecting your phone and personalized liking to your room. Technology helps and benefits hotel oweners the tools to most effectivley serve guests and increase revenue. benefits include customer service, more efficient internal operations and control over financial data. The future holds interesting evolution of more technological advances including facial recognition, and cellular check in and room reservations.