Skip to main content

Home/ Hospitality Technology/ Group items matching "reports" in title, tags, annotations or url

Group items matching
in title, tags, annotations or url

Sort By: Relevance | Date Filter: All | Bookmarks | Topics Simple Middle
25More

Cloud vs On-Premise PMS for hotels: Which is Preferable? - 0 views

www.ezeeabsolute.com/...cloud-vs-on-premise-hotel-pms cloud pms hotels
shared by vickychapas2021 on 21 Mar 21 - No Cached
  • Reason being, the desktop-based system contains data in i
  • Installing it in the new terminal or PC will cost you extra.
  • All it requires is a browser and a favorable internet connection
  • ...21 more annotations...
  • not dependent on an internet connection.
  • You need to buy a license for the individual machine
  • All the updates happen without hampering your ongoing operations.
  • 0 downtime.
  • Certainly, updating all the systems takes up a lot of your time and effort.
  • You have to install firewalls and anti-virus program
  • All these security measures make cloud systems a safer option than on-premise systems.
  • Not everyone can access the desktop hotel system
  • Similarly, cloud-based software has fail-safes. 
  • 92% of hoteliers have already shifted to cloud infrastructure
  • cost a mid-sized hotel $10,000 to $20,000 or more for the software license. 
  • one-time setup and training fee as well (Approximately $500). 
  • . It can be easily integrated with OTAs
  • It involves a lot of manual technical work and extra hardware.
  • cloud software your data is safer than the old desktop system.
  • Reason being, the desktop-based system contains data in i
  • ktop-b
  • This saves a lot of your money.
  • (costing around $5 to $10 per room).
  • you lose connection, then the file allows you to keep writing. 
  • cloud systems create more revenue opportunities
  • vickychapas2021 on 21 Mar 21
     
    This article talks about the pros and cons of cloud PMS systems. It also goes over some myths that we think about such as it is easy to breach. There are more pros than cons for Cloud PMS systems than one would think. Cloud PMS systems are overall a better option for any property.
16More

Is hospitality ready for the army of robots coming to a hotel near you? - 0 views

www.linkedin.com/...ing-hotel-near-you-max-starkov travel tech hospitality hotel artificial intelligence data analyst robotic system
shared by swhit149 on 26 Mar 21 - No Cached
  • By 2025, over 85 million existing jobs will be lost due to the seismic shift toward robotization and automation, according to estimates in the “Future of Jobs Report 2020” published by the World Economic Forum.
  • These are jobs like data analysts, AI learning specialists, digital transformation specialists, software and applications developers, robotization strategists, robotics technologists, robot training and maintenance specialists, etc.
  • robotization and automation are coming even to our technology-averse hospitality industry.
  • ...12 more annotations...
  • ●     Solve dull, repetitive, dirty or dangerous jobs.●     Solve high turnover of trained employees (20%-30%)●     Solve problems like poor discipline, lack of motivation, etc.●     Lower labor costs, which are especially burdensome now●     Increase productivity●     Solve labor shortage of entry-level and unskilled workers, which plague the industry in “normal” times.
  • Labor costs constitute 36%-50% of hotel operational costs, based on hotel category, and in these times of low travel demand, low occupancies and catastrophic RevPARs, robotization and automation are becoming increasingly appealing to hotel owners and operators.
  • mobile and contactless check-in applications have already made the front desk staff obsolete
  • ultraviolet light pulses to kill viruses, bacteria and fungi and are already deployed at hundreds of hotels in the U.S.
  • clean guest rooms 20 percent faster and public areas up to 80 percent faster than human housekeepers.
  • security guards at resorts, large hotels and casinos, airports, theme parks and outdoors perimeters.
  • replace 100% of the waitstaff
  • The labor unions in major metropolitan areas with highly-unionized hospitality labor force are dead set against any robotization and automation or any technology advancement that can reduce the number of paying members.
  • hospitality is fast becoming a tech industry now
  • emergence of today’s tech-savvy customer who expects to find at hotels the same or better technology advancements they already enjoy at home
  • Robotics, AI, mobility, IoT devices and contactless check-in tech are being adopted across the industry at a very fast clip.
  • within the next 10 years many hotels will operate at half the pre-coronavirus staff level and we will be seeing more and more examples of semi and fully automated hotels
  • swhit149 on 26 Mar 21
     
    This article is a big time eye opener how robots are already in place taking away plenty of jobs in every department. I highlighted some of the jobs they are currently doing and how much labor cost money the hotels are saving. Yes we love the new technology but it can also be a little intimidating once they start eliminating jobs. It really points out what we may not find obvious on how majority of the hospitality companies are already in use with artificial intelligence technologies. I believe in 10 years the world will be a complete different place and robots will take over for the most part!
3More

Proximity Marketing Market 2021 Business Trends, Size, COVID - 19 Outbreak, Sales, Supp... - 0 views

www.marketwatch.com/...d-regional-analysis-2021-01-03 technology hospitality Software business tech
shared by mperk010 on 04 Apr 21 - No Cached
  • The global Proximity Marketing Market is slated to expand owing to the growing importance of business intelligence, coupled with the rising adoption of smartphones and the advances in analytical tools. Moreover, the growing adoption of smartphone and expansion of the analytical tool is one of the noteworthy factors driving market growth over the review period.
  • North America is one of the leading regions in the proximity marketing market and is expected to record a major market share over the review period, followed by Europe.l This remarkable growth is attributed to the presence of major market players in the region, established technological industry which is introducing and encouraging the adoption of advanced, cutting-edge technologies, especially in the advertising sector.
  • mperk010 on 04 Apr 21
     
    This articles discuses how proximity marketing is slated to expand globally.
24More

What is Network Redundancy and Why Does It Matter? - 0 views

www.vxchnge.com/...network-redundancy-explained
shared by jalilahst on 14 Mar 21 - No Cached
  • Network redundancy is the process of adding additional instances of network devices and lines of communication to help ensure network availability and decrease the risk of failure along the critical data path.
    • jalilahst
      jalilahst on 14 Mar 21
       
      Defines Network Redundancy.
  • Redundancy in networks helps to eliminate single points of failure to ensure better network stability and uptime in the face of events that would otherwise take th
  • e network offline
  • ...11 more annotations...
  • A fault-tolerant redundant system provides full hardware redundancy, mirroring applications across two or more identical systems that run in tandem
    • jalilahst
      jalilahst on 14 Mar 21
       
      1 form of redundancy that data centers use.
  • fault-tolerance redundant systems are complex and often expensive to implement.
    • jalilahst
      jalilahst on 14 Mar 21
       
      Disadvantage to fault tolerant redundant systems.
  • If something goes wrong with one server, the backup servers take over and restart applications that were running on the failed server.
    • jalilahst
      jalilahst on 14 Mar 21
       
      How high availability works, the 2nd form of redundancy that data centers use.
  • it does tolerate a certain amount of downtime in that there is a brief loss of service while the backup servers boot up applications.
    • jalilahst
      jalilahst on 14 Mar 21
       
      Disadvantage to high availability software based redundant system.
  • create a network strategy that reviews existing infrastructure.
    • jalilahst
      jalilahst on 14 Mar 21
       
      First steps of network redundancy plan.
  •  Well-maintained UPS systems can ensure that servers can switch over from electrical power to backup generator power without losing any data or applications.
  • the best places to replicate and store data so it can be easily accessed in the event that other redundant systems fail and the main network goes down. By using more than one data center, companies can ensure that even if some disaster occurs, they will be able to carry on with minimal disruption.
    • jalilahst
      jalilahst on 14 Mar 21
       
      The importance of backing up data offsite.
  • They can test different connections by physically disconnecting hardware to make sure failover occurs as anticipated. If things do not go as planned during testing, data center managers then create an after-action report that lists the items they need to fix as a result of the testing.
  • creating incident response plans that can counter them is crucial for ensuring network resiliency in the face of modern cyber threats. Network redundancy can be a crucial aspect of many cyber incident response plans.
  • attacks are a type of cyberattack where the goal of the attacker is to render a target network or service unusable
    • jalilahst
      jalilahst on 14 Mar 21
       
      DDoS definition
  • By blending a variety of ISPs, data centers can leverage their connectivity to help reroute network services when a DDoS attack is underway. vXchnge’s vX\defend, for instance, uses diverse traffic routing options to identify and bypass volumetric attacks without compromising bandwidth or increasing network latency.
    • jalilahst
      jalilahst on 14 Mar 21
       
      prevent DDoS attacks by implementing redundant networks with flexible internet access.
  • jalilahst on 14 Mar 21
     
    Network redundancy is the process of enhancing network devices and lines of communication to help safeguard network availability and decrease the risk of failure along the critical data path. Redundancy in networks purpose is to help eliminate specific areas of failure to guarantee better network stability and availability when the network would otherwise be offline. Optimize network redundancy by backing up data offsite and conductions frequent test to measure its durability and maintain it. Protect the network from malicious attacks is also important. By creating plans for when attacks occur by rerouting network services.
10More

Restaurants in 2021: Technology and Hospitality Search for Balance | QSR magazine - 0 views

www.qsrmagazine.com/...and-hospitality-search-balance tech technology hospitality Software business solution mobile
shared by anonymous on 19 Mar 21 - No Cached
  • And the end result is going to benefit guests, which opens opportunity for restaurants
  • At the intersection of much of this conversation is technology. Roughly half of full-service, fast casual, and coffee and snack operators, said they devoted more resources to tech during COVID, including online or in-app ordering, mobile payment, and delivery management, according to the National Restaurant Association’s 2021 State of the Restaurant Industry Report.
  • Percentage of restaurant operators who say they devoted more resources to customer-facing technology since the beginning of the outbreak in March
  • ...7 more annotations...
  • Despite tech’s position in convenient, contactless ordering, so key in today’s environment, the Association pointed out, customers miss personal service. Given the choice of ordering from a server or ordering from their phone or a tablet at the table, most want the server.
  • Up next is the server versus tablet dilemma. Given a choice, most consumers prefer table service when they’re dining in a restaurant, the Association said.
  • Only one in five said the option of ordering and paying through a tablet or smartphone at the table would influence their restaurant choice
  • For example, the burger brand is deploying a “server partner” in tandem with waitstaff. Now, with handheld technology in tow, servers can spend more time roaming dining rooms and less on side tasks, like ringing up orders and delivering food. The server inputs orders at the table as they come in.
  • Among guests who plan to dine-in in a restaurant or fast-food venue in the next few months, 64 percent said they’d choose to sit in a section with traditional table service. This preference was strongest with older diners, with nearly 69 percent of Baby Boomers and 67 percent of Gen Xers saying they’d go for the section with traditional service.
  • Tech was more of a draw with Gen Z—55 percent said they would choose to order and pay electronically from their table.
  • COVID, however, forced restaurants to start listening again
19More

What is Global Distribution System (GDS)? - Guide For New Travel Agencies - 0 views

colorwhistle.com/gds-travel-agency-guide gds travel system tech hospitality training agents
shared by swhit149 on 17 Mar 21 - No Cached
  • Many travel agents around the world are using the Global Distribution System (GDS) as their major booking channels
  • significant growth of the travel industry.
  • s the brain of the travel industry.
  • ...15 more annotations...
  • provides real-time information to companies such as airlines, hotels, car rental and travel agencies.
  • can find the availability of hotel rooms, flight seats or cars on behalf of their clients and book through the same GDS.
  • When a traveler requests information from a travel company, the agent will find the most accurate and cost-effective itinerary.
  • Travel companies are charged every time they access the GDS or they can buy a particular software offered by the GDS on a yearly basis
  • The airline industry created the first GDS in the 1960s to track flight schedules, availability and prices
  • They were used by the airline industry to automate the booking system, but, later travel agents were also given access
  • Amadeus
  • Travelport
  • Sabre
  • Effective in attracting international travelers24/7 access to inventoryEnables business models such as retail travel agency and OTA (Online Travel Agency)Offer consumers increased pricing transparencyTravel agents can get a global platform with a strong market penetrationProvide best rates to your customers which no other system can providePlace travel services to many clients without affecting your marketing budget
  • To use a GDS, you have to be a professional travel agent. For that, you must have a proper industry ID such as an ARC (Airlines Reporting Corporation) or IATA (International Air Transport Association) number.
  • Some airlines will not allow you to issue tickets even if you have a full IATA license.
  • they may sell it to you for $150-$160/year (contact the GDS provider to know the exact amount). The software will allow you to reserve tickets on any airlines.
  • A corporate travel agent who books on behalf of corporate clients or an individual working at a corporation who needs to book flight tickets for all their employeesComplex itinerary agents who have steady clients with multiple travel plansHigh volume booking of air-only travel
  • While changes will continue to impact the future growth of GDS, there will definitely be a role for them.
  • swhit149 on 17 Mar 21
     
    This article thoroughly explains how GDS was brought into the airline industry and how a travel agent may get access with the proper training. GDS systems will not be going anywhere I do feel as if it will only improve on helping those that use for travel. As the article states its goal is to impact growth for the future!
15More

Apple Corporate Social Responsibility (CSR) - Research-Methodology - 1 views

research-methodology.net/rate-social-responsibility-csr tech technology hospitality Software business solution mobile
shared by anonymous on 11 Apr 21 - No Cached
  • More than 1 million people work in Apple supplier facilities and as such, the company’s operations have considerable implications on the society.
  • the focus on CSR aspect of the business has increased to a considerable extent
  • In Oregon, USA, Apple partners with Bluestone Natural Farms to transform compostable materials generated onsite into rich organic material for use on the farm.
  • ...11 more annotations...
  • The multinational technology company provided training courses to about 4 million people since 2008
  • In 2018, Apple removed five mineral suppliers from is supply chain for failing to pass or not being willing to participate in human rights audits
  • Safer Chemicals, Healthy Families awarded Apple an A+ rating for eliminating toxic chemicals in production for the 2nd time in a row in 2020.
  • The company reached equal pay to employees in 2016
  • Apple is often praised for its environmental records that include decrease of total power consumption of Apple products by 57%, introduction of Mac mini as the world’s most energy-efficient desktop computer and exceeding ENERGY STAR guidelines
  • Apple emerges as the only company that has been awarded with a Clean Energy Index of 100%, according to Greenpeace’s Clicking Clean Report.
  • The company currently powers 100% of its operations globally with 10% renewable energy
  • Apple used more than 1,2 billions of gallons of water in 2019. This include a small proportion of recycled water and temporary freshwater
  • Apple Park, a campus in Cupertino uses 75% recycled non-potable water. Apple campus in Austin, Texas, irrigates its drought-tolerant plants using a 600,000-gallon rainwater cistern.
  • Apple offers recycling programs in 99 percent of the countries it operates and the company has diverted more than 508 million pounds of electronic waste from landfills since 2008. Supplier sites committed to achieving zero waste increased by 53% in 2019. In 2016 the company introduced Liam, a line of robots that can disassemble an iPhone every 11 seconds and sort its high-quality components so they can be recycled,
  • Apple aims to contribute to transition up to 1 million acres of forest, across five southern provinces, into responsible management by 2020.
  • anonymous on 11 Apr 21
     
    The articles list some of the methodologies Apple has been implementing over the last few years for its contribution to Corporate Social Responsibility.
15More

Can we fix our way out of the growing e-waste problem? - BBC News - 0 views

www.bbc.com/...business-51385344 E-waste
shared by jiayi017 on 15 Jun 20 - No Cached
  • Can we fix our way out of the growing e-waste problem?
  • he 50 million tonnes of e-waste generated every year will more than double to 110 million tonnes by 2050, making it the fastest growing waste stream in the world, according to the author of a UN report.
  • But e-waste from discarded electrical and electronic products is only part of the problem. A significant contributor to e-waste is the release of toxins from mining and manufacturing.
  • ...10 more annotations...
  • "The issue of electronic waste is overlooked, as electronic items that could be fixed easily go to waste instead, contributing to pollution and increasing the demand for components like rare earth elements, which can have a damaging impact on the environment when sourced."
  • The rare earth elements being mined are currently crucial components in high-tech electronics, but they are hazardous to extract.
  • "But the truth is that one in five people - at best - are going to be motivated to do that, so for the remaining four out of five, we need to put systems in place that are convenient, that match their lifestyles and enable us to get the electronic equipment back... into the next item."
  • "There is the high risk that the pollutants are not taken care of properly, or they are taken care of by an informal sector and recycled without properly protecting the workers, while emitting the toxins contained in e-waste," Prof Williams says.
  • By far the biggest contributors to the level of e-waste are household appliances such as irons, vacuum cleaners, washing machines and fridges.
  • There are rules on the management of e-waste. Sellers of electrical and electronic equipment (EEE) within the European Union must provide ways for customers to dispose of their old household device when they sell them a new version of the same product.
  • "This project allows you to reduce waste, extend the life of objects, and it helps people who cannot afford to get rid of items that have developed a fault," he says.
  • world-wide collections are stagnating or even decreasing
  • In countries where there is no national e-waste legislation in place, e-waste is likely treated as other or general waste. This is either land-filled or recycled, along with other metal or plastic wastes
  • the rapidly-growing "Internet of things" - internet-connected gadgets - is expected to generate e-waste at a faster rate, as connectivity becomes embedded into everyday items
  • obena010 on 15 Jun 20
     
    How e-waste is being manage in some countries and what people are doing to reduce their impact on e-waste.
  • jiayi017 on 11 Apr 21
     
    This article mainly introduces the problems caused by e-waste and related solutions. E-waste not only affects environmental issues such as rare earth elements when it is landfilled or incinerated, but also the mining of its equipment manufacturing also affects the social environment, because a certain amount of emissions may be released in the process. Toxins are a great harm to the environment and the human body. Therefore, with the continuous emergence of e-waste disposal problems, some companies such as Apple and Sony have begun to extend the life of their equipment in recent years, and encourage customers to trade-in for recycling, making a certain effective contribution to the growing e-waste.
3More

mycloud hospitality Platform Unveils New Features, Taking Hospitality Management to the... - 1 views

www.mycloudhospitality.com/...y-management-to-the-next-level hospitality technology
shared by azephyr on 14 Apr 21 - No Cached
  • “As a leading hospitality management solution that is trusted by hotel chains around the world, we want to ensure that mycloud continues to exceed expectations at every turn. That’s why we’ve introduced a range of new and upgraded features. The result is that mycloud offers a true multi-property solution like no other.”
  • mycloud has also upgraded its chain-wide reporting features, meaning that managers can review chain-wide analysis, including data comparisons, at a single glance
  • azephyr on 14 Apr 21
     
    This article talks about how mycloud has made a difference and continues to make a difference within the hospitality industry. Every day they are making improvements on how to enhance the hotel chains that they partner with worldwide.
2More

For gaming conferences, the future is hybrid | VentureBeat - 0 views

venturebeat.com/...nferences-the-future-is-hybrid
shared by caro223 on 16 May 21 - No Cached
  • Analysts forecast that virtual events will grow tenfold over the next decade, alongside the $1 trillion physical events industry. So how can they grow together? By taking a hybrid approach, where events have both a physical and virtual footprint, designed to work together and offer the best of both.
  • caro223 on 16 May 21
     
    With the rise of virtual reality becoming a household item leading up to the COVID-19 pandemic, virtual events can now be more immersive than ever. While businesses benefit from local support, it will never measure up to the audience they can reach when including national and international markets, thus making events hybrid.
12More

Nine High-tech Solutions to Explore in the COVID-19 Era - Event Marketer - 0 views

www.eventmarketer.com/...-budget-for-in-the-new-reality event solutions Technology hospitality
shared by kristenagosto21 on 17 Jan 21 - No Cached
  • In fact, in a survey of our audience, 96 percent of respondents said their agencies shifted products and services due to the impact of COVID-19.
  • 67 percent said they are focused on new virtual event services, 24 percent said they’re developing new medical-grade products, four percent said they’re specifically exploring on-site tracing technology (more on that in a bit), while the remaining 50 percent said they were exploring “other” new areas such as touchless modifications to on-site technologies and appointment-based experiences. Overall, 35 percent of respondents reported that COVID-focused products and services currently account for 50 to 75 percent of the overall business.
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • ...9 more annotations...
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • In addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • ting events and helping offices and other businesses reopen and maintain key social distancing protocols.
  • supporting
  • In addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • n addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • players
  • social
6More

How the Internet of Things (IoT) can Benefit the Hospitality Industry - 2 views

www.revfine.com/of-things-hospitality-industry
shared by alo328 on 15 May 19 - No Cached
knare002 liked it
  • Many within the hospitality industry have already incorporated the Internet of Things into their businesses, because the technology offers a number of crucial benefits that are especially relevant to hotels. These benefits range from allowing companies to save on energy costs, through to delivering a better customer experience.
  • This can improve data collection, increase levels of automation and allow for multiple devices to be controlled or monitored from one centralised place, such as a phone or tablet.
  • the main way is through delivering a superior customer experience.
  • tgood006 on 15 May 19
     
    Internet of things Internet of things will continue to lead hotels to be more Eco-friendly, technological advanced and enhance guest satisfaction. Allowing guest to have the ability to customize there room to there exact expectations. Guest today are more conscience of the environment and allows them control energy usage. With more technology in a hotel means more upgrades to network, upgrades more security to protect the hotel data. Finally guest like new and shiny, this will allow hotels to market the hotel as the most technological advanced hotels. Guest will like to stay at hotels that meet their needs for tech upgrades and they would be willing to pay more for these hotels.
  • knare002 on 20 May 19
     
    The way the article reports the IoT, I feel its a positive advancements for the guest experience. With the trend of mobile devices having multiple uses, making travel accommodations and services at the control of ones finger tips seems logical and progressive. Using the Internet to enhance the guest experience allows staff to continue to provide quality service. The information the article report's presents technology as an aid and not a replacement of personnel.
  • alo328 on 19 Jan 21
     
    An emerging trend in recent years, specifically in the hospitality industry has been the IoT (Internet of Things). It is referred as the " inclusion of internet connectivity within everyday devices and appliances ". Hotels have begun incorporating different types of technology, which has allowed companies to provide a better customer experience, manage energy costs, and automate certain processes. Bluetooth,GPS, and Beacon technology, electronic key cards,voice controlled customer service are just few of examples of how the internet is used to provide a new hospitality experience.
15More

Converting Data into Business Intelligence in the Hospitality Industry | TravelDailyNew... - 1 views

www.traveldailynews.com/...ce-in-the-hospitality-industry
shared by obrediajones on 03 Jun 20 - No Cached
  • hospitality is better primed than most industries to harness all that big data has to offer
  • Big data” as a buzzword is often thought to mean a large volume of information, but simply possessing the information is not tantamount to using it in a way that adds value to your business. Therefore, what you want is a “big data strategy.”
  • an API-powered data system will provide a holistic snapshot of your business that integrates with third-party business intelligence (BI) vendors to transform raw data into a user-friendly format with gauges, dashboards, trendlines and more to equip you with the exact answers you need to improve your business. 
  • ...11 more annotations...
  • it is best to identify an industry-specific option so the collection process yields both sufficient quantity and quality of information. 
  • Hoteliers should choose a collection tool that combines numerous data sources with sufficient speed to process information in real-time
  • security must be inherent in a data storage system
  • data warehousing is an essential tool for hoteliers to stay ahead of the curve
  • The first phase of a big data strategy is data collection.
  • harnessing big data through data warehousing enhances data mining, analytics reporting, decision support and business forecasting
  • Collectively, these capabilities result in an increase in efficiency, reduction of costs and improvement of overall performance and profitability. 
  • Consistent data monitoring and evaluation allows hotel teams to deliver a high level of service while consistently striving toward continued improvemen
  • On the macro level, corporate and regional managers have the extended oversight necessary to ensure the right decisions are being made at every level of the company from the ground-up.
  • Hoteliers who decide to apply big data in a meaningful way will reap the rewards in every aspect of their business, from sales and marketing to guest satisfaction. To improve labor management, hotel operators can monitor employee productivity within an easy-to-use dashboard and gauge overtime hours to cut back on unnecessary expenses. 
  • The obsession with big data is here to stay. Success-oriented hotel operators must adapt to the changing landscape of the industry by adopting the most versatile technology on the market.
  • obrediajones on 03 Jun 20
     
    Article explores the uses of data mining in hospitality. How when used effectively data mining can result in the creation of strategic sales and marketing plans that improve customer satisfaction and retention. Author also discusses the importance of data security and warehousing throughout the phases of executing a "big data strategy."
25More

My Head in the Clouds (computing): A Case Study of a Restaurant Group Embracing Off-Sit... - 0 views

www.bu.edu/...-embracing-off-site-technology
shared by andreae22 on 25 Jan 21 - No Cached
  • These applications simplify daily tasks for management teams and staff, which will ultimately leverage senior management down to focus on the bigger picture
  • he year was 2010 and the impending doom of PCI Compliance was upon us.  At best, our network infrastructure was dated and we needed to act quickly to get it into compliance.
  • CI Compliance is an almost unachievable set of network security standards designed to protect the credit card giants, who already charge them way too much for credit card processing and continually squeeze them with a plethora of monthly fees. 
  • ...21 more annotations...
  • The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment
  • he restaurant industry is also plagued with security breaches, including large chains such as Darden (Cheddar’s), Panera Bread, Sonic and Arby’s.
  • Operators must identify network vulnerabilities, physical vulnerabilities, and operational vulnerabilities that could result in a credit card breach and fix them.  In summary, it is a painfully tedious, extremely time consuming, and potentially expensive process
  • It is extremely important for the security of our guest’s payment information, both for ensuring trust with our customers and limiting legal liabilities
  • PCI DSS is mandatory for any and all businesses that accept credit cards.  It involves a process of assessment, remediation and reporting.
  • egacy systems such as Positouch, Micros, and Aloha are bulkier, more expensive, and much harder to program and implement.
  • In a nutshell, PCI DSS forced us to upgrade our network, which ultimately allowed us to operate in the cloud.  This unintended outcome to a painful requirement was truly a blessing in disguise and it pushed us into new territory – the cloud!
  • IBM defines cloud computing as “the delivery of on-demand computing resources — everything from applications to data centers — over the internet on a pay-for-use basis.”[iii]
  • ud computing can streamline our operation.
  • The first order of business was to get our network infrastructure in order.
  • Toast
  • It is extremely intuitive, like using a smartphone, thus needing very little training. As wireless POS solutions evolve, legacy systems will eventually be phased out.  It is only a matter of time.
  • EMV (Europay, MasterCard and Visa) is another set of regulations that are coming to the restaurant industry. “EMV is a global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions.”
  • Pay My Tab will fully integrate with our POS system and eliminates many bulky PCI DSS requirements.
  • llows for remote access, allowing management to check flow of service, identify unique reservations, and make sure that waitlists are being managed appropriately. 
  • good communication is key for making sure work-life balance is maintained.
  • An area which the cloud has really saved our restaurants time is with food & beverage inventories. 
  • This has greatly improved productivity and allowed our management teams to communicate in real time.
  • Our office hardware now consists of much less expensive “Network Computers”, which do not require expanded memory for giant program
  • Although the solutions highlighted above create efficiency and save time, they do not serve guests and they don’t understand the art of hospitality
  • It is imperative that as restaurateurs we continue to create a positive environment, embrace innovation, and engage and train our employees in the art and skill of hospitality.
  • andreae22 on 25 Jan 21
     
    This article is an case study on how one restaurant group could use cloud computing to improve their business. By not only securing the companies information by the customers as well. Reviewing the key points of sales interactions between customers and the restaurant, like the POS, Tableside payments, reservations and management assistants.
10More

Why Your Restaurant Needs a Mobile POS System - businessnewsdaily.com - 0 views

www.businessnewsdaily.com/11348-mobile-pos-benefits.html
shared by teresaricks on 01 Feb 21 - No Cached
  • Mobile POS systems allow restaurants to increase sales and retain customers using their own tablets or smartphones.
  • A mobile POS, or mPOS, is a point-of-sale system that uses a smartphone or tablet to act as a register and accept payments on the go. A mobile POS accepts credit cards and contactless payments.
  • What sets a mobile POS apart from a stationary POS system is the portability of the hardware
  • ...6 more annotations...
  • An mPOS is best for businesses that want to complete transactions on the go – such as a landscaper, a food delivery service, or a retailer that wants to move customers through the checkout process faster.
  • Mobile POS systems are also popular with market vendors, home repair services and food trucks.
  • An unattended POS system enables self-ordering and self-checkout, which has become popular during the COVID-19 pandemic.
  • Getting an mPOS system up and running is simple. You choose your mobile POS software provider, download the app, and connect your card reader to the mobile device. Once that's complete, you can start accepting payments. Mobile POS systems rely on Wi-Fi or a data connection to process payments.
  • The standout features that make mPOS popular include portability, speedy checkout, inventory management tools and advanced reporting.
  • Restaurant owners have come to rely on mPOS systems for several reasons. They're easier to set up and use, they support a wide selection of third-party integrations, and they can facilitate rewards and loyalty programs.
  • teresaricks on 01 Feb 21
     
    This article reviews Mobile POS systems and unattended POS systems and provides key features of each.
10More

Cloud PMS Advantages | WebRezPro - 0 views

www.webrezpro.com/cloud-pms-advantages cloud pms advantages technology hospitality hotel software business tech Travel solution mobile
shared by leahesper on 06 Oct 19 - No Cached
    • leahesper
      leahesper on 06 Oct 19
       
      Bookings, check-ins and housekeeping reports are always at your finger tips!
  • WebRezPro represents the future of hotel property management.
  • As a cloud-based system, hoteliers benefit from improved PMS accessibility and flexibility, while reducing overhead expenses and technical frustrations.
  • ...7 more annotations...
  • WebRezPro runs via the Internet, so there is no need to install or maintain computer software.
  • WebRezPro users always have access to the system’s latest features — and updates are free and seamless.
  • While on-premise hotel management software can cost thousands of dollars to set-up and maintain, WebRezPro is a SaaS [Software as a Service] that costs $5/month/room (min $60/month) — with minimal upfront costs. Discount rates apply to larger hotels and hotel groups.
  • Featuring an integrated online reservation system, there is no need to allocate separate room inventory for Web bookings.
  • WebRezPro has two-way interfaces to Expedia, Booking.com and many others.
  • Your reservation data is automatically stored in a secure computer facility with redundant Internet connections, 24-hour monitoring and diesel-powered electrical backup.
  • WebRezPro is accessible from any mobile device (tablets and smartphones) connected to the Internet, allowing you to manage your property anytime and from anywhere.
6More

Florida Theatre Lifts Curtain on New Point-of-Sale System - : - 0 views

pointofsale.com/in-on-new-point-of-sale-system
shared by gabybilk on 09 Oct 19 - No Cached
  • With up to ten separate bars, Florida Theatre is challenged to keep up with orders and payments during its nightly events. As host to some of the biggest names in entertainment, the historic venue offers 200 entertainment events each year, catering to all age groups and tastes
  • Florida Theatre’s ten bars were still using standard cash drawers and external credit card machines. Not only was this process slow, but it also posed challenges to the four mobile bars that had to be set up for larger events.
  • They also needed a streamlined solution that required less equipment and built-in inventory tracking. With multiple bars operating at varying intervals, Florida Theatre’s management needed to be able to manage everything from one place, rather than having to aggregate data from up to ten different POS systems.
  • ...2 more annotations...
  • POS Prophet Systems installed a cloud-based POSExpress system at each stationary bar. Because the theater’s four mobile bars were packed up and stored after each major event, POS Prophet Systems also installed a smaller footprint of the hardware at each mobile bar. These mobile versions were built to safely withstand being moved throughout the theater as needed.
  • At the end of the evening, Florida Theatre’s management was excited to see that all of the drawers balanced perfectly and the evening was a huge success.The Florida Theatre now has a POS setup that seamlessly handles inventory management and accounting processes, while also providing information on sales and revenue for each bar. Reporting and inventory are centralized, allowing managers to oversee operations throughout the theater, even on the busiest nights.
  • gabybilk on 09 Oct 19
     
    The Florida Theatre had been using standard cash drawers and credit card machines to process their guest payments. They had been having multiple issues as far as cash drawer balancing or credit cards not being read correctly. It was affecting their financial statements. They implemented a new POS system to modernize themselves.The POS prophet systems involved the theatre to have to use less equipment and help keep track of their inventory. The POS system overall was a success for the theatre and showed results of having all the cash drawers be balanced . The POS system handles the theatre's inventory and accounting.
1More

Sales & Catering CRM for Hotels: Everything You Need to Know - 0 views

www.socialtables.com/...sales-and-catering-crm-hotels
shared by demax85 on 16 Oct 19 - No Cached
  • demax85 on 16 Oct 19
     
    A good CRM for your hotel is essential in keeping everyone on the same page. Event management companies use CRM systems to keep up with clientele data. It is used in the hotel to prevent double booking and provides a daily report on performance. To keep clients satisfied a good system to keep the relationship between the establishment and customer is needed to track data and deliver desirable service.
17More

Top 6 Hotel Accounting Software - 1 views

pdf.wondershare.com/...hotel-accounting-software.html
shared by aguar024 on 15 Oct 19 - No Cached
  • streamlining routine accounting activities such as billing and making them seamless in nature
  • This hotel accounting software can prepare professional invoices and financial reports.
  • Cloud-based h
  • ...12 more annotations...
  • leverages automation and integration
  • flexible charts of financial information
  • s restaurants, clubs and resorts,
  • based on the Cloud
  • check occupancy %, RevPar, review GSS info, import STR, compare budgets, revenue & expenses, reconcile bank accounts and do much more.
  • can support various hotel ownership structures for example franchises, multinational units and other corporate arrangements
  • Based in the Cloud
  • accounting activities simpler to perform.
  • garner bookings without having to pay commissions
  • focuses on boosting performance through leveraging computing power.
  • allows for scalability
  • hotel portfolio.
  • anonymous on 15 Oct 19
     
    Hotels need to pick an accounting software that fits their needs. You can always pick software such as Quickbooks but in large properties specialized hotel accounting software may be best. This article list some viable options for specialized accounting software. It lists the pros and cons of each. It also gives links to the trial of each software.
  • aguar024 on 17 Oct 19
     
    The great part about this article is that it list the cons and pros of different accounting systems for hotels.
20More

Meeting the Threat in 2019: Cybersecurity for the Hospitality Sector | Modern Restauran... - 0 views

www.modernrestaurantmanagement.com/ity-for-the-hospitality-sector technology hospitality software hotel business safety threats 2019
shared by jorgeegutivav on 18 Feb 19 - No Cached
  • With a reputation as less well guarded than similar institutions, hospitality companies are a popular target for cyberattacks.
  • Experts warn other hackers, like those working for a nation-state, could exploit hospitality breaches like Marriott’s to acquire details on the travel and spending habits of espionage targets, like CEOs and diplomats.
  • permeable security in the hospitality sector threatens consumer privacy, shareholder value, and national security.
  • ...15 more annotations...
  • many hospitality companies are reconsidering their cybersecurity infrastructure. However, industry specific challenges like high employee turnover continue to expose the sector.[6]Additionally, even by adopting cutting-edge cybersecurity technologies, the important question of strategic implementation remains.
  • Are newly introduced technologies simply bolstering traditional methods of cybersecurity, or are they being used for methods of cybersecurity that are new and innovative, instead of simply faster or more efficient versions of the same product?
  • Traditional cybersecurity approaches are focused on reporting about intrusions after the fact, in what is known as an “incident response.”
  • Regardless of how they gain access, once an attacker is discovered, the forensics about the attack, including basic information known as Indicators of Compromise (IOCs) like IP addresses, domain names, or malware hashes, are shared across the cybersecurity community. These IOCs are then used broadly to thwart future attacks. 
  • The problems with this approach are twofold:
  • someone has to be a victim first so that IOCs can be derived and shared with others; additionally, blocking IOCs has a very short half-life.
  • All an adversary has to do is come from a new IP address or recompile their malware so that it has a new hash value (both of which are extremely trivial) and their attacks will sail through defenses that depend on IOCs.
  • As hackers repeatedly gain access to valuable systems and data using the same methods, cybersecurity teams continue to chase after them to secure compromised systems.
  • Very little cybersecurity effort is put towards addressing the methods used by adversaries; instead, security teams are locked in a pattern of waiting for inevitable attacks, trying to minimize the damage they cause, ensuring that remediation occurs as quickly as possible, and blocking only exactly identical attacks.
  • Incident response only helps prevent attacks that exactly replicate past ones.
  • a more proactive, sophisticated approach is needed. It will need to be designed to successfully recognize adversary methodology (and all the manners in which an adversary attempts to obfuscate their methodology) before attacks occur and at a meaningful scale.
  • Instead of seeking discrete, static IoCs based solely on what has already occurred, proactive cybersecurity analysts can instead use the intelligence they have derived about adversaries’ methodologies – commonly referred to as tactics, techniques, and procedures (TTP). 
  • From these TTPs, analysts can identify the general form and components of an adversary campaign. In addition, they can determine abstract indicators like how the adversary is attempting to hide his actions. 
  •  A proactive cybersecurity tool would be able to recognize possible adversary TTPs and indicators that describe a threat (or threatening behavior) in general terms. The system would then act on any traffic which met this pattern before it reaches inside a network, as the attack occurs, and do so in a way invisible to adversaries.
  • Using this basic model, a cybersecurity tool could truly prevent common exploits before they were executed, and could even predict and protect against future, not yet seen exploits.
  • kpony001 on 18 Feb 19
     
    In the wake of the Marriott International cyberattack, the article presents the issues with the current issues in the methodology of cybersecurity; first explaining the data of how popular they are in the hospitality industry, and what it means for the industry, before going into the process of how a cyberattack happens and the measures taken to prevent it. Traditional cybersecurity is one of an "incident response" which can only be implemented once a cyberattack occurs and can only prevent it temporarily as a hacker can do similar tasks with different IP addresses and new malware. In order to circumvent this failure of cybersecurity, the article offers a new method in which TTPs (tactics, techniques, and procedures), are used to identify certain components of a hacker and identify how they would carry out an attack, before acting on it before the attack would "reach the network".
  • jorgeegutivav on 01 Nov 19
     
    This article discusses one of the largest fears of most hospitality firms, and that is keeping their client's personal information private. Most large companies in this industry have become giant data centers for the personal information of millions of people. Breaches of this type of information place the lives of many people at stake. For example, Marriott International had a security breach of over half a billion of its clients which began in 2014 and was not detected until September of this year. Keeping an individual's information away from malignant forces is just plain business sense and any more attacks of this manner will severely hurt the reputation of the business experiencing it.
« First ‹ Previous 801 - 820 of 957 Next › Last »
Showing 20▼ items per page