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Six tips for an effective online press room | Econsultancy - 0 views

  • much time and money does your company spend to promote your web site, your business, service and products to the media, magazines, blogs and industry trades? It is all wasted if you do not have an easy to find and easy to use pressroom and/or press page.
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    For every hospitality organization, the online press should be an important component of public relations, sales and marketing plans. In addtion, the business websites and its press room should be able to provide all the info needed. Therefore, the most important question to ask: does your web site work for the press and analysts that visit it? So, the top six steps to have an effective online press room are: 1. Make your press room easy to find 2. Press release index 3. PR Contacts 4. Photos, images and video 5. Background Information 6. Press Clips and Press Coverage Page
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ASUS Launches First Intel Thunderbolt Certified Motherboard | Hardware Secrets - 0 views

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    The thunderbolt will have high-speed data connection technology that provides a maximum of 10 GBPS transfer rate. This will be the first thunderbolt motherboard to be certified by Intel. By having a motherboard as unique as this one, computers will be able to operate a higher speed, which can optimize work performance. This motherboard will also have six USB ports, 4 PCI Express slots and much more accessories. I believe having a Computer with this hardware can be beneficial to any company, especially when working with various projects and software. How do you feel this motherboard can impact a business on a day to day basis? below i have included the webpage for you to check out the articles on this motherboard.
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Hilton Fort Lauderdale Beach Resort to Install Six Wind Turbines - By Glenn Hasek :: Ho... - 0 views

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    This Hilton is taking on a very ambitious project to help save a lot of money in power costs. They are installing wind turbines on the rooftop of the hotel. The good thing about these turbines is that they seem to be sort of "stylish" and not the typical field turbines. The turbines, a total of six to start, will assist in creating more sources of electricity as opposed to the conventional methods. Electricity is probably one of the most expensive costs a hotel has to deal with. Using turbines will definitely help cut costs. Additionally, Hilton is not new to using green initiatives. They are planning to install solar panels in 2013. Both the turbines and the solar panels are expected to supply about 5 to 10 percent of the needed electricity. Also, the windows are built to block out the heat from the sun and to withstand the forces of a hurricane. Of note: this particularly Hilton was the very first hotel in Broward County, FL to receive the Florida Green Lodging designation. Erica
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Six questions hoteliers should ask providers of cloud-based systems | Tnooz - 0 views

  • Cloud/SaaS can bring many advantages over on-premise solutions for hoteliers. Among them: Conversion of CapEx (capital expenditure) to OpEx (operational expenditure); Access to the latest version without the pain often associated with upgrades; Removal of the burden of application and infrastructure management; and Potential for heightened security beyond internal capabilities.
  • 1. Is it really cloud?
  • In addition, the cloud is being used by the federal government and financial institutions, both of which likely have stricter, more complicated regulatory requirements than most hotels.
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  • But in evaluating whether to choose a cloud/SaaS solution over on premise you also need to do an honest evaluation of your own IT organization’s ability to manage your infrastructure. Google’s cloud-based Gmail service offers 99.984% availability, which is 46 times better than the average Microsoft Exchange implementation.
  • 2. Do you have Service Level Agreements on RTO/RPO?
  • 3. What are the availability SLAs?
  • 4. Is there an offline mode?
  • 5. What about integration?
  • 6. How can I get my data back out?
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    Cloud computing is becoming more and more popular in today's business world. What are the main advantages that cloud computing can bring to Hospitality industry? Through the article I found the answer which are also the concerns of hoteliers that are a lower cost and a higher security environment. For instance hotel companies can be access to the latest version of what they are using without paying too much to buy related software. Secondly since the cloud is being used by federal government and financial institution which have higher level of regulatory requirements than most hotels, hotel companies can feel more safety in applying this high-tech in their business. But nothing is perfect. The author mentioned in this article that before we choose cloud service, we should get to know some information about the hospitality software suppliers. As for me I concerned about whether they have an offline mode which can continue the business activities for a while when the internet disconnection happens. For example how could hotels make sure the check-in, check-out, and reservation activities go on successfully when something wrong with the internet. The second concern for me is how could I get my data back if I discontinue my service in certain provider. Hoteliers should have ways to protect their data and other business activities. Cloud computing is developing very quickly and it will benefit us a lot only when we get to know the right way to use it. 
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Six questions hoteliers should ask providers of cloud-based systems | Tnooz - 0 views

  • Some of the key aspects of real cloud offerings include: infinite bi-directional elasticity; pay for what you use; and detailed monitoring and reporting (governance)
  • RTO  is Recovery Time Objective and RPO is Recovery Point Objective.
  • Bascially they translates into how fast will you get my application back up and how far back in time are you backing up my data.
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  • One of the challenges in the early days of SaaS in the enterprise was that it was difficult to knit together different systems.
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    Cloud computing is regarded as a good tool for hotel. It could convert capital expenditure to operational expenditure, access to the latest version easier, and remove infrastructure management. However, there are several questions need to be asked when choose a software supplier.
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Roomkey.com, Innovative New Hotel Search Engine, Launched by Venture Founded by Six of ... - 0 views

  • world's leading hotel companies
  • Roomkey.com, an innovative new online hotel search engine
  • Roomkey.com provides travelers a search and book experience tailored for ease of hotel shopping through an uncluttered and trustworthy site
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  • accurate hotel information straight from the source
  • the ability to compare, plan and share with friends and family.
  • John F. Davis III, a highly experienced hospitality industry visionary with a history of entrepreneurial successes, is Chief Executive Officer of Room Key
  • "Finding the right hotel is complex and, unlike booking a flight or reserving a car, it is a personal decision process - one which no one understands better than hoteliers
  • our goal is to make the experience of finding the right hotel as personal and enjoyable as the experience of staying in one
  • provide customers with a wide range of travel options and the confidence that they will receive exceptional rates
  • management team in place and a compelling search tool unique to the market today, Roomkey
  • is well positioned for success and will quickly become a large scale marketplace
  • IHG's online innovations, Roomkey.com is another industry first, offering guests breadth of choice alongside all the benefits from booking directly through our own websites."
  • Room Key's new and unique offering will embody the best of what hotel company websites offer consumers, giving them confidence in their booking decisions -- a personalized and welcoming experience
  • meaningful value to our owners and franchisees by showcasing their properties.
  • consumers will value the relevant pricing information, independent reviews, and in-depth property information
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    Six of the largest hospitality firms around the world (Hilton Worldwide, InterContinental Hotels Group Choice Hotels International, Hyatt Hotels Corporation, Marriott International, and Wyndham Hotel Group) have joint to create a new online hotel search engine. Roomkey.com is the name of this new search engine and its main purpose is to enhance the hotel booking experience for customers. As it is described in the article Roomkey.com expects to differentiate itself from other search engines by providing accurate information straight from the source. They believe choosing a hotel is a personal decision and the more information customers can feel more confident in there booking decision. In the near future it is intended for this page to be an interactive site where people can comment and plan or compare their vacations with others. At the beginning it will focus only in U.S travelers and then it will expand to English speaking countries.
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How Hotel Chains Are Going Green - Articles | Travel + Leisure - 0 views

  • looks at how several hotel companies are going a step beyond those ubiquitous towel- and linen-reuse programs, from their guest rooms to their boutiques.
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    This article highlight what different hotel chains are doing in order to "go green" It looks at different sections of the hotel and explains what the hotel chosen is doing to go green in the different areas. The first are is the Guest Room. The article explains the the Kimton Hotels have recycling bins for bottles, cans and paper and this increase there recycling rate to 75% over 3 years. The second area the article touches on is the Kitchen. It explains how the Fairmont Hotels and Resorts are encouraging their kitchens all over the world to use organic foods. The third area the article explains in the Bathroom. Apparently, the Aloft group has installed refillable shampoo and body wash dispenser at its locations and plan to do it for the future locations they are opening. As it relates to the outdoors, Asia's Six Senses is protecting the seascapes with chlorine fee pool sanitation system in order to protect the coral and marine life. The article also explained that the RockResorts have changed chemical cleaners to cleaners that were more natural. The article also states that changes are being made in shops and boutiques. The Swedish Scandic hotels stopped selling bottle water at 147 of their hotels and Banyan Tree resorts has partnered with local vendors to sell in their boutiques. I feel that all of these hotels and resorts are going in the right direction in order to save the environment in which they operate.
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Tripcraft Launches New Mobile Spa Application - 0 views

  • new mobile spa application
  • application delivers flexibility and efficiency to spa management while improving productivity and elevating the guest experience
  • mobilizes guest interactions throughout the spa visit using a branded and customizable user interface to the SpaSoft application.
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  • easy-to-use, guest-centric mobile app designed to serve the evolving needs of the world's top hotels, resorts and spas.
  • The mobile app enables staff to perform key service and operations tasks as they move with clients throughout the spa, such as check in/check out, scheduling and changes, reservations, treatment details, client profiles and preferences, medical information and waivers, payments and more.
  • Mobilizing the spa experience is a stress-free decision benefiting spa managers and their clientele. It's a more personal and elegant way to interact discretely with guests during an appointment
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    An app has been created that allows clients and staff to communicate. It enables staff to perform many of the six functions of a pms system that was discussed in class, it's easy to use and it's a discreet way of companies to get customers to create and update their customer profiles. This is a benefit because companies in the hotel industry oftentimes use customer profiles to improve service.
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Green Lodging News | Short description of the blog - 0 views

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    This article is written by a publisher and editor. It is based on what he saw and heard. The main contents are around the LEED Volume Program. The leadership in energy and environmental design consists of a suite of rating systems for the design, construction and operation of high performance green buildings, homes and neighborhoods. Marriott group opened their first hotel as part of Marriott's LEED Volume Program. The senior design manager indicates the program saves owners about $100,000 in upfront costs and six months of construction time. And it provides a competitive advantage for Marriott. Depending on his article, it is easy to know what is unique about the hotel from a green design and operations perspective. For example, the pool uses salt water to reduce the need for chlorine. Or the windows are high performance and reflect heat. Especially, the shower facility is for employees who ride their bicycles to work. Hoteliers pay much attention to the green development will help them to reduce the cost and pollution. Moreover, the staff prefer working in a green hotel because it helps motivate them daily. The following link is about the detailed of Marriott's LEED Volume Program. http://www.usgbc.org/ShowFile.aspx?DocumentID=8146
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Trends and New Technology in Hospitality for 2014. - Tuesday, 8th July 2014 at 4Hoteliers - 2 views

  • A survey reports that 72 percent of consumers trust online reviews as much as personal recommendations; in 2014, review sites like TripAdvisor and Yelp will continue to become more influential as users look for ways to make their world a bit smaller and more personalized.
  • As members of the general leisure industry, hospitality businesses must therefore cater to the early adopters, the tech-savvy, and the novices in one fell swoop—and staying ahead of the curve requires an inexhaustible spirit and a knowledge of industry trends.
  • As members of the general leisure industry, hospitality businesses must therefore cater to the early adopters, the tech-savvy, and the novices in one fell swoop—and staying ahead of the curve requires an inexhaustible spirit and a knowledge of industry trends.
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    Like any industry, the field of tourism and hospitality must be competitive and technologically advanced. The article addresses six technological trends within the hospitality industry. 1. Virtual reservations - A significant number of patrons reserve their hotels via a computer or mobile device. Thus travel booking websites have become more popular. 2. Virtual check-in and ordering - Check-in kiosks cut down on customer wait time (long lines, short staff, etc.). More hotels and restaurants will be making use of these technologies. As technology advances, consumers shouldn't be surprised to see more futuristic options such as voice recognition, fingerprint and retina ID. 3. Travelers with multiple devices - Hotels have to be conscientious of this fact in terms of room design, public (hotel) space and structure. Customers want to feel secure that they (and their devices) can be properly accommodated. 4. Hospitality staff with multiple devices - This trend is a win-win for employees and customers. Employees can better meet the needs of their customers no matter their location (poolside, bar, lobby, etc.). Also, by collecting data, businesses have a better understanding of customer needs and preferences. Customers have the freedom to be more mobile (in any area of the hotel) without feeling disconnected or not being able to have their needs met. 5. High tech meeting and public space - Hotel meeting rooms and lobbies are receiving technological make-overs to accommodate users who rely on multiple devices. This is great for business as it creates an environment that is conducive to conducting technologically advanced meetings and conferences in a comfortable setting. 6. Online reviews - These reviews are crucial to businesses as well as consumers. On the business end, companies will be able to gauge their effectiveness in all areas via honest customer feedback. Consumers have the opportunity to make better choices after reading reviews based on ot
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FIFA and the environment - FIFA.com - 1 views

    • Jessica Schwec
       
      FIFA has been working progressively on green initiatives. The organization has increasingly focused on environmental management at the World Cup with the upmost attention being paid to the 2018/2022 Word Cups beginning with the bid process.
  • Inspired by Green Goal 2006 and by previous experiences with major international events in South Africa, the South African LOC developed a Green Goal programme for the 2010 FIFA World Cup™.
  • FIFA has encouraged and engaged with Local Organising Committees (LOC) in regard to environmental protection since 2005 when the German LOC launched the Green Goal environmental programme for the 2006 FIFA World Cup™.
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  • Issues such as global warming, environmental conservation and sustainable management are a concern for FIFA, not only in regards to FIFA World Cups™, but also in relation to FIFA as an organisation.
  • The LOC for the FIFA Women’s World Cup Germany 2011™ launched the Green Goal 2011 programme in early 2010, building on the experiences from 2006 to expand the environmental project.
  • In assuring its commitment to the environment in the future, FIFA decided to include environmental protection in future bidding agreements, starting with the bidding process for the FIFA World Cups™ in 2018 and 2022. FIFA requested comprehensive information on the activities planned to avoid, reduce and offset the negative environmental impacts of hosting the FIFA World Cup™.
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    FIFA has paid noticeable attention to the environmental impact of the World Cup since the 2006 World Cup and green management has increased with every World Cup since with the biggest plans already staged for years 2018 and 2022. The Green Goal environmental program has been in effect since 2005 when FIFA partnered with Local Organizing Committees (LOCs) in order to champion green initiatives. This program has been adapted for every World Cup since. The program combines the resources of host cities, governmental departments, local environmentalists and international partners. Now, FIFA is implementing green initiatives into the bidding process for 2018 and 2022 by requesting information pertaining to the reduction and control of negative environmental impacts from bidders prior to making a decision on where to host the World Cup. In my opinion, FIFA has adequately worked towards environmental sustainability over the past ten years and has powerful plans to continue and improve green initiatives going forward. Previously, the indoctrination of the Green Goal program in 2005 laid the foundation for green goals and growth. Each subsequent World Cup has relied on a Green Goal program to set and measure environmental initiatives. Also, FIFA has already begun working on the Green Goal for 2018 and 2022 by requiring potential host destinations to incorporate environmental sustainability into the management structure of the mega-event. Management is required to set measurable objectives in six key areas: water, waste, energy, transportation, procurement and climate change. In addition, potential host destinations are required to plan and explain how they will incorporate stakeholders and the community via an Environmental Advisory Board. All of these aspects must be outlined in the bid submitted for consideration by FIFA and will be weighed heavily during the host location decision process.
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    FIFA's decision to use involved green standards as part of the bidding process for World Cups 2018 and 2022 is ingenious. The rigorous standards and expectations eliminate cities that are unwilling or unable to do the research and prep work required for the environmental concerns associated with such a large and prestigious event. However, these same circumstances caused increased competition between the remaining cities and come with some sort of financial cost. The increased competition between potential host cities and the associated higher costs pertaining to the implementation of green strategies may be seen as negatives to involved commercial/government entities and community conservatives. The following comparison explains how this may be so. Companies often design buildings with minimal closets despite having a large need for storage space. The philosophy behind this is "closets don't make money." On the contrary, entertainments space (i.e. Casinos), larger sales floors (i.e. Car Dealerships) and management offices are all spaces in which money is generate and therefore income is maximized by maximizing the "money-generating space" and minimizing spaces (i.e. closets) that do not do so. Similarly, green initiatives guarantee extra expenses and do not generate a significantly increased income. Some entities may view green initiatives as "closets." In conclusion, FIFA is a powerful force in the green initiative campaign. The organization has worked tirelessly the last 15 years to implement and improve environmental initiatives related to the World Cup. Despite the outside chance that a significant portion of the population will view green initiatives as costly non-necessities, I believe that FIFA's Green Goal program will be a success. It provides an expanding platform for each subsequent Word Cup by requiring environmental initiatives to be implemented at the management level and begin at the earliest point possible: bidding.
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79% of brands plan proximity marketing investment in next six months - 0 views

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    Subscribe to BizReport Receive our email newsletter with breaking news, in-depth reports & interviews: Marketing Beyond Marketing by Helen Leggatt Airspace's study in the U.K. among 100 marketing and brand decision makers in the hospitality, retail and leisure industries with at least 500 employees, conducted by Vanson Bourne, found that nearly all (99%) are considering investment in proximity marketing.
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    In this article they discuss how popular proximity marketing has become and how every company is now investing some of their marketing funding to it. 99% of marketing managers in the UK are investing in proximity marketing. This statistic speaks volumes at how important this has become. This form of marketing allows companies to reach customers like never before and customize every guest experience. It is also another tool for companies to gather data on their customer. The better we know our customers the better we can serve them. With new technology being created daily a company cannot overlook any new revenue generators.
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6 Mega-Trends in Hotel Technology | News | Hospitality Magazine (HT) - 2 views

  • Mobile ubiquity.
  • To meet escalating guest expectations, 54% of hotels will spend more on technology this year, according to HT’s 2016 Lodging Technology Study. Their biggest priorities for technology spending, in order, are: payment security, guest room tech, bandwidth, and mobile engagement
  • Mobile solutions in particular will dominate the list of capital investments this year — six of the top new rollouts have a mobile component, ranging from mobile keys, to mobile payments, to location-based technology (see fig. 2 below). Also high on to-do lists are improving data accessibility and security.
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  • ntegrating mobile data
  • Enabling guestroom tech
  • Energy conservation
    • apate114
       
      Go Green! I read on an article that Starwood has made strong progress towards reducing their carbon emissions. They have invested in the HCMI (Hotel Carbon Measurement Initiative).
  • Beefing up security.
  • Security is garnering investment particularly as payment becomes increasingly mobile and new non-bank payment vehicles emerge. Providing for more secure payments and data is the top objective driving technology investments for the hotels in HT’s study.
  • Future-proofing networks
  • Fiber, or passive optical LAN, is quickly becoming the standard for new builds and retrofits, either all the way to the room or as part of fiber/copper hybrid networks. According to Corning (www.corning.com) and VT Group (www.vt-group.com), rather than running new cabling every four to five years, hotels can tap fiber’s high capacity to install once and gain huge increases in capacity and reach, since unlike copper, bandwidth is unlimited and does not degrade over distance. A single fiber optic cable can replace separate wiring for WiFi and cellular backhaul, building controls and triple-play networks, freeing up space and increasing performance while enabling parallel redundancy.
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    I found this article very interesting as it covers some of the next technological changes the hotel industry would see. Hotel companies and property owners are spending lots of money to ensure they are able to satisfy modern day traveler's needs. As technology advances and more and more studies show travelers prefer to use their own mobile devices, companies have to constantly improve their mobile platform. Sooner or later hotels will have mobile keys that work via a phone on the customers phone or tabloid. Features like mobile keys, check-in, and communications via a mobile app will all require significant amount of investments by major hotel chains. All of these new types of feature also require more advanced security to protect hotel stayers while using the hotels' mobile apps. Over the long run the investment will pay off for large hotel companies as they will gain tons of data and data is very powerful and useful. I am interested to see how this affects small-scale motels as the investment in mobile platforms may not be feasible for an independent motel.
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    This article discusses six of the new upcoming trends in the hospitality industry in regards to technology. The first is mobile ubiquity - meaning the amount of usability of guests using mobile devices to check in, make a reservation, or purchase. The second is integrating mobile data and the integration of such valuable data. Third would be the Enabling of guest room technology, such as on-demand content and room features. Fourth would be Future-proofing networks and ensuring safety from hackers or malwares. Fifth would be beefing up security. sixth would be energy conservation to save money on wastes and energy consumption.
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    Future proofing or building a more robust network infrastructure is the backbone and the most important part of any network model. It seems that newer buildings will have an advantage as they will have fiber optic installed as they are constructed which would be cheaper than replacing an entire existing copper network. This trend, will enable companies that have newer hotels to offer more services and meet the technological demand that their customers now expect.
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Hoteliers increase investment in enhancing guest experience - 5 views

    • jessica carvalho
       
      This article is great as it talks about what specifically to this company is important when it comes to their certain aspects of what they want in their i.t. investment. It speaks about all the different benefits that come along with what is going good and what is going bad in this situation and all the different ways they are trying to improve and benefit from it.
  • The solutions associated with the challenges of enhancing the guest experience and presenting a business case to senior management will be discussed by hospitality experts including Daniel Hajjar and Radi Karnib at the 3rd Annual Hotel Technology Middle East exhibition and conference in September. Current exhibitors include: Sony, Jumbo, Mitel, VingCard and Aegis Tech.
  • fifty-six percent of hospitality organisations planned to raise mobile investments to better equip their workforces, improve operational efficiencies and ultimately enhance the customer experience.
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  • It is (the IT) a department that evolves on a daily basis and you owe it to your organisation to consider any "new" development ... IT experts must always make a clear differentiation between an investment and an expense.
  • One of the critical challenges for hotel technology managers is convincing upper management to approve investing in the latest technology.
  • You will see an increase in Information Technology (IT) spending within the hospitality industry, with guest experience cited as the top driver for investment
  • 91 percent of hospitality decision makers realise the increasing importance of mobile and wireless technology, while 78 percent recognise the role mobility plays in ensuring a competitive advantage for their business.
  • "It is a challenge to demonstrate that the proposed technology infrastructure will indirectly reflect into a benefit to our business and will keep us up to date with the technology trends and market competition."
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    IT investment are pushed forward now and days more so for guest satisfaction. A recent Motorola Solutions Inc has uncovered a study that fifty six percent of hospitality organization plan to increase their mobile investment and wireless technology with greater data volumes and high speed access. This will increase drastically competitive advantage for the business and customer experience. Some find it a challenge in convincing upper management to approve investing in to the latest technology. As well as demonstrating that a proposed technology investment will be beneficial for their business and will assist in continuous up to date trends and market competition. I highly agree that technology is a must in this industry, especially how fast it is changing. In order to stay within the competitive advantage and provide convenience for our guest it is necessary to invest and update into the latest technology. The initial investment might be extreme especially if you have been out of date from any recent technology however, with time the results will be returned with satisfied guest and fast paced PMS systems.
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    This article speaks on the recent increase in hospitality spending on new and innovative technology advances. One of the leading locations for hospitality, Dubai, is being seen as a front runner in investment. The article also talks about how these technology companies see the potential in the hospitality industry and are focusing their efforts on this business sector. One challenge mentioned is convincing the management of a company to "dish out the money" for the advances. This is a very informative article with an unbiased view point.
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    I liked how this article talked about mobile apps, I think it won't be long until we start seeing that replace the existing room keys. The only problem is if some has a lot of apps and a lot of security passwords to bypass, it would take forever to open your room door, you would much rather have a standard room key. However, this creates lots of partnerships with cell phone companies further increasing hotel revenue. You can even save labor with this at the front of house areas. The possibilities are endless.
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    Information technology spending is on the rise in the hospitality industry in attempts to enhance the guest experience in the highly competitive market. According to Motorola hotels are looking to increasing mobile investments in the hopes that their staff will be better equipped and that with their new hardware will improve operational efficiency. The article states that 91% of hospitality decision-makers see mobile and wireless technology as the wave of the future, as well as the need for mobility to stay competitive. A few large challenges are: keeping up with cost, ever-changing technology, the need for more bandwidth, and data storage.
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    Information Technology is indispensable in the hospitality industry for several reasons. This article discusses how many hotels are increasing their investment in I.T because of its abundant advantages, especially guest satisfaction. It particularly states how mobile and wireless technology will aid in guests pleasure but ensure competitive advantage as well. They looked at a study of Motorola Solutions Market Barometer of 2011 where they fundamentally determine the emerging trends in the industry and opportunities. They then came to understand that businesses are investing more on hospitality information technology to not only assist in customer retention but to have an overall high-quality system that can manage their daily duties such as inventory, budget, and status of room reservations.
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    This article talks about how hotel companies are starting to invest more in information technology to provide a more enhanced guest experience. A survey done by Motorola Solutions found that 56% of hospitality companies are looking to invest in more mobile technology. While companies are looking to invest more in technology, it has been challenging to convince higher management levels to make the investment. Radi Karnib with Rotana Hotel Management said that it's important to demonstrate the benefits of the investment. Daniel Haijar with Layia Hospitality agrees and goes on to say that it's important to differentiate between what's an investment and what's an expense.
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Top 6 Benefits Hotel Property Management Systems Provide To Your Business - 0 views

  • making hotel property management systems (PMS) vital for hoteliers striving to boost their revenues.
  • Hotel property management systems can automate them, creating opportunities for the stuff to better serve their guests and visitors.
  • in some cases decrease or eliminate time spent on time-consuming tasks and operations, allowing hoteliers to focus on the bigger picture.
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  • provides scope for easy and clear communication between all departments, ensures that they all are functioning effectively and efficiently, saving time and offering guests and visitors an improved and more personalised experience.
  • Hoteliers can advertise across many channels from the large online travel agents (OTAs) and global distribution systems (GDSs) to individual retail travel agents.
  • manage all bookings within one system generated through these third-party channels (OTAs, GDSs, social media, metasearch) and avoid making major mistakes that could negatively impact the guest experience.
  • allow hoteliers to implement effective data-driven revenue management strategies, requiring the tracking of key performance indicators
  • helping them make better business-mix decisions and generate more revenue.
  • PMS solution helps hotel staff perform tasks and processes, such as check-in/out, guest requests, housekeeping status, room maintenance, bookings, billing option with ease.
  • property management systems provide great possibilities of flexible remote access from anywhere and at any time.
  • Hotel businesses should realise these benefits and focus on digital solutions designed to meet their operational needs and boost their profit.
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    The article basically discusses six different ways how PMS's help shape and make the lives of hotel owners much simpler because they take a way most of the behind the scenes thinking action that is needed to run a fully operational hotel. Which ultimately gives the hotel owner more time to consider ways to satisfy their guests to persuade them to keep coming due to the exceptional customer service that may be given.
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Checking in as hotels embrace sustainability, energy-efficiency | Goby - 2 views

  • hotel industry generates more than $199 billion in annual revenue
  • $4 billion in annual energy use
  • For a full-service hotel, energy costs typically run between 4% – 6% of revenue, while historic and luxury properties can see energy costs hitting 10% or more.
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  • the EPA’s ENERGY STAR is working on a new, hospitality-specific scoring system in response to the industry’s specific needs and growing demand.
  • help your property maintain long-term value
  • Being green goes directly to a hotel’s bottom line
  • retain staff long-term
  • Surveys show more consumers are choosing sustainable travel options. In fact, this year we expect to see 36% of travelers planning to choose more eco-friendly travel options than they did in 2016, according to Booking.com.
  • Some RFPs for meetings & conferences request that hotels answer: “What’s your sustainability program? How are you minimizing your carbon footprint? What’s your water consumption?”
  • ENERGY STAR is a free benchmarking tool to help U.S. businesses gauge their energy efficiency.
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    This article makes me proud to work in the hotel industry. Of course, there's financial motivation for being energy efficient, but hey, we can pretend we also do it because it's the right thing to do. As long as owners and operators see opportunities to continue to reduce energy costs, they won't stop. I have to believe that hotels will continue to look for ways to become even more efficient to the point of eliminating their carbon footprint. The hotel business is one of the few industries that have a strong incentive to dramatically reduce energy costs. The fact that the EPA's ENERGY STAR program is working on a new, hospitality-specific scoring system in response to the industry's specific needs and growing demand is pretty cool. I can see such a system becoming measurements for bonus payouts like market share is with Smith Travel Research and further accelerating the work around sustainability in hotels. A great point is also made regarding the retention of employees. The article argues that employees will feel that management cares about their health and well-being. But I would also say that employees want to work for hotels that do what's good and right for our world. You want to work for the good guys. Individual travelers, companies and meeting planners are more and more looking to stay or do business with hotels that are eco-friendly. Thirty six percent more travelers are expected to choose more eco-friendly travel options than they did in 2016. That statistic should definitely get the attention of owners currently in the process of planning a new hotel. If you want a competitive advantage from the day you open your doors, fill up that building with green initiates and let the green slide right down to the bottom line.
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Hotel PMS Cloud vs. On-Premise | protel - 0 views

  • Modern PMS solutions act as your hotel’s command center for distribution, availability, pricing, reservations, guest interactions, housekeeping, reporting, billing, communication
  • Cloud-based PMS have new, modern, intuitive interfaces, easy to learn for team members, designed for workflows focusing on putting the guest at the forefront of the business.
  • the product of the needs and requirements of the hospitality industry over multiple years.
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  • Demand for on-the-go services is on the rise,
  • On-Premise PMS is a system in your premises
  • the added cost
  • because cloud-based PMS systems receive frequent updates, deployed and managed centrally at the same time on a bi-weekly basis with minimal downtime and at no extra cost to your monthly fees.
  • All clients receive the same version at the same time. 
  • This allows the hotel to reduce setup or renewal costs (no expensive hardware) especially at a time when expenditure has to be managed carefully.
  • it is seamlessly integrated into the Cloud technology stack.
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    This article mainly describes the differences between local and cloud PMS. This paper mainly puts forward six different directions: improving hotel efficiency, improving staff productivity, automatic software upgrade, security, cost reduction, free service market (SMP) application. Through a brief introduction and comparison, it shows that cloud PMS is the future development trend. Cloud PMS provides flexibility, simplifies workflow, custom options, new ideas for mobile front desk and mobile access, while eliminating management hassles and maintaining your local solutions.
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6 BENEFITS OF PROXIMITY MARKETING AND HOW TO EXECUTE A CAMPAIGN - 0 views

  • Even back in 2014, Dunkin Donuts delivered discount coupons to people near Starbucks. Needless to say, this gave them substantially higher coupon redemption rates. Recently, the initiative from Burger King is a great example of how to use the power of relevance and immediacy by offering customers something highly relevant and timely.
  • otargeting is easy with proximity marketing Proximity marketing increases app engagement Beacons help to improve app retention Proximity marketing helps you gain a competitive edge Proximity marketing gives you immediate conver
  • Remember that proximity marketing isn’t just limited to mobile devices. Wearables can also receive beacon notifications. So, if you are seeking new ways to gain a competitive edge, it’s time you suggested proximity marketing.
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  • Regardless of the technology you use, your push notifications are the most important part of your campaign.
  • Proximity marketing is one of the fastest ways to gain a competitive edge when it comes to mobile marketing.
  • Because personalization is the key success factor for any digital marketing campaign. Moreover, personalization is the foundation for providing an awesome mobile experience for app users.
  • Proximity marketing simply refers to communicating with customers at the right place, at the right time, with a personalised mobile message. It bridges the gap between offline and online marketing. Beacons, geofencing and push notifications play a vital role.
  • Recently, the initiative from Burger King is a great example of how to use the power of relevance and immediacy by offering customers something highly relevant and timely. Their proximity promotion was designed to retain customers that may be tempted to a competitor and promote a new feature in their app.
  • When it comes to planning a proximity campaign, there are a number of things to take into consideration. Firstly, there’s identifying the target audience. Secondly, the content strategy requires attention. Thirdly, you need to think about the metrics you’ll track to measure the success of the campaigns.
  • 6 BENEFITS OF PROXIMITY MARKETING Geotargeting is easy with proximity marketing Proximity marketing increases app engagement Beacons help to improve app retention Proximity marketing helps you gain a competitive edge Proximity marketing gives you immediate conversions Proximity marketing = a personalized experience
    • andreagordon99
       
      Proximity marketing and its importance
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    Proximity Marketing yields tremendous benefits to both the consumer and companies. There are six benefits that companies take advantage of inclusive of geotargeting being able to measure the roi on advertising as opposed to traditional advertising methods.
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    This article provides an in-depth explanation of the benefits of proximity marketing in marketing. The author points out the technology is one of the fastest ways that a business can use to gain a competitive edge in mobile marketing. The author then provides various benefits of proximity marketing, including geotargeting, increased app engagement, and the provision of personalized customer experience.
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    This article outlines the six benefits of proximity marketing and the factors you need to consider when planning a proximity marketing campaign. Proximity marketing enables easy geolocation, increases app engagement, and helps increase app retention. Proximity marketing can bring a personalized experience to customers, can help companies gain a competitive advantage, and quickly bring conversions. There are many factors to consider when planning an approaching marketing campaign. First need to identify the target customers, and then develop a targeted marketing strategy. Finally, don't forget to consider the metrics you track to measure the success of your campaigns.
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    Proximity Marketing is promoting to your target audience at the right place and at the most appropriate time, typically including personal touches as well. It does improve on geo-targeting and increased customer engagement. For instance, geo-targeting zooms in on an area's circumference and then sends push notification to the person's device for items of interest. Customers are more engaged and will become more loyal to the brand with personalized touches. Additionally, timely and relevant notifications are important to remain competitive in an overpopulated market. So, comprehensive proximity marketing solution is ideal for all businesses.
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    This article not only describes the 6 benefits of proximity marketing but also how to execute it. It explains what is proximity marketing, its benefits in detail, and how it's the future and is here to stay.
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    Proximity marketing is more beneficial than I originally thought. Geotargeting is the biggest advantage when using this marketing method and I think that a company can definitely take over a certain area by using this method.
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Six steps to plan successful Virtual and Hybrid Events: a new White Paper by AIM Group ... - 0 views

  • AIM Group International, a company specialised in congresses, events and communication with 60 years’ experience, today publishes a new White Paper entitled: Virtual and Hybrid Events: a guide to success, signed by the senior expert Annalisa Ponchia, Director of Innovation and Customer Experience AIM Group International
  • The global pandemic has forced the event industry to embrace and explore the realm of virtual meetings like never before. AIM Group has already organised more than 90 digital events (congresses, CME courses and corporate meetings) in the early months of 2020 and a further 180 virtual events will happen by the end of the year.
  • That is why AIM Group decided to leverage the experience gained from our international client experiences to prepare guidelines on how to plan and organise virtual events that satisfy the mix of different stakeholders - attendees, speakers and sponsors, leveraging the new opportunities offered by the virtual formats and channels. 
  • ...9 more annotations...
  • The organization of a virtual and hybrid event requires a DCO, not a typo (!), this is a Digital Conference Organizer, a team with specific knowledge and competences and the ability to offer strategic guidance on planning events with full or partial digital components” outlines Annalisa Ponchia.
  • Content First. Linking the content with the right communication format and style should come first, adapting the tone of voice, session formats and tools.
  • The Digital Event Team: strategic mind-set and tech skills. From the Digital Event Strategist to the Content & Resource Manager or the Digital Tools expert, there are several specialist skillsets and profiles that are needed for this kind of event.
  • Digital platform and the best user experience: how to choose the most suitable solution? Whether it is a fully virtual event, a hybrid or multi-hub  digital event, you must assess your needs first and then choose
  • Digital Sponsorship opportunities and Virtual Exhibitions. It is important to consider and find new ways
  • The importance of Communication
  • Sustainable actions and CSR initiatives for virtual events.
  • Organising a digital event can open a wide range of new opportunities because you are not limited by the usual physical barriers, you can very easily expand the audience and with the correct event duration and timetable you can even prolong the event lifespan” adds Annalisa Ponchia. “There is one extra tip that I would suggest and that is leveraging data and feedback to make sure that the event is fully measurable. If you set clear KPIs at the outset and leverage all the channels from analytics to social media and the event app then you will be in a great position to measure the event impact”. 
  • Planning a virtual or hybrid event is much more complex than you would imagine. Mastering virtual is the first step, but it is also crucial to leverage online event strategies to create memorable and engaging hybrid experiences. Our teams are consulting clients to embrace the innovation and are fully committed to explore the new possibilities and find new, creative solutions
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    This article discusses 6 steps for planning successful and virtual events. It references a White Paper on this topic
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