Group items matching

in title, tags, annotations or url

The overcharge nightmare of an establishment and their quick response to guests has led Sacred Rose Festival to scramble in response to outraged customers. The festival has shared the error came with the systems configuration and are PCI compliant with no exposure to breaches or fraud, but one would venture a guess there is more to this story.

This article explains the many positive effects of GDS systems on the hotel industry and further explains how the system is able to continually refresh and monitor itself to help avoid over booking and problems with availability and room rates.

This article is about an application developed by Big Night Entertainment Group called Tabbedout. This application is a secure mobile application that allows customer to view their account and pay it through their smart phone as the application is integrated with the Micros POS system. The application will be used in four of the company's venues. The application is a secure payment method as well as a marketing tool. The payment information of the customer is saved in the phone and not on a host server. This application gives customers a whole new customer service experience. Customers can close off their tab by simply paying from their smart phone, without having to wait for their server to come back with the bill, only to come back again after the customer has given away their credit card. Also, the server doesn't need to worry as their system has the customer credit card information to close the tab off in the event a customer walked out without paying.

This application is incredible. As technology advances, it makes our lives easier and simpler. Customers who pay through this application should feel more secure because identity theft is less likely to occur. As you said, the application gives customers new experience, and the advantages can result in enhancing customer satisfaction.

This article introduces a new system by Squirrel Professionals, which is basically a POS system that can be used and accessed through an I Pad or tablet. The system was released on February 27th and is available through various APP Stores. The company explains that the user interface is very user friendly and therefore no training is necessary for implementation. Squirrel has been a leader in POS systems and was one of the first companies to introduce multi-touch screen POS systems. The company hopes to have another big hit in their new tablet program.

This is a great app for restaurant as it should improve communication and speed. The only challenge is how quickly servers will manage this. This will be great with a workforce that is younger and is not shy with technology. One again apple is on the cutting edge with partnering with this app for mobile access.

Cellebrite, one of the global company known for its technology breakthroughs in the cellular industry, has announced the launch of its Diagnostics Solution. According to the article, this system can be installed to the POS in retail stores, and faults can be easily and quickly removed without sending the POS into the lab. With this new software will reduce the operating costs and eliminate the inconvenience for customers. In addition, the article lists others benefits of Diagnostics tool, including reducing the need for expensive phone serving, speeding up the service process and better customer support.

This article is really interesting because it incorporates two concepts that we have touched on in class, cloud systems and Points of Sale (POS) systems. Cloudtise, is a type of cloud advertising service that is part of the new online marketing trend that allows businesses use real time data for advertising to consumers. Its versatile form allows both users and consumers to instantly update and gather information. By partnering up with Revel System's cloud based Apple iPad POS system, it will help businesses obtain data about client trends. The coalition enables Cloudtise to mold their data based on the geographical area and use data to create ads in real time for specific areas. Using the POS system, Cloudtise will be able to give businesses information so that they can target ads to demographics in local and specific areas that are the most likely to buy the products. Businesses will be able to track inventory levels, customer characteristics, and details from local competitors that will boost their knowledge of what products sell best and to whom. The overall advantage will be providing information what advertising campaigns work and which do not. I think this is a great way for businesses to gain a competitive advantage in their market because consumers are moving toward an instant gratification plane, where they expect products and services immediately. Using cloud and POS systems as an advertising tool will enable users to specifically target consumers and adapt to them instantly.

How Social Media is affecting E commerce. E Commerce is a growing business anyway we look at it. But like any business, how do you continue to grow it as times change. How do you market the business in a new way based on trends? This quick read article points out 5 great ways that social media is marketing e commerce and outlets on social media that are driving it.

Restaurants need to keep up with the latest technology otherwise they will not grow accordingly. Digital ordering and coordinated contactless delivery helped to keep both workers and consumers safe and allowed tech savvy food service operators to stay afloat. Even though the younger consumers are the most accepting and enthusiastic about restaurant automation. The older generation will follow sooner or later.

This article is about an integration between two businesses: Masetro PMS and SilverWare POS. Maestro PMS partnered with SilverWare which is the point of sale provider, in order to help hotels to perform processes in the more convenient and efficient ways with high quality of 360 guest services. Through the integration, hotels now have capability to perform not only processes that have done normally but also new things beyond normal one. Server now reports on guest status such as same-day checkout, as well as meal plan with integrated client synchronization. This integrated system gives hotels advantages, such as accounting accuracy and simplification of charge detail information, by sharing data from food and beverage outlets and retail stores either for one hotel or for multi-property group. This integration will finally enable hotels to increase revenue, helping them to track and analysis revenue from their guests' charge at every outlet.

Like this article mentioned, the technology flies faster than our imagination. By using tablet or smart phone, customer can pick whatever they want and clerk can use Square APP to swipe credit card in WIFI environment. POS is the most important system for every hospitality industry worker. How to catch up the latest technology and increase the value of service are the key to be successful. Although NFC and QR codes are used in some stores and device, I personally think the internet application for paying can be developed as fast as smart phone popularization.

Self-checkouts at the retail establishments may cut labor cost; however, according to some retailers the theft percentage went up. Customers are leaving supermarkets without scanning the items. It is very 'easy to steal' at the check-out. People are scanning only cheapest staff, leaving more expensive items in the cart. Putting less valuable items on the scale, for instance weighting bananas in stead of the steak. People are very creative in their ways of 'stealing' or avoiding payments. There is a necessity in video cameras, video analytics, and different mobile devices to prevent the theft.

MenuPad is a mobile POS system designed to operate with existing POS systems, making the system easy to incorporate into a restaurant's operations. Customers can place orders and pay bills with this appilication on iPad. Carmel Café & Wine Bar in Sarasota, Florida, now has this app for the restaurant. The server's traditional role of order-taker is replaced with technology when a mobile POS menu is implemented. However, the still server plays a crucial role in introducing guests to the iPad itself and the software it is running.

I enjoyed this article because it discusses the various benefits with internet marking. The focal points that it explains is the convenience, reach, cost, personalization, relationships, and social. Evidently, internet marking is an especially convenient tool because of the fact that it markets for a company/business 24/7. Since it's through the internet, this technology can reach people from all over the world creating a very beneficial aspect. It can also save a business a lot of money since it is far less expensive marketing through the internet than in other ways. It also gives the business flexibility to personalize information, leaving them the opportunity to create their vision. While doing all of that, a company can gain customer satisfaction while creating relationships with clients. Finally, the article describes how social media can acutely aid in a business marketing plan, while escalating sales.

There is going to be a dramatic change in regards to POS systems. According to the article, "the emergence of mobile and card-linked offers has positioned POS systems as the new gateway for daily deals and digital coupons". Since consumers can shop for great deals using their smartphones and devices, it is imperative for POS systems to evolve. Consumers remain loyal to businesses that provide a great shopping experience. With nearly 180 million Americans carrying credit/debit cards, an efficient POS system will undoubtedly contribute to the overall success of a business. Many retailers and daily deal providers, such as Groupon, are "turning their attention to point of sale as a solution for their own survival". Groupon thrives on a mobile POS. Not only can merchants track and redeem deals more easily, but consumers have the ability to effectively purchase these deals directly from a smart device.

Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, announced that The Hotel Modern New Orleans has selected the Agilysys Guest 360(TM) property management system (PMS) and the Agilysys InfoGenesis(TM) POS solution to streamline operations and deliver personalized guest service. The 135-room property, which is owned and managed by August Group NYC, opened Dec. 16. The Agilysys InfoGenesis POS system is an award-winning point-of-sale software solution that combines powerful reporting and configuration capabilities in the back office with an easy-to-use touch-screen terminal application. Designed for multi-unit operations common in hospitality environments, the system can manage any combination of dining, bar service and retail operations. Features include real-time reporting capabilities, packages and prix fixe menus, signature capture, multi-language capability and advanced sorting, filtering and grouping options.

The very first cash register was designed by James Ritty from Ohio in 1897. He designed the cash register so that his employees would not still from him. Today, this cash register is called a Point of Sale System (POS). It is more powerful than ever before. Nearly each and every business uses a POS system. A modern POS system is very powerful and efficient. They can store, track and retrieve all types of data. All the information can be accessible from anywhere and anytime, thanks to cloud computing.

There are three reasons why point of sale retail systems are easy to use, first of all,this software was designed with merchants like you in mind, not computer programmers or web designers. Once you have the hang of it, you may find that the program is almost intuitively simple. All you have to do is follow the instructions. seondly,.These programs were created to make running a retail operation as smooth and seamless as possible. Rather than making your day more difficult, With an Internet-based system, you can even manage your store remotely, from any computer with an online connection. Finally, your software provider to offer hands-on guidance and support. If you have any further questions down the line, call or email them for instant support.

Interesting article. I agree with you its easy to use.