Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by yuzhu li

Contents contributed and discussions participated by yuzhu li

7More

Er Neha Godbole: Human Resources Information System (HRIS) - 0 views

  • The Human Resource Information System (HRIS) is a software or online solution for the data entry, data tracking, and data information needs of the Human Resources, pa
  • yroll,
  • the better The Human Resource Information Systems (HRIS) provide overall:
  • ...3 more annotations...
  • Management of all employee information.
  • that most effectively serves companies tracks:
  • An effective HRIS provides information on just about anything the company needs to track and analyze about employees, former employees, and applicants.
  •  
    An effective HRIS could benefit a company a lot. First of all, all the numbers, payrolls, employee information is easy to track and very clarified. It could bring a better administration function like enrollment, status change and some company's document. Especially some of the HRIS could let employees enable themselves to update their information and free HR people for more strategic works. And the most important thing is employees could use data for their knowledge development, job growth and development. From my personal experience when I was doing internship in hotel, for the day they hired me they already got me a lot of information, and later offer me an website, saying that I can see some rules documents in the intranet. That was impressive, I saw some of training information on it and downloaded it. Those materials are very useful that I still keep it in my drive. I believe a lot of people may have the same situation with me.
4More

Station Casinos Bolsters Service Levels for Meetings and Events with Deployment of Pass... - 0 views

  • Its live event dashboards give planners access to real-time event information
  • email alerts can be set to automatically notify planners and resort staff when critical event milestones are reached,
  • y lets planners link their preferred registration system to an event's customizable booking website, which makes for a seamless registration and hotel reservation process.
  •  
    To gain a competitive advantage in Vegas, Station Casinos set up a new platform calls GourpMAX for profession and occasional meeting planners. The added ease of use helps planners maximize bookings by accelerating their booking pace, increasing reservations within contracted group blocks and mitigating attrition risk. 28GroupMAX even helps planners with the very granular details of event planning by giving them an easy way to capture individual guest information, such as meal preferences, arrival and departure times, RSVP details and more.
5More

Use Email Campaigns To Generate More Email Campaigns-And Conversions - 0 views

  • Trigger-based email is sent according to a consumer’s particular behavior or preferences.
  • ensure that a brand remains engaged with and relevant to consumers by giving them important updates
  • : The rules of email marketing best practices must foremost be understood and used. The customer must be the one to subscribe to get email messages, and the co
  • ...1 more annotation...
  • relevance is the key
  •  
    Email marketing, is quite old school but efficient way to provide more information to customers.  This kind of email marketing is about "Trigger-based" email, it would send to customers when customers had some specific demand and click at the link, then it would email some more rewarding information back to the customers' email address. From my opinion, this is really good and time saving, not so high-end but quite effective. But the problem is whether the information is complete or correct for customers. I would like to have the email that something I am interested in because it is easy to organize and check about it. Especially when you are not so interested at it first but then you want to figure what it is like but need to google it. 
8More

IHG Takes Meetings Online with Passkey's GroupMAX Technology | hospitalityupgrade.com - 0 views

  • developed by U.S.-based Passkey, allows hotels, event planners and attendees to fully automate their group reservations process, offering more convenience, greater economic value and a more streamlined meetings process for all parties.
  • GroupMAX is designed for use by any standard Web browser or smartphone.
  • Online hotel booking:
  • ...4 more annotations...
  • Live event tracking:
  • Automated room lists:
  • Increased pickup:
  • Professional email marketing:
  •  
    IHG is a key user of PASSKEY, a cloud based platform as one of the travel industry's de-facto standard hotel booking technologies for meetings and events. And the GroupMAX hosted entirely on line and provided a seamless way for MICE to book their hotel rooms more efficient and convenient process. The 23 IHG properties in Asian-pacific deploying GourpMAX will be equipped with a suite of tools that insure peace-of-mind and higher levels of service for clients, like online booking, live event tracking, automated room lists, etc.  In my opinion, the Group customers playing an important role day by day, as a trend, hotels cann't have the great advantage by only provide a meeting space but more software combined. 
7More

Investment in Hotel Technology Pays Off with Increased Group Revenue - Charmed by Hospi... - 5 views

  • Service requests like housekeeping and in-room dining are instantly sent through the system,
  • More efficient billing
  • ensure technology functions properly.
  • ...3 more annotations...
  • Virtual business centers
  • On-staff IT team
  • Virtual concierge service on guest room TVs
  •  
    Due to the market segment of the Groups, hospitality industry has focused on the IT investment on Groups. And there are some technologies for leisure and business travelers like virtual concierge service on guest room TVs, more efficient billing, virtual business centers, and on-staff IT team.  All these implements can benefit hotels and customers with a convenient, reliable, and profitable outcome. Besides that, it is super cool. 
9More

Travel agent software allows you to keep your costs policy flexible. | STEELROOFERS.INFO - 0 views

  • The companys e-tourism solution is a package of software applications made to enable and support all areas of your travel and leisure organisations management promotion as well as fulfilment, having a central product, business and customer database at its central.
  • Maestro Enterprise Property Management hotel software
  • PCI-certified hospitality system
  • ...5 more annotations...
  • Self-sufficient operators are checking out managed systems to reduce staff, trim hardware investment, streamline PCI-compliant cardholder security, and be sure 24/7 entry to property data.
  • profit performance
  • Enhance guest service, improve efficiency, and maximize offline and online revenue with Maestro PMS, the industry’s most robust and flexible holiday resort software and boutique hotel software solution
  • the web collection
  • third-party dependency
  •  
    For that e-tourism technology, the greatest benefit for them is it can cut down the third party dependency, which can reduce a lot of cost (third-party fee, advertising cost, etc) and attract more kinds of customers.  It can offer direct booking, and the data could be collected real time. Especially it would connect to PMS, and when at night do the night audit, the process is simple but it can save a lot of time and maximize offline revenue. An it can easily for owners to see what the profit margin and other marketing analysis. 
8More

New Point of Sales Technology for Your Business | Family Money Values - 0 views

  • Chip based credit cards.
  • is closely intertwined with NFC and smartphones.
  • New payment services players.
  • ...4 more annotations...
  • field offering lower entry costs to small merchants
  • With the ability to pair small mobile card readers with smartphones, businesses can ensure that their employees can take payment anywhere, anytime, which has tremendous potential for never missing a sale.
  • Enhanced security.
  • the natural evolution of a technology key to day-to-day business transactions, they are also a response to fraud and identity theft
  •  
    For family run business, according to Ms. Bekiroglu, to know its business' better way is to keep up all like payment kiosks, self-check out stations, touchscreen interfaces, etc. and the most important 3 parts are the "chip based credit cards", "new payment services players" and the "enhanced security". Chip based cards is more secure and the data is single used in the transaction, and it can crack down on fraud and identity theft. New payment services players mostly means the apps. From my opinion, the important thing for the whole business world is the security part. One of my friend used the credit card for gas, however, in days, the card had been used over 4 thousands. Finding out the reason is because the leaking information at the gas station. Only the security part has been enhanced, POS systems would be more effective.
5More

Hotel PMS Software from RoomKey PMS - RoomKey PMS - 0 views

  • RoomKey PMS offers a seamless, two-way interface to the GDS and IDS, a fully integrated online reservation booking engine, and user-friendly property management software to streamline your operations from check-in to check-out.
  • RoomKey’s Signature Service
  • up to date, its accessible anywhere/anytime, along with the data and reporting
  • ...1 more annotation...
  • understands the challenges you face everyday. With 24/7/365 live client support a
  •  
    ROOMKEY PMS becomes a smart property management system with over 30 years experience and it got cloud computing based for over 10 years. Like other cloud based PMS, it has accounting security, anytime, anywhere reports, GDS seamless connect, etc. Now is a good trend for using cloud based PMS, more convenient and more cost efficiency. 
6More

Green IT projects struggle for green light | Green IT - InfoWorld - 0 views

  • Virtualization, server consolidation, new cooling approaches, and hosted services are among the projects that yield the highest immediate and long-term savings, according to respondents.
  • implementing Energy Star-qualifying equipment stands out as the most popular of the low-hanging green fruit
  • However, projects that are easiest to get green-lit and rolled out include migrating to more energy-efficient hardware.
  • ...2 more annotations...
  • it delivers an obvious ROI
  • Take some time to tinker with settings and deploy power-management, and you can expect even greater potential ROI.
  •  
    According to the results of "2012 Energy Efficiency IT report", based on 760 IT professionals' view, on cutting energy costs, buy greener gear than to get high-ROI green initiatives. Implementing Energy-star-qualifying equipment got more potential ROI. Server consolidation and virtualization also ranked high among already deployed green-tech projects. And the 8 popular green-technology projects are: server/storage virtualization, consolidating servers, implementing hardware with more efficient processors, implementing energy star-qualifying equipment, deploying more energy-efficient networking equipment, employing energy-efficient ups, employing new cooling approaches,  increased use of hosted services.
15More

eCommerce Strategy for 2012: Top Five Trends You Should be Acting on! |GrooveCommerce.com - 0 views

  • Dynamic Site Experience
  • eCommerce websites have the ability to collect and store behavioral data on user sessions.
  • put any emphasis on the customers in the middle of that sales funnel
  • ...11 more annotations...
  • Social Integration
  • social media pendulum swing
  • Mobile Shopping Tablet Shopping
  • convert your fans into loyal customers and impact your bottom line.
  • to integrate social media into your ecommerce website in order to offer a social shopping experience
  • Customers are more likely to convert on a tablet than any other device (3% for PC shoppers vs. 4 or 5% for tablet shoppers according to Forrester).
  •  Product Experience
  • An important ecommerce strategy is to optimize product imagery by either leaning on manufacturers to provide better, more consistent product images or to hire professionals to photograph all products.
  • visualize the product
  • Site Search
  • mind-blowing statistics around site search that prove it’s importance to ecommerce conversion.
  •  
    Social integration and tablet shopping is quite new. I understand what the author's point that a lot of shops just left a twitter sign or face book sign on the page, but that is not enough. If the shop brought a fabulous dynamic site experience to me, I definitely would share with my friends. And these shops need to focus on the potential customers by reading them. For tablet shopping, I personally love it because it is easy and convenient to shop, and I can get a lot of information from it quickly. Most important is it is portable, I can check it anywhere, any time.
6More

Hotel Network Security: A Study of Computer Networks in U.S. Hotels - Cornell School of... - 3 views

  • Since many business travelers connect remotely to continue working while on the road, the potential for theft of corporate information exists.
  • not prevent malicious users from intercepting guests’ transmission
  • virtual local area networks (VLANs)
  • ...2 more annotations...
  • The VLAN inhibits attackers from using their computer to imitate the hotel’s main server, which is the mechanism most would use to intercept other people’s data
  • hotel could potentially be considered at fault for not taking the necessary precautions to protect their guests from hackers.
  •  
    From what I research from the article, VLAN as a local area network itself actually is quite secure cause the fake IP address means a private one.  And it is already encrypted. But the hackers had imitate the hotel's main server. As for the technology developing, it seems like the more secure the system make, the smarter the hacker would be. 
12More

Mandarin Oriental, Miami Security Scores 98.8% in Independent Security Audit :: Hotel N... - 0 views

  • Mandarin Oriental, Miami expands from one SAMS™ module to five
  • InvoTech’s system makes our property significantly safer and our security operation more effective and efficient,” said Ballester
  • can adapt to their specific security and budgetary needs to automate a variety of security department functions that include
  • ...6 more annotations...
  • Mandarin Oriental, Miami expands from one SAMS™ module to five
  • Control keys, radios, and equipment Manage patrols and assure all check points are properly scanned Process visitors, print badges, and daily log review Control and automatically log all security officer dispatches Document and properly record all incidents on property Process lost and found items and accurately track and return found items Control employee lockers and locks
  • The property recently scored 98.8 points out of 100 on an independent ‘Safe and Sound’ security audit. “SAMS™ made this possible
  • Tighter security comes from our knowledge of exactly which keys are checked out every hour of every day
  • system has the ability to scan each contractor’s driver’s license to capture the ID information and photo and create a record of when the person entered and left the hotel’s property
    • yuzhu li
       
      what if some emergency accidents happened in the contract company, it is no longer the original person come to the hotel. The SAMS still  can recognize him/her??
  • “InvoTech’s system makes our property significantly safer and our security operation more effective and efficient,” said Ballester
    • yuzhu li
       
      It is an impressive article that a security system could be literally so sound and impregnable. It can monitor and assure all the check points, especially it can scan the contractor IDs while access to the property. As we know the hospitality industry is a meeting ground, labor-orinted and customers diversified, easy to be liable for negligence. There is a news I read in the newspaper years ago, the front desk person accidentally assigned the room key to a guest that has been given to another guest in advance. And that leads to the second guest lost his $5000 in his suitcase. The court decision was the hotel was liable and compensated for the loss of the second guests. The hotel is not only has loss in money but also in the reputation. If the hotel could have the InvoTech's system, it would check all the keys, this situation would never happened. And for the system can automatic scan contractor IDs, all I can say is amazing, it not a easy thing from my eyes.Especially for some luxury hotels, there will have some VIPs, or VVIPs, their security is the top one task for the hotel. 
  •  
    It is an impressive article that a security system could be literally so sound and impregnable. It can monitor and assure all the checkpoints; especially it can scan the contractor IDs while access to the property. As we know the hospitality industry is a meeting ground, labor-orinted and customers diversified, easy to be liable for negligence.  There is news I read in the newspaper years ago, the front desk person accidentally assigned the room key to a guest that has been given to another guest in advance. And that leads to the second guest lost his $5000 in his suitcase. The court decision was the hotel was liable and compensated for the loss of the second guests. The hotel is not only has loss in money but also in the reputation. If the hotel could have the InvoTech's system, it would check all the keys, this situation would never happened. And for the system can automatic scan contractor IDs, all I can say is amazing, it not a easy thing from my eyes. Especially for some luxury hotels, there will have some VIPs, or VVIPs, their security is the top one task for the hotel
1 - 12 of 12
Showing 20 items per page