How Restaurants Are Using Technology to Deliver Better Customer Service - 0 views
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The next frontier for social media and smartphones may well be the restaurant table.
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This may be the biggest technology leap coming in the next year, as nearly 100 percent of restaurant owners say they plan to have a Facebook presence by next year.
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This is a fairly low-cost add-on to make, and it has the potential to grow sales, which always gets a restaurauteur's attention.
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Hand them a restaurant iPad they can self-checkout on where their card doesn't leave their sight, and they're happy.
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it even suggests additional items to order, and the company reports it cuts 7 minutes off the average diner's stay.
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Watch for fast-food restaurants to change menus more often, because digital menu boards make it so much easier than manually changing prices and items.
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Digital signage also allows quick-serve restaurants to provide entertainment and interactivity while you wait in line
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restaurants that can get it right, integrating technology that makes customers happy and turns tables faster will be a no-brainer.
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Gaming industry sources report McDonald's is projecting gesture-enabled games onto restaurant floors for kids to play while they wait for Happy Meals