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tgore002

Check-in with a smile: Marriott, Alibaba trial facial recognition at China hotels | Reu... - 0 views

  • HONG KONG/SHANGHAI (Reuters) - Chinese guests at Marriott International, the world’s largest hotel chain, may soon be able to check in with a quick scan of their facial features. The chain will work in a joint venture with Chinese e-commerce giant Alibaba Group to test facial recognition check-ins at two China hotels this month, the firms said on Wednesday, with ambitions for a global rollout later. China is spearheading the use of facial recognition for everything from helping control major live events to ordering fast-food, but also bolstering a growing domestic surveillance system that has raised fears among human rights activists of privacy being invaded.
yuqiongliang

Will digital restaurant menus get you to spend more? | Article [AMP] | Reuters - 0 views

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    Technology can also retain more information than any human, including whether food is gluten-free or has a lot of sodium. Other benefits of these systems for restaurant operators include deleting menu items and wines that are no longer available as well as instantly changing anything from prices to featured items.
Kassandra Baumgardner

Do hotels need to green up, make their guests happy and healthy? | Reuters - 0 views

  • A hotel stay might have once been thought of as an opportunity to overindulge on rich buffet food, multiple luxuriant baths and mini-bar nightcaps, but is the modern business traveller more likely to demand gluten-free breakfasts, in-room yoga mats and a green-energy policy?
  • The initiative will, its proponents hope, help to achieve consistency in the way hotels report their emissions.
  • Farrant said that though he is not yet seeing a sufficient degree of customer maturity or interest in making purchase decisions based around environmental considerations, the initiative "is starting to drive public sector procurement and corporate purchase decisions."
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    Trends in the hospitality industry are changing. Hotels were once considered the place to indulge and splurge a little, but now we are beginning to see hotels change their approach to attracting customers. Properties around the world have begun to make changes that are reducing their carbon footprint, but those changes cannot always be seen by the guest. This means that many guests do not even realize that its happening. Many changes will begin to happen as customers express their concerns more publicly. Surveys are showing that a growing number of guests want to see green initiatives within hotels, and wouldn't mind paying a little more to stay at green hotels. There is work being done to measure a customer's carbon footprint and this knowledge will give hotels some consistency in the way they report their emissions. Although still in its early stages, green initiatives provide great marketing opportunities for hotels, and they are starting to see that they can attract more people through these initiatives. Green Initiatives are will continue to becomes increasingly more popular for guests. As guests continue to become aware of the effects of their carbon footprint they are going to look for ways to help reduce it. One area will be in the hospitality industry. This is a great opportunity for hotels to increase profits, by marketing to this type of traveler.
Caroline Hardenbergh

Pilot Travel Centers, Largest U.S. Travel Center Operator, Deploys New, Faster POS Solu... - 0 views

  • Pilot Travel Centers LLC, the nation`s largest operator of travel centers, selected an advanced point-of-sale (POS) solution from NCR Corporation (NYSE: NCR) to speed checkout for customers while reducing operational costs. Pilot has deployed the NCR RealPOS 70XRT, the industry`s most powerful integrated touchscreen POS workstation, in all 306 travel centers located in 39 states. The solution includes NCR RealPOS scanners and NCR RealPOS printers. As part of the total solution, NCR provided staging, installation and project management services to ensure an efficient rollout with minimal disruption to store operations. NCR also provides technology support services to Pilot under an existing maintenance agreement.
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    When Pilot Travel Centers chose to deploy the NCR RealPOS workstations in 306 travel centers nationwide, it was a definite sign that POS has become a standard tool for the travel industry. Pilot operations are the largest sellers of over the road diesel fuel. Also initiated was the utilization of this and NCR's RSM (Retail Systems Manager) which monitors and manages retail operations remotely with a help-desk interface which ensure ongoing operations in the event of the onsite workstation is operation. Pilot commented that this technology ensures their commitment to customer service, and includes such features as self-service kiosks which allow OTR and RV customers to obtain receipts without standing in lines.
adel168

At Alibaba's futuristic hotel, robots deliver towels and mix cocktails - 0 views

  • drastically cuts the hotel’s cost of human labor and eliminates the need for guests to interact with other people.
  • Guests check in at podiums that scan their faces, as well as passports or other ID
  • Elevators scan guests’ faces again to verify which floor they can access and hotel room doors are opened with another face scan.
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  • To check out, guests press a button on the app after which the room locks and they are automatically charged through Alibaba’s online wallet.
  • develop AI and other high-tech expertise which will propel Alibaba’s e-commerce offerings forward, as well as develop new areas of business at a time when e-commerce revenue growth rates are slowing,
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    The Alibaba hotel in China has incorporated several e-business components that decrease the hotel's cost of human labor drastically. The traditional front desk check-in process is replaced by podiums that scan guests face as well as documents. To check-out, a button is pressed on an app which locks the room and automatically charges the guest through an online wallet. Apart from hotels, Alibaba has also launched projects for grocery stores and book stores.
da7327

Thomson ReutersVoice: How Technology Is Disrupting Accounting -- And Why The Industry M... - 1 views

  • It’s hard to believe the impact that technology has had on all of us, including the accounting profession.
  • Over the years, accounting firms got on board with websites, which allowed them to market differently and far more effectively. Personal client portals were introduced by Thomson Reuters in 2001, effectively eliminating geographic constraints for firms. With portals, they could serve clients 24x7, regardless of location, and communicate and collaborate far better than they could previously. The Web, mobile and social media have had an enormous impact on how firms can operate today. Social marketing has proven to be very effective in many firms. Audits have changed radically. Now they can be done online, with content also accessed online. We can research anywhere, anytime as well.
  • The next 20 years will see even more dramatic change for the profession. Artificial Intelligence (AI), cognitive computing/machine learning, natural language processing and blockchain are the hot topics today – of course, converging with big data.
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  • True business analytics will come into play – given the amount of data we’ll be able to collect and the machine assistance we’ll have – to put real meaning around the data and guidance for our business clients.
  • The concept of the continuous, real-time audit will come into play, and we’ll be assisted in our judgments – although the human element won’t entirely disappear. Fraud detection will be easier and far faster. Blockchain will move the auditor’s role away from having to check transaction data, and it will be used to test audit assertions as well.
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    This article describes how technology will affect accounting system, and the reason to adapt new technology. The world has been dramatically changed over 20years. Paper was dominant back in 1990' but now most jobs are done by computer and Internet, and furthermore, the monthly fee for the Internet has been going down a lot. Everyone in the world enjoys the advantages of the Internet, and job efficiency increases. Especially, this article said technology will impact accounting profession a lot in the future. When we consider the current technology development in accounting area, the Web, mobile and social media have had a huge impact on company's operation. This article introduces that artificial intelligence(AI), cognitive computing/machine learning, natural language processing and blockchain will be adapted highly in next 20 years. For example, tax systems will guide us through the calculations and highlighting review section, and provide advice. A Huge amount of data will be collected and generate real meaning about the data and guide the business. Furthermore, continuous and real-time audit will be available. Fraud detection also will be faster and easier. As can be seen here, the profession will evolve very rapidly in next 20 years, which means it will be completely different from what we see today. This disruption challenges us to catch up with the fast pace of change but the potential of new technology provides opportunity, so adjustment for new pace is needed.
Maria Zuniga

Hyatt Hotels discovers card data breach at 41 properties - 0 views

  • it had discovered unauthorized access to payment card information at certain Hyatt-managed locations worldwide
  • Hyatt said the incident affected payment card information, such as, cardholder name, card number, expiration date and internal verification code, from cards manually entered or swiped at the front desk of certain Hyatt-managed locations
  • cyber security team discovered signs of the unauthorized access in July and launched an internal investigation, completed on Thursday, that resolved the issue and took steps to prevent this from happening in the future.
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    This article is very interesting because it shows that the accounting in hospitality industry is never safe. It is crucial to have POS system that are secure as well as having managers that are on top of their duties. The article stated that a total of 41 properties were affected by this and that it hasn't been the first time. This is a call to action for Hyatt as well as other hotels to be more aware of their money.
anonymous

The Evolution of Event Technology - MHT Partners - 1 views

  • Live events and technology have a unique relationship
  • The event technology industry is full of organizations striving to find the best possible use of technology, leading to more efficient event registration platforms, live event apps, ticketing software, and much more.
  • According to a study by Mordor Intelligence, in 2017 the event management software industry was valued at $6.89 billion USD globally and is projected to grow to $12.51 billion USD by 2023.
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  • Technology solutions have evolved rapidly with the mobile and digital revolutions, and now many vendors are offering their solutions as a service.
  • the most successful providers moving forward will be able to collect large amounts of data and present it to event organizers in a format that is easy to understand
  • Data will also be extremely useful in building and maintaining attendee databases, allowing event organizers to attain greater success year over year.
  • The advances in event technology have been so profound that now event organizers have trouble keeping track of the latest available services.
  • most cited issues currently seen with event technology include staying up to date with the latest tech, getting attendees to engage with the new technology, and the IT skills of event staff.
  • However, the industry is still highly fragmented, and it is rare to find a technology provider that can cover the entire spectrum of demands, including venue planning, ticketing, data collection, sponsor engagement, data improvement and payment services. Often event producers are forced to reach out to multiple technology providers to find all the solutions they need.
  • Mordor Intelligence, Capital IQ and Reuters indicate Cvent, Patron Technology, Aventri and Eventbrite are some of the more prolific buyers.
dnune013

EXCLUSIVE Amazon considers more proactive approach to determining what belongs on its c... - 1 views

As we discussed cloud computer throughout this module, many of us have mentioned that their places of work within the hospitality industry utilize cloud computing for data storage and in their dail...

cloud computing amazon

amdelgad

All Bets Are Off on Casinos and Cybersecurity | UpGuard - 0 views

  • better malware tools and access to deep funding make today's cyber criminals more than a bad movie, especially when lucrative payloads are for the taking.
  • In May 2015, attackers were able to steal cardholder names, credit card numbers, and CVV codes belonging to hotel guests and customers. In 2016 they suffered similar incidents due to malware being installed on POS systems, allowing attackers to steal customers' credit card information.
  • It may come as no surprise that casinos and gaming firms are ideal cyber attack targets, but how competent are these enterprises when it comes to rudimentary security?
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  • Online gambling upstart Ignition Casino offers Blackjack, Slots, Poker on its website; fortunately, the company has also taken the requisite security measures for bolstering its website security and email security.
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    This article focused on cybersecurity in hotel casinos. They mention how casinos seem to be a target for a lot of cyber attackers because they tend to not invest as they should on protecting themselves. Casinos hold a TON of financial data; customer info., bank info., and credit card info. I enjoyed the article because they even went as far as giving a few casinos a "security score" in how well/bad they are in staying secure.
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