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The typical hardware PMS contains a vast amount of personal guests' information. Hotels usually consume a lot of expense to protect this information from hackers. One of the many benefits of cloud computing is helping to protect this sensitive information. Cloud computing also offers more modern attributes like accessibility from any location and any device and less downtime. Even though the roles of PMS are growing, each hotel should analyze their current atmosphere and see if this a sufficient move forward for their specific business. Ultimately, a cloud PMS should offer freedom and fluidity for guest check-in.

This articel discusses the reasons why Cloud PMS is gaining popularity and related considarions that hotels should take into about this tecnology. It also shares some effects of guest experience and the importance of system integration with other systems.

Here, NCR reviews the how Mobile POS impacts customers, manager/owrners, and the staff beyond the general buzz and excitement of being able to pay for your dining via mobile device. Starting with the benefits to the customer, it is noted that there is added security for the customer because it is no longer required for the server to take the customer's card away from the table to take payment. The customer never loses sight of their card. As a result the guest is not overcharged for their tip, something that can happen often and they can be assured of the amount they are paying. Another added benefit for the guest is faster more attentive service, with expectations immediately set and met. If something is no longer available in the kitchen, it does not show up on the screen. Preventing the customer from setting an expectation for something that is not available. From a manger's perspective, Mobile POS shortens the order-to-service cycle. This shortens the wait time for potential guests and enables the establishment to serve more people more quickly. Also, having the ordering available table side, it will lead to fewer comps. So they are able to generate more money by serving more guests, and keep money because orders are taken and verified tableside. Having Mobile POS available also adds to the reputation of the establshment. It makes them seem more forward thinking and innovative. Finally, the article sites the benefits for the servers. It first helps server-to-customer relations by verifying every detail of the order right in front of the guest. The server is able to get the order right and be more attentive to the guest by having to do less walking. The server is able to have a higher level of productivity. And because they are more productive and able to provide better service, this results in increase tips and stronger attachment to both the customer and the restaurant.

ICT is an acronym that stands for Information Communications Tecnology. We can consider ICT to be all the uses of digital technology that already exist to help individuals, businesses and organisations to use information. It covers any product that will store, retrieve, manipulate, transmit or receive information electronically in a digital form.

With the blossoming of the telecommunications industry advancements in computer capabilities, and the development of sophisticated software to support delivery of services, technology has become a major factor in the operation of hospitality businesses. The convergence of technological applications places knowledge and information at the core of the competitive profile of tomorrow's hospitality enterprise.

Safety and security is very important in the hospitality industry. When you have tourist coming to your place every single day then you know you need to have your premises secure. In this article they talk about how hotels have separated and made two different categories, which are security and safety. This article also shows how it is very important that hotel train their staff for an emergency if it was to occur. Training your employees in safety and security would help prevent any emergency that can happen in the hospitality industry. This will just help tourist come to your hotel more because guest will feel safe at your hotel. The system that hotels implement about security and safety is very important and will help keep bringing in your guest.