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From the Semantic Web to social machines: A research challenge for AI on the World Wide Web Jim Hendler, Tim Berners-Lee Abstract The advent of social computing on the Web has led to a new generation of Web applications that are powerful and world-changing. However, we argue that we are just at the beginning of this age of "social machines" and that their continued evolution and growth requires the cooperation of Web and AI researchers. In this paper, we show how the growing Semantic Web provides necessary support for these technologies, outline the challenges we see in bringing the technology to the next level, and propose some starting places for the research.

Wmatrix is a software tool for corpus analysis and comparison. It provides a web interface to the USAS and CLAWS corpus annotation tools, and standard corpus linguistic methodologies such as frequency lists and concordances. It also extends the keywords method to key grammatical categories and key semantic domains. Wmatrix allows the user to run these tools via a web browser such as Opera, Firefox or Internet Explorer, and so will run on any computer (Mac, Windows, Linux, Unix) with a web browser and a network connection. Wmatrix was initially developed by Paul Rayson in the REVERE project, extended and applied to corpus linguistics during PhD work and is still being updated regularly. Earlier versions were available for Unix via terminal-based command line access (tmatrix) and Unix via Xwindows (Xmatrix), but these only offer retrieval of text pre-annotated with USAS and CLAWS.

We propose the concept of Contested Collective Intelligence (CCI) as a distinctive subset of the broader Collective Intelligence design space. CCI is relevant to the many organizational contexts in which it is important to work with contested knowledge, for instance, due to different intellectual traditions, competing organizational objectives, information overload or ambiguous environmental signals. The CCI challenge is to design sociotechnical infrastructures to augment such organizational capability. Since documents are often the starting points for contested discourse, and discourse markers provide a powerful cue to the presence of claims, contrasting ideas and argumentation, discourse and rhetoric provide an annotation focus in our approach to CCI. Research in sensemaking, computer-supported discourse and rhetorical text analysis motivate a conceptual framework for the combined human and machine annotation of texts with this specific focus. This conception is explored through two tools: a social-semantic web application for human annotation and knowledge mapping (Cohere), plus the discourse analysis component in a textual analysis software tool (Xerox Incremental Parser: XIP). As a step towards an integrated platform, we report a case study in which a document corpus underwent independent human and machine analysis, providing quantitative and qualitative insight into their respective contributions. A promising finding is that significant contributions were signalled by authors via explicit rhetorical moves, which both human analysts and XIP could readily identify. Since working with contested knowledge is at the heart of CCI, the evidence that automatic detection of contrasting ideas in texts is possible through rhetorical discourse analysis is progress towards the effective use of automatic discourse analysis in the CCI framework.

Attempts to imagine the future of education often emphasize new technologies-ubiquitous computing devices, flexible classroom designs, and innovative visual displays. But the most dramatic factor shaping the future of higher education is something that we can't actually touch or see: big data and analytics. Basing decisions on data and evidence seems stunningly obvious, and indeed, research indicates that data-driven decision-making improves organizational output and productivity.1 For many leaders in higher education, however, experience and "gut instinct" have a stronger pull.