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Vicki Davis

Can the law keep up with technology? - CNN.com - 2 views

  • Love posted allegedly derogatory and false comments about the designer -- among them that she had a "history of dealing cocaine" -- on her now-discontinued Twitter feed.
  • it's typically difficult to predict or anticipate technology innovations.
  • Is the Web a unique, separate space or is it really an extension of real space?
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  • "We really haven't thought about this much because there haven't been many generations of users with copious digital assets to even trigger the need to think about what happens if they pass away," Matwyshyn said.
  • the school provided alternative reasons for denying Snyder a degree
  • Cohen sued Google to learn the name of the anonymous blogger on the grounds that the post was defamatory and libelous. A New York Supreme Court judge ordered Google to reveal the anonymous blogger's name, and Google complied.
  • In 2006, Stacy Snyder was a 25-year-old single mother hoping to begin a career as an educator. She had finished her coursework and was a student teacher. Yet Millersville University, located in Pennsylvania, wouldn't give her a degree.
  • The case provided insight into the debate between the competing values of privacy and free speech, said Jeffrey Toobin, CNN's senior legal analyst.
  • "It can't take the place of good manners, social norms and etiquette -- the kind of thing that has always governed negotiations about face-to-face behavior.
  • "We should never expect that the judges are going to save us from our own worst impulses."
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    An excellent article to make the case for digital citizenship education, I love the quote at the end that the law "can't take the place of good manners, social norms, and etiquette." Do we think that students just develop good manners on their own? Perhaps manners, norms, and etiquette would much better evolve with multiple generations and ages working together as we discuss and grapple with such issues. This is another excellent article about the changing state of the law and the Internet and includes the precedent that anonymous doesn't really mean anonymous any more - particularly if the anonymous person breaks the law.
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    Excellent article about the changing legal issues of the Internet.
Ashley B.

Are You Minding your (Online) Manners? - 0 views

  • Are You Minding your (Online) Manners?
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    This website shows ways that will make sure you are following your "online manners".
wildcat wildcat

digiteen2008 - Digital Etiquette - 3 views

  • Good etiquette is shown by having a proper education, manners and a sense of tact.
  • Etiquette mainly appears when someone has guests, meets with other people, or during meals.
  • Etiquette: Key terms Etiquette: rules governing socially acceptable behavior. Propriety: correct or appropriate behavior. Manners: a polite or well bred social behavior or habits Proper: marked by suitability or rightness or appropriateness. Education: the activities of educating or instructing; activities that impart knowledge or skill. Respect: an attitude of admiration or esteem. Civilized: having a high state of culture and development both social and technological. Social: living together or enjoying life in communities or organized groups. Tact: the ability to speak without offending others. Polite: showing regard for others in manners, speech, behavior. Impression: mental picture: a clear and telling mental image. Cleanliness: the habit of keeping free of superficial imperfections, diligence in keeping clean. Sophisticated: having or appealing to those having worldly knowledge and refinement. Society: an extended social group having a distinctive cultural and economic organization.
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  • Digital Etiquette 1. Here is some tips that you should follow when talking online, texting, or emailing: 2. Say Hello before you start talking. It’s polite and it can make somebody happy knowing that somebody is nice enough to say hello. 3. Try to avoid replying “Sure”. A person will go crazy trying to figure out “Sure” what? Also, depending on who you are talking to online, the person may know little of your language and might not understand what you are saying, so be patient. 4. Avoid trailing off. If you stop responding to somebody all of the sudden they might think you’re ignoring them. If you have to go and do something say “BRB” or “one sec”. It will calm any worries, which the person has, who you are communicating to. 5. Don’t post people’s photos without their permission. Somebody might have a religion where they're not allowed to have they're pictures online. 6. Accept differences. Everybody has different beliefs. Don’t make fun of somebody’s religion or country because people can really get offended about what you say. 7. Talk about things that are appropriate. Chat rooms are for anyone who wants to talk to new people. One inappropriate comment can ruin it for everyone. You should always be aware to whom you are talking to and if they ask you to do anything which you feel uncomfortable about then tell an adult immediately so then the problem won't get out of hands. 8. Say bye before you leave the person whether its in person or online. You could seriously hurt somebody’s feelings if you just stop talking to them. 9. Be careful the way you type something. What you write can sound very different than what you mean. Read your writing before you press send. It could save you from an embarrassing situation. 10. Avoid writing in all capital letters. It looks like you're shouting. Wouldn't you think I was shouting if you saw this, DON'T WRITE IN ALL CAPITAL LETTERS.
  • Access Communication Literacy Student Environment Security and Safety Etiquette Rights and Responsibilities Student Life Outside Commerce Law Health and Wellness Class Actions American School of Madrid Spain Anand Vidya Vihar India Aspengrove School Canada Badshah Faisal Islami Institute Bangladesh La Grange USA Pahartali Girls High School Bangladesh Rani Bilashmoni Govt. Boys High School Bangladesh Troy Middle School USA Qatar Academy Qatar Wedderburn College Australia Westwood Schools USA Information Social & Ethical Issues Rubrics Teachers Template sj32 · My Wikis · · My Account · Help · Sign Out · Digital Etiquette page Details and TagsPrint PDF Backlinks Source Delete Rename Redirect Permissions Lock discussion (39) history notify me Details last edit Friday, 12:46 pm by kcaise - 124 revisions Tags none Type a tag name. Press comma or enter to add another. Cancel Table of ContentsDigital Etiquette 1. Overview/Description of the various aspects of the topic. Elementary Aged Students Middle/ High School Aged Students Email Etiquette: BE A SPORT, AND KEEP IT SHORT: NON MIND READERS FRIENDLY, PLEASE!: graTipos and.grammar! can caus cauz ishueezz? (typos and grammar... can cause issues!) BUISNESS FOR BUSYNESS!!! BE PLASTIC-ON-THE-SCREEN-CLEAR!!! A
  • Digital Etiquette or netiquette is a basic set of rules you should follow to make the internet a better place for other people and yourself.
  • When you instant message, chat, or email someone over the internet, that person can't tell if your just joking because they can't see your face. Don't say stuff over the internet that can be taken the wrong way or can hurt someones feelings
  • The internet takes over some peoples lives and people can get brain washed so easily when on the computer. Hacking other computers, using bad language, downloading illegally, and plagiarism are examples of having bad or no etiquette when it comes to the internet.
  • Etiquette is a set of rules dealing with exterior form
  • Middle/ High School Aged Students Teenagers these days are only on the internet to chat with their friends they know, or to look at cool videos or pictures.Myspace and Facebook are easy ways for teenagers to get access to the internet. These two websites have caused a lot of controversies over the internet because some teenagers will put bad pictures on the internet of themselves or other people. Every once in a while fights will occur between people who are trying to make each other look bad. It gives them a bad reputation and it ruins friendships all over the world. I just think that if teenagers would act mature then a lot of these things would not happen.
  • Online plagiarism is where internet users copy or use part of your or someone else's work. It is definitely not acceptable and is becoming a major issue. People need to have the right to place information on the internet knowing that it will not be copied for other people's work. Plagiarism is illegal but people still don't get the message. Plagiarism really could start major problems like people not writing the truth on the internet or making up information just to teach people a lesson. If someone is going to copy other people's work really they are better off handing the work in late or not at all. Using people's ideas is okay if you give them recognition or asked them. Plagiarism is equal to lying, if not worse. People are being generous by putting their knowledge on the internet to help people not to do it for people. Have courtesy and respect- don't copy peoples work use it as a guide and acknowledge them for their work and help. Plagerism- it's illegal so do the right thing.
  • ownloading illegally is one of the things not do in digital etiquette. Using file sharing programs such as KaZaA, Bit Torrent, iMesh, and Lime Wire to share or obtain copyrighted music, movies, games, and other software without the permission of the copyright holder is illegal. Stealing music has lots of effects once done. Some of the effects are listed below. Stealing music is against the law. Stealing music betrays the songwriters and recording artists who create it. Stealing music stifles the careers of new artists and up-and-coming bands. Stealing music threatens the livelihood of the thousands of working people—from recording engineers to Christian music retailers and their staffs —who are employed in this ministry.
  • Downloading Illegally
  • Some ways on avoiding stealing music are: Read user agreements carefully. Check the Web sites of the musicians, record companies, or movie studios to see if they allow distribution of their materials on the Internet. When purchasing music, movies, games, software, or other materials, read the license carefully to learn if you have permission to convert materials to other formats for personal use. Don't share or distribute materials unless you have permission. Of course, there are consequences to this kind of action. For one you can be fined of at least $500 dollars. The online infringement of copyrighted music can be punished by up to 3 years in prison and $250,000 in fines," the website said. "Repeat offenders can be imprisoned up to 6 years. Individuals also may be held civilly liable, regardless of whether the activity is for profit, for actual damages or lost profits, or for statutory damages up to $150,000 per infringed copyright. " To avoid these kinds of consequences you must avoid downloading illegally. I suggest that you follow the ways on avoiding these sort of consequences.
  • Some people have had both positively and negatively affected by internet etiquette. An example of negative etiquette on the internet is like if a person copies somebody's work without their permission and then the person who got copied goes and deletes that person's work
  • Don't type in all caps it looks like you're shouting which can offend some people which are on the other end of the computer because when you are talking to a person in face its easier to get your point across than talking online. Also if you try to do humor on the computer someone might not know that it is humor, and might take it as personal and you can get in trouble in all sorts of ways. Another thing is don't send rude messages or offensive e-mails to one another. It bad manners and it can get way out of hand in no time. Although you might be a pro at cyberspace be nice to the new comers. For a new comer on computers it is like learning a different language for them. Computers take a lot of practice and it is also called for mistakes. So be nice to everyone you meet and also try to help them if you can.
  • Another example is if you do something very funny and one of your friends got you on video tape and he goes and posts it on YouTube
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    What etiquettet is
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    "Digital Etiquette or netiquette is a basic set of rules you should follow to make the internet a better place for other people and yourself"
Miller S.

Behaveyourself.com: Online Manners Matter | Edutopia - 1 views

  • So what, exactly, is good netiquette? "A lot of it has to do with tone -- how you ask for things," says Shawn Morris, administrative coordinator of Wichita eSchool, a virtual public school in Wichita, Kansas, that reviews netiquette dos and don'ts with students. No "SHOUTING" and avoiding IM-speak in formal messages are among the most common guidelines. (See "Don't Even Think About It: The Basics of Netiquette," below, and "Beyond Emily: Post-ing Etiquette.") Good online communication is especially important in virtual schools, where most interaction happens digitally. But with the Internet an ever-larger part of most students' lives, brick-and-mortar schools from Longmont, Colorado, to Modesto, California, are starting to teach netiquette, too.
  • call it Online Manners and Ethics 101.
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    edutopia article about netiquette
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    So what, exactly, is good netiquette? "A lot of it has to do with tone -- how you ask for things," says Shawn Morris, administrative coordinator of Wichita eSchool, a virtual public school in Wichita, Kansas, that reviews netiquette dos and don'ts with students. No "SHOUTING" and avoiding IM-speak in formal messages are among the most common guidelines. (See "Don't Even Think About It: The Basics of Netiquette," below, and "Beyond Emily: Post-ing Etiquette.") Good online communication is especially important in virtual schools, where most interaction happens digitally. But with the Internet an ever-larger part of most students' lives, brick-and-mortar schools from Longmont, Colorado, to Modesto, California, are starting to teach netiquette, too.
Becca B

Why is Netiquette Important? | Why - 0 views

  • DO NOT CAPITALIZE TOO MUCH or it may seem like you are shouting and this is rude.
  • Be careful with any personal, confidential or legal matters sent through email messages. Remember, emails can be forwarded to anyone.
  • The very basic rule in Netiquette is thinking before posting.
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  • Bear in mind that everything has consequences anything you do will affect you. Not observing proper Netiquette may mean losing your internet account. google_protectAndRun("ads_core.google_render_ad", google_handleError, google_render_ad); Share 
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    "Why is Netiquette Important? The internet is now a medium of communication for most people nowadays. Everything from business transactions, buying and selling, socializing or simply blogging your thoughts are conducted over the internet. Net etiquette is a fusion of the internet and good manners in cyberspace. Though nothing is really concrete in cyberspace it is important to bear in mind that the internet involves millions of people. It is like a world in a gadget, but the people you are dealing with on the other end are real and not mere avatars. Our generation now lives in the internet; there are formalities and guidelines to follow to render professionalism, courtesy, and order making the internet more useful and effective as possible. The very basic rule in Netiquette is thinking before posting. Be careful with any personal, confidential or legal matters sent through email messages. Remember, emails can be forwarded to anyone. Unsolicited messages are spam and detested by everyone. Chain letters can be one example; it would be best to delete it and not forward it. Be careful when spreading warnings about Internet viruses sometimes it may just be a hoax. Many get fooled by this and immediately copy paste and send it to everyone in their mail list. You may end up getting a lot of junk mail or spam in the process. DO NOT CAPITALIZE TOO MUCH or it may seem like you are shouting and this is rude. Lessen the use of acronyms, BRB for “be right back” and etc. Not everyone is familiar with this internet lingo. Acronyms may be ideal in the chat room but unprofessional in email. Make use of the FAQ, Frequently Asked Questions, it is a form of orientation for news groups and social networks. Bear in mind that everything has consequences anything you do will affect you. Not observing proper Netiquette may mean losing your internet account. Share "
Julie Lindsay

Parent Advice - How Rude! Manners for the Digital Age - 1 views

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    Common Sense Media - 7 Rules for Online Etiquette
emory b

Proper online etiquette / manners for forums, email, internet parties, chat, evites - 3 views

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    use this for examples of netiquette.
emory b

Google Image Result for http://cte.uwaterloo.ca/media/images/generic/Netiquette%2520and... - 0 views

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    This is the "Children's National Guide of Courtesy". You may not think before you say something or do something online, but always use good manners online. (use these tips)
Kaitlin S

jasonrobertbrown.com - weblog - archives - 3 views

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    I have known for a while that there are websites where you can essentially download sheet music for free, and I am certainly aware that a lot of the sheet music being downloaded in that manner was written by me.
Nolan C

Netiquette - 1 views

shared by Nolan C on 19 Mar 12 - Cached
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    When talking to people on the internet that you don't know that well, it is important that you sound educated. Making sure you use spell check, and capitalize ketters where they should be capitalized, is important.
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    Netiquette, a cyber word created by David Chiles, is synonymous with internet etiquette and digital manners. It is the social code of the internet. There are core rules and various other netiquettes. It comes from the combination network and etiquette.
Callie S

10 Ways To Stay Safe Online... - 0 views

  • 10 Ways To Stay Safe Online 1. Be a responsible cyber citizen. If you use the Internet, you're a citizen of a global community-a cyber citizen. Just like being a citizen of your local community, being a cyber citizen has responsibilities. Use the Internet to share knowledge that makes people's lives better. Keep safe, use good manners and respect the laws. 2. Use anti-virus software. A computer virus is a program that can invade your computer and damage or destroy information. Anti-virus software is designed to protect you and your computer against known viruses. But with new viruses emerging daily, anti-virus programs need to be updated regularly. Check with the web site of your anti-virus software company to see some sample descriptions of viruses and to get regular updates for your software. Stop viruses in their tracks! 3. Do not open email from unknown sources. Delete email from unknown sources. Watch out for files attached to e-mails, particularly those with an "exe" extension-even if people you know sent them to you. Some files transport and distribute viruses and other programs that can permanently destroy files and damage computers and Web sites. Do not forward e-mail if you are not completely sure that any attached files are safe. 4. Use hard-to-guess passwords and keep them private. Do not write passwords down on small pieces of paper taped to your computer. You would be surprised how many people are sloppy about keeping their passwords private. Passwords that are easy to-guess are a bad choice. In other words, if your name is "Dan" do not make your password "Dan." Change your passwords regularly and don't give your passwords to anyone! Tell your family that combinations of letters, numbers and symbols are harder to crack than just words. 5. Protect computers with firewalls. Install firewalls for your family-it is not difficult. A firewall helps prevent hackers from breaking into your computer or the computers that belong to your family. Firewalls help prevent thieves from stealing and using private information including your phone number and credit card numbers, which may be stored on a family computer. 6. Do not share access to your computers with strangers. Learn about file sharing risks. Your computer operating system may allow other computers on a network, including the Internet, to access the hard-drive of your computer in order to "share files". This ability to share files can be used to infect your computer with a virus or look at the files on your computer if you do not pay close attention. Check your operating system and other program help files to learn how to disable file sharing. Do not share access to your computer with strangers! 7. Disconnect from the Internet when not in use. The Internet is a two-way road. You get information and also send information. Turning off the Internet makes sure that someone else on the Internet can't enter your computer and cause harm. Disconnecting your computer from the Internet when you are not online lessens the chance that someone will be able to access your computer. 8. Back-up your computer regularly. Help your family back up all household computers onto external media such as CD's or diskettes. 9. Regularly download security protection update "patches". Security flaws are regularly found in operating systems and application software. Companies that make software release quick fixes called "patches" that you should install to correct the latest software flaw. It is a good idea to check for security updates on the publisher's Web site for all the software you own. 10. Help your family to check computer security on a regular basis. Evaluate computer security at least twice a year. To help remember, do it when you change the clocks for daylight-savings time! Check for all of the items listed previously.
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    Safe ways online and how to keep your privacy.
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    website uses ten safety rules to stay safe online. 1. Be a responsible cyber citizen. 2. Use anti-virus software. 3. Do not open email from unknown sources4. Use hard-to-guess passwords and keep them private.5. Protect computers with firewalls.6. Do not share access to your computers with strangers. Learn about file sharing risks.7. Disconnect from the Internet when not in use.8. Back-up your computer regularly.9. Regularly download security protection update "patches". 10. Help your family to check computer security on a regular basis.
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    When online you should follow these tips to stay safe.
Joseph Edore

GetNetWise | Safety By Age 14-17 - 0 views

  • Safety By Age 14 to about 17: This can be one of the most exciting and challenging periods of a child's (and parent's) life. Your teen is beginning to mature physically, emotionally, and intellectually and is anxious to experience increasing independence from parents. To some extent that means loosening up on the reins, but by no means does it mean abandoning your parenting role. Teens are complicated in that they demand both independence and guidance at the same time. Teens are also more likely to engage in risky behavior both online and offline. While the likelihood of a teen being abducted by someone he meets in a chat room is extremely low, there is always the possibility that he will meet someone online who makes him feel good and makes him want to strike up an in-person relationship. It is extremely important that teens understand that people they meet online are not necessarily who they seem to be. Although it's sometimes difficult to indoctrinate teens with safety information, they can often understand the need to be on guard against those who might exploit them. Teens need to understand that to be in control of themselves means being vigilant, on the alert for people who might hurt them. The greatest danger is that a teen will get together offline with someone she meets online. If she does meet someone she wants to get together with, it's important that she not go alone and that she meet that person in a public place. It's important for parents to remember what it was like when they were teenagers. Set reasonable expectations and don't overreact if and when you find out that your teen has done something online that you don't approve of. That doesn't mean that you shouldn't take it seriously and exercise appropriate control and discipline, but pick your battles and try to look at the bigger picture. If your teen confides in you about something scary or inappropriate that he encountered online, your first response shouldn't be to take away his Internet privileges. Try to be supportive and work with your teen to help prevent this from happening in the future. And remember that your teen will soon be an adult and needs to know not just how to behave but how to exercise judgment, reaching her own conclusions on how to explore the Net and life in general in a safe and productive manner.
Jamie Davis

untitled - 0 views

  • Online etiquette is a series of behaviors designed to keep the internet as positive as possible.
Susan Davis

Networking Etiquette - Respect - 1 views

  • As individual begin to develop relationships and brand themselves, it is important to pay attention to details. Listening and being familiar with cultural and business norms are imperative for success. Another aspect of development is respecting the unwritten rules of engagement. The manner of a person's behavior has to be parallel to their level of professionalism and status.
Maggie B

Nine Elements - 3 views

  • one has the opportunity to communicate and collaborate with anyone from anywhere and anytime. Unfortunately, many users have not been taught how to make appropriate decisions when faced with so many different digital communicatio
  • communicate with other people. In the 19th century, forms of communication were limited. In the 21st
  • Digital Citizenship
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  • citizenship can be defined a
  • to create rules and policy, we must teach everyone to become responsible digital ci
  • l uncomf
  • ic standards of conduct or procedure. Technology users often see this area as one o
  • oral goods and services are surfacing such as pornography and gambling. Users need to learn about how to be effective consumers in a new digital economy. 
  • t economy is being done electronically. Legitimate and legal exchanges are occurring, but the buyer or seller need
  • n electronic society. All people should have fair access to technology no matter who they are.  Places or organizations with limited connectivity need to be addressed as well.  To become productive citizens, we need to be committed
  • norms of appropriate, responsible behavior with regard to technology use. 
  • 1.   Digital Access:   full electronic participation in society. Technology users need to be aware of and support electronic access for all to create a foundation for Digital Citizenship.
  • s the
  • Digital
  • 2.   Digital Commerce:   electronic buying and selling of goods. Technology users need to understand that a large share of marke
  • 3.   Digital Communication:   electronic exchange of information.
  • One of the significant changes within the digital revolution is a person’s ability to
  • offer a wide variety of choices (e.g., e-mail, cellular phones, instant messaging).  The expanding digital communication options have changed everything because people are able to keep in constant communication with anyone else.
  • n options.
  • 4.   Digital Literacy:   process of teaching and learning about technology and the use of technology. While schools have made great progress in the area of technology infusion, much remains to be done. A renewed focus must be made on what technologies must be taught as well as how it should be used.
  • 5. Digital Etiquette:   electron
  • 9.   Digital Security (self-protection):   electronic precautions to guarantee safety.
  • We need to have virus protection, backups of data, and surge control of our equipment. As responsible citizens, we must protect our information from outside forces that might cause disruption or harm.
  • Digital Law:   electronic responsibility for actions and deeds
  • Digital Rights & Responsibilities:   those freedoms extended to everyone in a digital world
  • Digital Health & Wellness:   physical and psychological well-being in a digital technology world.
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    Most people make the wrong health decisions. When they make these decisions, they mess up their whole life. Online health is the same. If you mess up there, you mess up your life.
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    "Nine Themes of Digital Citizenship Digital citizenship can be defined as the norms of appropriate, responsible behavior with regard to technology use. 1. Digital Etiquette: electronic standards of conduct or procedure. Technology users often see this area as one of the most pressing problems when dealing with Digital Citizenship. We recognize inappropriate behavior when we see it, but before people use technology they do not learn digital etiquette (i.e., appropriate conduct). Many people feel uncomfortable talking to others about their digital etiquette. Often rules and regulations are created or the technology is simply banned to stop inappropriate use. It is not enough to create rules and policy, we must teach everyone to become responsible digital citizens in this new society. 2. Digital Communication: electronic exchange of information. One of the significant changes within the digital revolution is a person's ability to communicate with other people. In the 19th century, forms of communication were limited. In the 21st century, communication options have exploded to offer a wide variety of choices (e.g., e-mail, cellular phones, instant messaging). The expanding digital communication options have changed everything because people are able to keep in constant communication with anyone else. Now everyone has the opportunity to communicate and collaborate with anyone from anywhere and anytime. Unfortunately, many users have not been taught how to make appropriate decisions when faced with so many different digital communication options. 3. Digital Literacy: process of teaching and learning about technology and the use of technology. While schools have made great progress in the area of technology infusion, much remains to be done. A renewed focus must be made on what technologies must be taught as well as how it should be used. New technologies are finding their way into the work place that are not being used in schools (e.g., videoconfer
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    9 elements to digital citizenship
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    In order for students to be achieve digital citizenship, we must know how to communicate properly.
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    Nine Themes of Digital Citizenship Digital citizenship can be defined as the norms of appropriate, responsible behavior with regard to technology use. 1. Digital Access: full electronic participation in society. Technology users need to be aware of and support electronic access for all to create a foundation for Digital Citizenship.
radhika chatterjee

Media group to create new digital video ecosystem | Technology | Reuters - 0 views

  • A group of media industry companies said it is planning to build a digital world where video devices and content websites play together in perfect harmony, and consumers can safely store their digital content and access it anywhere in the world.
  • The consortium of Hollywood studios, retailers, service providers, and consumer electronics and information technology companies, called the Digital Entertainment Content Ecosystem, or DECE, is working on a "uniform digital media experience"
  • customers a "rights locker" or virtual library where consumers' digital video purchases would be stored for retrieval in a manner similar to accessing an email account, Singer said.
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  • for interoperability of devices and websites
  • "We will be developing a ... specification that services and device makers can license. They can use the logo to associate their device, knowing that when the consumer goes to buy the content, they know it will play," Singer said.
  • "They knew that when they brought (a DVD) home, they could play it on the device of their choice," Coblitz said. "We see this vision of 'buy once, play anywhere.'"
mitch g

Top 10 Ways to Communicate Powerfully! - 0 views

  •           Top 10 Ways to Communicate Powerfully!   Communication is more than the words we speak
  • . Be clear about what you want to express
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  • Tact and good manners matter.
  • . Precision matters
  • 4. Perspective matters
  • . Diversity & Common Ground
  • Alignment & Congruency
  • Silence
  • The nature of conflict.
  • Communication contains context, text and subtext.
  • . Responsibility
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