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Brandon McCloskey

BBC News - Why companies watch your every Facebook, YouTube, Twitter move - 0 views

  • These days one witty Tweet, one clever blog post, one devastating video - forwarded to hundreds of friends at the click of a mouse - can snowball and kill a product or damage a company's share price.
  • It's a dramatic shift in consumer power. But what if companies could harness this power and turn it to their advantage?
  • At the most basic, these tools measure the volume of social media chatter. Researchers at Hewlett Packard showed that they can accurately predict a Hollywood movie's box office takings by counting how often it is mentioned on Twitter before it opens.
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  • One European clothing company, popular with inner city youth in the United States, admits privately that its social media team is baffled by its customers' ever changing slang, and even the online Urban Dictionary provides little help.
  • Social media is quickly becoming a customer relationship management system, as companies have "for the first time access to people's minds in real-time," says Jorn Lyseggen. The tools on offer provide companies with dashboards that show trends, hot topics, the reach of brands, customer mood and how competitors are doing.
  • Social media may be all the buzz, but in reality "only a few firms get it [and use it], it's of peripheral interest for most", says Tom Austin at technology consultancy Gartner. Few realise that using social media has become much more than customer service and reputation management.
  • many social media tools are poorly integrated into the corporate workflow
  • But there are dangers. Financial Times columnist Lucy Kellaway warns that the obsession with social networking can make management lose focus.
  • To survive the world of social media, companies have to throw away their old marketing playbook.
  • "don't push... and don't pretend you are hip"
  • "Once companies have worked out that they should do something with social media, they usually don't know how to do it,"
  • "If you want to influence the people who influence your customers, that's a very powerful game, but it's also very dangerous if you get it wrong."
  • it's not about how many friends or followers somebody has, but whether they make an impact.
  • When Virgin America recently launched new routes from California to Toronto, it used Klout to identify a small group of social media "influencers" and gave them free flights. This generated thousands of tweets, triggered press coverage and delivered more immediate impact than traditional advertising.
  • "Consumers are spending their attention on social media," he says, but firms don't know how to repay them properly. "There's no manual for that yet."
  • Social media are dynamic, and today's Twitter may be tomorrow's forgotten website. "Don't assume that what works today will work tomorrow," says Tom Austin at Gartner. "Your model has to be continually adapted."
anonymous

Media influence on politics and government - by Tatum Wilcox - Helium - 0 views

  • Not only does the mass media have extensive authority in political campaigns, but they can even exercise power over government officials and affairs. The media and the president both need each other; "The media need news to report, and the president may need coverage." Therefore, both the president and the media work hard to utilize one another. Public problems that receive the most media coverage are considered to be the most important ones by the public, giving the media an important role in the public agenda. The media provides the government with a better understanding of the need and desires of the society.
Bri Zabriskie

We Are Visible - SIGN UP SPEAK OUT BE SEEN - helping you connect to the social world - 0 views

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    This site is a diving board for people who are homeless to begin using social media. It advocates the use of social media to give these people a voice in a community that is more apt to ignore them. People don't often listen to people who "look" homeless, but because with social media they can blog/tweet/status update from their hearts and be judged only on the basis of what they say without being preempted by something else, people listen. 
anonymous

Confessions of an Aca/Fan: Archives: Civic Media: A Syllabus - 0 views

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    This is a syllubus of a class on civic media at USC. Talks about how media should be used to influence the public's engagement in government.
Daniel Zappala

YouTube - Fox 4 DFW Roast of Social Media - 1 views

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    Send-up of when social media goes awry. Good reminder to use social media to augment, not replace our lives.
Chase McCloskey

Unplugged: Living Without Media - 1 views

  • How could you survive without the media, the internet and a mobile phone for 24 hours?
  • I didn't expect it, but being deprived of the media for 24 hours resulted in my day-to-day activities becoming so much harder to carry out than usual.
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    Following the idea of a media fast
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    I liked one of the comments made, "I have no dependence on media interaction, but I certainly revel in it. I feel priveliged to have the opportunity to have so much access to so much information. If it was taken away, certainly I would feel deprived. What if took away your kettle and made you boil your cup of tea in a saucepan? You'd be pretty miffed no doubt. It's all about what you're used to and the disruption to that routine."
Gideon Burton

New Media Studies Syllabus - Rutgers - 0 views

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    Christina Dunbar-Hester talks through her new media studies course outline at Rutgers
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    This is a good example of how social filters work. A former student sent me the link to this via Twitter, and the professor for this course has made a very solid outline of issues that compare to our Digital Civ themes. Good bibliography, too.
Brandon McCloskey

Social Media, the Great Equalizer (and in Chicago!) - Technorati Blogging - 0 views

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    A short article about the influence that social media can give you.
Katherine Chipman

Newsroom - The Church of Jesus Christ of Latter-day Saints - 0 views

  • Today we have a modern equivalent of the printing press in the Internet and all that it means. The Internet allows everyone to be a publisher, to have their voice heard,
  • HomeThe Newsroom BlogMultimediaPhotosVideoAudio
  • New Media is facilitating a world-wide conversation on almost every subject including religion, and nearly everyone can participate. This modern equivalent of the printing press is not reserved only for the elite.
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  • may I ask that you join the conversation by participating on the Internet, particularly the New Media, to share the gospel and to explain in simple, clear terms the message of the Restoration
  • we have a major responsibility as Latter-day Saints to define ourselves, instead of letting others define us
  • Every disciple of Christ will be most effective, and do the most good by adopting a demeanor worthy of a follower of the Savior of the world.
  • This is your world, the world of the future, with inventions undreamed of that will come in your lifetime as they have in mine. How will you use these marvelous inventions? More to the point, how will you use them to further the work of the Lord?
  • The printing press and other media have allowed us to take the Lord’s message to almost every corner of the earth.
  • Make sure that the choices you make in the use of new media are choices that expand your mind, increase your opportunities, and feed your soul.
Andrew DeWitt

Mormon Media Studies Symposium - 0 views

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    Coming up next week, this symposium will be a great way to learn how Mormons presenting themselves through the media
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    Mormon media final projects: Check this out! (Thanks to Prof Burton for including this link in his blog)
Bri Zabriskie

Masters of Media » The Customer is Always Right (or at least able to convince... - 0 views

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    This is a fascinating article about how web 2.0 and social media are already HUGELY affecting our economy. Do we even have a choice about where our economy is going or is a leviathan of a different kind taking over?
Jeffrey Chen

Mormon media in the 20th century - 1 views

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    Check this out. The Church really embraces media as a tool for good!
Gideon Burton

We the Media - 7. The Former Audience Joins the Party (by Dan Gillmor) - 0 views

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    Chapter from Dan Gillmor's book, We the Media
Katherine Chipman

Clay Shirky: How social media can make history | Video on TED.com - 0 views

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    An interesting video looking at how media today is changing things. Also, talks about how information travels faster through new media than even expensive official methods of sharing information (such as on the News).
Gideon Burton

The Rise Of Visual Social Media | Fast Company - 0 views

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    Will photos replace text messages as the connecting medium of choice?
Gideon Burton

I'm So Totally, Digitally Close to You - Clive Thompson - NYTimes.com - 0 views

  • Social scientists have a name for this sort of incessant online contact. They call it “ambient awareness.” It is, they say, very much like being physically near someone and picking up on his mood through the little things he does — body language, sighs, stray comments — out of the corner of your eye
  • This is the paradox of ambient awareness. Each little update — each individual bit of social information — is insignificant on its own, even supremely mundane. But taken together, over time, the little snippets coalesce into a surprisingly sophisticated portrait of your friends’ and family members’ lives, like thousands of dots making a pointillist painting
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    A 2008 article in which the new kinds of digital relationships made possible through Facebook and other social media are discussed. Digital friends have "ambient awareness" through news feeds, begging the question about kind of friendship and their authenticity.
Katie Wilkie

A Principal's Reflections: Jumping on the Bandwagon - 0 views

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    principal endorses social media (super great!)
Gideon Burton

NationBuilder - the Community Organizing System - 1 views

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    An excellent integrated tool for advocacy, campaigns, and creating change. This organizes supporters and integrates the live web and social media, events, fundraising, etc.
Kevin Watson

Chris Anderson: How web video powers global innovation | Video on TED.com - 0 views

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    Great Video on Open Media and Crowdsourcing! You really ought to watch this! It's actually really interesting!!
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