Were eGovernment meets the eSociety - 4 views
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Judy O'Connell on 01 Dec 11Some interesting research going on in the EU on how social media can be used to inform policy: Social networking technology provides major new opportunities for policy makers (eGovernment) to engage with the community (eSociety). We will develop a toolset that allows full advantage to be taken of a wide range of existing and well established social networking sites (Facebook, Twitter, Bebo, WordPress etc.) to engage citizens in two-way dialogs as part of governance and policymaking processes. The tools will make it possible to detect, track and mine opinions and discussions on policy oriented topics. The tools will allow discussions to be seeded and stimulated through injection of policy discussion points into relevant communities in a secure and managed way. The tools will allow the origins, bias and evolution of opinions to be tracked to provide auditable records of provenance, guard against misuse, and ensure trust and privacy for all involved. A key feature of our approach is to allow policy makers to move away from the limitations inherent in the current practice of using bespoke and dedicated platforms (e.g. specific opinion soliciting websites hosted by government) and instead make full use of the high levels of participation and rich discussions that already take place in existing social networking communities. In this way, WeGov will develop the tools and techniques for closing the loop between policy makers and the citizens.