Group items tagged

core technology consists of: real-time content aggregation a four-step spam filtering process an accurate sentiment engine robust geo-demographic information sophisticated text analytics and language processing algorithms

In today's hyper-connected world, social media and online customer interactions are changing the way companies do business from the outside in. Leading brands recognize that their customers are both passionate and vocal about their products and services, and they are sharing their experiences in conversations every day. Until recently, however, social monitoring tools allowed you to listen to these conversations, but lacked the sophisticated analytics capabilities needed to derive critical business insights. Attensity enables you to go beyond mere social media monitoring to: LISTEN to social customer conversations from over 75 million online sources, including the full Twitter Firehose, Facebook, blogs, communities, forums and other sources. ANALYZE those conversations for key business insights, going beyond basic sentiment to get detailed reports on customer feedback about new products, campaigns, brands, service and support, and other business drivers. RELATE that intelligence to structured data within your existing customer systems such as CRM, ERP, BI, EFM and other systems. ACT with a Playbook that allows you to take charge of emerging issues and manage the customer experience based on your own organizational structure and business processes.

Founded in 2006, Radian6 was created with the idea that companies need to actively engage in Social Media Monitoring. Intelligence about online conversations is critical: companies need to know what's being said about their brand, industry, and competitors online. So we built a listening platform designed to help companies do just that. But listening is just the beginning. Businesses need to measure, analyze, and report on their social media efforts. They need to discover insights from their information. They need to engage. And they need the best tools to reach these targets. Radian6 provides the ability to do it all, and to incorporate all the areas that social media touches across the enterprise, including customer service, sales and lead generation, public relations, marketing, and more. Learn more about how we can help here.

this focusses on social media analytics

Tool for visualizing networks, very promising,

Last night the ARG:dundee team conducted close argument analysis on a live 45 minute broadcast of an episode of the BBC Radio 4 programme, The Moral Maze, using our Argument AnalysisWall. We aimed to make debates available on the Argument Web for all the different compatible online tools to access.

A new generation of Collective Intelligence (CI) technologies, adopted by public and private sector organizations, offers "the capacity of human collectives to engage in intellectual cooperation in order to create, innovate and invent".

Uh... collective intelligence in organizations sounds a bit creepy, like "We are the Borg".

A pilot program that enables people to submit comments about certain District agencies and view how District residents graded those agencies. The goal is to help residents engage better with government and help government agencies improve the quality of their services.

For over 100 years, the hospital has been the core of our healthcare system, and a pillar of every community-the central hub where people enter and leave this world, and where scientific discoveries become life saving procedures. But in the last couple decades, technological, social and economic forces have chipped away at this model. As these trends continue-making traditional clinical environments punishingly expensive to run, and increasingly less necessary for many healthcare needs - the future of the community hospital is uncertain. This is the premise of our new Foresight Engine game on the Future of the Hospital-a 24-hour collaborative forecasting game playing from 12pm EST (9am PST) January 8 to 12pm EST (9am PST) on January 9, 2013!

"MIT Center for Collective Intelligence"

A collaborative model and open standard for civic issue tracking.

Regulation Room is designed and operated by the Cornell eRulemaking Initiative (CeRI) and hosted by the Legal Information Institute (LII). The site is a pilot project that provides an online environment for people and groups to learn about, discuss, and react to selected rules (regulations) proposed by federal agencies. It expands the types of public input available to agencies in the rulemaking process, while serving as a teaching and research platform.

" Generate sales leads Campaign participants are high-conversion leads (potential customers) whom you can follow up with via emails. Receive customer insights Learn about the segments supporting each idea, including information about age, gender, education, occupation, city and interests Erdem Ovacik, Direktor Tine Wedell, Project Manager Cengiz Bayram, Technical Lead We serve clients internationally We are based in Copenhagen, and serve clients in Europe and abroad. Wedecide already support 6 languages. Wedecide platform is a Facebook application, where you ask specific questions to your audience, ans support your question with a video or slideshow.  Users develop ideas together and win points for being part of successful ideas. All of this is integrated with Facebook and Twitter with a slick UI.  Click here to check out the platform. "Using Wedecide, we engaged hundreds of Europeans to debate energy efficiency policies which resulted in dozens of valuable policy ideas. With this innovative method, we greatly improved the collaboration of our audience on policy proposals of the ALDE Party." Didrik de Schaetzen, Communications Director, ALDE Party Read our blog Call us: +45 26 37 29 96 Mail us: erdem [at] wedecide.com CVR: 33268394 "

Build narrative environments for idea discovery, knowledge mapping, sensemaking and creative conversations.

"This study investigates the ethical aspects of deploying and researching into so-called climate engineering methods, i.e. large-scale technical interventions in the climate system with the objective of offsetting anthropogenic climate change. The moral reasons in favour of and against R&D into and deployment of CE methods are analysed by means of argument maps."

An excellent example of collaborative argument mapping using MindMeister by Ralf Grötker's DebattenProfis team.

YourView aspires to give Australians a stronger democratic voice. It has the unique ambition to present what we really think about major public issues, and giving that collective wisdom a role in the national political discourse. By "what we really think" we mean the considered collective viewpoint - ideally what Australians as a whole would think if they were better informed about major public issues and if they had more time to reflect and deliberate about those issues. YourView's aims are thus consistent with those of the deliberative democracy movement.

Reasonwell helps people to engage in productive, structured policy debate by making it easy to map out arguments, assumptions and evidence.