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A new generation of Collective Intelligence (CI) technologies, adopted by public and private sector organizations, offers "the capacity of human collectives to engage in intellectual cooperation in order to create, innovate and invent".

Uh... collective intelligence in organizations sounds a bit creepy, like "We are the Borg".

"MIT Center for Collective Intelligence"

Democratizing Big Data and Complexity Science by weaving participatory CollectiveIntelligence into FuturICT.

Build narrative environments for idea discovery, knowledge mapping, sensemaking and creative conversations.

Summary visualization of various open, demograpic data sets about the inhabitants of Rennes Métropolis.

In today's hyper-connected world, social media and online customer interactions are changing the way companies do business from the outside in. Leading brands recognize that their customers are both passionate and vocal about their products and services, and they are sharing their experiences in conversations every day. Until recently, however, social monitoring tools allowed you to listen to these conversations, but lacked the sophisticated analytics capabilities needed to derive critical business insights. Attensity enables you to go beyond mere social media monitoring to: LISTEN to social customer conversations from over 75 million online sources, including the full Twitter Firehose, Facebook, blogs, communities, forums and other sources. ANALYZE those conversations for key business insights, going beyond basic sentiment to get detailed reports on customer feedback about new products, campaigns, brands, service and support, and other business drivers. RELATE that intelligence to structured data within your existing customer systems such as CRM, ERP, BI, EFM and other systems. ACT with a Playbook that allows you to take charge of emerging issues and manage the customer experience based on your own organizational structure and business processes.

Founded in 2006, Radian6 was created with the idea that companies need to actively engage in Social Media Monitoring. Intelligence about online conversations is critical: companies need to know what's being said about their brand, industry, and competitors online. So we built a listening platform designed to help companies do just that. But listening is just the beginning. Businesses need to measure, analyze, and report on their social media efforts. They need to discover insights from their information. They need to engage. And they need the best tools to reach these targets. Radian6 provides the ability to do it all, and to incorporate all the areas that social media touches across the enterprise, including customer service, sales and lead generation, public relations, marketing, and more. Learn more about how we can help here.

this focusses on social media analytics

Think together to act together: CivicEvolution helps citizens create community written and supported plans to solve community problems.

Report on the first Corssover Project workshop: "Report on Using Open Data: policy modeling, citizen empowerment, data journalism" (aka PMOD)