Empathy is a Design Mindset - part 1 | Social Emotional Learning and the Common Core - 0 views
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At the most basic level, design thinking is thought of as a 5-step process. The first step is to empathize, which is getting into other people’s shoes… literally! Interviewing people, observing them or immersing yourself in what they do. The second step is to define, which is when designers identify implicit needs that users have, or reframe a problem in a new way. The third step is to ideate, which is when designers brainstorm novel solutions to the problems or opportunities they have identified. The fourth step is to prototype, that is making ideas tangible, often with few resources. The last step is to test, which is inviting users to experience your solution and having them help you make it better.
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one principle is having an empathetic mindset, which means that you are always looking for multiple and diverse points of view before you make decisions about a problem. Another principle is to have a bias towards action, which is having an idea and doing something about it. Another principle is identifying and challenging assumptions, which is being aware that there are norms accepted as “truth” and challenging them.
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Using a process like design thinking helps designers to get into the lives and experiences of others. It helps them be less focused on their own emotions and more focused on what is actually needed.
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