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In the industry right now – as we see in the Social Media for Learning report research data – there is considerable use of social media tools in instruction delivery efforts. But there’s less evidence that people are using the tools to support social learning. Often, people use social media tools as another means of delivering content. For example: Publishing the training department newsletter on a blog uto-scheduling tweets about class assignments from a Twitter account that does not otherwise engage with the learners or ask them to engage with each other Hosting a software application development course, in tutorial format, on a wiki By contrast, using social media to support and extend social learning invites learners to contribute, engage, and participate with one another online. For instance, when: Setting up a wiki for those in a new-hire induction program to work together to edit a FAQs page for use by the next group coming to the program Having managers-in-training use a microblogging tool for a leadership book-club discussion Helping to support and participating in a community of the organization’s customer service reps, to give them a place to share war stories and strategies for dealing with challenges           So just using the online tools to deliver content doesn’t support “social learning;” that happens when you use the tools to invite interaction from and between the learners. It’s about social, not media, and it’s about shared learning, not just pushing content.

encourage a Twitter backchannel discussion, in which quiet, shy, and unable-to-get-a-word-in-edgewise students are able to speak up in class without actually speaking up in class, sharing their comments, insights, and even relevant links through Twitter as the discussion goes on

Educators have found that Twitter backchannel discussions provide for more interaction not just in the classroom, but beyond, as students often enjoy further carrying on the conversation even after class time is over.

This quick exercise allows students to further digest and understand the material at hand, while at the same time creating a great resource for future review.