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Barbara Lindsey

Google Profiles, Online Reputation Management, and Digital Footprints « Movin... - 0 views

www.speedofcreativity.org/...agement-and-digital-footprints

data footprint fryer privacy reputation

shared by Barbara Lindsey on 03 Mar 10 - Cached
  • Barbara Lindsey on 03 Mar 10
     
    Data Privacy Day and Internet Safety for Kids « Technical and Marketing Communication: Content for a Convergent World
Barbara Lindsey

Do You Damage Others' Online Reputations? How to Tell - Distance Education.org - 0 views

www.distance-education.org/...utations--How-to-Tell-347.html

online reputation

shared by Barbara Lindsey on 19 Feb 12 - No Cached
  • Barbara Lindsey on 19 Feb 12
     
    fall 2012 syllabus
Barbara Lindsey

Shirky: A Group Is Its Own Worst Enemy - 1 views

www.shirky.com/...group_enemy.html

social networking

shared by Barbara Lindsey on 14 Apr 08 - Cached
  • April 24, 2003
  • I want to talk about a pattern I've seen over and over again in social software that supports large and long-lived groups.
  • definition of social software
  • ...59 more annotations...
  • It's software that supports group interaction
  • how radical that pattern is. The Internet supports lots of communications patterns, principally point-to-point and two-way, one-to-many outbound, and many-to-many two-way.
  • Prior to the Internet, the last technology that had any real effect on the way people sat down and talked together was the table.
  • We've had social software for 40 years at most, dated from the Plato BBS system, and we've only had 10 years or so of widespread availability, so we're just finding out what works. We're still learning how to make these kinds of things.
  • If it's a cluster of half a dozen LiveJournal users, on the other hand, talking about their lives with one another, that's social. So, again, weblogs are not necessarily social, although they can support social patterns.
  • So email doesn't necessarily support social patterns, group patterns, although it can. Ditto a weblog. If I'm Glenn Reynolds, and I'm publishing something with Comments Off and reaching a million users a month, that's really broadcast.
  • So there's this very complicated moment of a group coming together, where enough individuals, for whatever reason, sort of agree that something worthwhile is happening, and the decision they make at that moment is: This is good and must be protected. And at that moment, even if it's subconscious, you start getting group effects. And the effects that we've seen come up over and over and over again in online communities.
  • You are at a party, and you get bored. You say "This isn't doing it for me anymore. I'd rather be someplace else.
  • The party fails to meet some threshold of interest. And then a really remarkable thing happens: You don't leave.
  • That kind of social stickiness is what Bion is talking about.
  • Twenty minutes later, one person stands up and gets their coat, and what happens? Suddenly everyone is getting their coats on, all at the same time. Which means that everyone had decided that the party was not for them, and no one had done anything about it, until finally this triggering event let the air out of the group, and everyone kind of felt okay about leaving.
  • This effect is so steady it's sometimes called the paradox of groups.
  • what's less obvious is that there are no members without a group.
  • there are some very specific patterns that they're entering into to defeat the ostensible purpose of the group meeting together. And he detailed three patterns.
  • The first is sex talk,
  • second basic pattern
  • The identification and vilification of external enemies.
  • So even if someone isn't really your enemy, identifying them as an enemy can cause a pleasant sense of group cohesion. And groups often gravitate towards members who are the most paranoid and make them leaders, because those are the people who are best at identifying external enemies.
  • third pattern Bion identified: Religious veneration
  • The religious pattern is, essentially, we have nominated something that's beyond critique.
  • So these are human patterns that have shown up on the Internet, not because of the software, but because it's being used by humans. Bion has identified this possibility of groups sandbagging their sophisticated goals with these basic urges. And what he finally came to, in analyzing this tension, is that group structure is necessary. Robert's Rules of Order are necessary. Constitutions are necessary. Norms, rituals, laws, the whole list of ways that we say, out of the universe of possible behaviors, we're going to draw a relatively small circle around the acceptable ones.
  • He said the group structure is necessary to defend the group from itself. Group structure exists to keep a group on target, on track, on message, on charter, whatever. To keep a group focused on its own sophisticated goals and to keep a group from sliding into these basic patterns. Group structure defends the group from the action of its own members.
  • technical and social issues are deeply intertwined. There's no way to completely separate them.
  • Some of the users wanted the system to continue to exist and to provide a forum for discussion. And other of the users, the high school boys, either didn't care or were actively inimical. And the system provided no way for the former group to defend itself from the latter.
  • What matters is, a group designed this and then was unable, in the context they'd set up, partly a technical and partly a social context, to save it from this attack from within. And attack from within is what matters.
  • This pattern has happened over and over and over again. Someone built the system, they assumed certain user behaviors. The users came on and exhibited different behaviors. And the people running the system discovered to their horror that the technological and social issues could not in fact be decoupled.
  • nd the worst crisis is the first crisis, because it's not just "We need to have some rules." It's also "We need to have some rules for making some rules." And this is what we see over and over again in large and long-lived social software systems. Constitutions are a necessary component of large, long-lived, heterogenous groups.
  • As a group commits to its existence as a group, and begins to think that the group is good or important, the chance that they will begin to call for additional structure, in order to defend themselves from themselves, gets very, very high.
  • The downside of going for size and scale above all else is that the dense, interconnected pattern that drives group conversation and collaboration isn't supportable at any large scale. Less is different -- small groups of people can engage in kinds of interaction that large groups can't. And so we blew past that interesting scale of small groups. Larger than a dozen, smaller than a few hundred, where people can actually have these conversational forms that can't be supported when you're talking about tens of thousands or millions of users, at least in a single group.
  • So the first answer to Why Now? is simply "Because it's time." I can't tell you why it took as long for weblogs to happen as it did, except to say it had absolutely nothing to do with technology. We had every bit of technology we needed to do weblogs the day Mosaic launched the first forms-capable browser. Every single piece of it was right there. Instead, we got Geocities. Why did we get Geocities and not weblogs? We didn't know what we were doing.
  • It took a long time to figure out that people talking to one another, instead of simply uploading badly-scanned photos of their cats, would be a useful pattern. We got the weblog pattern in around '96 with Drudge. We got weblog platforms starting in '98. The thing really was taking off in 2000. By last year, everyone realized: Omigod, this thing is going mainstream, and it's going to change everything.
  • Why was there an eight-year gap between a forms-capable browser and the Pepys diaries? I don't know. It just takes a while for people to get used to these ideas. So, first of all, this is a revolution in part because it is a revolution. We've internalized the ideas and people are now working with them. Second, the things that people are now building are web-native.
  • A weblog is web-native. It's the web all the way in. A wiki is a web-native way of hosting collaboration. It's lightweight, it's loosely coupled, it's easy to extend, it's easy to break down. And it's not just the surface, like oh, you can just do things in a form. It assumes http is transport. It assumes markup in the coding. RSS is a web-native way of doing syndication. So we're taking all of these tools and we're extending them in a way that lets us build new things really quickly.
  • Third, in David Weinberger's felicitous phrase, we can now start to have a Small Pieces Loosely Joined pattern.
  • You can say, in the conference call or the chat: "Go over to the wiki and look at this."
  • It's just three little pieces of software laid next to each other and held together with a little bit of social glue. This is an incredibly powerful pattern. It's different from: Let's take the Lotus juggernaut and add a web front-end.
  • And finally, and this is the thing that I think is the real freakout, is ubiquity.
  • In many situations, all people have access to the network. And "all" is a different kind of amount than "most." "All" lets you start taking things for granted.
  • But for some groups of people -- students, people in high-tech offices, knowledge workers -- everyone they work with is online. Everyone they're friends with is online. Everyone in their family is online.
  • And this pattern of ubiquity lets you start taking this for granted.
  • There's a second kind of ubiquity, which is the kind we're enjoying here thanks to Wifi. If you assume whenever a group of people are gathered together, that they can be both face to face and online at the same time, you can start to do different kinds of things. I now don't run a meeting without either having a chat room or a wiki up and running. Three weeks ago I ran a meeting for the Library of Congress. We had a wiki, set up by Socialtext, to capture a large and very dense amount of technical information on long-term digital preservation.
  • The people who organized the meeting had never used a wiki before, and now the Library of Congress is talking as if they always had a wiki for their meetings, and are assuming it's going to be at the next meeting as well -- the wiki went from novel to normal in a couple of days.
  • It really quickly becomes an assumption that a group can do things like "Oh, I took my PowerPoint slides, I showed them, and then I dumped them into the wiki. So now you can get at them." It becomes a sort of shared repository for group memory. This is new. These kinds of ubiquity, both everyone is online, and everyone who's in a room can be online together at the same time, can lead to new patterns.
  • "What is required to make a large, long-lived online group successful?" and I think I can now answer with some confidence: "It depends."
  • The normal experience of social software is failure. If you go into Yahoo groups and you map out the subscriptions, it is, unsurprisingly, a power law. There's a small number of highly populated groups, a moderate number of moderately populated groups, and this long, flat tail of failure. And the failure is inevitably more than 50% of the total mailing lists in any category. So it's not like a cake recipe. There's nothing you can do to make it come out right every time.
  • Of the things you have to accept, the first is that you cannot completely separate technical and social issues.
  • So the group is real. It will exhibit emergent effects. It can't be ignored, and it can't be programmed, which means you have an ongoing issue. And the best pattern, or at least the pattern that's worked the most often, is to put into the hands of the group itself the responsibility for defining what value is, and defending that value, rather than trying to ascribe those things in the software upfront.
  • Members are different than users. A pattern will arise in which there is some group of users that cares more than average about the integrity and success of the group as a whole. And that becomes your core group, Art Kleiner's phrase for "the group within the group that matters most."
  • But in all successful online communities that I've looked at, a core group arises that cares about and gardens effectively. Gardens the environment, to keep it growing, to keep it healthy.
  • The core group has rights that trump individual rights in some situations
  • And absolute citizenship, with the idea that if you can log in, you are a citizen, is a harmful pattern, because it is the tyranny of the majority. So the core group needs ways to defend itself -- both in getting started and because of the effects I talked about earlier -- the core group needs to defend itself so that it can stay on its sophisticated goals and away from its basic instincts.
  • All groups of any integrity have a constitution. The constitution is always partly formal and partly informal. A
  • If you were going to build a piece of social software to support large and long-lived groups, what would you design for? The first thing you would design for is handles the user can invest in.
  • Second, you have to design a way for there to be members in good standing. Have to design some way in which good works get recognized. The minimal way is, posts appear with identity.
  • Three, you need barriers to participation.
  • It has to be hard to do at least some things on the system for some users, or the core group will not have the tools that they need to defend themselves.
  • The user of social software is the group, not the individual.
  • Reputation is not necessarily portable from one situation to another
  • If you want a good reputation system, just let me remember who you are. And if you do me a favor, I'll remember it. And I won't store it in the front of my brain, I'll store it here, in the back. I'll just get a good feeling next time I get email from you; I won't even remember why. And if you do me a disservice and I get email from you, my temples will start to throb, and I won't even remember why. If you give users a way of remembering one another, reputation will happen,
Barbara Lindsey

Overview (Powerful Ingredients for Blended Learning) - 0 views

wiki.powerfulingredients.com/...overview

privacy online rights educators fryer

shared by Barbara Lindsey on 28 Feb 10 - Cached
  • Before selecting, creating and using online accounts for this course, students are encouraged to consider the benefits of establishing and maintaining a professional digital footprint.
  • By using an alias or screename unrelated to their actual name, students can maintain public anonymity on the websites and in the web content created to fulfill course requirements.
  • Students are encouraged, but not required, to create a consistent, professional digital footprint through the completion of these course requirements. For more thoughts along these lines, see: Darren Kuropatwa's post, "Google Never Forgets"Jen Wagner's post, "If You Lead….Are You Ready For Them To Follow" Clarence Fisher's post, "Losing Your Footprint Sucks" Wesley Fryer's post, "Google Profiles, Online Reputation Management, and Digital Footprints" Notes from Robyn Treyvaud's presentation, "Our 21st Century Challenge: Developing Responsible, Ethical and Resilient Digital Citizens"Yahoo's Safety website: FAQs about your Digital Reputation The YouTube video, "Digital Footprints – Digital Dossier"
  • Barbara Lindsey on 28 Feb 10
     
    Wesley Fryer's course overview. Includes a terrific section on thoughts about student digital footprints, privacy and information disclosure.
Barbara Lindsey

danah boyd | apophenia » "Real Names" Policies Are an Abuse of Power - 0 views

www.zephoria.org/...real-names.html

onlinerights onlineprivacy

shared by Barbara Lindsey on 04 Aug 11 - No Cached
  • The people who most heavily rely on pseudonyms in online spaces are those who are most marginalized by systems of power. “Real names” policies aren’t empowering; they’re an authoritarian assertion of power over vulnerable people. T
  • what many folks failed to notice is that countless black and Latino youth signed up to Facebook using handles. Most people don’t notice what black and Latino youth do online. Likewise, people from outside of the US started signing up to Facebook and using alternate names. Again, no one noticed because names transliterated from Arabic or Malaysian or containing phrases in Portuguese weren’t particularly visible to the real name enforcers. Real names are by no means universal on Facebook, but it’s the importance of real names is a myth that Facebook likes to shill out. And, for the most part, privileged white Americans use their real name on Facebook. So it “looks” right.
  • privileged people
  • ...4 more annotations...
  • If companies like Facebook and Google are actually committed to the safety of its users, they need to take these complaints seriously. Not everyone is safer by giving out their real name. Quite the opposite; many people are far LESS safe when they are identifiable. And those who are least safe are often those who are most vulnerable.
  • Likewise, the issue of reputation must be turned on its head when thinking about marginalized people. Folks point to the issue of people using pseudonyms to obscure their identity and, in theory, “protect” their reputation.
  • The assumption baked into this is that the observer is qualified to actually assess someone’s reputation. All too often, and especially with marginalized people, the observer takes someone out of context and judges them inappropriately based on what they get online.
  • There is no universal context, no matter how many times geeks want to tell you that you can be one person to everyone at every point. But just because people are doing what it takes to be appropriate in different contexts, to protect their safety, and to make certain that they are not judged out of context, doesn’t mean that everyone is a huckster. Rather, people are responsibly and reasonably responding to the structural conditions of these new media. And there’s nothing acceptable about those who are most privileged and powerful telling those who aren’t that it’s OK for their safety to be undermined. And you don’t guarantee safety by stopping people from using pseudonyms, but you do undermine people’s safety by doing so.
Barbara Lindsey

Living Up To Your Reputation - 0 views

www.slideshare.net/...living-up-to-your-reputation

onlinerights onlinesafety privacy digital footprints slideshare

shared by Barbara Lindsey on 09 Oct 10 - No Cached
  • Barbara Lindsey on 09 Oct 10
     
    Great presentation about our digital footprints
Barbara Lindsey

Erasing Individual's Digital Past - NYTimes.com - 0 views

www.nytimes.com/...03reputation.html

onlinerights onlineprivacy managing reputation

shared by Barbara Lindsey on 11 Mar 12 - No Cached
  • Barbara Lindsey on 11 Mar 12
     
    Fall 2012 syllabus
Barbara Lindsey

Open Resources - Transforming the Way Knowledge Is Spread - NYTimes.com - 0 views

www.nytimes.com/...19iht-educlede19.html

resources oer openuniversity education2.0

shared by Barbara Lindsey on 19 Mar 12 - No Cached
  • the five functions now performed by universities — teaching; providing a space for social interaction; testing students’ knowledge and offering feedback in the form of grades; cultivating a reputation as a good place to learn; and certifying what graduates know through accreditation — will inevitably change.
  • In October 2003, there were 511 courses available, all from M.I.T. According to Ms. Mulder, the current total is over 21,000 — with 9,903 in languages other than English, including Chinese, Spanish, Portuguese, French, Catalan, Hebrew, Farsi, Turkish, Korean and Japanese.
  • The school’s Masters Series Madrid is a game — with soundtrack, 3-D graphics and interviews with executives — that allows students to manage an international tennis tournament. “It’s a great way for people to see our school,” said Matthew Constantine, a member of the IE staff.
  • ...4 more annotations...
  • Although all of the material on IE’s Web site is free for individual use, he said, the school “avoided developing material for self-learning” because “we think class discussion is essential.”
  • “If you don’t ‘close’ education in certain ways then you are out of business.”
  • “The completion rates for students in purely online programs are very low,” he said. “If a program is too open, too flexible, too ‘on demand,’ students won’t ever finish.”
  • Mr. Mulder also warned against viewing O.E.R. as a panacea. “O.E.R. is not education,” he said. “It’s only content. It becomes learning when you have good teaching.”
Barbara Lindsey

Information overload, the early years - The Boston Globe - 0 views

www.boston.com/...ation_overload_the_early_years

information overload bostonglobe finding filtering books Gutenberg printing press

shared by Barbara Lindsey on 27 Nov 10 - No Cached
  • In many ways, our key methods of coping with overload haven’t changed since the 16th century: We still need to select, summarize, and sort, and ultimately need human judgment and attention to guide the process.
  • Early modern compilers were driven by this enthusiasm, even beyond their hopes for acquiring reputation or financial gain. Today, we see the same impulse in the proliferation of cooperative information sharing on the Internet, such as the many designers and programmers sharing new ways to visualize and efficiently use huge quantities of data. In democratizing our ability to contribute to a universal encyclopedia of experience and information, the Internet has shown just how widespread that long-running ambition remains today.
  • Overload has long been fueled by our own enthusiasm — the enthusiasm for accumulating and sharing knowledge and information, and also for experimenting with new forms of organizing and presenting it.
  • Barbara Lindsey on 27 Nov 10
     
    Final page of article
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