Here are some amazing and jaw drapping use of technologies. Capturing audio interviews, using animation, stop-motion, etc., etc. Although someo f the tools are for children, you can change the context, tools and techniques to help other target audiences.
How can digital and the internet be integrated into your overall learner/service user experience? Would you use it to persuade? to re-assure? to provide tips? to share rich service user knowledge? - check this case study of the shoe-trainer biz to get your creative juices flowing ;-D
seesmic video feedback intregration platform - for websites/blogs. Also has multiple socialnetwork integration under one desktop client (silverlight) - and also has mobile apps.
Sclipo is an online elearning & webniar platform that allows you to quickly ramp up your knowledge assets With different pay strucutres they can handle payment and booking for web events - in fact you can even have those digital assets available for on-demand. Andy up-north used Moodle - you can integrate with it