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Denise Hardman

Service Design - 2 views

Hello fellow UX gurus, I wanted to share some tidbits of my service design research. Brief summary UX Magazine | Service Design: Service design is also referred to as 'holistic design,' 'multi...

service design

started by Denise Hardman on 04 Jun 13 no follow-up yet
Laura Paajanen

cupcakes: the secret to product planning - Adaptive Path - 3 views

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    The cake model of product strategy is actually two different models for how to evolve and improve the scope of a product over time. I've found it's a very helpful tool for helping teams think through what's going to be a successful customer experience in the short term and the long term.
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