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Contents contributed and discussions participated by catcloud9

catcloud9

Installed toolbar but it doesn't appear - 17 views

toolbar
  • catcloud9
     
    I'm running diigo at two locations. At both locations I clicked on the "install toolbar" to install the toolbar. At one location, I can see the toolbar just fine. At home, however, I cannot see the toolbar. When I click "install toolbar" again, nothing happens.

    I am running Firefox. If I click on "install Internet Explorer toolbar" it begins to install (I have stopped the installation since I don't want to use Explorer.)

    Can anyone give me advice on this? I have logged out and logged back in.

    I tried using the Digolet, but it's not letting me access my private groups.

    thanks!

    cat
  • catcloud9
     
    Thanks Joel. You're right. Popups were blocked. But it wasn't showing up until I right-clicked above the install bar again. I couldn't figure out how to display it!

    BTW, I just set a client up with you guys instead of Cogenz (!) because they loved the highlighting function! We're having some trouble with forwarding, emails though (I'll post on that later.) I like your product a lot. Good luck!
    cat


    joel wrote:
    > catcloud9 wrote:
    > > I'm running diigo at two locations. At both locations I clicked on the "install toolbar" to install the toolbar. At one location, I can see the toolbar just fine. At home, however, I cannot see the toolbar. When I click "install toolbar" again, nothing happens.
    >
    > 1) You can right-click the blank space above the address bar, see whether Diigo toolbar is checked. If
    > there is no diigo toolbar in the right-click list, do 2)
    > 2)Tools == > Options == >Security == > the first exceptions === > Is Diigo in the allowed site list? If not, add it, and click install again.
    > 3) You can also right click the install toolbar button === >Save Link as == > Download the toolbar === > Drag the the FF toolbar install file into FF.
    >
    > If you can help us, please do the following steps, and send me your profile to joel [at] diigo.com .
    >
    >
    > 1) clear your FF private data
    >
    > 2) go to C:\Documents and Settings\(your
    > username)\ApplicationData\Mozilla\Firefox and compress the files in
    > this folder
    >
    > 3) Send the compressed file to " joel at diigo.com" .
    >
    > By the way, the compressed file maybe too large for email. you can send
    > it by http://www.yousendit.com/
    >
    > 4) Please also change your Diigo username password to a temp one, and
    > also send it to us. So we can set up your environment here.
    >
    > Thanks for your time and help in advance.
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