"Submission failed" -- always - 53 views

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  #1 rent strike on 15 Jul 08

   

  Diigo cannot seem to submit/catch my bookmarks/stickies. When I try to bookmark a page, the form comes up but then when I hit "submit," I get a "submission failed -- will retry" message. Every time. Similarly, on the page, highlighting works fine as does pulling up and typing into a sticky note but when I hit "submit," the submission fails. My highlights and sticky notes are retained through my session, with the notes popping up as they should -- always with the word "saving" at the end, as if in the process of being saved but not saved yet. I use the latest Firefox 2. I'd really like to use diigo too but obviously will not be able to if it cannot even save a single bookmark for me. Have searched the online help but this gives no aid for troubleshooting, just instructions about how it's supposed to work. Perhaps someone here can help?

   

  <div class="cArrow"> </div><div class="cContentInner">Diigo cannot seem to submit/catch my bookmarks/stickies. When I try to bookmark a page, the form comes up but then when I hit "submit," I get a "submission failed -- will retry" message. Every time. Similarly, on the page, highlighting works fine as does pulling up and typing into a sticky note but when I hit "submit," the submission fails. My highlights and sticky notes are retained through my session, with the notes popping up as they should -- always with the word "saving" at the end, as if in the process of being saved but not saved yet. I use the latest Firefox 2. I'd really like to use diigo too but obviously will not be able to if it cannot even save a single bookmark for me. Have searched the online help but this gives no aid for troubleshooting, just instructions about how it's supposed to work. Perhaps someone here can help?</div>

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  #2 Joel Liu on 23 Jul 08

   

  Hi Rent,
  This problem is rather strange. Did you still experience it? If it works, could you share your experience on how you solved the problem?
  
  Thanks.

   

  <div class="cArrow"> </div><div class="cContentInner">Hi Rent, <br /> This problem is rather strange. Did you still experience it? If it works, could you share your experience on how you solved the problem? <br /> <br /> Thanks.</div>

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