Problem importing bookmarks - how long does it take? - 164 views

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  #2 Gerhard Hagerer on 15 Jul 09

   

  Hi Beth!
  
  Interesting to hear that your are suffering from the same problems as me. We really don't seem to be the only ones.
  
  Unfortunately I can't help you, but I'm quite angry about this. I did also write a message to the Diigo-support some weeks ago, but they don't answer.
  
  Possibly Diigo don't cares a lot about their users.
  
  Here my complaint:
  http://groups.diigo.com/Diigo_HQ/forum/topic/import-of-firefox-bookmarks-doesn-t-work-47925
  
  Have a nice day!

   

  <div class="cArrow"> </div><div class="cContentInner">Hi Beth! <br /> <br /> Interesting to hear that your are suffering from the same problems as me. We really don't seem to be the only ones. <br /> <br /> Unfortunately I can't help you, but I'm quite angry about this. I did also write a message to the Diigo-support some weeks ago, but they don't answer. <br /> <br /> Possibly Diigo don't cares a lot about their users. <br /> <br /> Here my complaint: <br /> <a href="http://groups.diigo.com/Diigo_HQ/forum/topic/import-of-firefox-bookmarks-doesn-t-work-47925" rel="nofollow" target="_blank">http://groups.diigo.com/Diigo_HQ/forum/topic/import-of-firefox-bookmarks-doesn-t-work-47925</a> <br /> <br /> Have a nice day!</div>

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  #3 Graham Perrin on 15 Jul 09

   

  I'm reminded of http://groups.diigo.com/Diigo_HQ/forum/topic/not-all-bookmarks-being-imported-9728#2
  
  I don't know whether the result of my colleague's import ever came through.
  
  Can you provide more details about your colleague's situation?
  
  Re http://www.diigo.com/tools/import_all did she use the toolbar option to import?
  
  Or did she export then import?
  
  What's her browser and version? Operating system and version? Etc.

   

  <div class="cArrow"> </div><div class="cContentInner">I'm reminded of <a href="http://groups.diigo.com/Diigo_HQ/forum/topic/not-all-bookmarks-being-imported-9728#2" rel="nofollow" target="_blank">http://groups.diigo.com/Diigo_HQ/forum/topic/not-all-bookmarks-being-imported-9728#2</a> <br /> <br /> I don't know whether the result of my colleague's import ever came through. <br /> <br /> Can you provide more details about your colleague's situation? <br /> <br /> Re <a href="http://www.diigo.com/tools/import_all" rel="nofollow" target="_blank">http://www.diigo.com/tools/import_all</a> did she use the toolbar option to import? <br /> <br /> Or did she export then import? <br /> <br /> What's her browser and version? Operating system and version? Etc.</div>

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  #6 Graham Perrin on 15 Jul 09

   

  Can she double-check to let us know the version number of her Diigo installation? We sometimes find that people are using an outdated version.
  
  > What should I tell her? Wait even longer? Re-try?
  
  Uppermost in the import window is the link to Help…, which explains what may be over-written when an import occurs. http://www.diigo.com/06kuf for highlights.
  
  From http://www.diigo.com/profile/bethers1919 I see that you joined in 2008. When was your successful import?
  
  The new version of Diigo (for all users, including newcomers from Furl) is expected this month, so maybe things will change/improve some time after the upgrade.

   

  <div class="cArrow"> </div><div class="cContentInner">Can she double-check to let us know the version number of her Diigo installation? We sometimes find that people are using an outdated version. <br /> <br /> > What should I tell her? Wait even longer? Re-try? <br /> <br /> Uppermost in the import window is the link to <a href="http://www.diigo.com/help/tips.html#import" rel="nofollow">Help…</a>, which explains what may be over-written when an import occurs. <a href="http://www.diigo.com/06kuf" rel="nofollow">http://www.diigo.com/06kuf</a> for highlights. <br /> <br /> From <a target="_blank" href="http://www.diigo.com/profile/bethers1919" rel="nofollow">http://www.diigo.com/profile/bethers1919</a> I see that you joined in 2008. When was your successful import? <br /> <br /> The new version of Diigo (for all users, including newcomers from Furl) is expected this month, so maybe things will change/improve some time after the upgrade.</div>

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• 
  #7 B. Given on 15 Jul 09

   

  The version of the Diigo toolbar she has installed is 3.1.6.16

   

  <div class="cArrow"> </div><div class="cContentInner">The version of the Diigo toolbar she has installed is 3.1.6.16</div>

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• 
  #9 Graham Perrin on 16 Jul 09

   

  Beth Given wrote:
  
  > What should I tell her?
  
  ghagerer wrote:
  
  > suffering from the same problems
  
  (It's not likely that the problem is the same.)
  
  To any user of Mozilla Firefox who reads this topic
  
  If you have trouble with an extension, then begin by following Mozilla's advice on
  troubleshooting extensions and themes ;)

   

  <div class="cArrow"> </div><div class="cContentInner">Beth Given wrote: <br /> <br /> > What should I tell her? <br /> <br /> ghagerer wrote: <br /> <br /> > suffering from the same problems <br /> <br /> (It's not likely that the problem is the same.) <br /> <br /> <b>To any user of Mozilla Firefox who reads this topic</b> <br /> <br /> If you have trouble with an extension, then begin by following Mozilla's advice on <br /> troubleshooting extensions and themes ;)</div>

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