Group email notifications no longer being received - 54 views

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  #3 sussex cdec on 01 Jul 09

   

  Some have been set for immediately and some daily. It has probably not been working for the last 2 weeks, or there abouts.

   

  <div class="cArrow"> </div><div class="cContentInner">Some have been set for immediately and some daily. It has probably not been working for the last 2 weeks, or there abouts.</div>

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  #5 sussex cdec on 01 Jul 09

   

  I'm afraid not... I've been refreshing the page!

   

  <div class="cArrow"> </div><div class="cContentInner">I'm afraid not... I've been refreshing the page! </div>

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  #6 Graham Perrin on 01 Jul 09

   

  I receive notifications consistently from a variety of groups, public and private.
  
  @ sussex cdec
  
  Without revealing e-mail addresses:
  
  * who is your e-mail service provider?
  * do other affected group members have the same e-mail service provider?

   

  <div class="cArrow"> </div><div class="cContentInner">I receive notifications consistently from a variety of groups, public and private. <br /> <br /> @ sussex cdec <br /> <br /> Without revealing e-mail addresses: <br /> <br /> * who is your e-mail service provider? <br /> * do other affected group members have the same e-mail service provider?</div>

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  #7 sussex cdec on 01 Jul 09

   

  It's through our University servers at Sussex Uni. Haven't had a problem until recently. Could their spam filters be syphoning the messages off?

   

  <div class="cArrow"> </div><div class="cContentInner">It's through our University servers at Sussex Uni. Haven't had a problem until recently. Could their spam filters be syphoning the messages off? </div>

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  #8 Joel Liu on 01 Jul 09

   

  I looked into the log:
  
  failure: 139.184.14.92_does_not_like_recipient./Remote_host_said:_550-5.1.7_Verification_failed_for_/550-5.1.7_Called:___209.85.219.47/550-5.1.7_Sent:_____RCPT_TO:/550-5.1.7_Response:_550-5.1.1_The_email_account_that_you_tried_to_reach_does_not_exist._Please_try/550-5.1.7_550-5.1.1_double-checking_the_recipient's_email_address_for_typos_or/550-5.1.7_550-5.1.1_unnecessary_spaces._Learn_more_at/550-5.1.7_550_5.1.1_http://mail.google.com/support/bin/answer.py?answer=6596_27si1883255ewy.99/550-5.1.7_sender_verification_failed_for_no-reply@diigo.com_/550-5.1.7_see_/550_5.1.7_the_mail_server_for_diigo.com_denied_the_existence_of_no-reply@diigo.com./Giving_up_on_139.184.14.92./
  
  I will look into the issue.

   

  <div class="cArrow"> </div><div class="cContentInner">I looked into the log: <br /> <br /> failure: 139.184.14.92_does_not_like_recipient./Remote_host_said:_550-5.1.7_Verification_failed_for_<no-reply@diigo.com>/550-5.1.7_Called:___209.85.219.47/550-5.1.7_Sent:_____RCPT_TO:<no-reply@diigo.com>/550-5.1.7_Response:_550-5.1.1_The_email_account_that_you_tried_to_reach_does_not_exist._Please_try/550-5.1.7_550-5.1.1_double-checking_the_recipient's_email_address_for_typos_or/550-5.1.7_550-5.1.1_unnecessary_spaces._Learn_more_at/550-5.1.7_550_5.1.1_<a href="http://mail.google.com/support/bin/answer.py?answer=6596_27si1883255ewy.99/550-5.1.7_sender_verification_failed_for_no-reply@diigo.com_/550-5.1.7_see_" rel="nofollow" target="_blank">http://mail.google.com/support/bin/answer.py?answer=6596_27si1883255ewy.99/550-5.1.7_sender_verification_failed_for_no-reply@diigo.com_/550-5.1.7_see_</a><http: />/550_5.1.7_the_mail_server_for_diigo.com_denied_the_existence_of_no-reply@diigo.com./Giving_up_on_139.184.14.92./ <br /> <br /> I will look into the issue.</div>

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• 
  #10 Graham Perrin on 01 Jul 09

   

  Thanks to Vincent and Joel for rapid response!
  
  The 'sender verification failed' part of the log should be enough to go with.
  
  (I'm also on University of Sussex campus, though I use a different address for Diigo.)

   

  <div class="cArrow"> </div><div class="cContentInner">Thanks to Vincent and Joel for rapid response! <br /> <br /> The 'sender verification failed' part of the log should be enough to go with. <br /> <br /> (I'm also on University of Sussex campus, though I use a different address for Diigo.)</div>

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• 
  #11 sussex cdec on 07 Jul 09

   

  Hi Joel,
  
  Still not getting any email alerts. Have you been able to look into this yet?
  
  Thanks, Darren
  
  
  Joel Liu wrote:
  > I looked into the log:
  >
  > failure: 139.184.14.92_does_not_like_recipient./Remote_host_said:_550-5.1.7_Verification_failed_for_/550-5.1.7_Called:___209.85.219.47/550-5.1.7_Sent:_____RCPT_TO:/550-5.1.7_Response:_550-5.1.1_The_email_account_that_you_tried_to_reach_does_not_exist._Please_try/550-5.1.7_550-5.1.1_double-checking_the_recipient's_email_address_for_typos_or/550-5.1.7_550-5.1.1_unnecessary_spaces._Learn_more_at/550-5.1.7_550_5.1.1_http://mail.google.com/support/bin/answer.py?answer=6596_27si1883255ewy.99/550-5.1.7_sender_verification_failed_for_no-reply@diigo.com_/550-5.1.7_see_/550_5.1.7_the_mail_server_for_diigo.com_denied_the_existence_of_no-reply@diigo.com./Giving_up_on_139.184.14.92./
  >
  > I will look into the issue.

   

  <div class="cArrow"> </div><div class="cContentInner">Hi Joel, <br /> <br /> Still not getting any email alerts. Have you been able to look into this yet? <br /> <br /> Thanks, Darren <br /> <br /> <br /> Joel Liu wrote: <br /> > I looked into the log: <br /> > <br /> > failure: 139.184.14.92_does_not_like_recipient./Remote_host_said:_550-5.1.7_Verification_failed_for_<no-reply>/550-5.1.7_Called:___209.85.219.47/550-5.1.7_Sent:_____RCPT_TO:<no-reply>/550-5.1.7_Response:_550-5.1.1_The_email_account_that_you_tried_to_reach_does_not_exist._Please_try/550-5.1.7_550-5.1.1_double-checking_the_recipient's_email_address_for_typos_or/550-5.1.7_550-5.1.1_unnecessary_spaces._Learn_more_at/550-5.1.7_550_5.1.1_<a target="_blank" rel="nofollow" href="http://mail.google.com/support/bin/answer.py?answer=6596_27si1883255ewy.99">http://mail.google.com/support/bin/answer.py?answer=6596_27si1883255ewy.99</a>/550-5.1.7_sender_verification_failed_for_no-reply@diigo.com_/550-5.1.7_see_<http:>/550_5.1.7_the_mail_server_for_diigo.com_denied_the_existence_of_no-reply@diigo.com./Giving_up_on_139.184.14.92./ <br /> > <br /> > I will look into the issue.</http:></no-reply></no-reply></div>

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• 
  #13 sussex cdec on 09 Jul 09

   

  Thanks Joel. All working again now!

   

  <div class="cArrow"> </div><div class="cContentInner">Thanks Joel. All working again now! </div>

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