My problem is simple...it doesn't work, in all reality there is no app...
The only page that is available is titled, "Fresh and Hot from the Diigo Community' Collection"
On the about page for the application, there is no option to "add this application" all you can do is "go to application"
If I didn't know better I'd say you all haven't done anything to the application since facebook released their new design layout. There is no ability to add a box or page to a profile, nothing. Really, there is no app outside of that one general page.
Joel Liu wrote: > Could you describe your problem with more details? For example, send me some screenshots ( jole【at 】 diigo dot com ) > > Thanks.
I would say that there is no application as well. Searching for Diigo on Facebook returns no results in the Application list. Here is a quick video showing search results.
Also, when you follow the link to facebook from Diigo you end up on the fan page, but when you try to get to the application you just see a list of links, no option to add the application. I don;t seem to be able to add my marks to my wall etc.
Joel Liu wrote: > Could you describe your problem with more details? For example, send me some screenshots ( jole【at 】 diigo dot com ) > > Thanks.
Well, here is hoping that this is going to be fixed, used to use ma.gnolia before they went down and their app worked well, even had a screenshot of the site. Would love to see this app work!
thou i dont think they would give any useful help coz they very busy with there system up-gradation but Diigo should understand that not answering to user would give Diigo a bad impression . not everybody ur Twitter . 1st time user would think service is useless junk ( which was actually temporary bugs or stoped of system upgrade ). thats not good for Diigo . Diigo should communicate better with there user .
I can contact them via twitter if that is their preferred mode of communication, however, if you make "user forums" available, you need to handle the communication that comes from there. Come on Diigo, it can't be that hard to do a facebook app from your end. Every other service has one (or more) or they have an API so another person can develop one. At least from my perspective Facebook is a crucial piece of the social internet right now.
/me sadly has to join the choir. The funny thing is: diigo is not the only web service, getting sucked in their own communication hole concerning their must have Facebook application. It is exactly the same with last.fm!
It seems, that they got their speechlessness from Furl...
I'm not trying to be a pain in the @55, honestly. I'm trying to help!
Received this response from diigo:
Hi Robert,
We stopped indexing new bookmarks to prepare a hardware upgrade.
All I needed to hear......
Unless the update hasn't gone active, it still doesn't work...
Thanks.
My problem is simple...it doesn't work, in all reality there is no app...
The only page that is available is titled, "Fresh and Hot from the Diigo Community' Collection"
On the about page for the application, there is no option to "add this application" all you can do is "go to application"
If I didn't know better I'd say you all haven't done anything to the application since facebook released their new design layout. There is no ability to add a box or page to a profile, nothing. Really, there is no app outside of that one general page.
Joel Liu wrote:
> Could you describe your problem with more details? For example, send me some screenshots ( jole【at 】 diigo dot com )
>
> Thanks.
http://screencast.com/t/ych5Oz9q
Also, when you follow the link to facebook from Diigo you end up on the fan page, but when you try to get to the application you just see a list of links, no option to add the application. I don;t seem to be able to add my marks to my wall etc.
Joel Liu wrote:
> Could you describe your problem with more details? For example, send me some screenshots ( jole【at 】 diigo dot com )
>
> Thanks.
Thanks.
thou i dont think they would give any useful help coz they very busy with there system up-gradation
but Diigo should understand that not answering to user would give Diigo a bad impression . not everybody ur Twitter . 1st time user would think service is useless junk ( which was actually temporary bugs or stoped of system upgrade ). thats not good for Diigo . Diigo should communicate better with there user .
The funny thing is: diigo is not the only web service, getting sucked in their own communication hole concerning their must have Facebook application. It is exactly the same with last.fm!
It seems, that they got their speechlessness from Furl...
Current priority is mobile apps. We will add facebook app back later.
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