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L Tucker

Diigo toolbar freezes IE - 90 views

problems toolbar

started by L Tucker on 20 Jun 08
  • L Tucker
     
    I signed up to diigo yesterday and downloaded the toolbar. IE would freeze up for all users on my computer. I uninstalled the toolbar this morning and IE works fine now.

    My OS is Windows XP Pro and I'm using IE7. Help.
  • Joel Liu
     
    Hi,
    I am sorry for the late response. You can use diigolet http://www.diigo.com/tools/diigolet while you experience toolbar problems.

    Did you use some other IE add ons which may be in conflict with diigo toolbar? You can go to IE ===>Tools ===>Manage Add-ons ==> Enable or disable add-ons ==> Do one/two screenshot to capture all add-ons there and send it joel 【at】 diigo dot com.

    BTW, did you use the windows administrator account to install diigo toolbar?
    Thanks.
  • Mark Linehan
     
    I also just signed up for diigo, and I find that IE freezes when I use the IE right-click option "open page in new tab" and also when I try to access a page via a URL in another application. Both of these features worked before I installed the diigo toolbar.

    My OS is Windows XP Pro and I am using IE7.0.5730.11. I always run on an administrator account.

    I have a bunch of IE add-ons and will email screen shots to the email address given in reply #2.
  • anonymous
     
    I have had this problem for quite sometime.... any idea when it will be fixed? The toolbar has alot more function than the diigolet. also... if you put a release date on the toolbar download button that would help me know if a newer version has come out. Thanks


    Joel Liu wrote:
    > Hi,
    > I am sorry for the late response. You can use diigolet http://www.diigo.com/tools/diigolet while you experience toolbar problems.
    >
    > Did you use some other IE add ons which may be in conflict with diigo toolbar? You can go to IE === >Tools === >Manage Add-ons == > Enable or disable add-ons == > Do one/two screenshot to capture all add-ons there and send it joel 【at】 diigo dot com.
    >
    > BTW, did you use the windows administrator account to install diigo toolbar?
    > Thanks.

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