Thanks for the very rapid reply. Don't have answers to everything but will do my best...
Installed on Monday I believe.
Re: problems with my computer, it depends how you define that. The quick answer, not since installing Diigo. Over the weekend, I had a network/Internet access issue with my router/switch but I think the new switch we installed wouldn't relate to this. Tell me if I'm wrong though.
I did notice this morning that Adobe Acrobat 8 put in an update in the background (8.1.3 I believe). Maybe that triggered the issue?
Extending the functionality of IE... again, nothing since Diigo but I already had toolbars for Google, Furl, LInkedIn, and SideStep installed previously. And they seemed to all play nice together until this morning.
No uninstalls I recall.
Can't remember if I Ctrl + W'ed, or clicked the X icon in the upper right. What I do know is it's been happening when there are multiple IE windows open and I go to close one. (I'll try to track the particulars from here on and report back.)
Windows XP SP 3
Think that's everything. Look forward to getting your thoughts.
A few questions, if you don't mind…
How recently was Diigo installed? (From http://groups.diigo.com/Diigo_HQ/forum/topic/42765#1 and http://www.diigo.com/user/Kipgregory I guess, 19th March or thereabouts.)
Between the date of installation and this morning's problems with IE7, have you had any other problems with your computer?
From history at
http://update.microsoft.com/microsoftupdate/ can you see whether any software has been installed automatically in recent days?
Beyond what may have been installed silently/automatically: have you installed any other software/updates in recent days?
Similarly, has any software been *un*installed?
Do you have installed any other software that extends functionality of IE, or that might affect windows and/or keystrokes?
When you close the window preceding the crash, do you key control-W? Or click the close box?
What's your operating system and OS version? Service packs all installed, etc.?
Thanks for the very rapid reply. Don't have answers to everything but will do my best...
Installed on Monday I believe.
Re: problems with my computer, it depends how you define that. The quick answer, not since installing Diigo. Over the weekend, I had a network/Internet access issue with my router/switch but I think the new switch we installed wouldn't relate to this. Tell me if I'm wrong though.
I did notice this morning that Adobe Acrobat 8 put in an update in the background (8.1.3 I believe). Maybe that triggered the issue?
Extending the functionality of IE... again, nothing since Diigo but I already had toolbars for Google, Furl, LInkedIn, and SideStep installed previously. And they seemed to all play nice together until this morning.
No uninstalls I recall.
Can't remember if I Ctrl + W'ed, or clicked the X icon in the upper right. What I do know is it's been happening when there are multiple IE windows open and I go to close one. (I'll try to track the particulars from here on and report back.)
Windows XP SP 3
Think that's everything. Look forward to getting your thoughts.
Kip
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