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Phil Ridout

How Mature Is Your KM Program? Using APQC's KM Capability Assessment Tool - 0 views

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    APQC's Knowledge Management (KM) Capability Assessment Tool is a diagnostic that lets KM practitioners measure every aspect of their KM programs, from strategy and business case development to specific processes and technologies, and find out how they stack up against the competition. This white paper describes the assessment tool, the 12 categories in which participating organizations are measured, and how knowledge managers can leverage the assessment results to improve their strategic decision making.
Stephen Dale

LEADERSHIP 2.0 AND WEB2.0 AT ERM: - 1 views

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    This paper introduces Dervin's Sense-Making Methodology (SMM) as an approach to KM system design using Web2.0. SMM is a philosophically derived approach which allows knowledge management (KM) researchers and practitioners to more fully understand and listen to user's needs so as to inform the design of dialogic KM practices and systems to promote knowledge sharing.
Phil Ridout

Journal of Knowledge Management Practice, - 2 views

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    In this paper, we survey a number of different knowledge management strategies and a range of driving forces for knowledge management activities. We synthesise these using an extended version of an existing "KM spectrum"; apply a knowledge engineering approach to provide further guidance for the KM spectrum; and then describe a simple classification approach that links the driving forces to KM strategies, using a number of published heuristics. Finally, a case study is presented in which we apply our approach and discuss its usefulness.
Phil Ridout

Knoco stories: The danger of maturity models in KM (and the alternative) - 2 views

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    KM Maturity models are popular as a way of self-measuring progress, but personally I think they are inappropriate and can lead you into a wrong understanding of KM, and that there are much better alternatives.
Stephen Dale

Social Collaboration Mediated Knowledge Management - 0 views

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    Probably not new to the Km "old timers", but if you haven't come across the SECI model that was developed by Ikujiro Nonaka and Hirotaka Takeuchi in 1996, then worth a read. devised the SECI model in 1996. Often referred to as the "knowledge spiral," SECI stands for Socialization, Externalization, Combination and Internalization, and is heavily featured in the KM Institute's "Knowledge Manager Certification" programme.
Stephen Dale

Information Management vs Knowledge Management - 1 views

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    A reasonable attempt at explaining IM vs. KM. Perhaps more emphasis on IM being not actionable - it requires KM to transform information into actions.
Phil Ridout

KMWorld.com: Knowledge management: naturally green - 0 views

  • "Going green" has become a topic of increased attention lately, but it’s nothing new to knowledge management. By its nature, knowledge management promotes efficiency and optimal use of resources, which often reduces the amount of energy required to achieve a given goal. What has changed is the heightened awareness of those benefits. That awareness is creating new interest in KM solutions that can improve business performance while reducing environmental effects. Knowledge management also plays a role in the software tools that help companies improve their energy management, embedding expertise in algorithms to optimize use of office equipment and energy in buildings.
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    "Going green" has become a topic of increased attention lately, but it's nothing new to knowledge management. By its nature, knowledge management promotes efficiency and optimal use of resources, which often reduces the amount of energy required to achieve a given goal. What has changed is the heightened awareness of those benefits. That awareness is creating new interest in KM solutions that can improve business performance while reducing environmental effects. Knowledge management also plays a role in the software tools that help companies improve their energy management, embedding expertise in algorithms to optimize use of office equipment and energy in buildings.
Phil Ridout

Microsoft PowerPoint - Oct. KM Community Call.pptx [Read-Only] - 0 views

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    October KM Community Call:KM Maturity and the PotentialROI
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    - Listen to the recording by copying and pasting the following link into your internet browser: http://webmedia.apqc.org/il80web20025/Marketing/Webinars/KM_CC_10_2011.wmv
Stephen Dale

Knowledge Sharing Tools and Methods Toolkit - home - 2 views

shared by Stephen Dale on 02 Feb 12 - No Cached
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    Join the CGIAR, the Food and Agriculture Organization of the United Nations (FAO), the KM4Dev Community , the United Nations Children's Fund and the United Nations Development Programme in creating and growing this resource of knowledge sharing tools and methods. While these are applicable in a wide range of contexts, we hope that together we can help frame them in the context of international development with a focus on agriculture, fisheries, food and nutrition, forestry and sustainable development.
kin wbs

Online KM Toolkit from Small Business Service - 0 views

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    " A freely accessible online KM Toolkit with tools to cover the following techniques: After Action Reviews, Peer Assists, Knowledge Exit Interviews, Conducting a Knowledge Audit, Storytelling amd much more."
Stephen Dale

From Knowledge to Innovation - 0 views

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    International Keynote by Ron Young to KM Singapore Conference, Singapore 16th September 2010
Phil Ridout

TRL clears space for true KM initiatives - Inside Knowledge - 1 views

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    "TRL clears space for true KM initiatives"
kin wbs

KM V's Social Media - Gen Y V's Baby Boomers? - 0 views

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    " KM V's Social Media - Gen Y V's Baby Boomers? Thought provoking article about the different generational approaches. Discussion board thread on this can be found here : http://www.ki-network.org/forum/showthread.php?p=1149#post1149"
Stephen Dale

KM Matters Download - John Girard, Ph.D. - 0 views

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    "Download a PDF version of Knowledge Management Matters"
Gary Colet

Knowledge management failure factors - 0 views

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    Interesting read, but misses the 2 key factors: Lack of 'embedding knowledge sharing in the day to day business process instead of separate from it and the 'KM' title itself . If you have to explain it to a manager or engineer etc, you have a problem.
Stephen Dale

BJ Fogg's Behavior Grid #km #kmers - 0 views

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    Each of the 15 behaviors types uses different psychology strategies and persuasive techniques. For example, the methods for persuading people to buy a book online (BlueDot Behavior) are different than getting people to quit smoking forever (BlackPath Behavior
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