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NetReturn provides CRM, ERP & eCommerce solutions for Australian & New Zealand businesses through the award winning NetSuite range of business software solutions.

Almost every manager responsible for a business is currently considering whether each staff member is adding value to their business or performing to expectations. Some managers are also losing sleep over whether they can keep their current employee structure with declining revenue or margins.

Five reasons to use Software-as-a-Service (SaaS) within your small to medium business

The one-stop-shop for education and information for small businesses on the Fair Work Act.

Four out of five small businesses say they're not ready for the introduction of the new workplace laws, many of which come into effect on 1 July, according to new research released from AMR Interactive.

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

Family First senator Steve Fielding wants small business exempted from union right of entry provisions and bargaining rules for the low paid contained in Labor's Fair Work Bill.

Workforce Guardian is an SaaS offering that manages employee relations

Managing Director of Workforce Guardian, Adrienne Unkovich talks to BNet's Phil Dobbie about the New Fair Work laws and how they will affect small business.

What the SMH has to say about the new IR laws and the impact on SMEs

The federal government's Fair Work Bill increases the power of unions and could burden business at a "highly risky" economic time, the Australian Industry Group says.

Workplace Relations Minister Julia Gillard will put the finishing touches to Labor's new industrial laws at a meeting with union, business and industry representatives.

Employers need to communicate fully with their staff if they are considering redundancies. Make sure you are fully compliant with the latest dismissal laws.

Melbourne garden and building supplies business has copped a $20,000 fine for sacking a worker after she queried her pay and conditions.

Ms Shiff said Telstra would soon be making further content relationship announcements involving leading Australian and global suppliers. "T-Suite™ Software as a Service will be the place to be for software vendors as we prepare for our full-scale market launch in early 2009. We're in active talks with more than 50 providers including locally produced software to help SMEs comply with regulatory requirements and workforce management. We look forward to welcoming new partners very soon," Ms Shiff said.

mbt has used the Workforce Guardian service on a daily basis to help fine-tune the myriad of management and administrative tasks associated with managing staff in a business. "Thanks to Workforce Guardian we now have a comprehensive online employment management system in place that is wholly secure, wholly efficient and wholly effective!"