The U. of Wisconsin-Madison's "Case Scenario/Crtiical Reader Builder is a desktop tool for creating a variety of web-based learning materials. You can combine text, images, video and audio along with embedded quiz questions and scoring to create compelling interactive critical readings, scenarios with decision branching, simulated dialogues, story-like narratives, media rich case studies and much more.
The CSCR tool provides a framework for integrating multiple media elements and web resources to make your content come alive with interactivity. Learners can interact with and explore course content, make decisions and receive corrective feedback.
For use for Tutors, click the link "Concept Tutor Plus" at the left of the page.
This video, created by members of Oakland University's Writing Center, portrays a frustrated student and a tutor's attempt to calm the student and begin the consultation. The video is not promotional or instructive, but could be used to start a conversation among tutors about how to handle a difficult student.