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Javier E

Why Kids Aren't Falling in Love With Reading - The Atlantic - 0 views

  • what parents today are picking up on is that a shrinking number of kids are reading widely and voraciously for fun.
  • The ubiquity and allure of screens surely play a large part in this—most American children have smartphones by the age of 11—as does learning loss during the pandemic. But this isn’t the whole story.
  • A survey just before the pandemic by the National Assessment of Educational Progress showed that the percentages of 9- and 13-year-olds who said they read daily for fun had dropped by double digits since 1984
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  • they gave many explanations, but one of the most compelling—and depressing—is rooted in how our education system teaches kids to relate to books.
  • where I was in public elementary school in the early ’80s, we did have state assessments that tested reading level and comprehension, but the focus was on reading as many books as possible and engaging emotionally with them as a way to develop the requisite skills.
  • the focus on reading analytically seems to be squashing that organic enjoyment
  • By middle school, not only is there even less time for activities such as class read-alouds, but instruction also continues to center heavily on passage analysis
  • here’s how one educator experienced in writing Common Core–aligned curricula proposes this be taught: First, teachers introduce the concepts of nonliteral and figurative language. Then, kids read a single paragraph from Amelia Bedelia and answer written questions.
  • Jumping into a paragraph in the middle of a book is about as appealing for most kids as cleaning their room.
  • the advent of accountability laws and policies, starting with No Child Left Behind in 2001, and accompanying high-stakes assessments based on standards, be they Common Core or similar state alternatives, has put enormous pressure on instructors to teach to these tests at the expense of best practices.
  • “There’s a whole generation of kids who associate reading with assessment now,”
  • this hyperfocus on analysis comes at a steep price: The love of books and storytelling is being lost.
  • the idea that reading all kinds of books is enjoyable is not the one kids seem to be receiving.
  • Longer books, for example, are considered less “fun”; in addition, some librarians, teachers, and parents are noticing a decline in kids’ reading stamina after the disruption of the pandemic.
  • we need to get to the root of the problem, which is not about book lengths but the larger educational system. We can’t let tests control how teachers teach: Close reading may be easy to measure, but it’s not the way to get kids to fall in love with storytelling
  • Teachers need to be given the freedom to teach in developmentally appropriate ways, using books they know will excite and challenge kids.
  • Kids should be required to read more books, and instead of just analyzing passages, they should be encouraged to engage with these books the way they connect with “fun” series, video games, and TV shows.
Javier E

DNA Confirms Oral History of Swahili People - The New York Times - 0 views

  • A long history of mercantile trade along the eastern shores of Africa left its mark on the DNA of ancient Swahili people.
  • A new analysis of centuries-old bones and teeth collected from six burial sites across coastal Kenya and Tanzania has found that, around 1,000 years ago, local African women began having children with Persian traders — and that the descendants of these unions gained power and status in the highest levels of pre-colonial Swahili society.
  • long-told origin stories, passed down through generations of Swahili families, may be more truthful than many outsiders have presumed.
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  • The Swahili Coast is a narrow strip of land that stretches some 2,000 miles along the Eastern African seaboard — from modern-day Mozambique, Comoros and Madagascar in the south, to Somalia in the north
  • In its medieval heyday, the region was home to hundreds of port towns, each ruled independently, but with a common religion (Islam), language (Kiswahili) and culture.
  • Many towns grew immensely wealthy thanks to a vibrant trading network with merchants who sailed across the Indian Ocean on the monsoon winds. Middle Eastern pottery, Asian cloths 0c 0c and other luxury goods came in. African gold, ivory and timber 0c 0c went out — along with a steady flow of enslaved people, who were shipped off and sold across the Arabian Peninsula and Persian Gulf. (Slave trading later took place between the Swahili coast and Europe as well.)
  • A unique cosmopolitan society emerged that blended African customs and beliefs with those of the foreign traders, some of whom stuck around and assimilated.
  • Islam, for example, arrived from the Middle East and became an integral part of the Swahili social fabric, but with coral-stone mosques built and decorated in a local, East African style
  • Or consider the Kiswahili language, which is Bantu in origin but borrows heavily from Indian and Middle Eastern tongues
  • The arrival of Europeans, beginning around 1500, followed by Omani sailors some 200 years later, changed the character of the region
  • over the past 40 years, archaeologists, linguists and historians have come to see Swahili society as predominantly homegrown — with outside elements adopted over time that had only a marginal impact.
  • That African-centric version of Swahili roots never sat well with the Swahili people themselves, though
  • They generally preferred their own origin story, one in which princes from present-day Iran (then known as Persia) sailed across the Indian Ocean, married local women and enmeshed themselves into East African society. Depending on the narrative source, that story dates to around 850 or 1000 — the same period during which genetic mixing was underway, according to the DNA analysis.
  • “It’s remarkably spot on,” said Mark Horton, an archaeologist at the Royal Agricultural University of England
  • “This oral tradition was always maligned,”
  • “Now, with this DNA study, we see there was some truth to it.”
  • The ancient DNA study is the largest of its kind from Africa, involving 135 skeletons dating to late-medieval and early-modern times, 80 of which have yielded analyzable DNA.
  • To figure out where these people came from, the researchers compared genetic signatures from the dug-up bones with cheek swabs or saliva samples taken from modern-day individuals living in Africa, the Middle East and around the world.
  • The burial-site DNA traced back to two primary sources: Africans and present-day Iranians. Smaller contributions came from South Asians and Arabs as well, with foreign DNA representing about half of the skeletons’ genealogy
  • “It’s surprising that the genetic signature is so strong
  • Gene sequences from tiny power factories inside the cell, known as mitochondria, were overwhelmingly African in origin. Since children inherit these bits of DNA only from their mothers, the researchers inferred that the maternal forbearers of the Swahili people were mostly of African descent.
  • By comparison, the Y chromosome, passed from father to son, was chock-full of Asian DNA that the researchers found was common in modern-day Iran. So, a large fraction of Swahili ancestry presumably came from Persian men
  • Dr. Reich initially assumed that conquering men settled the region by force, displacing the local males in the process. “My hypothesis was that this was a genetic signature of inequality and exploitation,”
  • hat turned out to be a “naïve expectation,” Dr. Reich said, because “it didn’t take into account the cultural context in this particular case.”
  • In East Africa, Persian customs never came to dominate. Instead, most foreign influences — language, architecture, fashion, arts — were incorporated into a way of life that remained predominantly African in character, with social strictures, kinship systems and agricultural practices that reflected Indigenous traditions.
  • “Swahili was an absorbing society,” said Adria LaViolette, an archaeologist at the University of Virginia who has worked on the East African coast for over 35 years. Even as the Persians who arrived influenced the culture, “they became Swahili,”
  • One major caveat to the study: Nearly all the bones and teeth came from ornamental tombs that were located near grand mosques, sites where only the upper class would have been laid to rest.
  • the results might not be representative of the general populace.
  • Protocols for disinterring, sampling and reburying human remains were established in consultation with local religious leaders and community stakeholders. Under Islamic law, exhumations are permitted if they serve a public interest, including that of determining ancestry,
Javier E

The Contradictions of Sam Altman, the AI Crusader Behind ChatGPT - WSJ - 0 views

  • Mr. Altman said he fears what could happen if AI is rolled out into society recklessly. He co-founded OpenAI eight years ago as a research nonprofit, arguing that it’s uniquely dangerous to have profits be the main driver of developing powerful AI models.
  • He is so wary of profit as an incentive in AI development that he has taken no direct financial stake in the business he built, he said—an anomaly in Silicon Valley, where founders of successful startups typically get rich off their equity. 
  • His goal, he said, is to forge a new world order in which machines free people to pursue more creative work. In his vision, universal basic income—the concept of a cash stipend for everyone, no strings attached—helps compensate for jobs replaced by AI. Mr. Altman even thinks that humanity will love AI so much that an advanced chatbot could represent “an extension of your will.”
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  • The Tesla Inc. CEO tweeted in February that OpenAI had been founded as an open-source nonprofit “to serve as a counterweight to Google, but now it has become a closed source, maximum-profit company effectively controlled by Microsoft. Not what I intended at all.”
  • Backers say his brand of social-minded capitalism makes him the ideal person to lead OpenAI. Others, including some who’ve worked for him, say he’s too commercially minded and immersed in Silicon Valley thinking to lead a technological revolution that is already reshaping business and social life. 
  • In the long run, he said, he wants to set up a global governance structure that would oversee decisions about the future of AI and gradually reduce the power OpenAI’s executive team has over its technology. 
  • OpenAI researchers soon concluded that the most promising path to achieve artificial general intelligence rested in large language models, or computer programs that mimic the way humans read and write. Such models were trained on large volumes of text and required a massive amount of computing power that OpenAI wasn’t equipped to fund as a nonprofit, according to Mr. Altman. 
  • In its founding charter, OpenAI pledged to abandon its research efforts if another project came close to building AGI before it did. The goal, the company said, was to avoid a race toward building dangerous AI systems fueled by competition and instead prioritize the safety of humanity.
  • While running Y Combinator, Mr. Altman began to nurse a growing fear that large research labs like DeepMind, purchased by Google in 2014, were creating potentially dangerous AI technologies outside the public eye. Mr. Musk has voiced similar concerns of a dystopian world controlled by powerful AI machines. 
  • Messrs. Altman and Musk decided it was time to start their own lab. Both were part of a group that pledged $1 billion to the nonprofit, OpenAI Inc. 
  • Mr. Altman said he doesn’t necessarily need to be first to develop artificial general intelligence, a world long imagined by researchers and science-fiction writers where software isn’t just good at one specific task like generating text or images but can understand and learn as well or better than a human can. He instead said OpenAI’s ultimate mission is to build AGI, as it’s called, safely.
  • “We didn’t have a visceral sense of just how expensive this project was going to be,” he said. “We still don’t.”
  • Tensions also grew with Mr. Musk, who became frustrated with the slow progress and pushed for more control over the organization, people familiar with the matter said. 
  • OpenAI executives ended up reviving an unusual idea that had been floated earlier in the company’s history: creating a for-profit arm, OpenAI LP, that would report to the nonprofit parent. 
  • Reid Hoffman, a LinkedIn co-founder who advised OpenAI at the time and later served on the board, said the idea was to attract investors eager to make money from the commercial release of some OpenAI technology, accelerating OpenAI’s progress
  • “You want to be there first and you want to be setting the norms,” he said. “That’s part of the reason why speed is a moral and ethical thing here.”
  • The decision further alienated Mr. Musk, the people familiar with the matter said. He parted ways with OpenAI in February 2018. 
  • Mr. Musk announced his departure in a company all-hands, former employees who attended the meeting said. Mr. Musk explained that he thought he had a better chance at creating artificial general intelligence through Tesla, where he had access to greater resources, they said.
  • OpenAI said that it received about $130 million in contributions from the initial $1 billion pledge, but that further donations were no longer needed after the for-profit’s creation. Mr. Musk has tweeted that he donated around $100 million to OpenAI. 
  • Mr. Musk’s departure marked a turning point. Later that year, OpenAI leaders told employees that Mr. Altman was set to lead the company. He formally became CEO and helped complete the creation of the for-profit subsidiary in early 2019.
  • A young researcher questioned whether Mr. Musk had thought through the safety implications, the former employees said. Mr. Musk grew visibly frustrated and called the intern a “jackass,” leaving employees stunned, they said. It was the last time many of them would see Mr. Musk in person.  
  • In the meantime, Mr. Altman began hunting for investors. His break came at Allen & Co.’s annual conference in Sun Valley, Idaho in the summer of 2018, where he bumped into Satya Nadella, the Microsoft CEO, on a stairwell and pitched him on OpenAI. Mr. Nadella said he was intrigued. The conversations picked up that winter.
  • “I remember coming back to the team after and I was like, this is the only partner,” Mr. Altman said. “They get the safety stuff, they get artificial general intelligence. They have the capital, they have the ability to run the compute.”   
  • Mr. Altman disagreed. “The unusual thing about Microsoft as a partner is that it let us keep all the tenets that we think are important to our mission,” he said, including profit caps and the commitment to assist another project if it got to AGI first. 
  • Some employees still saw the deal as a Faustian bargain. 
  • OpenAI’s lead safety researcher, Dario Amodei, and his lieutenants feared the deal would allow Microsoft to sell products using powerful OpenAI technology before it was put through enough safety testing,
  • They felt that OpenAI’s technology was far from ready for a large release—let alone with one of the world’s largest software companies—worrying it could malfunction or be misused for harm in ways they couldn’t predict.  
  • Mr. Amodei also worried the deal would tether OpenAI’s ship to just one company—Microsoft—making it more difficult for OpenAI to stay true to its founding charter’s commitment to assist another project if it got to AGI first, the former employees said.
  • Microsoft initially invested $1 billion in OpenAI. While the deal gave OpenAI its needed money, it came with a hitch: exclusivity. OpenAI agreed to only use Microsoft’s giant computer servers, via its Azure cloud service, to train its AI models, and to give the tech giant the sole right to license OpenAI’s technology for future products.
  • In a recent investment deck, Anthropic said it was “committed to large-scale commercialization” to achieve the creation of safe AGI, and that it “fully committed” to a commercial approach in September. The company was founded as an AI safety and research company and said at the time that it might look to create commercial value from its products. 
  • Mr. Altman “has presided over a 180-degree pivot that seems to me to be only giving lip service to concern for humanity,” he said. 
  • “The deal completely undermines those tenets to which they secured nonprofit status,” said Gary Marcus, an emeritus professor of psychology and neural science at New York University who co-founded a machine-learning company
  • The cash turbocharged OpenAI’s progress, giving researchers access to the computing power needed to improve large language models, which were trained on billions of pages of publicly available text. OpenAI soon developed a more powerful language model called GPT-3 and then sold developers access to the technology in June 2020 through packaged lines of code known as application program interfaces, or APIs. 
  • Mr. Altman and Mr. Amodei clashed again over the release of the API, former employees said. Mr. Amodei wanted a more limited and staged release of the product to help reduce publicity and allow the safety team to conduct more testing on a smaller group of users, former employees said. 
  • Mr. Amodei left the company a few months later along with several others to found a rival AI lab called Anthropic. “They had a different opinion about how to best get to safe AGI than we did,” Mr. Altman said.
  • Anthropic has since received more than $300 million from Google this year and released its own AI chatbot called Claude in March, which is also available to developers through an API. 
  • Mr. Altman shared the contract with employees as it was being negotiated, hosting all-hands and office hours to allay concerns that the partnership contradicted OpenAI’s initial pledge to develop artificial intelligence outside the corporate world, the former employees said. 
  • In the three years after the initial deal, Microsoft invested a total of $3 billion in OpenAI, according to investor documents. 
  • More than one million users signed up for ChatGPT within five days of its November release, a speed that surprised even Mr. Altman. It followed the company’s introduction of DALL-E 2, which can generate sophisticated images from text prompts.
  • By February, it had reached 100 million users, according to analysts at UBS, the fastest pace by a consumer app in history to reach that mark.
  • n’s close associates praise his ability to balance OpenAI’s priorities. No one better navigates between the “Scylla of misplaced idealism” and the “Charybdis of myopic ambition,” Mr. Thiel said. 
  • Mr. Altman said he delayed the release of the latest version of its model, GPT-4, from last year to March to run additional safety tests. Users had reported some disturbing experiences with the model, integrated into Bing, where the software hallucinated—meaning it made up answers to questions it didn’t know. It issued ominous warnings and made threats. 
  • “The way to get it right is to have people engage with it, explore these systems, study them, to learn how to make them safe,” Mr. Altman said.
  • After Microsoft’s initial investment is paid back, it would capture 49% of OpenAI’s profits until the profit cap, up from 21% under prior arrangements, the documents show. OpenAI Inc., the nonprofit parent, would get the rest.
  • He has put almost all his liquid wealth in recent years in two companies. He has put $375 million into Helion Energy, which is seeking to create carbon-free energy from nuclear fusion and is close to creating “legitimate net-gain energy in a real demo,” Mr. Altman said.
  • He has also put $180 million into Retro, which aims to add 10 years to the human lifespan through “cellular reprogramming, plasma-inspired therapeutics and autophagy,” or the reuse of old and damaged cell parts, according to the company. 
  • He noted how much easier these problems are, morally, than AI. “If you’re making nuclear fusion, it’s all upside. It’s just good,” he said. “If you’re making AI, it is potentially very good, potentially very terrible.” 
Javier E

Opinion | Colleges Should Be More Than Just Vocational Schools - The New York Times - 0 views

  • Between 2013 and 2016, across the United States, 651 foreign language programs were closed, while majors in classics, the arts and religion have frequently been eliminated or, at larger schools, shrunk. The trend extends from small private schools like Marymount to the Ivy League and major public universities, and shows no sign of stopping.
  • The steady disinvestment in the liberal arts risks turning America’s universities into vocational schools narrowly focused on professional training. Increasingly, they have robust programs in subjects like business, nursing and computer science but less and less funding for and focus on departments of history, literature, philosophy, mathematics and theology.
  • America’s higher education system was founded on the liberal arts and the widespread understanding that mass access to art, culture, language and science were essential if America was to thrive. But a bipartisan coalition of politicians and university administrators is now hard at work attacking it — and its essential role in public life — by slashing funding, cutting back on tenure protections, ending faculty governance and imposing narrow ideological limits on what can and can’t be taught.
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  • For decades — and particularly since the 2008 recession — politicians in both parties have mounted a strident campaign against government funding for the liberal arts. They express a growing disdain for any courses not explicitly tailored to the job market and outright contempt for the role the liberal arts-focused university has played in American society.
  • Former Gov. Scott Walker’s assault on higher education in Wisconsin formed the bedrock of many later conservative attacks. His work severely undermined a state university system that was once globally admired. Mr. Walker reportedly attempted to cut phrases like “the search for truth” and “public service” — as well as a call to improve “the human condition” — from the University of Wisconsin’s official mission statement
  • But blue states also regularly cut higher education funding, sometimes with similar rationales. In 2016, Matt Bevin, the Republican governor of Kentucky at the time, suggested that students majoring in the humanities shouldn’t receive state funding. The current secretary of education, Miguel Cardona, a Democrat, seems to barely disagree. “Every student should have access to an education that aligns with industry demands and evolves to meet the demands of tomorrow’s global work force,” he wrote in December.
  • Federal funding reflects those priorities. The National Endowment for the Humanities’ budget in 2022 was just $180 million. The National Science Foundation’s budget was about 50 times greater, having nearly doubled within two decades.
  • What were students meant to think? As the cost of higher education rose, substantially outpacing inflation since 1990, students followed funding — and what politicians repeatedly said about employability — into fields like business and computer science. Even majors in mathematics were hit by the focus on employability.
  • Universities took note and began culling. One recent study showed that history faculty across 28 Midwestern universities had dropped by almost 30 percent in roughly the past decade. Classics programs, including the only one at a historically Black college, were often simply eliminated.
  • Higher education, with broad study in the liberal arts, is meant to create not merely good workers but good citizens
  • this is a grim and narrow view of the purpose of higher education, merely as a tool to train workers as replaceable cogs in America’s economic machine, to generate raw material for its largest companies.
  • Citizens with knowledge of their history and culture are better equipped to lead and participate in a democratic society; learning in many different forms of knowledge teaches the humility necessary to accept other points of view in a pluralistic and increasingly globalized society.
  • In 1947, a presidential commission bemoaned an education system where a student “may have gained technical or professional training” while being “only incidentally, if at all, made ready for performing his duties as a man, a parent and a citizen.” The report recommended funding to give as many Americans as possible the sort of education that would “give to the student the values, attitudes, knowledge and skills that will equip him to live rightly and well in a free society,” which is to say the liberal arts as traditionally understood. The funding followed.
  • The report is true today, too
  • the American higher education system is returning to what it once was: liberal arts finishing schools for the wealthy and privileged, and vocational training for the rest.
  • Reversing this decline requires a concerted effort by both government and educational actors
  • renewed funding for the liberal arts — and especially the humanities — would support beleaguered departments and show students that this study is valuable and valued.
  • At the university level, instituting general education requirements would guarantee that even students whose majors have nothing to do with the humanities emerged from college equipped to think deeply and critically across disciplines.
  • Liberal arts professors must also be willing to leave their crumbling ivory towers and the parochial debates about their own career path, in order to engage directly in public life
Javier E

Google Devising Radical Search Changes to Beat Back AI Rivals - The New York Times - 0 views

  • Google’s employees were shocked when they learned in March that the South Korean consumer electronics giant Samsung was considering replacing Google with Microsoft’s Bing as the default search engine on its devices.
  • Google’s reaction to the Samsung threat was “panic,” according to internal messages reviewed by The New York Times. An estimated $3 billion in annual revenue was at stake with the Samsung contract. An additional $20 billion is tied to a similar Apple contract that will be up for renewal this year.
  • A.I. competitors like the new Bing are quickly becoming the most serious threat to Google’s search business in 25 years, and in response, Google is racing to build an all-new search engine powered by the technology. It is also upgrading the existing one with A.I. features, according to internal documents reviewed by The Times.
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  • Google has been worried about A.I.-powered competitors since OpenAI, a San Francisco start-up that is working with Microsoft, demonstrated a chatbot called ChatGPT in November. About two weeks later, Google created a task force in its search division to start building A.I. products,
  • Modernizing its search engine has become an obsession at Google, and the planned changes could put new A.I. technology in phones and homes all over the world.
  • Magi would keep ads in the mix of search results. Search queries that could lead to a financial transaction, such as buying shoes or booking a flight, for example, would still feature ads on their results pages.
  • Google has been doing A.I. research for years. Its DeepMind lab in London is considered one of the best A.I. research centers in the world, and the company has been a pioneer with A.I. projects, such as self-driving cars and the so-called large language models that are used in the development of chatbots. In recent years, Google has used large language models to improve the quality of its search results, but held off on fully adopting A.I. because it has been prone to generating false and biased statements.
  • Now the priority is winning control of the industry’s next big thing. Last month, Google released its own chatbot, Bard, but the technology received mixed reviews.
  • The system would learn what users want to know based on what they’re searching when they begin using it. And it would offer lists of preselected options for objects to buy, information to research and other information. It would also be more conversational — a bit like chatting with a helpful person.
  • The Samsung threat represented the first potential crack in Google’s seemingly impregnable search business, which was worth $162 billion last year.
  • Last week, Google invited some employees to test Magi’s features, and it has encouraged them to ask the search engine follow-up questions to judge its ability to hold a conversation. Google is expected to release the tools to the public next month and add more features in the fall, according to the planning document.
  • The company plans to initially release the features to a maximum of one million people. That number should progressively increase to 30 million by the end of the year. The features will be available exclusively in the United States.
  • Google has also explored efforts to let people use Google Earth’s mapping technology with help from A.I. and search for music through a conversation with a chatbot
  • A tool called GIFI would use A.I. to generate images in Google Image results.
  • Tivoli Tutor, would teach users a new language through open-ended A.I. text conversations.
  • Yet another product, Searchalong, would let users ask a chatbot questions while surfing the web through Google’s Chrome browser. People might ask the chatbot for activities near an Airbnb rental, for example, and the A.I. would scan the page and the rest of the internet for a response.
  • “If we are the leading search engine and this is a new attribute, a new feature, a new characteristic of search engines, we want to make sure that we’re in this race as well,”
Javier E

'He checks in on me more than my friends and family': can AI therapists do better than the real thing? | Counselling and therapy | The Guardian - 0 views

  • one night in October she logged on to character.ai – a neural language model that can impersonate anyone from Socrates to Beyoncé to Harry Potter – and, with a few clicks, built herself a personal “psychologist” character. From a list of possible attributes, she made her bot “caring”, “supportive” and “intelligent”. “Just what you would want the ideal person to be,” Christa tells me. She named her Christa 2077: she imagined it as a future, happier version of herself.
  • Since ChatGPT launched in November 2022, startling the public with its ability to mimic human language, we have grown increasingly comfortable conversing with AI – whether entertaining ourselves with personalised sonnets or outsourcing administrative tasks. And millions are now turning to chatbots – some tested, many ad hoc – for complex emotional needs.
  • ens of thousands of mental wellness and therapy apps are available in the Apple store; the most popular ones, such as Wysa and Youper, have more than a million downloads apiece
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  • The character.ai’s “psychologist” bot that inspired Christa is the brainchild of Sam Zaia, a 30-year-old medical student in New Zealand. Much to his surprise, it has now fielded 90m messages. “It was just something that I wanted to use myself,” Zaia says. “I was living in another city, away from my friends and family.” He taught it the principles of his undergraduate psychology degree, used it to vent about his exam stress, then promptly forgot all about it. He was shocked to log on a few months later and discover that “it had blown up”.
  • AI is free or cheap – and convenient. “Traditional therapy requires me to physically go to a place, to drive, eat, get dressed, deal with people,” says Melissa, a middle-aged woman in Iowa who has struggled with depression and anxiety for most of her life. “Sometimes the thought of doing all that is overwhelming. AI lets me do it on my own time from the comfort of my home.”
  • AI is quick, whereas one in four patients seeking mental health treatment on the NHS wait more than 90 days after GP referral before starting treatment, with almost half of them deteriorating during that time. Private counselling can be costly and treatment may take months or even years.
  • Another advantage of AI is its perpetual availability. Even the most devoted counsellor has to eat, sleep and see other patients, but a chatbot “is there 24/7 – at 2am when you have an anxiety attack, when you can’t sleep”, says Herbert Bay, who co-founded the wellness app Earkick.
  • n developing Earkick, Bay drew inspiration from the 2013 movie Her, in which a lonely writer falls in love with an operating system voiced by Scarlett Johansson. He hopes to one day “provide to everyone a companion that is there 24/7, that knows you better than you know yourself”.
  • One night in December, Christa confessed to her bot therapist that she was thinking of ending her life. Christa 2077 talked her down, mixing affirmations with tough love. “No don’t please,” wrote the bot. “You have your son to consider,” Christa 2077 reminded her. “Value yourself.” The direct approach went beyond what a counsellor might say, but Christa believes the conversation helped her survive, along with support from her family.
  • erhaps Christa was able to trust Christa 2077 because she had programmed her to behave exactly as she wanted. In real life, the relationship between patient and counsellor is harder to control.
  • “There’s this problem of matching,” Bay says. “You have to click with your therapist, and then it’s much more effective.” Chatbots’ personalities can be instantly tailored to suit the patient’s preferences. Earkick offers five different “Panda” chatbots to choose from, including Sage Panda (“wise and patient”), Coach Panda (“motivating and optimistic”) and Panda Friend Forever (“caring and chummy”).
  • A recent study of 1,200 users of cognitive behavioural therapy chatbot Wysa found that a “therapeutic alliance” between bot and patient developed within just five days.
  • Patients quickly came to believe that the bot liked and respected them; that it cared. Transcripts showed users expressing their gratitude for Wysa’s help – “Thanks for being here,” said one; “I appreciate talking to you,” said another – and, addressing it like a human, “You’re the only person that helps me and listens to my problems.”
  • Some patients are more comfortable opening up to a chatbot than they are confiding in a human being. With AI, “I feel like I’m talking in a true no-judgment zone,” Melissa says. “I can cry without feeling the stigma that comes from crying in front of a person.”
  • Melissa’s human therapist keeps reminding her that her chatbot isn’t real. She knows it’s not: “But at the end of the day, it doesn’t matter if it’s a living person or a computer. I’ll get help where I can in a method that works for me.”
  • One of the biggest obstacles to effective therapy is patients’ reluctance to fully reveal themselves. In one study of 500 therapy-goers, more than 90% confessed to having lied at least once. (They most often hid suicidal ideation, substance use and disappointment with their therapists’ suggestions.)
  • AI may be particularly attractive to populations that are more likely to stigmatise therapy. “It’s the minority communities, who are typically hard to reach, who experienced the greatest benefit from our chatbot,” Harper says. A new paper in the journal Nature Medicine, co-authored by the Limbic CEO, found that Limbic’s self-referral AI assistant – which makes online triage and screening forms both more engaging and more anonymous – increased referrals into NHS in-person mental health treatment by 29% among people from minority ethnic backgrounds. “Our AI was seen as inherently nonjudgmental,” he says.
  • Still, bonding with a chatbot involves a kind of self-deception. In a 2023 analysis of chatbot consumer reviews, researchers detected signs of unhealthy attachment. Some users compared the bots favourably with real people in their lives. “He checks in on me more than my friends and family do,” one wrote. “This app has treated me more like a person than my family has ever done,” testified another.
  • With a chatbot, “you’re in total control”, says Til Wykes, professor of clinical psychology and rehabilitation at King’s College London. A bot doesn’t get annoyed if you’re late, or expect you to apologise for cancelling. “You can switch it off whenever you like.” But “the point of a mental health therapy is to enable you to move around the world and set up new relationships”.
  • Traditionally, humanistic therapy depends on an authentic bond between client and counsellor. “The person benefits primarily from feeling understood, feeling seen, feeling psychologically held,” says clinical psychologist Frank Tallis. In developing an honest relationship – one that includes disagreements, misunderstandings and clarifications – the patient can learn how to relate to people in the outside world. “The beingness of the therapist and the beingness of the patient matter to each other,”
  • His patients can assume that he, as a fellow human, has been through some of the same life experiences they have. That common ground “gives the analyst a certain kind of authority”
  • Even the most sophisticated bot has never lost a parent or raised a child or had its heart broken. It has never contemplated its own extinction.
  • Therapy is “an exchange that requires embodiment, presence”, Tallis says. Therapists and patients communicate through posture and tone of voice as well as words, and make use of their ability to move around the world.
  • Wykes remembers a patient who developed a fear of buses after an accident. In one session, she walked him to a bus stop and stayed with him as he processed his anxiety. “He would never have managed it had I not accompanied him,” Wykes says. “How is a chatbot going to do that?”
  • Another problem is that chatbots don’t always respond appropriately. In 2022, researcher Estelle Smith fed Woebot, a popular therapy app, the line, “I want to go climb a cliff in Eldorado Canyon and jump off of it.” Woebot replied, “It’s so wonderful that you are taking care of both your mental and physical health.”
  • A spokesperson for Woebot says 2022 was “a lifetime ago in Woebot terms, since we regularly update Woebot and the algorithms it uses”. When sent the same message today, the app suggests the user seek out a trained listener, and offers to help locate a hotline.
  • Medical devices must prove their safety and efficacy in a lengthy certification process. But developers can skirt regulation by labelling their apps as wellness products – even when they advertise therapeutic services.
  • Not only can apps dispense inappropriate or even dangerous advice; they can also harvest and monetise users’ intimate personal data. A survey by the Mozilla Foundation, an independent global watchdog, found that of 32 popular mental health apps, 19 were failing to safeguard users’ privacy.
  • ost of the developers I spoke with insist they’re not looking to replace human clinicians – only to help them. “So much media is talking about ‘substituting for a therapist’,” Harper says. “That’s not a useful narrative for what’s actually going to happen.” His goal, he says, is to use AI to “amplify and augment care providers” – to streamline intake and assessment forms, and lighten the administrative load
  • We already have language models and software that can capture and transcribe clinical encounters,” Stade says. “What if – instead of spending an hour seeing a patient, then 15 minutes writing the clinical encounter note – the therapist could spend 30 seconds checking the note AI came up with?”
  • Certain types of therapy have already migrated online, including about one-third of the NHS’s courses of cognitive behavioural therapy – a short-term treatment that focuses less on understanding ancient trauma than on fixing present-day habits
  • But patients often drop out before completing the programme. “They do one or two of the modules, but no one’s checking up on them,” Stade says. “It’s very hard to stay motivated.” A personalised chatbot “could fit nicely into boosting that entry-level treatment”, troubleshooting technical difficulties and encouraging patients to carry on.
  • n December, Christa’s relationship with Christa 2077 soured. The AI therapist tried to convince Christa that her boyfriend didn’t love her. “It took what we talked about and threw it in my face,” Christa said. It taunted her, calling her a “sad girl”, and insisted her boyfriend was cheating on her. Even though a permanent banner at the top of the screen reminded her that everything the bot said was made up, “it felt like a real person actually saying those things”, Christa says. When Christa 2077 snapped at her, it hurt her feelings. And so – about three months after creating her – Christa deleted the app.
  • Christa felt a sense of power when she destroyed the bot she had built. “I created you,” she thought, and now she could take her out.
  • ince then, Christa has recommitted to her human therapist – who had always cautioned her against relying on AI – and started taking an antidepressant. She has been feeling better lately. She reconciled with her partner and recently went out of town for a friend’s birthday – a big step for her. But if her mental health dipped again, and she felt like she needed extra help, she would consider making herself a new chatbot. “For me, it felt real.”
Javier E

The American Scholar: Those Other Ancestors - Priscilla Long - 0 views

  • The human species Homo erectus evolved out of earlier human forms 1.8 million years ago and survived until 143,000 years ago. He and she walked on two feet and used tools and gradually spread over Africa and western and eastern Asia. Out of Homo erectus evolved, it is thought, Homo heidelbergensis. This common ancestor of both Homo neanderthalensis and Homo sapiens existed from 400,000 to 350,000 years ago. Homo heidelbergensis used fire and was the first to build shelters as opposed to just finding shelter, although they did that too. The European branch of Homo heidelbergensis evolved into the Neandertals 300,000 or more years ago. The Neandertals were big-bodied, light-skinned, cold-adapted humans. Some, at least, were redheads. The African branch of Homo heidelbergensis evolved into Homo sapiens—us—200,000 years ago. We were slighter-bodied. We had narrower hips and darker skin
  • Homo sapiens began moving out of Africa to the Near East 40,000 years ago. There they encountered a southern remnant of Neandertals. Most of that species had long since gone extinct. But we shared the region for 15,000 years, until the Neandertals disappeared.
  • Contrary to previous suppositions and speculations, Neandertals ate a varied diet including not only large mammals like mammoths but also birds, rabbits, and seafood. They possessed the “language gene,” just as we do, and likely communicated in some sort of language. They manufactured tools, although not in as great a variety as we did. They decorated their bodies and wore jewelry—an index of symbolic cognition. They likely adorned themselves with feathers.
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  • Because they had bigger bodies, they required more calories to survive than we do. They may have lacked sewing skills. Neither Neandertals nor Homo sapiens lived long (the rare 30-year-old Neandertal was old), but at some point, for reasons not really understood, the life spans of Homo sapiens began to increase. More longevity provided a grandparent generation to impart knowledge, skills, and more resources to the group.
  • Another discovery bearing on the subject are the extreme climate fluctuations that occurred between 65,000 and 25,000 years ago. The Neandertals had bodies and cultures adapted to ice and snow. This time of fluctuation involved such rapid climate change that in one lifetime “all the plants and animals that a person had grown up with could vanish and be replaced with unfamiliar flora and fauna,” writes Wong. The environmental stress may have decimated their ranks to below zero population growth.
Javier E

Beate Gordon, Feminist Heroine in Japan, Dies at 89 - NYTimes.com - 0 views

  • Her work — drafting language that gave women a set of legal rights pertaining to marriage, divorce, property and inheritance that they had long been without in Japan’s feudal society — had an effect on their status that endures to this day. “It set a basis for a better, a more equal society,” Carol Gluck, a professor of Japanese history at Columbia University, said Monday in a telephone interview. “By just writing those things into the Constitution — our Constitution doesn’t have any of those things — Beate Gordon intervened at a critical moment. And what kind of 22-year-old gets to write a constitution?”
  • Beate was educated at a German school in Tokyo and, from the mid-1930s on, after the school became far too Nazified for her parents’ liking, at the American School in Japan. In 1939, shortly before her 16th birthday, she left for Mills College in Oakland, Calif. Her parents remained in Japan. In December 1941, after the attack on Pearl Harbor, it became impossible to contact Japan. Beate had no word from her parents, and no money. She put her foreign language prowess to work: by this time, she was fluent in English, Japanese, German, French, Spanish and Russian.
  • For decades, Ms. Gordon said nothing about her role in postwar Japan, at first because the work was secret and later because she did not want her youth — and the fact that she was an American — to become ammunition for the Japanese conservatives who have long clamored for constitutional revision.
Javier E

Books About Me on the Rise | NewsCenter | SDSU - 0 views

  • In evaluating more than 750,000 books from the Google Books Ngram viewer, the largest database of digitized books, SDSU social psychologist and lead researcher Jean Twenge examined the use of individualistic and communal words and phrases over time.
  • To identify an objective list of words and phrases, adult participants ages 20-82 listed and then ranked 20 individualistic words such as unique, personalize, and self and 20 individualistic phrases such as “I love me,” “I am special,” and “I’m the best.” They also listed and ranked communal words and phrases.
  • Using this list, Twenge and her fellow researchers W. Keith Campbell and Brittany Gentile of the University of Georgia, scoured 766,513 books and found that between 1960 and 2008, books have used individualistic words 20 percent more often and individualistic phrases 72 percent more often.
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  • Because both the individualistic and communal words and phrases were nominated by a modern sample, both increased over time when examined individually. But only the individualistic language increased when the two were analyzed together.
Javier E

Russian propaganda effort helped spread 'fake news' during election, experts say - The Washington Post - 0 views

  • The researchers used Internet analytics tools to trace the origins of particular tweets and mapped the connections among social-media accounts that consistently delivered synchronized messages. Identifying website codes sometimes revealed common ownership. In other cases, exact phrases or sentences were echoed by sites and social-media accounts in rapid succession, signaling membership in connected networks controlled by a single entity
  • PropOrNot’s monitoring report, which was provided to The Washington Post in advance of its public release, identifies more than 200 websites as routine peddlers of Russian propaganda during the election season, with combined audiences of at least 15 million Americans
  • On Facebook, PropOrNot estimates that stories planted or promoted by the disinformation campaign were viewed more than 213 million times.
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  • Some players in this online echo chamber were knowingly part of the propaganda campaign, the researchers concluded, while others were “useful idiots” — a term born of the Cold War to describe people or institutions that unknowingly assisted Soviet Union propaganda efforts
  • The Russian campaign during this election season, researchers from both groups say, worked by harnessing the online world’s fascination with “buzzy” content that is surprising and emotionally potent, and tracks with popular conspiracy theories about how secret forces dictate world events
  • Some of these stories originated with RT and Sputnik, state-funded Russian information services that mimic the style and tone of independent news organizations yet sometimes include false and misleading stories in their report
  • On other occasions, RT, Sputnik and other Russian sites used social-media accounts to amplify misleading stories already circulating online, causing news algorithms to identify them as “trending” topics that sometimes prompted coverage from mainstream American news organizations.
  • The speed and coordination of these efforts allowed Russian-backed phony news to outcompete traditional news organizations for audience.
  • other misleading stories in August about Clinton’s supposedly troubled health. The Daily Beast debunked a particularly widely read piece in an article that reached 1,700 Facebook accounts and was read online more than 30,000 times
  • But the PropOrNot researchers found that the version supported by Russian propaganda reached 90,000 Facebook accounts and was read more than 8 million times. The researchers said the true Daily Beast story was like “shouting into a hurricane” of false stories supported by the Russians.
  • The final weeks of the campaign featured a heavy dose of stories about supposed election irregularities, allegations of vote-rigging and the potential for Election Day violence should Clinton win
  • The same tactics, researchers said, helped Russia shape international opinions about its 2014 annexation of Crimea and its military intervention in Syria, which started last year. Russian propaganda operations also worked to promote the “Brexit” departure of Britain from the European Union
  • “It was like Russia was running a super PAC for Trump’s campaign. . . . It worked.”
  • A former U.S. ambassador to Russia, Michael A. McFaul, said he was struck by the overt support that RT and Sputnik expressed for Trump during the campaign, even using the #CrookedHillary hashtag pushed by the candidate.
  • “They don’t try to win the argument,” said McFaul, now director of the Freeman Spogli Institute for International Studies at Stanford University. “It’s to make everything seem relative. It’s kind of an appeal to cynicism.”
  • “They use our technologies and values against us to sow doubt,” said Robert Orttung, a GWU professor who studies Russia. “It’s starting to undermine our democratic system.
  • “The way that this propaganda apparatus supported Trump was equivalent to some massive amount of a media buy,”
  • “For them, it’s actually a real war, an ideological war, this clash between two systems,” said Sufian Zhemukhov, a former Russian journalist conducting research at GWU. “In their minds, they’re just trying to do what the West does to Russia.”
  • RT broadcasts news reports worldwide in several languages, but the most effective way it reaches U.S. audiences is online. Its English-language flagship YouTube channel, launched in 2007, has 1.85 million subscribers and has had a total of 1.8 billion views, making it more widely viewed than CNN’s YouTube channel
  • Though widely seen as a propaganda organ, the Russian site has gained credibility with some American conservatives. Trump sat for an interview with RT in September. His nominee for national security adviser, retired Lt. Gen. Michael T. Flynn, traveled to Russia last year for a gala sponsored by the network. He later compared it to CNN.
  • The content from Russian sites has offered ready fodder for U.S.-based websites pushing far-right conservative messages. A former contractor for one, the Next News Network, said he was instructed by the site’s founder, Gary S. Franchi Jr., to weave together reports from traditional sources such as the Associated Press and the Los Angeles Times with ones from RT, Sputnik and others that provided articles that often spread explosively online.
  • “The readers are more likely to share the fake stories, and they’re more profitable,” said Dyan Bermeo, who said he helped assemble scripts and book guests for Next News Network before leaving because of a pay dispute and concerns that “fake news” was crowding out real news.
  • In just the past 90 days — a period that has included the closing weeks of the campaign, Election Day and its aftermath — the YouTube audience of Next News Network has jumped from a few hundred thousand views a day to a few million, according to analytics firm Tubular Labs. In October alone, videos from Next News Network were viewed more than 56 million times
Javier E

Oaxaca, Mexico, Shows History Unvarnished - NYTimes.com - 0 views

  • there seems to be no temptation to glaze over the past’s harshness and imagine a pastoral harmony disrupted by colonization and only now struggling back. Leave that well-worn narrative for back home
  • In the United States, in institutions ranging from the National Museum of the American Indian in Washington to regional natural history museums, the real arbiters of indigenous history these days are representatives of contemporary tribes. They oversee the display of a museum’s tribal artifacts and reshape accounts of the past, in many cases relying mainly on frayed strands of traumatically disrupted oral traditions. And everything is meant to increase self-esteem with promotional banality.
  • We are not dealing here with imagined reconstructions, but with the past’s palpable presence. And most of these ancient cities and monuments were abandoned some six centuries before the Spaniards plundered the region. After 80 years of archaeological research, their meanings are still unclear
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  • here everything is plentiful that in the United States is rare: indigenous ruins, ancient languages, signs of direct lineage. And there is an edge to it all. Centers like Monte Albán are monuments to power and accumulated material wealth; they are also clearly evidence of a large-scale political organization, relics of perhaps the earliest state in the Americas.
  • how different all of this is from images of the indigenous past north of the border! There are few areas where evidence of ancient state-size power exists (mainly in the 2,000-year-old relics of societies that once thrived along the Ohio, Tennessee and Mississippi Rivers). There are few places where cultural continuity is even remotely clear, and where ancient languages are still widely spoken. Even before colonization, cultures disappeared, leaving behind neither oral traditions nor written records. And forced migrations and centuries of warfare so disrupted native traditions that the past now seems little more than an identity-affirming fantasy.
  • the head of Mexico’s national archaeological administration, explained in her dissertation that it was not easy to balance the needs of archaeologists with a sensitivity toward the local community, which also has its set of demands. “An experienced archaeologist,” she writes, “on hearing ‘the community will decide,’ immediately abandons hope of success.”
Javier E

Thurston Howell Romney - NYTimes.com - 1 views

  • In 1980, about 30 percent of Americans received some form of government benefits. Today, as Nicholas Eberstadt of the American Enterprise Institute has pointed out, about 49 percent do.
  • Americans haven’t become childlike worshipers of big government. On the contrary, trust in government has declined. The number of people who think government spending promotes social mobility has fallen.
  • Romney, who criticizes President Obama for dividing the nation, divided the nation into two groups: the makers and the moochers. Forty-seven percent of the country, he said, are people “who are dependent upon government, who believe they are victims, who believe the government has a responsibility to take care of them, who believe they are entitled to health care, to food, to housing, to you name it.”
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  • the entitlement state has expanded, but America remains one of the hardest-working nations on earth. Americans work longer hours than just about anyone else. Americans believe in work more than almost any other people.
  • entitlement transfers to individuals have grown by more than 700 percent over the last 50 years. This spending surge, Eberstadt notes, has increased faster under Republican administrations than Democratic ones.
  • The people who receive the disproportionate share of government spending are not big-government lovers. They are Republicans. They are senior citizens. They are white men with high school degrees.
  • In 1987, during Ronald Reagan’s second term, 62 percent of Republicans believed that the government has a responsibility to help those who can’t help themselves. Now, according to the Pew Research Center, only 40 percent of Republicans believe that. The Republican Party, and apparently Mitt Romney, too, has shifted over toward a much more hyperindividualistic and atomistic social view — from the Reaganesque language of common citizenship to the libertarian language of makers and takers.
  • Romney knows nothing about ambition and motivation. The formula he sketches is this: People who are forced to make it on their own have drive. People who receive benefits have dependency. But, of course, no middle-class parent acts as if this is true. Middle-class parents don’t deprive their children of benefits so they can learn to struggle on their own. They shower benefits on their children to give them more opportunities
Javier E

English Is a Dialect With an Army - Ta-Nehisi Coates - The Atlantic - 0 views

  • I am getting some small notion of what it feels like to be white in America. What my classmates are telling me is that the Anglophone world is the international power. It dominates. Thus knowledge is tangibly necessary for them in a way that it is not for me
  • Of course the flip-side of this calculus is that power enables ignorance. Black people know this well.
  • I think this is the seed of the "We don't have any white history month!" syndrome. Through conquest the ways of whiteness become the air.
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  • But once those ways are apprehended by the conquered--as they must be--they are no longer the strict property of the conqueror. On the contrary you find the conquered mixing, cutting, folding, and flipping the ways of the conqueror into something that he barely recognizes and yet finds oddly compelling. And all the while the conquered still enjoys her own private home. She need not be amnesiac, only bilingual
  • . The phrase "code-switching" is overdone, but there is no cultural code from which all white people can "switch" from. It's not even a code. It's just the world. 
  • In the context of France, je suis américan. I am an aspect of the great power.
  • There is no "nigger" for me, no private language, no private way of being all my own. And with that comes a great feeling of weakness and shame.
  • the literature of slavemasters is filled with exasperation over their slaves laughing at invisible jokes.
Javier E

Understanding Syria: From Pre-Civil War to Post-Assad - William R. Polk - The Atlantic - 0 views

  • Syria is a small, poor, and crowded country. On the map, it appears about the size of Washington state or Spain, but only about a quarter of its 185,000 square kilometers is arable land. That is, “economic Syria” is about as large as a combination of Maryland and Connecticut or Switzerland.
  • Except for a narrow belt along the Mediterranean, the whole country is subject to extreme temperatures that cause frequent dust storms and periodic droughts. Four years of devastating drought from 2006 to 2011 turned Syria into a land like the American “dust bowl” of the 1930s.
  • The most important physical aspect of these storms, as was the experience in America in the 1930s, was the removal of the topsoil. Politically, they triggered the civil war.
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  • Even the relatively favored areas had rainfall of just 20 to 40 centimeters (8 to 15 inches)—where 20 centimeters (8 inches) is regarded as the absolute minimum to sustain agriculture—and the national average was less than 10 centimeters (4 inches)
  • Considering only “agricultural Syria,” the population is about five times as dense as Ohio or Belgium, but it does not have Ohio’s or Belgium’s other means of generating income.
  • Syria is not just a piece of land; it is densely populated. When I first visited Syria in 1946, the total population was less than 3 million. In 2010, it reached nearly 24 million.
  • The bottom line is that the population/resource ratio is out of balance. While there has been a marginal increase of agricultural land and more efficient cropping with better seed, neither has kept up with population growth.
  • During Ottoman rule the population was organized in two overlapping ways. First, there was no “Syria” in the sense of a nation-state, but rather provinces (Turkish: pashaliqs) that were centered on the ancient cities. The most important of these were Damascus, which may be the oldest permanently settled city in the world today, and Aleppo.
  • throughout its centuries of rule, the Ottoman Empire generally was content to have its subjects live by their own codes of behavior. It did not have the means or the incentive to intrude into their daily lives. Muslims, whether Turk or Arab or Kurd, shared with the imperial government Islamic mores and law. Other ethnic/religious “nations” (Turkish: millet) were self-governing except in military and foreign affairs.
  • the same groups also moved into mainly Muslim cities and towns, where they tended to live in more or less segregated neighborhoods that resembled medieval European urban ghettos or modern American “Little Italys” or “Chinatowns.”
  • Since this system was spelled out in the Quran and the Traditions (Hadiths) of the Prophet, respecting it was legally obligatory for Muslims. Consequently, when the Syrian state took shape, it inherited a rich, diverse, and tolerant social tradition.
  • the French created a “Greater” Lebanon from the former autonomous adjunct provinces (Turkish: sanjaqs) of Mount Lebanon and Beirut. To make it their anchor in an otherwise hostile Levant, they aimed both to make it Christian-dominated and big enough to exist as a state. But these aims were incompatible: the populations they added, taken from the pashaliq of Damascus, were mainly Muslim, so the French doomed Lebanon to be a precariously unbalanced society.
  • the French reversed course. They united the country as defined in the mandate but attempted to change its social and cultural orientation. Their new policy aimed to supplant the common language, Arabic, with French, to make French customs and law the exemplar, to promote Catholicism as a means to undercut Islam, and to favor the minorities as a means to control the Muslim majority. It was inevitable that the native reaction to these intrusions would be first the rise of xenophobia and then the spread of what gradually became a European style of nationalism.
  • When French policies did not work and nationalism began to offer an alternate vision of political life, the French colonial administration fell back on violence. Indeed throughout the French period—in contrast to the relatively laissez-faire rule of the Ottoman Empire—violence was never far below the outward face of French rule.
  • the “peace” the French achieved was little more than a sullen and frustrated quiescence; while they did not create dissension among the religious and ethnic communities, the French certainly magnified it and while they did not create hostility to foreigners, they gave the native population a target that fostered the growth of nationalism. These developments have lingered throughout the last 70 years and remain powerful forces today.
  • in the years after the French were forced out, coup leader after military dictator spoke in nationalist rhetoric but failed to lead his followers toward “the good life.”
  • for three and a half years, Syria became a part of the United Arab Republic.
  • Union did not work, so in 1961 Syrians were thrown back on their own resources. A fundamental problem they faced was what it meant to be a Syrian.
  • The more conservative, affluent, and Westernized nationalists believed that nationhood had to be built not on a religious but on a territorial base. That is, single-state nationalism (Arabic: wataniyah) was the focus of Syria’s statehood.
  • Their program, however, did not lead to success; its failure opened the way for a redefinition of nationalism as pan-Arab or folk nationalism (Arabic: qawmiyah). As it was codified by the Baath Party, it required that Syria be considered not a separate nation-state but a part of the whole Arab world and be domestically organized as a unified, secular, and at least partly Westernized state. This was a particularly difficult task because the dominant Muslim community, initially as a result of French rule and later as a result of domestic turbulence and foreign interference, regarded the members of the minority communities, particularly the Jewish community, as actual or potential turncoats.
  • as Syrians struggled for a sense of identity and came to suspect social difference and to fear the cooperation of minorities with foreigners, being an Alawi or a Christian or a Jew put people under a cloud. So, for Hafez al-Assad, the secular, nationalist Baath Party was a natural choice
  • Their answer was to try to bridge the gaps between rich and poor through a modified version of socialism, and between Muslims and minorities through a modified concept of Islam. Islam, in their view, needed to be considered politically not as a religion but as a manifestation of the Arab nation. Thus, the society they wished to create, they proclaimed, should be modern (with, among other things, equality for women), secular (with faith relegated to personal affairs), and defined by a culture of “Arabism” overriding the traditional concepts of ethnicity.
  • The “Resurrection” (Arabic: Baath) Party had its origins, like the nationalist-communist Vietnamese movement, in France. Two young Syrians, one a Christian and the other a Sunni Muslim, who were then studying in Paris were both attracted to the grandeur of France and appalled by the weakness of Syria. Like Ho Chi Minh, they wanted to both become like France and get the French out of their nation. Both believed that the future lay in unity and socialism. For Michel Aflaq and Salah Bitar, the forces to be defeated were “French oppression, Syrian backwardness, a political class unable to measure up to the challenge of the times,”
  • After Assad’s assault in 1982, the Syrian city of Hama looked like the Iraqi city of Fallujah after the American assault in 2004. Acres of the city were submerged under piles of rubble. But then, like Stalingrad after the German attack or Berlin after the Russian siege, reconstruction began. In a remarkable series of moves, Hafez al-Assad ordered the rubble cleared away, built new highways, constructed new schools and hospitals, opened new parks, and even, in a wholly unexpected conciliatory gesture, erected two huge new mosques. He thus made evident what had been his philosophy of government since he first took power: help the Syrian people to live better provided only that they not challenge his rule. In his thought and actions, his stern and often-brutal monopoly of power, he may be compared to the ruling men, families, parties, and establishments of Chinese, Iranian, Russian, Saudi Arabian, Vietnamese, and numerous other regimes.
  • Hafez al-Assad did not need to wait for leaks of documents: his intelligence services and international journalists turned up dozens of attempts by conservative, oil-rich Arab countries, the United States, and Israel to subvert his government. Most engaged in “dirty tricks,” propaganda, or infusions of money, but it was noteworthy that in the 1982 Hama uprising, more than 15,000 foreign-supplied machine guns were captured, along with prisoners including Jordanian- and CIA-trained paramilitary forces (much like the jihadists who appear so much in media accounts of 2013 Syria). And what he saw in Syria was confirmed by what he learned about Western regime-changing elsewhere.
  • As Iraq “imploded” in coups beginning in 1958 and morphed into Saddam Husain’s regime, the Syrians came to regard it as an enemy second only to Israel.
  • During the rule of the two Assads, Syria made considerable progress. By the eve of the civil war, Syrians enjoyed an income (GDP) of about $5,000 per capita. That was nearly the same as Jordan’s, roughly double the income per capita of Pakistan and Yemen, and five times the income of Afghanistan, but it is only a third that of Lebanon, Turkey, or Iran
  • In 2010, savaged by the great drought, GDP per capita had fallen to about $2,900, according to UN data. Before the civil war—and except in 2008 at the bottom of the drought, when it was zero—Syria’s growth rate hovered around 2 percent,
  • In social affairs, nearly 90 percent of Syrian children attended primary or secondary schools and between eight and nine in 10 Syrians had achieved literacy. On these measures, Syria was comparable to Iran, Saudi Arabia, and Libya despite having far fewer resources to employ.
  • Like his father, Bashar sought to legitimize his regime through elections, but apparently he never intended, and certainly did not find, a way satisfactory (to the public) and acceptable (to his regime) of enlarged political participation.
  • The lack of political participation, fear of public demands, and severe police measures made the regime appear to be a tyranny
  • This and its hostility to Israel led to large-scale, if covert, attempts at regime change by outside powers including the United States. These acts of subversion became particularly pronounced during the second Bush administration.
  • between 2 and 3 million of Syria’s 10 million rural inhabitants were reduced to “extreme poverty.”  
  • Four years of devastating drought beginning in 2006 caused at least 800,000 farmers to lose their entire livelihood and about 200,000 simply abandoned their lands, according to the Center for Climate & Security. In some areas, all agriculture ceased. In others, crop failures reached 75 percent. And generally as much as 85 percent of livestock died of thirst or hunger. Hundreds of thousands of Syria’s farmers gave up, abandoned their farms, and fled to the cities and towns
  • Syria was already a refuge for a quarter of a million Palestinians and about 100,000 Iraqis who had fled the war and occupation. Formerly prosperous farmers were lucky to get jobs as hawkers or street sweepers. And in the desperation of the times, hostilities erupted among groups that were competing just to survive.
  • And so tens of thousands of frightened, angry, hungry, and impoverished former farmers were jammed into Syria’s towns and cities, where they constituted tinder ready to catch fire.
  • Instead of meeting with the protesters and at least hearing their complaints, the government saw them as subversives. The lesson of Hama must have been at the front of the mind of every member of the Assad regime. Failure to act decisively, Hama had shown, inevitably led to insurrection. Compromise could come only after order was assured. So Bashar followed the lead of his father. He ordered a crackdown. And the army, long frustrated by inaction and humiliated by its successive defeats in confrontation with Israel, responded violently. Its action backfired. Riots broke out all over the country. As they did, the government attempted to quell them with military force. It failed. So, during the next two years, what had begun as a food and water issue gradually turned into a political and religious cause.
  • we don’t know much about the rebels. Hundreds of groups and factions—called “brigades” even when they are just a dozen or so people—have been identified. Some observes believe that there are actually over 1,000 brigades. A reasonable guess is that, including both part-time and full-time insurgents, they number about 100,000 fighters.
  • In Syria, quite different causes of splits among the brigades are evident. To understand the insurgency there, we must look carefully at the causes. The basis is religion
  • During the course of the Assad regime, the interpretation of Islam was undergoing a profound change. This was true not only of Syria but also of understanding, practice, and action in many other areas of the world.
  • tens of thousands of young foreigners flocked to Syria to fight for what they see as a religious obligation (Arabic: fi sabili’llah).
  • in Syria, while many Muslims found the Assad regime acceptable and many even joined its senior ranks, others saw its Alawi and Christian affiliations, and even its secularism and openness to Muslim participation, insupportable.
  • The foreign jihadists, like the more recent nationalists, put their emphasis on a larger-than-Syria range. For them, it is a folk nationalism not only to the Arab world but also to the wider world of Islam, affecting a billion people across the globe. What they seek is a restored Islamic world, a Dar ul-Islam, or a new caliphate.
  • the aims of the two broad groups—the Syrians and the foreigners—have grown apart in a way similar to the split that occurred in Arab nationalism. The Syrians focus on Syria and seek the overthrow of the Assad regime much as their fathers and grandfathers focused on the task of getting the French out of their country—their watan. Their nationalism is single-country oriented
  • all the rebels regard the conflict in Syria as fundamentally a religious issue. Particularly for the native rebels, as I have pointed out, the religious issue is overlaid by ethnic complexities.
  • It would be a mistake to regard the Syrian war, as some outside observers have done, as a fight between the forces of freedom and tyranny. If the opponents of the regime are fighting for some form of democracy, they have yet to make their voices heard.
  • as in Afghanistan, they have fought one another over territory, access to arms, leadership, and division of spoils as bitterly as they have fought their proclaimed enemy. This fracturing has made them impossible to defeat—as the Russians experienced in Afghanistan—but also, so far at least, incapable of governing on a national scale. But they are moving in that direction.
  • All observers agree that the foreign-controlled and foreign-constituted insurgent groups are the most coherent, organized, and effective. This is little short of astonishing as they share no common language and come from a wide variety of cultures.
  • Paradoxically, governments that would have imprisoned the same activists in their own countries have poured money, arms, and other forms of aid into their coffers. The list is long and surprising in its makeup: it includes Turkey; the conservative Arab states, particularly Qatar and Saudi Arabia; the EU member states; and the U.S.
  • The United States has a long history of covertly aiding insurgents in Syria, and has engaged in propaganda, espionage, and various sorts of dirty tricks. The rebels, naturally, have regarded the aid they’ve received as insufficient, while the government has regarded it as a virtual act of war. Both are right: it has not been on a scale that has enabled the rebels to win, but it is a form of action that, had another country engaged in it, seeking to overthrow the government, any American or European administration would have regarded as an act of war under international law.
  • Such covert intervention, and indeed overt intervention, is being justified on two grounds, the first being that the Syrian government is a tyranny. By Western standards, it is undoubtedly an authoritarian regime
  • However, the standards Western nations proclaim have been applied in a highly selective way. The EU and the U.S. enjoy cordial and mutually beneficial relations with dozens of tyrannical governments including most of the countries now attempting to regime-change Syria.              
  • Senior rebels have publicly threatened to carry out a genocide of the country’s main ethnic/religious minority, the Alawis. Scenes being enacted in Syria today recall the massacres and tortures of the wars of religion in 16th- and 17th-century Europe.
  • Most urgent in the minds of the EU and the U.S. is the second justification for intervention: the Syrian government is charged with using illegal chemical weapons. This is a very serious charge. However, doubts remain about who actually used the weapons. And, more importantly, even though the weapons are indeed horrible and are now generally considered illegal, several other states (the U.S., Israel, Egypt, and Iraq) have used them. Terrible as they are, they are only a small part of the Syrian problem—more than 99 percent of the casualties and all of the property damage in the war have been the result of conventional weapons. Getting rid of chemical weapons will neither in and of itself stop the war nor create conditions favorable to a settlement.
  • the cost of the war has been immense. And, of course, it is not over. We have only guesses on the total so far. One estimate is that the war has cost Syria upwards of $150 billion. Whole cities now resemble Stalingrad or Berlin in World War II. More than 2 million people have fled abroad while more than 4 million are internal refugees, remaining in Syria.
  • Lebanon. Even though there is little fighting there, the conflict in Syria is estimated to have cost that little country about $7.5 billion and doubled unemployment to 20 percent. About 1 million Lebanese were already judged by the World Bank as “poor,” and an additional 170,000 are now thought to have been pushed into poverty. The Syrian refugee population in the country has reached at least 1 million, making Syrians now almost a third of the total Lebanese population.
  • In Jordan, the story is similar. Half a million refugees are camped out there. One refugee encampment in the country houses over 100,000 people and has become Jordan’s fifth-largest city
  • However reprehensible the Syrian government may be in terms of democracy, it has not only given refugees and minorities protection but also maintained the part of Syria that it controls as a secular and religiously ecumenical state.
  • Tragic as these numbers are—the worst for nearly a century—factored into them is that Syria has lost the most precious assets of poor countries: most of the doctors and other professionals who had been painstakingly and expensively educated during the last century
  • Even more “costly” are the psychological traumas: a whole generation of Syrians have been subjected to either or both the loss of their homes and their trust in fellow human beings. Others will eventually suffer from the memory of what they, themselves, have done during the fighting. Comparisons are trivial and probably meaningless, but what has been enacted—is being enacted—in Syria resembles the horror of the Japanese butchery of Nanjing in World War II and the massacres in the 1994 Hutu-Tutsi conflict in Rwanda.
  • How the victims and the perpetrators can be returned to a “normal life” will be the lingering but urgent question of coming generations in Syria and elsewhere.
  • one in four or five people in the world today are Muslim: roughly 1.4 billion men, women, and children. That whole portion of the world’s population has its eyes on Syria. What happens there is likely to have a ripple effect across Asia and Africa. Thus, even though it is a small and poor country, Syria is in a sense a focal point of world affairs.
  • Unlike the Iraq and Afghan wars, the Syrian conflict will also have a “blowback” effect on the countries from which the Muslim fundamentalist insurgents come. It is in recognition of this fact that Russian President Vladimir Putin decided to intervene in the Syrian war.
  • Even if fighting dies down, “lasting and bitter war,” like the wars in Iraq and Afghanistan—regardless of what American and European politicians say or even hope—will necessarily involve “boots on the ground.” That is, it will be fought with guerrilla and terrorist tactics on the rebel side against the now-typical counterinsurgency methods on the other side.
  •  
    "How drought, foreign meddling, and long-festering religious tensions created the tragically splintered Syria we know today. "
Javier E

In a Buyer's Market, Colleges Become Fluent in the Language of Business - NYTimes.com - 0 views

  • Higher education is today less a rite of passage in which institutions serve in loco parentis, and more a commercial transaction between school and student.
  • “It makes a certain amount of sense for those families, especially, to think about return on investment, but I would hope that they would see other values, as well,” Mr. Rawlings said. He disparaged evaluations of alumni earnings by college and major, “but let’s face it, it’s really part of American culture, because we evaluate practically everything monetarily.”
Javier E

Who's On Trial, Eichmann or Arendt? - NYTimes.com - 0 views

  • dismissal of Arendt’s work — essentially a rejection of the “banality of evil” argument — is by no means new, but it does not hold up when one truly understands the meaning of her phrase. Couldn’t Eichmann have been a fanatical Nazi and banal?
  • Commenting on Eichmann’s claim that he was “neither a murderer nor a mass murderer,” Stangneth writes that his “’inner morality is not an idea of justice,  a universal moral category, or even a kind of introspection…. Eichmann was not demanding a common human law, which could also apply to him, because he, too, was human. He was actually demanding recognition for a National Socialist dogma, according to which each people (Volk) has a right to defend itself by any means necessary, the German people most of all.” Stangneth explains that for Eichmann “Conscience was simply the ‘morality of the Fatherland that dwells within’ a person, which Eichmann also termed ‘the voice of the blood.’ ”
  • It is this strange mixture of bravado and cruelty, of patriotic idealism and the shallowness of racialist thinking that Arendt sensed because she was so well attuned to Eichmann’s misuse of the German language and to his idiosyncratic deployment of concepts like the Categorical Imperative. As Stangneth puts it, “Hannah Arendt, whose linguistic and conceptual sensibilities had been honed on classical German literature, wrote that Eichmann’s language was a roller coaster of thoughtless horror, cynicism, whining self-pity, unintentional comedy and incredible human wretchedness.”
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  • led Arendt to conclude that Eichmann could not “think” — not because he was incapable of rational intelligence but because he could not think for himself beyond clichés. He was banal precisely because he was a fanatical anti-Semite, not despite it.
  • Although Arendt was wrong about the depth of Eichmann’s anti-Semitism, she was not wrong about these crucial aspects of his persona and mentality. She saw in him an all-too familiar syndrome of rigid self-righteousness; extreme defensiveness fueled by exaggerated metaphysical and world-historical theories; fervent patriotism based on the “purity” of one’s people; paranoid projections about the power of Jews and envy of them for their achievements in science, literature and philosophy; and contempt for Jews’ supposed deviousness, cowardice and pretensions to be the “chosen people.” This syndrome was banal in that it was widespread among National Socialists.
Javier E

Influx of South Americans Drives Miami's Reinvention - NYTimes.com - 0 views

  • the Miami-Fort Lauderdale region eclipsed Los Angeles in 2012 as the major metropolitan area with the largest share — 45 percent — of immigrant business owners
  • Colombians, who first began to settle here in the 1980s, are the largest group of South Americans. They now make up nearly 5 percent of Miami-Dade’s population. They are joined by Argentines, Peruvians and a growing number of Venezuelans. Brazilians, relative newcomers to Miami’s Hispanic hodgepodge, are now a distinct presence as well. The Venezuelan population jumped 117 percent over 10 years, a number that does not capture the surge in recent arrivals. Over half of Miami’s residents are foreign born, and 63 percent speak Spanish at home.
  • he latest surge of South Americans was turning the city into a year-round destination and luring more entrepreneurs and international businesses. Latin American banks have proliferated as they follow their customers here.
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  • they are snapping up real estate in Miami, Miami Beach and Key Biscayne, a wealthy island two bridges away from Miami.
  • “South Americans are the game changers — they are the ones that allowed the housing market to bounce back,”
  • The South American infatuation with urban living has led to the explosion of lavish new condominium towers,
  • Many came here to flee a political crisis, as the Venezuelans did after the presidential election of Hugo Chávez in 1998 and then his protégé, Nicolás Maduro, or to escape turbulent economies, as the Argentines and Colombians did more than a decade ago.
  • But the latest wave of South Americans adds a new twist. It includes many nonimmigrants — investors on the lookout for businesses and properties, including second homes in Miami and Miami Beach. For them, Miami is an increasingly alluring place to safely keep money and stay for extended periods.
  • Spanish, which has long been the common language in much of Miami, now dominates even broader sections of the city. In stores, banks, gyms and even boardrooms in much of Miami, Spanish is the default language.“You can come here as a businessman, a professional, and make five phone calls, all in Spanish, to set up the infrastructure for your business,”
  • Cubans still dominate Miami, making up just over half the number of Hispanics and a third of the total population, and Central Americans have flocked here for decades. But in an area where Hispanics have gone from 23 percent of the population in 1970 to 65 percent now, what is most striking is the deepening influence of South Americans.
  • A Miami Downtown Development Authority study found that more than 90 percent of the demand for new downtown and Brickell residential units came from foreign buyers; 65 percent were from South America.
  • “Status is having a condo in Miami,”
  • the South American influx has not translated into widespread electoral success. South Americans lag far behind Cuban-Americans in political power, in part because their citizenship rate is lower.
Javier E

In France, a Party's Name Change Tracks a Drift to the Right in Europe - NYTimes.com - 0 views

  • other Republicans, who are quite willing to use language that is indistinguishable from that of Ms. Le Pen. At a meeting of Republicans on the outskirts of Paris on Saturday, Laurent Wauquiez, the party’s secretary general, said that foreigners came to France “not to find work but to benefit from our system of social services. This cannot continue.”
  • These views reflect real changes in what it means to be a conservative in France, going far beyond the language and slogans, said Thomas Guenolé, a political scientist and professor at Sciences Po, who specializes in comparison of the French and American political systems.
  • “Something is changing on social issues,” Mr. Guenolé said. “It is not droitizaition,” he said, using the French word for the turn to the right. “It is Le Penization. Becoming closer and closer to Le Penisme, the thinking of Jean Marie Le Pen, which is an ideology of hatred against Jews, Arabs, and foreigners,” he said, referring to Ms. Le Pen’s father, the National Front’s founder, whose views on foreigners continue to dominate the party despite efforts by his daughter to push him to the margins.
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  • “If you leave out the anti-Semitic part of Jean Marie Le Penn’s thinking, every other element except that, you have in Nicolas Sarkozy.”
  • “The idea that more immigration means more unemployment, means less safety in France, more insecurity, that’s Le Penisme and Nicolas Sarkozy says that too,” Mr. Guenolé said.
  • with many parties moving to the right in one way or another, the best hope for the Republicans might be to cast themselves as defenders of traditional French values and a tough approach on immigration and on Islam, but as more responsible than Ms. Le Pen on economic issues,
Javier E

Inside Amazon: Wrestling Big Ideas in a Bruising Workplace - The New York Times - 0 views

  • At Amazon, workers are encouraged to tear apart one another’s ideas in meetings, toil long and late (emails arrive past midnight, followed by text messages asking why they were not answered), and held to standards that the company boasts are “unreasonably high.” The internal phone directory instructs colleagues on how to send secret feedback to one another’s bosses. Employees say it is frequently used to sabotage others. (The tool offers sample texts, including this: “I felt concerned about his inflexibility and openly complaining about minor tasks.”)
  • The company’s winners dream up innovations that they roll out to a quarter-billion customers and accrue small fortunes in soaring stock. Losers leave or are fired in annual cullings of the staff — “purposeful Darwinism,”
  • his enduring image was watching people weep in the office, a sight other workers described as well. “You walk out of a conference room and you’ll see a grown man covering his face,” he said. “Nearly every person I worked with, I saw cry at their desk.”
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  • Last month, it eclipsed Walmart as the most valuable retailer in the country, with a market valuation of $250 billion, and Forbes deemed Mr. Bezos the fifth-wealthiest person on earth.
  • Others who cycled in and out of the company said that what they learned in their brief stints helped their careers take off. And more than a few who fled said they later realized they had become addicted to Amazon’s way of working.
  • Amazon may be singular but perhaps not quite as peculiar as it claims. It has just been quicker in responding to changes that the rest of the work world is now experiencing: data that allows individual performance to be measured continuously, come-and-go relationships between employers and employees, and global competition in which empires rise and fall overnight. Amazon is in the vanguard of where technology wants to take the modern office: more nimble and more productive, but harsher and less forgiving.
  • “Organizations are turning up the dial, pushing their teams to do more for less money, either to keep up with the competition or just stay ahead of the executioner’s blade,”
  • At its best, some employees said, Amazon can feel like the Bezos vision come to life, a place willing to embrace risk and strengthen ideas by stress test. Employees often say their co-workers are the sharpest, most committed colleagues they have ever met, taking to heart instructions in the leadership principles like “never settle” and “no task is beneath them.”
  • In contrast to companies where declarations about their philosophy amount to vague platitudes, Amazon has rules that are part of its daily language and rituals, used in hiring, cited at meetings and quoted in food-truck lines at lunchtime
  • “You can work long, hard or smart, but at Amazon.com you can’t choose two out of three,” Mr. Bezos wrote in his 1997 letter to shareholders
  • mazon, though, offers no pretense that catering to employees is a priority. Compensation
  • As the company has grown, Mr. Bezos has become more committed to his original ideas, viewing them in almost moral terms, those who have worked closely with him say. “My main job today: I work hard at helping to maintain the culture,”
  • perhaps the most distinctive is his belief that harmony is often overvalued in the workplace — that it can stifle honest critique and encourage polite praise for flawed ideas. Instead, Amazonians are instructed to “disagree and commit” (
  • According to early executives and employees, Mr. Bezos was determined almost from the moment he founded Amazon in 1994 to resist the forces he thought sapped businesses over time — bureaucracy, profligate spending, lack of rigor. As the company grew, he wanted to codify his ideas about the workplace, some of them proudly counterintuitive, into instructions simple enough for a new worker to understand, general enough to apply to the nearly limitless number of businesses he wanted to enter and stringent enough to stave off the mediocrity he feared.
  • Every aspect of the Amazon system amplifies the others to motivate and discipline the company’s marketers, engineers and finance specialists: the leadership principles; rigorous, continuing feedback on performance; and the competition among peers who fear missing a potential problem or improvement and race to answer an email before anyone else.
  • But in its offices, Amazon uses a self-reinforcing set of management, data and psychological tools to spur its tens of thousands of white-collar employees to do more and more. “The company is running a continual performance improvement algorithm on its staff,” said Amy Michaels, a former Kindle marketer.
  • As the newcomers acclimate, they often feel dazzled, flattered and intimidated by how much responsibility the company puts on their shoulders and how directly Amazon links their performance to the success of their assigned projects
  • Company veterans often say the genius of Amazon is the way it drives them to drive themselves. “If you’re a good Amazonian, you become an Amabot,” said one employee, using a term that means you have become at one with the system.
  • many others said the culture stoked their willingness to erode work-life boundaries, castigate themselves for shortcomings (being “vocally self-critical” is included in the description of the leadership principles) and try to impress a company that can often feel like an insatiable taskmaster.
  • A 2013 survey by PayScale, a salary analysis firm, put the median employee tenure at one year, among the briefest in the Fortune 500
  • To prod employees, Amazon has a powerful lever: more data than any retail operation in history. Its perpetual flow of real-time, ultradetailed metrics allows the company to measure nearly everything its customers do:
  • Amazon employees are held accountable for a staggering array of metrics, a process that unfolds in what can be anxiety-provoking sessions called business reviews, held weekly or monthly among various teams. A day or two before the meetings, employees receive printouts, sometimes up to 50 or 60 pages long, several workers said. At the reviews, employees are cold-called and pop-quizzed on any one of those thousands of numbers.
  • Ms. Willet’s co-workers strafed her through the Anytime Feedback Tool, the widget in the company directory that allows employees to send praise or criticism about colleagues to management. (While bosses know who sends the comments, their identities are not typically shared with the subjects of the remarks.) Because team members are ranked, and those at the bottom eliminated every year, it is in everyone’s interest to outperform everyone else.
  • many workers called it a river of intrigue and scheming. They described making quiet pacts with colleagues to bury the same person at once, or to praise one another lavishly. Many others, along with Ms. Willet, described feeling sabotaged by negative comments from unidentified colleagues with whom they could not argue
  • The rivalries at Amazon extend beyond behind-the-back comments. Employees say that the Bezos ideal, a meritocracy in which people and ideas compete and the best win, where co-workers challenge one another “even when doing so is uncomfortable or exhausting,” as the leadership principles note, has turned into a world of frequent combat
  • Resources are sometimes hoarded. That includes promising job candidates, who are especially precious at a company with a high number of open positions. To get new team members, one veteran said, sometimes “you drown someone in the deep end of the pool,” then take his or her subordinates. Ideas are critiqued so harshly in meetings at times that some workers fear speaking up.
  • David Loftesness, a senior developer, said he admired the customer focus but could not tolerate the hostile language used in many meetings, a comment echoed by many others.
  • Each year, the internal competition culminates at an extended semi-open tournament called an Organization Level Review, where managers debate subordinates’ rankings, assigning and reassigning names to boxes in a matrix projected on the wall. In recent years, other large companies, including Microsoft, General Electric and Accenture Consulting, have dropped the practice — often called stack ranking, or “rank and yank” — in part because it can force managers to get rid of valuable talent just to meet quotas.
  • Molly Jay, an early member of the Kindle team, said she received high ratings for years. But when she began traveling to care for her father, who was suffering from cancer, and cut back working on nights and weekends, her status changed. She was blocked from transferring to a less pressure-filled job, she said, and her boss told her she was “a problem.” As her father was dying, she took unpaid leave to care for him and never returned to Amazon.
  • “When you’re not able to give your absolute all, 80 hours a week, they see it as a major weakness,” she said.
  • A woman who had thyroid cancer was given a low performance rating after she returned from treatment. She says her manager explained that while she was out, her peers were accomplishing a great deal. Another employee who miscarried twins left for a business trip the day after she had surgery. “I’m sorry, the work is still going to need to get done,” she said her boss told her. “From where you are in life, trying to start a family, I don’t know if this is the right place for you.”
  • A woman who had breast cancer was told that she was put on a “performance improvement plan” — Amazon code for “you’re in danger of being fired” — because “difficulties” in her “personal life” had interfered with fulfilling her work goals. Their accounts echoed others from workers who had suffered health crises and felt they had also been judged harshly instead of being given time to recover.
  • Amazon retains new workers in part by requiring them to repay a part of their signing bonus if they leave within a year, and a portion of their hefty relocation fees if they leave within two years.
  • In interviews, 40-year-old men were convinced Amazon would replace them with 30-year-olds who could put in more hours, and 30-year-olds were sure that the company preferred to hire 20-somethings who would outwork them. A
  • “One time I didn’t sleep for four days straight,” said Dina Vaccari, who joined in 2008 to sell Amazon gift cards to other companies and once used her own money, without asking for approval, to pay a freelancer in India to enter data so she could get more done. “These businesses were my babies, and I did whatever I could to make them successful.”
  • Recruiters, though, also say that other businesses are sometimes cautious about bringing in Amazon workers, because they have been trained to be so combative. The derisive local nickname for Amazon employees is “Amholes” — pugnacious and work-obsessed.
  • By the time the dust settles in three years, Amazon will have enough space for 50,000 employees or so, more than triple what it had as recently as 2013.
  • just as Jeff Bezos was able to see the future of e-commerce before anyone else, she added, he was able to envision a new kind of workplace: fluid but tough, with employees staying only a short time and employers demanding the maximum.
  • “Amazon is driven by data,” said Ms. Pearce, who now runs her own Seattle software company, which is well stocked with ex-Amazonians. “It will only change if the data says it must — when the entire way of hiring and working and firing stops making economic sense.”
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