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Javier E

Everybody lies: how Google search reveals our darkest secrets | Technology | The Guardian - 0 views

  • Many people underreport embarrassing behaviours and thoughts on surveys. They want to look good, even though most surveys are anonymous. This is called social desirability bias.
  • An important paper in 1950 provided powerful evidence of how surveys can fall victim to such bias. Researchers collected data, from official sources, on the residents of Denver: what percentage of them voted, gave to charity, and owned a library card. They then surveyed the residents to see if the percentages would match. The results were, at the time, shocking. What the residents reported to the surveys was very different from the data the researchers had gathered
  • Then there’s that odd habit we sometimes have of lying to ourselves. Lying to oneself may explain why so many people say they are above average. How big is this problem? More than 40% of one company’s engineers said they are in the top 5%. More than 90% of college professors say they do above-average work. One-quarter of high school seniors think they are in the top 1% in their ability to get along with other people. If you are deluding yourself, you can’t be honest in a survey.
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  • on sensitive topics, every survey method will elicit substantial misreporting. People have no incentive to tell surveys the truth.
  • How, therefore, can we learn what our fellow humans are really thinking and doing? Big data
  • Think of Google searches. Remember the conditions that make people more honest. Online? Check. Alone? Check. No person administering a survey? Check.
  • I am now convinced that Google searches are the most important dataset ever collected on the human psyche.
  • How many American men are gay? This is a regular question in sexuality research. Yet it has been among the toughest questions for social scientists to answer. Psychologists no longer believe Alfred Kinsey’s famous estimate – based on surveys that oversampled prisoners and prostitutes – that 10% of American men are gay. Representative surveys now tell us about 2% to 3% are
  • About 2.5% of male Facebook users who list a gender of interest say they are interested in men; that corresponds roughly with what the surveys indicate.
  • It turns out that wives suspect their husbands of being gay rather frequently. They demonstrate that suspicion in the surprisingly common search: “Is my husband gay?” The word “gay” is 10% more likely to complete searches that begin “Is my husband...” than the second-place word, “cheating”. It is eight times more common than “an alcoholic” and 10 times more common than “depressed”.
  • If mobility cannot fully explain why some states have so many more openly gay men, the closet must be playing a big role. Which brings us back to Google
  • about 5% of male porn searches are for gay-male porn. Overall, there are more gay porn searches in tolerant states compared with intolerant states.
  • one consequence of my estimate is clear: an awful lot of men in the United States, particularly in intolerant states, are still in the closet. They don’t reveal their sexual preferences on Facebook. They don’t admit it on surveys. And, in many cases, they may even be married to women.
  • There is clearly some mobility – from Oklahoma City to San Francisco, for example. But I estimate that men moving to someplace more open-minded can explain less than half of the difference in the openly gay population in tolerant versus intolerant states.
  • On Google, there are 16 times more complaints about a spouse not wanting sex than about a married partner not being willing to talk. There are five-and-a-half times more complaints about an unmarried partner not wanting sex than an unmarried partner refusing to text back.
  • Google data also suggests a reason people may be avoiding sex so frequently: enormous anxiety, with much of it misplaced. Start with men’s anxieties. It isn’t news that men worry about how well endowed they are, but the degree of this worry is rather profound. Men Google more questions about their sexual organ than any other body par
  • Men conduct more searches for how to make their penises bigger than how to tune a guitar, make an omelette, or change a tyre. Men’s top Googled concern about steroids isn’t whether they may damage their health but whether taking them might diminish the size of their penis. Men’s top Googled question related to how their body or mind would change as they aged was whether their penis would get smaller.
  • Do women care about penis size? Rarely, according to Google searches. For every search women make about a partner’s phallus, men make roughly 170 searches about their own
  • Men’s second most common sex question is how to make their sexual encounters longer. Once again, the insecurities of men do not appear to match the concerns of women. There are roughly the same number of searches asking how to make a boyfriend climax more quickly as climax more slowly.
  • while it’s true that overall interest in personal appearance skews female, it’s not as lopsided as stereotypes would suggest. According to my analysis of Google AdWords, which measures the websites people visit, interest in beauty and fitness is 42% male, weight loss is 33% male, and cosmetic surgery is 39% male
  • you could call it progress that many people today feel they will be judged if they admit they judge other people based on their ethnicity, sexual orientation, or religion. But many Americans still do. You can see this on Google
  • African Americans are the only group that faces a “rude” stereotype
  • In the days following the San Bernardino attack, for every American concerned with “Islamophobia”, another was searching for “kill Muslims”. While hate searches were approximately 20% of all searches about Muslims before the attack, more than half of all search volume about Muslims became hateful in the hours that followed it. And this minute-by-minute search data can tell us how difficult it can be to calm this rage.
  • The “evil” stereotype is applied to Jews, Muslims, and gay people but not black people, Mexicans, Asians, and Christians.
  • Muslims are the only group stereotyped as terrorists.
  • minutes after the media first reported one of the shooters’ Muslim-sounding names, a disturbing number of Californians decided what they wanted to do with Muslims: kill them. The top Google search in California with the word “Muslims” in it at the time was “kill Muslims”
  • Nearly every group is a victim of a “stupid” stereotype; the only two that are not: Jews and Muslims.
  • Parents are two-and-a-half times more likely to ask “Is my son gifted?” than “Is my daughter gifted?”
  • In his speech, the president said: “It is the responsibility of all Americans – of every faith – to reject discrimination.” But searches calling Muslims “terrorists”, “bad”, “violent”, and “evil” doubled during and shortly after the speech.
  • Obama also said: “It is our responsibility to reject religious tests on who we admit into this country.” But negative searches about Syrian refugees, a mostly Muslim group then desperately looking for a safe haven, rose 60%, while searches asking how to help Syrian refugees dropped 35%
  • Obama asked Americans to “not forget that freedom is more powerful than fear”. Yet searches for “kill Muslims” tripled during his speech. In fact, just about every negative search we could think to test regarding Muslims shot up during and after Obama’s speech, and just about every positive search we could think to test declined.
  • new data from the internet, offering digital truth serum, suggested that the speech actually backfired in its main goal. Instead of calming the angry mob, as everybody thought he was doing, the internet data tells us that Obama actually inflamed it.
  • Searches for “nigger jokes” are 17 times more common than searches for “kike jokes”, “gook jokes”, “spic jokes”, “chink jokes”, and “fag jokes” combined. When are these searches most common? Whenever African Americans are in the news.
  • Any theory of racism has to explain a big puzzle in America. On the one hand, the overwhelming majority of black Americans think they suffer from prejudice – and they have ample evidence of discrimination in police stops, job interviews, and jury decisions. On the other hand, very few white Americans will admit to being racist. The dominant explanation among political scientists recently has been that this is due, in large part, to widespread implicit prejudice. White Americans may mean well, this theory goes, but they have a subconscious bias, which influences their treatment of black Americans.
  • There is, though, an alternative explanation for the discrimination that African Americans feel and whites deny: hidden explicit racism. Suppose there is a reasonably widespread conscious racism of which people are very much aware but to which they won’t confess – certainly not in a survey
  • That’s what the search data seems to be saying.
  • this gender bias is not grounded in reality. About 28% of girls are overweight, while 35% of boys are. Even though scales measure more overweight boys than girls, parents see – or worry about – overweight girls much more frequently than overweight boys. Parents are also one-and-a-half times more likely to ask whether their daughter is beautiful than whether their son is handsome.
  • And then there is the phenomenon of Donald Trump’s candidacy. When Nate Silver, the polling guru, looked for the geographic variable that correlated most strongly with support in the 2016 Republican primary for Trump, he found it in the map of racism I had developed.
  • The primary explanation for discrimination against African Americans today is not the fact that the people who agree to participate in lab experiments make subconscious associations between negative words and black people; it is the fact that millions of white Americans continue to do things like search for “nigger jokes”
  • , I was able to use Google searches to find evidence of implicit prejudice against another segment of the population: young girls. And who, might you ask, would be harbouring bias against girls? Their parents.
  • Prior to the Google data, we didn’t have a convincing measure of this virulent animus. Now we do. We are, therefore, in a position to see what it explains. It explains why Obama’s vote totals in 2008 and 2012 were depressed in many regions. It also correlates with the black-white wage gap, as a team of economists recently reported. The areas that I had found make the most racist searches underpay black people.
  • Perhaps young boys are more likely than young girls to use big words or show objective signs of giftedness? Nope. If anything, it’s the opposite. At young ages, girls have consistently been shown to have larger vocabularies and use more complex sentences. In American schools, girls are 9% more likely than boys to be in gifted programmes. Despite all this, parents looking around the dinner table appear to see more gifted boys than girls.
  • What then are parents’ overriding concerns regarding their daughters? Primarily, anything related to appearance.
  • Parents are about twice as likely to ask how to get their daughters to lose weight as they are to ask how to get their sons to do the same
  • Obama’s speech, in other words, was judged a major success. But was it?
  • I did not find a significant relationship between any of these biases and the political or cultural makeup of a state. It would seem this bias against girls is more widespread and deeply ingrained than we’d care to believe.
  • Let’s return to Obama’s speech about Islamophobia. Recall that every time he argued that people should respect Muslims more, the people he was trying to reach became more enraged. Google searches, however, reveal that there was one line that did trigger the type of response Obama might have wanted. He said: “Muslim Americans are our friends and our neighbours, our co-workers, our sports heroes and, yes, they are our men and women in uniform, who are willing to die in defence of our country.”
  • When we lecture angry people, the search data implies that their fury can grow. But subtly provoking people’s curiosity, giving new information, and offering new images of the group that is stoking their rage may turn their thoughts in different, more positive directions.
  • What’s your background?I’d describe myself as a data scientist, but my PhD is in economics. When I was doing my PhD, in 2012, I found this tool called Google Trends that tells you what people are searching, and where, and I became obsessed with it.
  • What would your search records reveal about you?They could definitely tell I’m a hypochondriac because I’m waking up in the middle of the night doing Google searches about my health. There are definitely things about me that you could figure out. When making claims about a topic, it’s better to do it on aggregate, but I think you can figure out a lot, if not everything, about an individual by what they’re searching on Google.
  • All this data I’m talking about is public
  • Does it change your view of human nature? Are we darker and stranger creatures than you realised?Yeah. I think I had a dark view of human nature to begin with, and I think now it’s gotten even darker. I think the degree to which people are self-absorbed is pretty shocking
  • When Trump became president, all my friends said how anxious they were, they couldn’t sleep because they’re so concerned about immigrants and the Muslim ban. But from the data you can see that in liberal parts of the country there wasn’t a rise in anxiety when Trump was elected. When people were waking up at 3am in a cold sweat, their searches were about their job, their health, their relationship – they’re not concerned about the Muslim ban or global warming.
  • Was the Google search data telling you that Trump was going to win?I did see that Trump was going to win. You saw clearly that African American turnout was going to be way down, because in cities with 95% black people there was a collapse in searches for voting information. That was a big reason Hillary Clinton did so much worse than the polls suggested.
Javier E

News Publishers See Google's AI Search Tool as a Traffic-Destroying Nightmare - WSJ - 0 views

  • A task force at the Atlantic modeled what could happen if Google integrated AI into search. It found that 75% of the time, the AI-powered search would likely provide a full answer to a user’s query and the Atlantic’s site would miss out on traffic it otherwise would have gotten. 
  • What was once a hypothetical threat is now a very real one. Since May, Google has been testing an AI product dubbed “Search Generative Experience” on a group of roughly 10 million users, and has been vocal about its intention to bring it into the heart of its core search engine. 
  • Google’s embrace of AI in search threatens to throw off that delicate equilibrium, publishing executives say, by dramatically increasing the risk that users’ searches won’t result in them clicking on links that take them to publishers’ sites
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  • Google’s generative-AI-powered search is the true nightmare for publishers. Across the media world, Google generates nearly 40% of publishers’ traffic, accounting for the largest share of their “referrals,” according to a Wall Street Journal analysis of data from measurement firm SimilarWeb. 
  • “AI and large language models have the potential to destroy journalism and media brands as we know them,” said Mathias Döpfner, chairman and CEO of Axel Springer,
  • His company, one of Europe’s largest publishers and the owner of U.S. publications Politico and Business Insider, this week announced a deal to license its content to generative-AI specialist OpenAI.
  • publishers have seen enough to estimate that they will lose between 20% and 40% of their Google-generated traffic if anything resembling recent iterations rolls out widely. Google has said it is giving priority to sending traffic to publishers.
  • The rise of AI is the latest and most anxiety-inducing chapter in the long, uneasy marriage between Google and publishers, which have been bound to each other through a basic transaction: Google helps publishers be found by readers, and publishers give Google information—millions of pages of web content—to make its search engine useful.
  • Already, publishers are reeling from a major decline in traffic sourced from social-media sites, as both Meta and X, the former Twitter, have pulled away from distributing news.
  • , Google’s AI search was trained, in part, on their content and other material from across the web—without payment. 
  • Google’s view is that anything available on the open internet is fair game for training AI models. The company cites a legal doctrine that allows portions of a copyrighted work to be used without permission for cases such as criticism, news reporting or research.
  • The changes risk damaging website owners that produce the written material vital to both Google’s search engine and its powerful AI models.
  • “If Google kills too many publishers, it can’t build the LLM,”
  • Barry Diller, chairman of IAC and Expedia, said all major AI companies, including Google and rivals like OpenAI, have promised that they would continue to send traffic to publishers’ sites. “How they do it, they’ve been very clear to us and others, they don’t really know,” he said.
  • All of this has led Google and publishers to carry out an increasingly complex dialogue. In some meetings, Google is pitching the potential benefits of the other AI tools it is building, including one that would help with the writing and publishing of news articles
  • At the same time, publishers are seeking reassurances from Google that it will protect their businesses from an AI-powered search tool that will likely shrink their traffic, and they are making clear they expect to be paid for content used in AI training.
  • “Any attempts to estimate the traffic impact of our SGE experiment are entirely speculative at this stage as we continue to rapidly evolve the user experience and design, including how links are displayed, and we closely monitor internal data from our tests,” Reid said.
  • Many of IAC’s properties, like Brides, Investopedia and the Spruce, get more than 80% of their traffic from Google
  • Google began rolling out the AI search tool in May by letting users opt into testing. Using a chat interface that can understand longer queries in natural language, it aims to deliver what it calls “snapshots”—or summaries—of the answer, instead of the more link-heavy responses it has traditionally served up in search results. 
  • Google at first didn’t include links within the responses, instead placing them in boxes to the right of the passage. It later added in-line links following feedback from early users. Some more recent versions require users to click a button to expand the summary before getting links. Google doesn’t describe the links as source material but rather as corroboration of its summaries.
  • During Chinese President Xi Jinping’s recent visit to San Francisco, the Google AI search bot responded to the question “What did President Xi say?” with two quotes from his opening remarks. Users had to click on a little red arrow to expand the response and see a link to the CNBC story that the remarks were taken from. The CNBC story also sat over on the far right-hand side of the screen in an image box.
  • The same query in Google’s regular search engine turned up a different quote from Xi’s remarks, but a link to the NBC News article it came from was beneath the paragraph, atop a long list of news stories from other sources like CNN and PBS.
  • Google’s Reid said AI is the future of search and expects its new tool to result in more queries.
  • “The number of information needs in the world is not a fixed number,” she said. “It actually grows as information becomes more accessible, becomes easier, becomes more powerful in understanding it.”
  • Testing has suggested that AI isn’t the right tool for answering every query, she said.
  • Many publishers are opting to insert code in their websites to block AI tools from “crawling” them for content. But blocking Google is thorny, because publishers must allow their sites to be crawled in order to be indexed by its search engine—and therefore visible to users searching for their content.To some in the publishing world there was an implicit threat in Google’s policy: Let us train on your content or you’ll be hard to find on the internet.
Javier E

Washington Monthly | How to Fix Facebook-Before It Fixes Us - 0 views

  • Smartphones changed the advertising game completely. It took only a few years for billions of people to have an all-purpose content delivery system easily accessible sixteen hours or more a day. This turned media into a battle to hold users’ attention as long as possible.
  • And it left Facebook and Google with a prohibitive advantage over traditional media: with their vast reservoirs of real-time data on two billion individuals, they could personalize the content seen by every user. That made it much easier to monopolize user attention on smartphones and made the platforms uniquely attractive to advertisers. Why pay a newspaper in the hopes of catching the attention of a certain portion of its audience, when you can pay Facebook to reach exactly those people and no one else?
  • Wikipedia defines an algorithm as “a set of rules that precisely defines a sequence of operations.” Algorithms appear value neutral, but the platforms’ algorithms are actually designed with a specific value in mind: maximum share of attention, which optimizes profits.
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  • They do this by sucking up and analyzing your data, using it to predict what will cause you to react most strongly, and then giving you more of that.
  • Algorithms that maximize attention give an advantage to negative messages. People tend to react more to inputs that land low on the brainstem. Fear and anger produce a lot more engagement and sharing than joy
  • The result is that the algorithms favor sensational content over substance.
  • for mass media, this was constrained by one-size-fits-all content and by the limitations of delivery platforms. Not so for internet platforms on smartphones. They have created billions of individual channels, each of which can be pushed further into negativity and extremism without the risk of alienating other audience members
  • On Facebook, it’s your news feed, while on Google it’s your individually customized search results. The result is that everyone sees a different version of the internet tailored to create the illusion that everyone else agrees with them.
  • It took Brexit for me to begin to see the danger of this dynamic. I’m no expert on British politics, but it seemed likely that Facebook might have had a big impact on the vote because one side’s message was perfect for the algorithms and the other’s wasn’t. The “Leave” campaign made an absurd promise—there would be savings from leaving the European Union that would fund a big improvement in the National Health System—while also exploiting xenophobia by casting Brexit as the best way to protect English culture and jobs from immigrants. It was too-good-to-be-true nonsense mixed with fearmongering.
  • Facebook was a much cheaper and more effective platform for Leave in terms of cost per user reached. And filter bubbles would ensure that people on the Leave side would rarely have their questionable beliefs challenged. Facebook’s model may have had the power to reshape an entire continent.
  • Tristan Harris, formerly the design ethicist at Google. Tristan had just appeared on 60 Minutes to discuss the public health threat from social networks like Facebook. An expert in persuasive technology, he described the techniques that tech platforms use to create addiction and the ways they exploit that addiction to increase profits. He called it “brain hacking.”
  • The most important tool used by Facebook and Google to hold user attention is filter bubbles. The use of algorithms to give consumers “what they want” leads to an unending stream of posts that confirm each user’s existing beliefs
  • Continuous reinforcement of existing beliefs tends to entrench those beliefs more deeply, while also making them more extreme and resistant to contrary facts
  • No one stopped them from siphoning off the profits of content creators. No one stopped them from gathering data on every aspect of every user’s internet life. No one stopped them from amassing market share not seen since the days of Standard Oil.
  • Facebook takes the concept one step further with its “groups” feature, which encourages like-minded users to congregate around shared interests or beliefs. While this ostensibly provides a benefit to users, the larger benefit goes to advertisers, who can target audiences even more effectively.
  • We theorized that the Russians had identified a set of users susceptible to its message, used Facebook’s advertising tools to identify users with similar profiles, and used ads to persuade those people to join groups dedicated to controversial issues. Facebook’s algorithms would have favored Trump’s crude message and the anti-Clinton conspiracy theories that thrilled his supporters, with the likely consequence that Trump and his backers paid less than Clinton for Facebook advertising per person reached.
  • The ads were less important, though, than what came next: once users were in groups, the Russians could have used fake American troll accounts and computerized “bots” to share incendiary messages and organize events.
  • Trolls and bots impersonating Americans would have created the illusion of greater support for radical ideas than actually existed.
  • Real users “like” posts shared by trolls and bots and share them on their own news feeds, so that small investments in advertising and memes posted to Facebook groups would reach tens of millions of people.
  • A similar strategy prevailed on other platforms, including Twitter. Both techniques, bots and trolls, take time and money to develop—but the payoff would have been huge.
  • 2016 was just the beginning. Without immediate and aggressive action from Washington, bad actors of all kinds would be able to use Facebook and other platforms to manipulate the American electorate in future elections.
  • Renee DiResta, an expert in how conspiracy theories spread on the internet. Renee described how bad actors plant a rumor on sites like 4chan and Reddit, leverage the disenchanted people on those sites to create buzz, build phony news sites with “press” versions of the rumor, push the story onto Twitter to attract the real media, then blow up the story for the masses on Facebook.
  • It was sophisticated hacker technique, but not expensive. We hypothesized that the Russians were able to manipulate tens of millions of American voters for a sum less than it would take to buy an F-35 fighter jet.
  • Algorithms can be beautiful in mathematical terms, but they are only as good as the people who create them. In the case of Facebook and Google, the algorithms have flaws that are increasingly obvious and dangerous.
  • Thanks to the U.S. government’s laissez-faire approach to regulation, the internet platforms were able to pursue business strategies that would not have been allowed in prior decades. No one stopped them from using free products to centralize the internet and then replace its core functions.
  • To the contrary: the platforms help people self-segregate into like-minded filter bubbles, reducing the risk of exposure to challenging ideas.
  • No one stopped them from running massive social and psychological experiments on their users. No one demanded that they police their platforms. It has been a sweet deal.
  • Facebook and Google are now so large that traditional tools of regulation may no longer be effective.
  • The largest antitrust fine in EU history bounced off Google like a spitball off a battleship.
  • It reads like the plot of a sci-fi novel: a technology celebrated for bringing people together is exploited by a hostile power to drive people apart, undermine democracy, and create misery. This is precisely what happened in the United States during the 2016 election.
  • We had constructed a modern Maginot Line—half the world’s defense spending and cyber-hardened financial centers, all built to ward off attacks from abroad—never imagining that an enemy could infect the minds of our citizens through inventions of our own making, at minimal cost
  • Not only was the attack an overwhelming success, but it was also a persistent one, as the political party that benefited refuses to acknowledge reality. The attacks continue every day, posing an existential threat to our democratic processes and independence.
  • Facebook, Google, Twitter, and other platforms were manipulated by the Russians to shift outcomes in Brexit and the U.S. presidential election, and unless major changes are made, they will be manipulated again. Next time, there is no telling who the manipulators will be.
  • Unfortunately, there is no regulatory silver bullet. The scope of the problem requires a multi-pronged approach.
  • Polls suggest that about a third of Americans believe that Russian interference is fake news, despite unanimous agreement to the contrary by the country’s intelligence agencies. Helping those people accept the truth is a priority. I recommend that Facebook, Google, Twitter, and others be required to contact each person touched by Russian content with a personal message that says, “You, and we, were manipulated by the Russians. This really happened, and here is the evidence.” The message would include every Russian message the user received.
  • This idea, which originated with my colleague Tristan Harris, is based on experience with cults. When you want to deprogram a cult member, it is really important that the call to action come from another member of the cult, ideally the leader.
  • decentralization had a cost: no one had an incentive to make internet tools easy to use. Frustrated by those tools, users embraced easy-to-use alternatives from Facebook and Google. This allowed the platforms to centralize the internet, inserting themselves between users and content, effectively imposing a tax on both sides. This is a great business model for Facebook and Google—and convenient in the short term for customers—but we are drowning in evidence that there are costs that society may not be able to afford.
  • Second, the chief executive officers of Facebook, Google, Twitter, and others—not just their lawyers—must testify before congressional committees in open session
  • This is important not just for the public, but also for another crucial constituency: the employees who keep the tech giants running. While many of the folks who run Silicon Valley are extreme libertarians, the people who work there tend to be idealists. They want to believe what they’re doing is good. Forcing tech CEOs like Mark Zuckerberg to justify the unjustifiable, in public—without the shield of spokespeople or PR spin—would go a long way to puncturing their carefully preserved cults of personality in the eyes of their employees.
  • We also need regulatory fixes. Here are a few ideas.
  • First, it’s essential to ban digital bots that impersonate humans. They distort the “public square” in a way that was never possible in history, no matter how many anonymous leaflets you printed.
  • At a minimum, the law could require explicit labeling of all bots, the ability for users to block them, and liability on the part of platform vendors for the harm bots cause.
  • Second, the platforms should not be allowed to make any acquisitions until they have addressed the damage caused to date, taken steps to prevent harm in the future, and demonstrated that such acquisitions will not result in diminished competition.
  • An underappreciated aspect of the platforms’ growth is their pattern of gobbling up smaller firms—in Facebook’s case, that includes Instagram and WhatsApp; in Google’s, it includes YouTube, Google Maps, AdSense, and many others—and using them to extend their monopoly power.
  • This is important, because the internet has lost something very valuable. The early internet was designed to be decentralized. It treated all content and all content owners equally. That equality had value in society, as it kept the playing field level and encouraged new entrants.
  • There’s no doubt that the platforms have the technological capacity to reach out to every affected person. No matter the cost, platform companies must absorb it as the price for their carelessness in allowing the manipulation.
  • Third, the platforms must be transparent about who is behind political and issues-based communication.
  • Transparency with respect to those who sponsor political advertising of all kinds is a step toward rebuilding trust in our political institutions.
  • Fourth, the platforms must be more transparent about their algorithms. Users deserve to know why they see what they see in their news feeds and search results. If Facebook and Google had to be up-front about the reason you’re seeing conspiracy theories—namely, that it’s good for business—they would be far less likely to stick to that tactic
  • Allowing third parties to audit the algorithms would go even further toward maintaining transparency. Facebook and Google make millions of editorial choices every hour and must accept responsibility for the consequences of those choices. Consumers should also be able to see what attributes are causing advertisers to target them.
  • Fifth, the platforms should be required to have a more equitable contractual relationship with users. Facebook, Google, and others have asserted unprecedented rights with respect to end-user license agreements (EULAs), the contracts that specify the relationship between platform and user.
  • All software platforms should be required to offer a legitimate opt-out, one that enables users to stick with the prior version if they do not like the new EULA.
  • “Forking” platforms between old and new versions would have several benefits: increased consumer choice, greater transparency on the EULA, and more care in the rollout of new functionality, among others. It would limit the risk that platforms would run massive social experiments on millions—or billions—of users without appropriate prior notification. Maintaining more than one version of their services would be expensive for Facebook, Google, and the rest, but in software that has always been one of the costs of success. Why should this generation get a pass?
  • Sixth, we need a limit on the commercial exploitation of consumer data by internet platforms. Customers understand that their “free” use of platforms like Facebook and Google gives the platforms license to exploit personal data. The problem is that platforms are using that data in ways consumers do not understand, and might not accept if they did.
  • Not only do the platforms use your data on their own sites, but they also lease it to third parties to use all over the internet. And they will use that data forever, unless someone tells them to stop.
  • There should be a statute of limitations on the use of consumer data by a platform and its customers. Perhaps that limit should be ninety days, perhaps a year. But at some point, users must have the right to renegotiate the terms of how their data is used.
  • Seventh, consumers, not the platforms, should own their own data. In the case of Facebook, this includes posts, friends, and events—in short, the entire social graph. Users created this data, so they should have the right to export it to other social networks.
  • It would be analogous to the regulation of the AT&T monopoly’s long-distance business, which led to lower prices and better service for consumers.
  • Eighth, and finally, we should consider that the time has come to revive the country’s traditional approach to monopoly. Since the Reagan era, antitrust law has operated under the principle that monopoly is not a problem so long as it doesn’t result in higher prices for consumers.
  • Under that framework, Facebook and Google have been allowed to dominate several industries—not just search and social media but also email, video, photos, and digital ad sales, among others—increasing their monopolies by buying potential rivals like YouTube and Instagram.
  • While superficially appealing, this approach ignores costs that don’t show up in a price tag. Addiction to Facebook, YouTube, and other platforms has a cost. Election manipulation has a cost. Reduced innovation and shrinkage of the entrepreneurial economy has a cost. All of these costs are evident today. We can quantify them well enough to appreciate that the costs to consumers of concentration on the internet are unacceptably high.
carolinehayter

Google Lawsuit Marks End Of Washington's Love Affair With Big Tech : NPR - 0 views

  • The U.S. Justice Department and 11 state attorneys general have filed a blockbuster lawsuit against Google, accusing it of being an illegal monopoly because of its stranglehold on Internet search.
  • The government alleged Google has come by its wild success — 80% market share in U.S. search, a valuation eclipsing $1 trillion — unfairly. It said multibillion-dollar deals Google has struck to be the default search engine in many of the world's Web browsers and smartphones have boxed out its rivals.
  • Google's head of global affairs, Kent Walker, said the government's case is "deeply flawed." The company warned that if the Justice Department prevails, people would pay more for their phones and have worse options for searching the Internet.
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  • Just look at the word "Google," the lawsuit said — it's become "a verb that means to search the internet." What company can compete with that?
  • It will likely be years before this fight is resolved.
  • a tectonic shift is happening right now: USA v. Google is the biggest manifestation of what has become known as the "Techlash" — a newfound skepticism of Silicon Valley's giants and growing appetite to rein them in through regulation.
  • "It's the end of hands-off of the tech sector," said Gene Kimmelman, a former senior antitrust official at the Justice Department. "It's probably the beginning of a decade of a series of lawsuits against companies like Google who dominate in the digital marketplace."
  • For years, under both Republican and Democratic administrations, Silicon Valley's tech stars have thrived with little regulatory scrutin
  • There is similar skepticism in Washington of Facebook, Amazon and Apple — the companies that, with Google, have become known as Big Tech, an echo of the corporate villains of earlier eras such as Big Oil and Big Tobacco.
  • All four tech giants have been under investigation by regulators, state attorneys general and Congress — a sharp shift from just a few years ago when many politicians cozied up to the cool kids of Silicon Valley.
  • Tech companies spend millions of dollars lobbying lawmakers, and many high-level government officials have left politics to work in tech,
  • "It's been a relationship of extremes,"
  • She said Washington's laissez-faire attitude toward tech is at least partly responsible for the sector's expansion into nearly every aspect of our lives.
  • "These companies were allowed to grow large, in part because they had political champions on both sides of the aisle that really supported what they were doing and viewed a lot of what they were doing uncritically. And then ... these companies became so big and so powerful and so good at what they set out to do, it became something of a runaway train," she said.
  • The Google lawsuit is the most concrete action in the U.S. to date challenging the power of Big Tech. While the government stopped short of explicitly calling for a breakup, U.S. Associate Deputy Attorney General Ryan Shores said that "nothing's off the table."
  • "This case signals that the antitrust winter is over,"
  • other branches of government are also considering ways to bring these companies to heel. House Democrats released a sweeping report this month calling for new rules to strip Apple, Amazon, Facebook and Google of the power that has made each of them dominant in their fields. Their recommendations ranged from forced "structural separations" to reforming American antitrust law. Republicans, meanwhile, have channeled much of their ire into allegations that platforms such as Facebook and Twitter are biased against conservatives — a claim for which there is no conclusive evidence.
  • Congressional Republicans and the Trump administration are using those bias claims to push for an overhaul of Section 230 of the 1996 Communications Decency Act, a longstanding legal shield that protects online platforms from being sued over what people post on them and says they can't be punished for reasonable moderation of those posts.
  • The CEOs of Google, Facebook and Twitter are set to appear next week before the Senate Commerce Committee at a hearing about Section 230.
  • On the same day the Justice Department sued Google, two House Democrats, Anna Eshoo, whose California district includes large parts of Silicon Valley, and Tom Malinowski of New Jersey, introduced their own bill taking aim at Section 230. It would hold tech companies liable if their algorithms amplify or recommend "harmful, radicalizing content that leads to offline violence."
  • That means whichever party wins control of the White House and Congress in November, Big Tech should not expect the temperature in Washington to warm up.
  • Editor's note: Google, Facebook, Apple and Amazon are among NPR's financial supporters.
Javier E

BOOM: Google Loses Antitrust Case - BIG by Matt Stoller - 0 views

  • It’s a long and winding road for Epic. The firm lost the Apple case, which is on appeal, but got the Google case to a jury, along with several other plaintiffs. Nearly every other firm challenging Google gradually dropped out of the case, getting special deals from the search giant in return for abandoning their claims. But Sweeney was righteous, and believed that Google helped ruined the internet. He didn’t ask for money or a special deal, instead seeking to have Judge James Donato force Google to make good on its “broken promise,” which he characterized as “an open, competitive Android ecosystem for all users and industry participants.”
  • Specifically, Sweeney asked for the right for firms to have their own app stores, and the ability to use their own billing systems. Basically, he wants to crush Google’s control over the Android phone system. And I suspect he just did. You can read the verdict here.
  • Google is likely to be in trouble now, because it is facing multiple antitrust cases, and these kinds of decisions have a bandwagon effect. The precedent is set, in every case going forward the firm will now be seen as presumed guilty, since a jury found Google has violated antitrust laws. Judges are cautious, and are generally afraid of being the first to make a precedent-setting decision. Now they won’t have to. In fact, judges and juries will now have to find a reason to rule for Google. If, say, Judge Amit Mehta in D.C., facing a very similar fact-pattern, chooses to let Google off the hook, well, he’ll look pretty bad.
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  • There are a few important take-aways. First, this one didn’t come from the government, it was a private case by a video game maker that sued Google over its terms for getting access to the Google Play app store for Android, decided not by a fancy judge with an Ivy League degree but by a jury of ordinary people in San Francisco. In other words, private litigation, the ‘ambulance-chasing’ lawyers, are vital parts of our justice system.
  • Second, juries matter, even if they are riskier for everyone involved. It’s kind of like a mini poll, and the culture is ahead of the cautious legal profession. This quick decision is a sharp contrast with the 6-month delay to an opinion in the search case that Judge Mehta sought in the D.C. trial.
  • Third, tying claims, which is a specific antitrust violation, are good law. Tying means forcing someone to buy an unrelated product in order to access the actual product they want to buy. The specific legal claim here was about how Google forced firms relying on its Google Play app store to also use its Google Play billing service, which charges an inflated price of 30% of the price of an app. Tying is pervasive throughout the economy, so you can expect more suits along these lines.
  • And finally, big tech is not above the law. This loss isn’t just the first antitrust failure for Google, it’s the first antitrust loss for any big tech firm. I hear a lot from skeptics that the fix is in, that the powerful will always win, that justice in our system is a mirage. But that just isn’t true. A jury of our peers just made that clear.
Javier E

Google Devising Radical Search Changes to Beat Back AI Rivals - The New York Times - 0 views

  • Google’s employees were shocked when they learned in March that the South Korean consumer electronics giant Samsung was considering replacing Google with Microsoft’s Bing as the default search engine on its devices.
  • Google’s reaction to the Samsung threat was “panic,” according to internal messages reviewed by The New York Times. An estimated $3 billion in annual revenue was at stake with the Samsung contract. An additional $20 billion is tied to a similar Apple contract that will be up for renewal this year.
  • A.I. competitors like the new Bing are quickly becoming the most serious threat to Google’s search business in 25 years, and in response, Google is racing to build an all-new search engine powered by the technology. It is also upgrading the existing one with A.I. features, according to internal documents reviewed by The Times.
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  • Google has been worried about A.I.-powered competitors since OpenAI, a San Francisco start-up that is working with Microsoft, demonstrated a chatbot called ChatGPT in November. About two weeks later, Google created a task force in its search division to start building A.I. products,
  • Modernizing its search engine has become an obsession at Google, and the planned changes could put new A.I. technology in phones and homes all over the world.
  • Magi would keep ads in the mix of search results. Search queries that could lead to a financial transaction, such as buying shoes or booking a flight, for example, would still feature ads on their results pages.
  • Google has been doing A.I. research for years. Its DeepMind lab in London is considered one of the best A.I. research centers in the world, and the company has been a pioneer with A.I. projects, such as self-driving cars and the so-called large language models that are used in the development of chatbots. In recent years, Google has used large language models to improve the quality of its search results, but held off on fully adopting A.I. because it has been prone to generating false and biased statements.
  • Now the priority is winning control of the industry’s next big thing. Last month, Google released its own chatbot, Bard, but the technology received mixed reviews.
  • The Samsung threat represented the first potential crack in Google’s seemingly impregnable search business, which was worth $162 billion last year.
  • The system would learn what users want to know based on what they’re searching when they begin using it. And it would offer lists of preselected options for objects to buy, information to research and other information. It would also be more conversational — a bit like chatting with a helpful person.
  • Last week, Google invited some employees to test Magi’s features, and it has encouraged them to ask the search engine follow-up questions to judge its ability to hold a conversation. Google is expected to release the tools to the public next month and add more features in the fall, according to the planning document.
  • The company plans to initially release the features to a maximum of one million people. That number should progressively increase to 30 million by the end of the year. The features will be available exclusively in the United States.
  • Google has also explored efforts to let people use Google Earth’s mapping technology with help from A.I. and search for music through a conversation with a chatbot
  • A tool called GIFI would use A.I. to generate images in Google Image results.
  • Tivoli Tutor, would teach users a new language through open-ended A.I. text conversations.
  • Yet another product, Searchalong, would let users ask a chatbot questions while surfing the web through Google’s Chrome browser. People might ask the chatbot for activities near an Airbnb rental, for example, and the A.I. would scan the page and the rest of the internet for a response.
  • “If we are the leading search engine and this is a new attribute, a new feature, a new characteristic of search engines, we want to make sure that we’re in this race as well,”
carolinehayter

Researchers Demand That Google Rehire And Promote Timnit Gebru After Firing : NPR - 0 views

  • Members of a prestigious research unit at Google have sent a letter to the company's chief executive demanding that ousted artificial intelligence researcher Timnit Gebru be reinstated.
  • Gebru, who studies the ethics of AI and was one of the only Black research scientists at Google, says she was unexpectedly fired after a dispute over an academic paper and months of speaking out about the need for more women and people of color at the tech giant.
  • "Offering Timnit her position back at a higher level would go a long way to help re-establish trust and rebuild our team environment,"
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  • "The removal of Timnit has had a demoralizing effect on the whole of our team."
  • Since Gebru's termination earlier this month, more than 2,600 Googlers have signed an open letter expressing dismay over the way Gebru exited the company and asking executives for a full explanation of what prompted her dismissal.
  • Gebru's firing happened "without warning rather than engaging in dialogue."
  • Google has maintained that Gebru resigned, though Gebru herself says she never voluntary agreed to leave the company.
  • They say Jeff Dean, senior vice president of Google Research, and other executives involved in Gebru's firing need to be held accountable.
  • She also was the co-author of pioneering research into facial recognition technology that demonstrated how people of color and women are misidentified far more often than white faces. The study helped persuade IBM, Amazon and Microsoft to stop selling the technology to law enforcement.
  • At Google, Gebru's former team wrote in the Wednesday letter that studying ways to reduce the harm of AI on marginalized groups is key to their mission.
  • Last month, Google abruptly asked Gebru to retract a research paper focused on the potential biases baked into an AI system that attempts to mimic human speech. The technology helps power Google's search engine. Google claims that the paper did not meet its bar for publication and that Gebru did not follow the company's internal review protocol.
  • However, Gebru and her supporters counter that she was being targeted because of how outspoken she was about diversity issues, a theme that was underscored in the letter.
  • The letter says Google's top brass have committed to advancing diversity, equity and inclusion among its research units, but unless more concrete and immediate action is taken, those promises are "virtue signaling; they are damaging, evasive, defensive and demonstrate leadership's inability to understand how our organization is part of the problem," according to the letter.
  • Gebru helped establish Black in AI, a group that supports Black researchers in the field of artificial intelligence.
  • saying such "gaslighting" has caused harm to Gebru and the Black community at Google.
  • Google has a history of striking back against employees who agitate internally for change. Organizers of the worldwide walkouts at Google in 2018 over sexual harassment and other issues were fired by the company. And more recently, the National Labor Relation Board accused Google of illegally firing workers who were involved in union organizing.
Javier E

A Murky Road Ahead for Android, Despite Market Dominance - The New York Times - 0 views

  • About one of every two computers sold today is running Android. Google’s once underappreciated side bet has become Earth’s dominant computing platform
  • Google’s version of Android faces increasing competition from hungry rivals, including upstart smartphone makers in developing countries that are pushing their own heavily modified take on the software. There are also new threats from Apple, which has said that its recent record number of iPhone sales came, in part, thanks to people switching from Android.
  • Hanging over these concerns is the question of the bottom line. Despite surging sales, profits in the Android smartphone business declined 44 percent in 2014
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  • Over the holidays last year, according to the research firm Strategy Analytics, Apple vacuumed up nearly 90 percent of the profits in the smartphone business.
  • How will the search company — or anyone else, for that matter — ever make much money from Android?
  • Google is sanguine about Android’s prospects and said the company’s original vision for Android was never solely about huge profits. “The bet that Larry, Sergey and Eric made at the time was that smartphones are going to be a thing, there’s going to be Internet on it, so let’s make sure there’s a great smartphone platform out there that people can use to, among other things, access Google services
  • The fact that Google does not charge for Android, and that few phone manufacturers are extracting much of a profit from Android devices, means that much of the globe now enjoys decent smartphones and online services for low prices
  • at the same time, given the increasing threats to Google’s advertising business, we might also wonder how long that largess can continue.
  • A brighter spot for Google is the revenue it collects from sales via Android’s app store, called Google Play. For years, Android apps were a backwater, but sales have picked up lately. In 2014, Google Play sold about $10 billion in apps, of which Google kept about $3 billion (the rest was paid out to developers). Apple makes more from its App Store. Sales there exceeded $14 billion in 2014, and rising iPhone sales in China have led to a growing app haul for Apple. Still, Google’s app revenue is becoming an increasingly meaningful piece of its overall business, and it is also growing rapidly.
  • even if hot Silicon Valley start-ups still create apps for iOS first, app makers in other parts of the world see Android as a surer path to the masses. “The reality is that folks like you should play a role in educating the Silicon Valley,” she said.
  • Google’s strategy of giving Android to phone makers free has led to a surge of new entrants in the phone business, several of which sell high-quality phones for cut-rate prices. Among those is Xiaomi, a Chinese start-up making phones that have become some of the most popular devices in China.
  • Because Xiaomi and others don’t make much of a profit by selling phones, they’re all looking for other ways to make money — and for many, the obvious business is in apps offering mail, messaging and other services that compete with Google’s own moneymaking apps.
  • The situation is especially painful for Google in China, the world’s fastest-growing smartphone market, where Google’s apps are blocked. Even in the rest of Asia, where many low-cost phone manufacturers do include Google’s apps on their phones, there’s growing interest in finding some alternative to Google’s version of Android. About 30 percent of Android smartphones shipped in the last quarter of 2014 were actually modified, or forked, versions of the OS that may not be very hospitable to Google’s services, according to the firm ABI Research
  • Cyanogen, has raised about $100 million from several investors — and has signed a “strategic partnership” with Google’s arch-competitor Microsoft — to sell phone makers an alternative user interface that works on top of Google’s Android.
  • “We share services revenue with the phone makers — and today they get very little of that from Google,” said Kirt McMaster, Cyanogen’s chief executive. “There are very few companies in the world today that really like Google. Nobody wants Google to run the table with this game. So it’s a good time to be a neutral third party. We’re Switzerland, and we want to share that revenue with our ecosystem partners in a meaningful way.”
  • in the long run, the rise of Android switching sets up a terrible path for Google — losing the high-end of the smartphone market to the iPhone, while the low end is under greater threat from noncooperative Android players like Xiaomi and Cyanogen.
Javier E

Eli Pariser on the future of the Internet - War Room - Salon.com - 0 views

  • Increasingly on the Internet, websites are personalizing themselves to suit our interests. We all see this happening at Amazon, where if you order a book, Amazon will send you the next book. We see it happening in Netflix, but it's also happening in a bunch of places where it's much less visible. For example, on Google, most people assume that if you search for BP, you'll get one set of results that are the consensus set of results in Google. Actually, that isn't true anymore. Since Dec. 4, 2009, Google has been personalized for everyone. So when I had two friends this spring Google "BP," one of them got a set of links that was about investment opportunities in BP. The other one got information about the oil spill. Presumably that was based on the kinds of searches that they had done in the past. If you have Google doing that, and you have Yahoo doing that, and you have Facebook doing that, and you have all of the top sites on the Web customizing themselves to you, then your information environment starts to look very different from anyone else's. And that's what I'm calling the "filter bubble": that personal ecosystem of information that's been catered by these algorithms to who they think you are.
  • What it's looking like increasingly is that the Web is connecting us back to ourselves. There's a looping going on where if you have an interest, you're going to learn a lot about that interest. But you're not going to learn about the very next thing over. And you certainly won't learn about the opposite view. If you have a political position, you're not going to learn about the other one. If you Google some sites about the link between vaccines and autism, you can very quickly find that Google is repeating back to you your view about whether that link exists and not what scientists know, which is that there isn't a link between vaccines and autism. It's a feedback loop that's invisible. You can't witness it happening because it's baked into the fabric of the information environment.
  • The Google CEO, Eric Schmidt, likes to tell people this statistic: From the beginning of civilization to 2003, if you took all of human intellectual output, every single conversation that ever happened, it's about two exabytes of data, about a billion gigabytes. And now two exabytes of data is created every five days
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  • So there's this enormous flood of bits, and we need help trying to sort through it. We turn to these personalization agents to sift through it for us automatically and try to pick out the useful bits. And that's fine as far as it goes. But the technology is invisible. We don't know who it thinks we are, what it thinks we're actually interested in. At the end, it's a set of code, it's not a person, and it locks us into a specific kind of pixelated versions of ourselves. It locks us into a set of check boxes of interest rather than the full kind of human experience. I don't think with this information explosion that you can go back to an unfiltered and unpersonalized world. But I think you can bake into the code a sense of civic importance. You can have a sense that there are some things that we all need to be paying attention to, that we all need to be worried about, where you do want to see the top link on BP for everyone, not just investment information if you're interested in investments.
  • change happens on a bunch of levels, and the first is on an individual level. You can make sure that you're constantly seeking out new and interesting and provocative sources of information. Think of this as your information diet. The narcissistic stuff that makes you feel like you have all the right ideas and all the right opinions -- our brains are calibrated to love that stuff because in nature, in normal life, it's very rare. Now we have this thing that's feeding us lots of calories of that stuff. It takes some discipline to forgo the information junk food and seek out stuff that's a little more challenging.
  • the second piece is we've had institutions that have been mediating what we get to know for a long time. For most of the last century they were newspapers that produced about 85 percent of the news in that model. They were always commercial entities. But because they were making so much money, they were able to afford a sense of civics, a sense that the New York Times was going to put Afghanistan on the front page, even if it doesn't get the most clicks. So newspapers found this kind of happy medium that didn't always work perfectly, but it worked better than the alternative. I think now the baton is passing to Google, to Facebook, to the new filters to develop the same kind of sense of ethics about what they do. If you talk to the engineers, they're very resistant because they feel like this is just code, it doesn't have values, it's not a human thing. But of course they're writing code, and every human-made system has a sense of values.
  • the Internet was built on the principle that it would carry all different types of data. And it didn't really care what kind of data it was carrying. It was going to make sure that it got from Point A to Point B. That's the Internet: There's kind of a social contract between all the machines on the Internet that says, "I'll carry your data if you carry my data, and we'll leave it to the people on the edges of the network -- to your home PC or the PC that you're sending something to -- to figure out what the data means." That's the net neutrality principle.
  • big companies like Verizon and Comcast are looking at how the Internet is eroding their profit margins. They're saying to themselves, what can we do to get a piece of this growing pie? They want a tiered Internet where you can pay them to go to the front of the line with your data. That will really erode that amazing thing we all know the Internet facilitates: that anyone with an idea can reach the world. You talk to venture capitalists and they're scared. They say a new start-up is just never going to be able to buy the speed that a Google or a Microsoft will be able to. Incumbent industries will be able to get their data to you quickly and new start-ups won't have a chance. And as a result, you'll have a drying up of the entrepreneurialism that's happened on the Internet. And you'll have a drying up of the Wikipedias, the nonprofit projects. Wikipedia works because it's just as fast as Google. When Wikipedia starts to slow way down relative to Google, you're more likely to just go to Google
Javier E

Opinion | I Used to Work for Google. I Am a Conscientious Objector. - The New York Times - 0 views

  • “We can forgive your politics and focus on your technical contributions as long as you don’t do something unforgivable, like speaking to the press.”
  • This was the parting advice given to me during my exit interview from Google after spending a month internally arguing, resignation letter in hand, for the company to clarify its ethical red lines around Project Dragonfly, the effort to modify Search to meet the censorship and surveillance demands of the Chinese Communist Party.
  • When a prototype circulated internally of a system that would ostensibly allow the Chinese government to surveil Chinese users’ queries by their phone numbers, Google executives argued that it was within existing norms
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  • the time has passed when tech companies can simply build tools, write algorithms and amass data without regard to who uses the technology and for what purpose.
  • Nearly a decade ago, Cisco Systems was sued in federal court on behalf of 11 members of the Falun Gong organization, who claimed that the company built a nationwide video surveillance and “forced conversion” profiling system for the Chinese government that was tailored to help Beijing crack down on the group
  • According to Cisco’s own marketing materials, the video analyzer — which would now be marketed as artificial intelligence — was the “only product capable of recognizing over 90 percent of Falun Gong pictorial information.”
  • The failure to punish Cisco set a precedent for American companies to build artificial intelligence for foreign governments to use for political oppression
  • Thermo Fisher, sold DNA analyzers to aid in the current large-scale domestic surveillance and internment of hundreds of thousands of Uighurs, a predominantly Muslim ethnic group, in the region of Xinjiang.
  • Mr. Yang defended Yahoo’s human rights commitments and emphasized the importance of the Chinese market. Google used a similar defense for Dragonfly last year.
  • Tech companies are spending record amounts on lobbying and quietly fighting to limit employees’ legal protections for organizing. North American legislators would be wise to answer the call from human rights organizations and research institutions by guaranteeing explicit whistle-blower protections similar to those recently passed by the European Union
  • Ideally, they would vocally support an instrument that legally binds businesses — via international human rights law — to uphold human rights.
Javier E

Google, Mighty Now, but Not Forever - NYTimes.com - 0 views

  • Old kingpins like Digital Equipment and Wang didn’t disappear overnight. They sank slowly, burdened by maintenance of the products that made them rich and unable to match the pace of technological change around them. The same is happening now at Hewlett-Packard, which is splitting in two. Even Microsoft — the once unbeatable, declared monopolist of personal computing software — has struggled to stay relevant
  • “I’m not saying that Google is going to go away, just as Microsoft didn’t go away,” said Ben Thompson, a tech analyst who writes the blog Stratechery. “It’s just that Google will miss out on what’s next.”
  • The company’s financial results have failed to meet consensus analysts’ expectations for five straight quarters. And its stock price has fallen 8 percent over the last year.
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  • At first glance, the Mountain View, Calif., company looks plenty healthy. It generated $14.4 billion in profits in 2014 and revenue was up 19 percent from the year before. Google accounts for three-quarters of the world’s web searches, and the company also controls Android, by far the world’s most widely used mobile operating system, and YouTube, the world’s most popular video site.
  • as smartphones eclipse laptop and desktop computers to become the planet’s most important computing devices, the digital ad business is rapidly changing. Facebook, Google’s archrival for advertising dollars, has been quick to profit from the shift.
  • Google’s enormous search haul is only a slice of the $550 billion global advertising market, according to the research firm eMarketer. As Mr. Thompson pointed out, most of that money is not in direct response ads like Google’s.Instead, the bulk of the ad industry is devoted to something called brand ads. These are the ads you see on television and print magazines. They work on your emotions in the belief that, in time, your dollars will follow.
  • This gets to the crux of Mr. Thompson’s argument that Google has peaked. The future of online advertising looks increasingly like the business of television. It is likely to be dominated by services like Facebook, Snapchat or Pinterest that keep people engaged for long periods of time.
  • “Google doesn’t create immersive experiences that you get lost in,” Mr. Thompson said. “Google creates transactional services. You go to Google to search, or for maps, or with something else in mind. And those are the types of ads they have. But brand advertising isn’t about that kind of destination. It’s about an experience.”
  • “To me the Microsoft comparison can’t be more clear,” he said. “This is the price of being so successful — what you’re seeing is that when a company becomes dominant, its dominance precludes it from dominating the next thing. It’s almost like a natural law of business.”
Javier E

The Antitrust Case Against Facebook, Google and Amazon - WSJ - 0 views

  • A growing number of critics think these tech giants need to be broken up or regulated as Standard Oil and AT&T once were.
  • antitrust regulators have a narrow test: Does their size leave consumers worse off?
  • By that standard, there isn’t a clear case for going after big tech—at least for now. They are driving down prices and rolling out new and often improved products and services every week.
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  • That may not be true in the future: If market dominance means fewer competitors and less innovation, consumers will be worse off than if those companies had been restrained. “The impact on innovation can be the most important competitive effect” in an antitrust case
  • Yet Google’s monopoly means some features and prices that competitors offered never made it in front of customers. Yelp Inc., which in 2004 began aggregating detailed information and user reviews of local services, such as restaurants and stores, claims Google altered its search results to hurt Yelp and help its own competing service. While Yelp survived, it has retreated from Europe, and several similar local search services have faded.
  • In a 2005 paper, Mr. Scherer found that Standard Oil was indeed a prolific generator of patents in its early years, but that slowed once it achieved dominance.
  • Standard Oil and AT&T used trusts, regulations and patents to keep out or co-opt competitors. They were respected but unloved.
  • By contrast, Google and Facebook give away their main product, while Amazon undercuts traditional retailers so aggressively it may be holding down inflation. None enjoys a government-sanctioned monopoly; all invest prodigiously in new products.
  • All are among the public’s most loved brands, according to polls by Morning Consult.
  • Yet there are also important parallels. The monopolies of old and of today were built on proprietary technology and physical networks that drove down costs while locking in customers, erecting formidable barriers to entry.
  • . If they’re imposing a cost, it may not be what customers pay but the products they never see.
  • When the federal government sued to break up Standard Oil, the Supreme Court acknowledged business acumen was important to the company’s early success, but concluded that was eventually supplanted by a single-minded determination to drive others out of the market.
  • Amazon hasn’t yet reached the same market share as Google or Facebook but its position is arguably even more impregnable because it enjoys both physical and technological barriers to entry. Its roughly 75 fulfillment centers and state-of-the art logistics (including robots) put it closer, in time and space, to customers than any other online retailer.
  • “Just like people joined Facebook because everyone else was on Facebook, the biggest competitive advantage AT&T had was that it was interconnected,”
  • Early in the 20th century, AT&T began buying up local competitors and refusing to connect independent exchanges to its long-distance lines, arousing antitrust complaints. By the 1920s, it was allowed to become a monopoly in exchange for universal service in the communities it served. By 1939, the company carried more than 90% of calls.
  • After AT&T was broken up into separate local and long-distance companies in 1982, telecommunication innovation blossomed, spreading to digital switching, fiber optics, cellphones—and the internet.
  • “There should be hundreds of Yelps. There’s not. No one is pitching investors to build a service that relies on discovery through Facebook or Google to grow, because venture capitalists think it’s a poor bet.”
  • At that same hearing Jeffrey Katz, then the chief executive of Nextag, responded, “That is like saying move to Panama if you don’t like the tax rate in America. It’s a fake choice because no one has Google’s scope or capabilities and consumers won’t, don’t, and in fact can’t jump.”
  • In 2013 the U.S. Federal Trade Commission concluded that even if Google had hurt competitors, it was to serve consumers better, and declined to bring a case. Since then, comparison sites such as Nextag have largely faded.
  • The different outcomes hinge in part on different approaches. European regulators are more likely to see a shrinking pool of competitors as inherently bad for both competition and consumers. American regulators are more open to the possibility that it could be natural and benign.
  • Internet platforms have high fixed and minimal operating costs, which favors consolidation into a few deep-pocketed competitors. And the more customers a platform has, the more useful it is to each individual customer—the “network effect.”
  • But a platform that confers monopoly in one market can be leveraged to dominate another. Facebook’s existing user base enabled it to become the world’s largest photo-sharing site through its purchase of Instagram in 2012 and the largest instant-messaging provider through its purchase of WhatsApp in 2014. It is also muscling into virtual reality through its acquisition of Oculus VR in 2014 and anonymous polling with its purchase of TBH last year.
  • Once a company like Google or Facebook has critical mass, “the venture capital looks elsewhere,” says Roger McNamee of Elevation Partners, a technology-focused private-equity firm. “There’s no point taking on someone with a three or four years head start.”
  • when Google launched its own comparison business, Google Shopping, those sites found themselves dropping deeper into Google’s search results. They accused Google of changing its algorithm to favor its own results. The company responded that its algorithm was designed to give customers the results they want.
  • As the dominant platform for third-party online sales, Amazon also has access to data it can use to decide what products to sell itself. In 2016 Capitol Forum, a news service that investigates anticompetitive behavior, reported that when a shopper views an Amazon private-label clothing brand, the accompanying list of items labeled “Customers Who Bought This Item Also Bought,” is also dominated by Amazon’s private-label brands. This, it says, restricts competing sellers’ access to a prime marketing space
  • In the face of such accusations, the probability of regulatory action—for now—looks low, largely because U.S. regulators have a relatively high bar to clear: Do consumers suffer?
  • “We think consumer welfare is the right standard,” Bruce Hoffman, the FTC’s acting director of the bureau of competition, recently told a panel on antitrust law and innovation. “We have tried other standards. They were dismal failures.”
  • What would remedies look like? Since Big Tech owes its network effects to data, one often-proposed fix is to give users ownership of their own data: the “social graph” of connections on Facebook, or their search history on Google and Amazon. They could then take it to a competitor.
  • A more drastic remedy would be to block acquisitions of companies that might one day be a competing platform. British regulators let Facebook buy Instagram in part because Instagram didn’t sell ads, which they argued made them different businesses. In fact, Facebook used Instagram to engage users longer and thus sell more ads
  • Ben Thompson, wrote in his technology newsletter Stratechery. Building a network is “extremely difficult, but, once built, nearly impregnable. The only possible antidote is another network that draws away the one scarce resource: attention.” Thus, maintaining competition on the internet requires keeping “social networks in separate competitive companies.”
  • How sound are these premises? Google’s and Facebook’s access to that data and network effects might seem like an impregnable barrier, but the same appeared to be true of America Online’s membership, Yahoo ’s search engine and Apple’s iTunes store, note two economists, David Evans and Richard Schmalensee, in a recent paper. All saw their dominance recede in the face of disruptive competition.
  • It’s possible Microsoft might have become the dominant company in search and mobile without the scrutiny the federal antitrust case brought. Throughout history, entrepreneurs have often needed the government’s help to dislodge a monopolist—and may one day need it again.
Javier E

How the West Got Covid So Wrong. Covid is a Test of Civilization, and… | by u... - 0 views

  • In Britain, Covid now “exceeds the worst-case scenario.” In America, a thousand people die a day, and cases are skyrocketing. In Europe, the numbers are exploding. Covid is ripping savagely across the West. But in the East, meanwhile, life is slowly returning to some semblance of normality.
  • That’s a remarkable development — the West, after all, is made up of the world’s richest, most powerful societies. And yet it seems they couldn’t defeat something as tiny as a virus. The East is far poorer, less developed — and yet, it was able to defeat Covid, while the West is in the grip of the pandemic, all over again, worse than before.
  • So how did the West get Covid so wrong?
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  • Now, to the East, this behaviour is both jaw-dropping and bewildering. It goes beyond mere irresponsibility, and is considered something more like stupidity, ignorance, malice, deceit, or all four
  • That is what civilization is, and where it begins: the presence of the very first kind of enlightened mind, which can nourish, protect, and elevate another
  • What does Mead’s Femur have do with the West’s stunning failure that let Covid spiral out of control? As it turns out, everything.
  • These days, the tourists are gone, mostly. But — and here’s the point — the bars, restaurants, and clubs are still full. I pass by them on my daily walk to the park and wonder: what are these people doing? How are they sitting there so close to one another, with no social distancing in place, laughing, joking in the middle of a literal pandemic that’s exploding all around them? What the?
  • The people I pass by in the bars are made of two social groups, largely. Young people, and the working class. That’s the same group, in a sense, since most young people are working class, until they amass enough wealth to rise beyond it
  • They have made a choice. Their beer and burger or cocktail and steak matters more than stopping the spread of a deadly disease. What the?
  • This group is putting the most vulnerable in society at profound risk. Those who are already ill, and immunocompromised. Those even lower down the socioeconomic ladder than them — minorities, the underclass, and so forth, among whom death rates are astronomical. The elderly, the frail, the aged.
  • Certain groups in Western society have made the decision that the vulnerable’s lives matter less than their right to party, to have a beer and a burger, a cocktail and a steak, a laugh at the pub with friends. What the?
  • The groups who are now apparently completely indifferent to spreading Covid seem to have taken their cues from leaders. Young people and the working class seem to have no conscience or compunction left whatsoever about spreading Covid
  • To act in such a way as to put your elders, or the ill, especially, at risk, is something that is a grave violation of social norms. Easterners can’t understand why Westerners are behaving like…spoiled children. Are they right?
  • There is a kind of toxic indifference that seems to have spread through Western societies. Life itself is treated with a kind of shrugging fatalism — especially those of the vulnerable. It is literally valued less than a night out at the pub by much of society.
  • The attitude of toxic indifference is what the West seems to share in common now, and that is why it has been brought to its knees by Covid.
  • the West” is not monolithic. Certainly, toxic indifference is not at the same level across all of it
  • let me discuss the most extreme examples — America and Britain — to highlight where toxic indifference comes from: leadership.
  • In Britain and America, Covid cases have now exploded well past their first peak. America is approaching 100,000 cases per day — the point at which social breakdown will begin. Britain is hitting more than that, on a per capita basis. And yet neither of these societies has a national lockdown.
  • uccessful societies — New Zealand, Taiwan, Vietnam, and many more — deliberately crunched the curve. Their strategy was to eradicate Covid, through what’s now a global template of best practices — lock down, test, trace, quarantine, isolate, and so forth.
  • The approach of Western leaders, in other words, was reactive, hesitant, and cautious, not decisive, swift, and proactive:
  • Margaret Mead once said that the beginning of human civilisation was found in a healed femur. That that single, simple discovery meant that someone took the time to invest in healing someone else’s broken leg — without which they surely would have died
  • Western leaders, in other words, modelled toxic indifference for their societies. They gave people a license to be indifferent, by acting largely indifferent themselves.
  • Young people justify it by saying that “they need to have social lives” — as if they weren’t spending most of their social lives online before Covid, and the working class by saying they need to work. Both of those arguments are partially true. But it’s truer to say that these are groups which have become dangerously indifferent to preserving the value of the lives of the vulnerable.
  • The young and the working class are punching down, as American leftists would put it.
  • More formally, more accurately, Covid has made Western societies predatory ones. The young and working class are exploiting and abusing those more powerless than them
  • Neither group seems to consider the possibility much that society needs to come together to defeat the pandemic, once and for all, and the only way that can be done is to put the vulnerable first.
  • America treating Covid indifferently is no surprise, after all — it’s a nation where kids are gunned down in schools, diabetics are simply left to die, people beg strangers online for money to pay for crippling healthcare costs
  • But it’s more surprising to see Europe turning predatory due to Covid, or having Covid expose its vulnerability to becoming predatory
  • I don’t mean to single the young and working class out. That is missing my point. What I am saying is that toxic indifference is trickling down in the West. From elites, like leaders, to the bourgeois — that’s been the case for the last few decades
  • Indifference is trickling down from the elite and the bourgeois, to the working class and the young.
  • we know where a society of indifference ends. It ends in America. In stupidity, ignorance, violence, hate, racism, brutality, and the poverty and despair which underlies it all.
  • The indifferent cannot act collectively, therefore they cannot invest, transform, change, unite, come together, and therefore they cannot live in a modern, functioning society, with an expansive, sophisticated, supportive, generous social contract
  • So what about climate change? Mass extinction? Ecological collapse? The massive waves of depression and ruin those will unleash — in the next decade? How can societies that can’t unite, act wisely, behave responsibly to fight Covid come together to do much about even larger catastrophes?
  • Covid reveals the decivilizing of the West. As I mentioned, Margaret Mead said the fundamental test of civilization is the healed femur: that someone took the time and effort to heal someone else. It is the absence of indifference and the presence of care, in other words
  • What made the West special, once upon a time, was not its brutality, but its idea of civilization, as the elevation and nourishment of every life, with dignity, purpose, belonging, truth, justice, and, more crucially, the idea that freedom was a society that was able to act in a civilised way.
  • freedom became free-dumb: the idea that my right to be abusive, exploitative, ignorant, violent, selfish — to carry a gun to Starbucks or deny you healthcare and retirement — came to prevail
  • If the pattern of the West’s decaying attitudes, the spread of the foolish American idea of free-dumb as “freedom,” is what Covid has revealed — I punch down, on the person below me, I exploit and abuse the person even lower than me in the socioeconomic hierarchy, because that is what I must do to survive, or at least what I have been taught to do to feel good and worthy — then the simple fact is that the West has little future
  • Their failure teaches us something. Civilization matters. When a society gives up on the idea of being civilized, it collapses harder and faster than its most learned wise men often imagine. That is because no society can withstand a tidal wave of stupidity and violence. Is that where the West is headed?
  • In a simpler way, maybe the simplest, what I am talking about is a lack of simple human goodness. That is what Mead’s Femur points to — the presence of goodness — and it is what is missing in America and Britain. They are now societies with a massive, gaping, jaw-dropping lack of human goodness, and Covid is just the latest example. But that deficit spells real trouble — it isn’t some kind of abstract moral concern.
  • Covid is a cold wind, and it shows that the flame is flickering. If anything, it shows us the future of civilization — in Mead’s sense, as the absence of violence, and the presence of decency, dignity, care, nourishment, equality, of human goodness realized — may lie in the East.
tsainten

Justice Dept to File Antitrust Lawsuit Against Google - The New York Times - 0 views

  • The Justice Department accused Google of maintaining an illegal monopoly over search and search advertising in a lawsuit filed on Tuesday, the government’s most significant legal challenge to a tech company’s market power in a generation.
  • llegally maintaining its monopoly over search through several exclusive business contracts and agreements that lock out competition.
  • Google’s payment of billions of dollars to Apple to place the Google search engine as the default for iPhones.
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  • The suit reflects the pushback against the power of the nation’s largest corporations, and especially technology giants like Google, Amazon, Facebook and Apple. Conservatives like President Trump and liberals like Senator Elizabeth Warren have been highly critical of the concentration of power in a handful of tech behemoths.
  • set off a cascade of other antitrust lawsuits
  • A victory for the government could remake one of America’s most recognizable companies and the internet economy that it has helped define since it was founded by two Stanford University graduate students in 1998.
  • The company says it has strong competition in the search market, with more people finding information on sites like Amazon. It says its services have been a boon for small businesses.
  • The lawsuit comes two weeks after Democratic lawmakers on the House Judiciary Committee released a sprawling report on the tech giants that accused Google of controlling a monopoly over online search and the ads that come up when users enter a query.
  • It controls 90 percent of the market for online searches, according to one estimate.
  • Google last faced serious scrutiny from an American antitrust regulator nearly a decade ago, when the Federal Trade Commission investigated whether it had abused its power over the search market. The agency’s staff recommended bringing charges against the company, according to a memo reported on by The Wall Street Journal. But the agency’s five commissioners voted in 2013 not to bring a case.
  • European Union has brought three antitrust cases against Google in recent years, focused on its search engine, advertising business and Android mobile operating system. Regulators in Britain and Australia are examining the digital advertising market, in inquiries that could ultimately implicate the company.
Javier E

Google's Steely Foe in Europe - NYTimes.com - 0 views

  • Of her approach to her new job, she added: “Consumers depend on us to make sure that competition is fair and open, and it’s my responsibility to make that happen.”
  • The overarching issue is whether Google abused its market dominance. In some countries in Europe, Google has a 90 percent or larger market share, giving it greater dominance than in the United States.
  • Ms. Vestager’s predecessor, Joaquín Almunia, had pursued a wide-ranging investigation into the company’s practices. But he tried and failed three times to reach a settlement with Google.
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  • “It was obvious that a negotiated solution was not a possibility,” Ms. Vestager said in the phone interview. “So I felt we should go in another direction.”
  • That direction was filing formal charges, called a statement of objection, accusing Google of favoring its own comparison shopping service, called Google Shopping. In practical terms, the commission found that when a consumer used Google to search for shopping-related information, the site systematically displayed the company’s own comparison product at the top of the search results — “irrespective of whether it is the most relevant response to the query,” Ms. Vestager said in a commission-issued statement about the charges.
  • In addition to the formal complaint related to Google Shopping, Ms. Vestager said her office was still looking into accusations that Google had restricted its advertising partners from using rival platforms and that it scraped online content from competitors. She also announced a separate “in-depth investigation” into accusations of anticompetitive company practices regarding Google’s relationships with device manufacturers that rely on its Android operating system.
  • Longtime observers of Ms. Vestager theorized that she had chosen to initially pursue a narrow case in which she had the most confidence, while keeping pressure on her adversary to settle by opening parallel lines of inquiry.
  • “It’s about power. Any deal she makes, it’s about how much power she has and how much power her adversary has,” says Martin Krasnik, the host of a late-night current affairs show on Danish national television who describes Ms. Vestager as the most impenetrable politician he has ever interviewed.
Javier E

How Google Dominates Us by James Gleick | The New York Review of Books - 0 views

  • E-mail Single Page Print addthis_pub = 'nybooks'; addthis_logo = 'http://www.nybooks.com/images/logo-150.gif'; addthis_logo_background = 'ffffff'; addthis_logo_color = '666666'; addthis_brand = 'NYRB'; addthis_options = 'favorites, facebook, twitter, tumblr, reddit, digg, stumbleupon, delicious, google, more'; Share (function() { var s = document.getElementsByTagName('script')[0], rdb = document.createElement('script'); rdb.type = 'text/javascript'; rdb.async = true; rdb.src = document.location.protocol + '//www.readability.com/embed.js'; s.parentNode.insertBefore(rdb, s); })(); ← 1 2 3 It does not have to mean “Obey all the laws.” When Google embarked on its program to digitize copyrighted books and copy them onto its servers, it did so in stealth, deceiving publishers with whom it was developing business relationships. Google knew that the copying bordered on illegal. It considered its intentions honorable and the law outmoded.
  • Who, then, judges what is evil? “Evil is what Sergey says is evil,”
  • On all the evidence Google’s founders began with an unusually ethical vision for their unusual company. They believe in information—”universally accessible”—as a force for good in and of itself. They have created and led teams of technologists responsible for a golden decade of genuine innovation. They are visionaries in a time when that word is too cheaply used. Now they are perhaps disinclined to submit to other people’s ethical standards, but that may be just a matter of personality. It is well to remember that the modern corporation is an amoral creature by definition, obliged to its shareholder financiers, not to the public interest.
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  • The rise of social networking upends the equation again. Users of Facebook choose to reveal—even to flaunt—aspects of their private lives, to at least some part of the public world. Which aspects, and which part? On Facebook the user options are notoriously obscure and subject to change, but most users share with “friends” (the word having been captured and drained bloodless). On Twitter, every remark can be seen by the whole world, except for the so-called “direct message,” which former Representative Anthony Weiner tried and failed to employ. Also, the Library of Congress is archiving all tweets, presumably for eternity, a fact that should enter the awareness of teenagers, if not members of Congress.
  • Google+ gives users finer control over what gets shared with whom. Still, one way or another, everything is shared with the company. All the social networks have access to our information and mean to use it. Are they our friends?
  • The company always says users can “opt out” of many of its forms of data collection, which is true, up to a point, for savvy computer users; and the company speaks of privacy in terms of “trade-offs,” to which Vaidhyanathan objects: Privacy is not something that can be counted, divided, or “traded.” It is not a substance or collection of data points. It’s just a word that we clumsily use to stand in for a wide array of values and practices that influence how we manage our reputations in various contexts. There is no formula for assessing it: I can’t give Google three of my privacy points in exchange for 10 percent better service.
  • This seems right to me, if we add that privacy involves not just managing our reputation but protecting the inner life we may not want to share.
Javier E

'There was all sorts of toxic behaviour': Timnit Gebru on her sacking by Google, AI's d... - 0 views

  • t feels like a gold rush,” says Timnit Gebru. “In fact, it is a gold rush. And a lot of the people who are making money are not the people actually in the midst of it. But it’s humans who decide whether all this should be done or not. We should remember that we have the agency to do that.”
  • something that the frenzied conversation about AI misses out: the fact that many of its systems may well be built on a huge mess of biases, inequalities and imbalances of power.
  • As the co-leader of Google’s small ethical AI team, Gebru was one of the authors of an academic paper that warned about the kind of AI that is increasingly built into our lives, taking internet searches and user recommendations to apparently new levels of sophistication and threatening to master such human talents as writing, composing music and analysing images
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  • The clear danger, the paper said, is that such supposed “intelligence” is based on huge data sets that “overrepresent hegemonic viewpoints and encode biases potentially damaging to marginalised populations”. Put more bluntly, AI threatens to deepen the dominance of a way of thinking that is white, male, comparatively affluent and focused on the US and Europe.
  • What all this told her, she says, is that big tech is consumed by a drive to develop AI and “you don’t want someone like me who’s going to get in your way. I think it made it really clear that unless there is external pressure to do something different, companies are not just going to self-regulate. We need regulation and we need something better than just a profit motive.”
  • one particularly howling irony: the fact that an industry brimming with people who espouse liberal, self-consciously progressive opinions so often seems to push the world in the opposite direction.
  • Gebru began to specialise in cutting-edge AI, pioneering a system that showed how data about particular neighbourhoods’ patterns of car ownership highlighted differences bound up with ethnicity, crime figures, voting behaviour and income levels. In retrospect, this kind of work might look like the bedrock of techniques that could blur into automated surveillance and law enforcement, but Gebru admits that “none of those bells went off in my head … that connection of issues of technology with diversity and oppression came later”.
  • The next year, Gebru made a point of counting other black attenders at the same event. She found that, among 8,500 delegates, there were only six people of colour. In response, she put up a Facebook post that now seems prescient: “I’m not worried about machines taking over the world; I’m worried about groupthink, insularity and arrogance in the AI community.”
  • When Gebru arrived, Google employees were loudly opposing the company’s role in Project Maven, which used AI to analyse surveillance footage captured by military drones (Google ended its involvement in 2018). Two months later, staff took part in a huge walkout over claims of systemic racism, sexual harassment and gender inequality. Gebru says she was aware of “a lot of tolerance of harassment and all sorts of toxic behaviour”.
  • She and her colleagues prided themselves on how diverse their small operation was, as well as the things they brought to the company’s attention, which included issues to do with Google’s ownership of YouTube
  • A colleague from Morocco raised the alarm about a popular YouTube channel in that country called Chouf TV, “which was basically operated by the government’s intelligence arm and they were using it to harass journalists and dissidents. YouTube had done nothing about it.” (Google says that it “would need to review the content to understand whether it violates our policies. But, in general, our harassment policies strictly prohibit content that threatens individuals,
  • in 2020, Gebru, Mitchell and two colleagues wrote the paper that would lead to Gebru’s departure. It was titled On the Dangers of Stochastic Parrots. Its key contention was about AI centred on so-called large language models: the kind of systems – such as OpenAI’s ChatGPT and Google’s newly launched PaLM 2 – that, crudely speaking, feast on vast amounts of data to perform sophisticated tasks and generate content.
  • Gebru and her co-authors had an even graver concern: that trawling the online world risks reproducing its worst aspects, from hate speech to points of view that exclude marginalised people and places. “In accepting large amounts of web text as ‘representative’ of ‘all’ of humanity, we risk perpetuating dominant viewpoints, increasing power imbalances and further reifying inequality,” they wrote.
  • When the paper was submitted for internal review, Gebru was quickly contacted by one of Google’s vice-presidents. At first, she says, non-specific objections were expressed, such as that she and her colleagues had been too “negative” about AI. Then, Google asked Gebru either to withdraw the paper, or remove her and her colleagues’ names from it.
  • After her departure, Gebru founded Dair, the Distributed AI Research Institute, to which she now devotes her working time. “We have people in the US and the EU, and in Africa,” she says. “We have social scientists, computer scientists, engineers, refugee advocates, labour organisers, activists … it’s a mix of people.”
  • Running alongside this is a quest to push beyond the tendency of the tech industry and the media to focus attention on worries about AI taking over the planet and wiping out humanity while questions about what the technology does, and who it benefits and damages, remain unheard.
  • “That conversation ascribes agency to a tool rather than the humans building the tool,” she says. “That means you can aggregate responsibility: ‘It’s not me that’s the problem. It’s the tool. It’s super-powerful. We don’t know what it’s going to do.’ Well, no – it’s you that’s the problem. You’re building something with certain characteristics for your profit. That’s extremely distracting, and it takes the attention away from real harms and things that we need to do. Right now.”
Javier E

What Ever Happened to Google Books? | The New Yorker - 0 views

  • It was the most ambitious library project of our time—a plan to scan all of the world’s books and make them available to the public online. “We think that we can do it all inside of ten years,” Marissa Mayer, who was then a vice-president at Google, said to this magazine in 2007,
  • Google has scanned an impressive thirty million volumes, putting it in a league with the world’s larger libraries (the library of Congress has around thirty-seven million books). That is a serious accomplishment. But while the corpus is impressive, most of it remains inaccessible. Searches of out-of-print books often yield mere snippets of the text—there is no way to gain access to the whole book
  • The thrilling thing about Google Books, it seemed to me, was not just the opportunity to read a line here or there; it was the possibility of exploring the full text of millions of out-of-print books and periodicals that had no real commercial value but nonetheless represented a treasure trove for the public. In other words, it would be the world’s first online library worthy of that name.
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  • yet the attainment of that goal has been stymied, despite Google having at its disposal an unusual combination of technological means, the agreement of many authors and publishers, and enough money to compensate just about everyone who needs it.
  • by 2008, representatives of authors, publishers, and Google did manage to reach a settlement to make the full library available to the public, for pay, and to institutions. In the settlement agreement, they also put terminals in libraries, but didn’t ever get around to doing that. But that agreement then came under further attacks from a whole new set of critics
  • Four years ago, a federal judge sided with the critics and threw out the 2008 settlement,
  • predictably, a full seven years after the court decision was first announced, we’re still waiting.
Javier E

The Spiritual Crisis of the Modern Economy - The Atlantic - 0 views

  • This go-it-alone mentality works against the ways that, historically, workers have improved their lot. It encourages workers to see unions and government as flawed institutions that coddle the undeserving, rather than as useful, if imperfect, means of raising the relative prospects of all workers.
  • It also makes it more likely that white workers will direct their frustration toward racial and ethnic minorities, economic scapegoats who are dismissed as freeloaders unworthy of help—in a recent survey, 64 percent of Trump voters (not all of whom, of course, are part of the white working class) agreed that “average Americans” had gotten less they they deserved, but this figure dropped to 12 percent when that phrase was replaced with “blacks.” (Among Clinton voters, the figure stayed steady at 57 percent for both phrases.
  • This is one reason that enacting good policies is, while important, not enough to address economic inequality. What’s needed as well is a broader revision of a culture that makes those who struggle feel like losers.
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  • One explanation for why so many come to that conclusion in the first place has to do with the widening of the gulf between America’s coasts and the region in between them
  • Cities that can entice well-educated professionals are booming, even as “flyover” communities have largely seen good-paying factory work automated or shipped overseas, replaced to a large extent with insecure jobs: Walmart greeters, independent-contractor truck drivers, and the like.
  • a college degree has become the true mark of individual success in America—the sort of white-picket-fence fantasy that drives people well into their elder years to head back to school
  • the white working class that emerged in the 19th century—stitched together from long-combative European ethnic groups—strived to set themselves apart from African Americans, Chinese, and other vilified “indispensable enemies,” and build, by contrast (at least in their view), a sense of workingman pride.
  • this last election was a reminder that white male resentment of “nasty” women and “uppity” racial and other minorities remains strong.
  • That said, many Americans with more stable, better-paid jobs have blind spots of their own. For all of their professed open-mindedness in other areas, millions of the well-educated and well-off who live in or near big cities tend to endorse the notion, explicitly or implicitly, that education determines a person’s value
  • white voters from hard-hit rural areas and hollowed-out industrial towns have turned away from a Democratic Party that has offered them little in the way of hope and inspiration and much in the way of disdain and blame.
  • Well into the 21st century, two-thirds of Americans age 25 and over do not have a bachelor’s degree. The labor market has become more polarized, as highly paid jobs for workers with middling levels of education and skill dwindle away.
  • As much as both liberals and conservatives have touted education as a means of attaining social mobility, economic trends suggest that this strategy has limits, especially in its ability to do anything about the country’s rapidly growing inequalities
  • such a fervent belief in the transformative power of education also implies that a lack of it amounts to personal failure—being a “stupid” person
  • even some workers I spoke to—all former union members—said they felt that people without a good education did not deserve to make a good living.
  • The rules of meritocracy that these blue-collar workers say they admire barely apply to the very top levels of the economy. Groups of elite workers—professionals, managers, financial workers, tenured professors—continue to wall themselves off from competition. They still organize collectively, through lobbying, credentialing, licensing, and other strategies. But fewer ordinary workers have the same ability to do so
  • What has emerged in the new economy, then, is a stunted meritocracy: meritocracy for you, but not for me
  • From gripes about the backwardness and boredom of small-town America to jokes about “rednecks” and “white trash” that are still acceptable to say in polite company, it’s no wonder that the white working class believes that others look down on them. That’s not to say their situation is worse than that of the black and Latino working classes—it’s to say that where exactly they fit in the hierarchy of oppression is a question that leads nowhere, given how much all these groups have struggled in recent decades.
  • However exaggerated by stereotypes, the urbane, urban values of the well-educated professional class, with its postmodern cultural relativism and its rejection of old dogmas, are not attractive alternatives to what the working class has long relied on as a source of solace.
  • In the absence of other sources of meaning, Americans are left with meritocracy, a game of status and success, along with the often ruthless competition it engenders. And the consequence of a perspective of self-reliance—Americans, compared to people in other countries, hold a particularly strong belief that people succeed through their own hard work—is a sense that those who fail are somehow inferior
  • The concept of grace comes from the Christian teaching that everyone, not just the deserving, is saved by God’s grace. Grace in the broader sense that I (an agnostic) am using, however, can be both secular and religious. In the simplest terms, it is about refusing to divide the world into camps of deserving and undeserving, as those on both the right and left are wont to do
  • It rejects an obsession with excusing nothing, with measuring and judging the worth of people based on everything from a spotty résumé to an offensive comment.
  • Unlike an egalitarian viewpoint focused on measuring and leveling inequalities, grace rejects categories of right and wrong, just and unjust, and offers neither retribution nor restitution, but forgiveness.
  • With a perspective of grace, it becomes clearer that America, the wealthiest of nations, possesses enough prosperity to provide adequately for all. It becomes easier to part with one’s hard-won treasure in order to pull others up, even if those being helped seem “undeserving”—a label that today serves as a justification for opposing the sharing of wealth on the grounds that it is a greedy plea from the resentful, idle, and envious.
  • ignorance shouldn’t be considered an irremediable sin. Yet many of the liberal, affluent, and college-educated too often reduce the beliefs of a significant segment of the population to a mash of evil and delusion
  • One of the few things he could really depend on was his church. He volunteered on their Sunday-school bus, leading the kids in singing songs. “It helps to be around young people,” he said. For many of the jobless workers I interviewed, religion and tradition provided a sense of community and a feeling that their lives had purpose.
  • While there are no simple explanations for the desperation and anger visible in many predominantly white working-class communities, perhaps the most astute and original diagnosis came from the rabbi and activist Michael Lerner, who, in assessing Donald Trump’s victory, looked from a broader vantage point than most. Underneath the populist ire, he wrote, was a suffering “rooted in the hidden injuries of class and in the spiritual crisis that the global competitive marketplace generates.”
  • That cuts right to it. The modern economy privileges the well-educated and highly-skilled, while giving them an excuse to denigrate the people at the bottom (both white and nonwhite) as lazy, untalented, uneducated, and unsophisticated.
  • many well-off Americans from across the political spectrum scorn the white working class in particular for holding onto religious superstitions and politically incorrect views, and pity them for working lousy jobs at dollar stores and fast-food restaurants that the better-off rarely set foot in
  • This system of categorizing Americans—the logical extension of life in what can be called an extreme meritocracy—can be pernicious: The culture holds up those who succeed as examples, however anecdotal, that everyone can make it in America. Meanwhile, those who fail attract disdain and indifference from the better-off, their low status all the more painful because it is regarded as deserved.
  • the shame of low status afflicts not just the unemployed, but also the underemployed. Their days are no longer filled with the dignified, if exhausting, work of making real things.
  • For less educated workers (of all races) who have struggled for months or years to get another job, failure is a source of deep shame and a reason for self-blame. Without the right markers of merit—a diploma, marketable skills, a good job—they are “scrubs” who don’t deserve romantic partners, “takers” living parasitically off the government, “losers” who won’t amount to anything
  • Even those who consider themselves lucky to have jobs can feel a sense of despair, seeing how poorly they stand relative to others, or how much their communities have unraveled, or how dim their children’s future seems to be: Research shows that people judge how well they’re doing through constant comparisons, and by these personal metrics they are hurting, whatever the national unemployment rate may be.
Javier E

Russell Brand on revolution: "We no longer have the luxury of tradition" - 0 views

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  • The right has all the advantages, just as the devil has all the best tunes. Conservatism appeals to our selfishness and fear, our desire and self-interest; they neatly nurture and then harvest the inherent and incubating individualism. I imagine that neurologically the pathway travelled by a fearful or selfish impulse is more expedient and well travelled than the route of the altruistic pang. In simple terms of circuitry I suspect it is easier to connect these selfish inclinations.
  • This natural, neurological tendency has been overstimulated and acculturated. Materialism and individualism do in moderation make sense.
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  • Biomechanically we are individuals, clearly. On the most obvious frequency of our known sensorial reality we are independent anatomical units. So we must take care of ourselves. But with our individual survival ensured there is little satisfaction to be gained by enthroning and enshrining ourselves as individuals.
  • For me the solution has to be primarily spiritual and secondarily political.
  • By spiritual I mean the acknowledgement that our connection to one another and the planet must be prioritised. Buckminster Fuller outlines what ought be our collective objectives succinctly: “to make the world work for 100 per cent of humanity in the shortest possible time through spontaneous co-operation without ecological offence or the disadvantage of anyone”. This maxim is the very essence of “easier said than done” as it implies the dismantling of our entire socio-economic machinery. By teatime.
  • The price of privilege is poverty. David Cameron said in his conference speech that profit is “not a dirty word”. Profit is the most profane word we have. In its pursuit we have forgotten that while individual interests are being met, we as a whole are being annihilated. The reality, when not fragmented through the corrupting lens of elitism, is we are all on one planet.
  • Suffering of this magnitude affects us all. We have become prisoners of comfort in the absence of meaning. A people without a unifying myth. Joseph Campbell, the comparative mythologist, says our global problems are all due to the lack of relevant myths.
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