Nuts and Bolts: Assessing the Value of Online Interactions by Jane Bozarth : Learning S... - 0 views
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Mathieu Plourde on 02 Oct 12"They usually want some magic metric, some formula like, "two hours on LinkedIn + four comments in groups = tangible outcomes for the organization." It doesn't work that way. A great deal depends on how the worker chooses to spend that time in social channels, how well he filters and curates information, how she chooses the people with whom she's interacting. "