Congratulations team!

That is absolutely remarkable! Nice work Joe, Pieter and team!

How do we stack up?

What's important is that you call it firefighting mode. And if you're only putting bandaids on things, then that's what you call them. This prevents this temporary condition from becoming the permanent mode of operation.

Businesses are full of managerial approval loops. An employee wants to take a break, and he must check in with the supervisor. An employee wants to buy a hand tool, and she must go through channels to put in the request. A back-office employee wants to do something to take care of a customer, and he has to get permission. An employee wants to learn a new skill, and must get authorization from her manager for the company to pay for evening classes. In each of these cases, if you talked to the manager, you would probably hear something along the lines of the approval being a check to ensure that the employee does not make a mistake. These bosses feel like the approval process is good for the company. But I see it as something significantly different. I see a red flag that screams poor process. I see a lack of trust. I see unclear standards. I see an untrained employee. In short, I see a leadership failing.

Why wouldn't the team follow the new procedure since there are such clear benefits?  You probably have a theory or two if this experience sounds familiar to you.  The Toyota Way Fieldbook states that when people deviate from the original plan, it's a strong indication that there is a flaw in the plan.  This was also one of the main points of Implementing Change - Get It Done! There are reasons why people are not following a new procedure.  You need to find out what those reasons are and figure out what to do about it. Sustaining the improvements can be the most difficult part of the change process.

Cable organizing ideas for the 5S team

Lesson 1: The critical importance of the simple act of walking. When you get bogged down, distracted, or even discouraged rediscover the power of going to see. Lesson 2: Never walk alone. What is the benefit if only you see the current state and think of a better way to create a future sate? Always walk the value stream with the people who touch it. It will be their efforts who are needed to improve it. Lesson 3: Expand your focus. Many look primarily at the steps in the value stream and ask how to remove the waste. You must ask about the support processes to get the right people to the right place in the value stream at the right time with the right knowledge, materials, and equipment. Lesson 4: Reflect first on the purpose of the process. Focus on what problem the customer is trying to solve and ask whether the existing process, now matter how well, run, can effectively address their problem. Pay special attention to the way people are engaged in the operation and its improvement. Lesson 5: Make work fulfilling. There is nothing worse than seeing good people trapped in an unfulfilling process that they lack the power to improve. Lesson 6: Stability before full panoply of lean techniques. The process must be capable (able to produce good results every time) and available (able to operate when it is needed).

Pulling form a common pile of work.  We don't do it often.  Why not?

What do you get when you combine free and Lean?  Well, the FreeLeanSite.com. Jay Watson is the Lean thinker behind this site. It grew from a passion of implementing Lean on the shop floor at companies like Motorola, Honeywell, and General Electric. He started the site to make "lean thinking" concepts of continuous improvement highly accessible for practitioners in North America. Our primary focus is on accelerating the developmental process, sustaining the effort, and most importantly - driving for results. The majority of the training modules are absolutely free to download and modify as needed. A management improvement process focused on elements of Safety, Quality, and Speed of Execution provides a framework for action. The site has four major sections to aid in finding the right resource: Jay also provides some advice on implementing Lean by defining a Lean Roadmap.The roadmap consists of the following three phases: PHASE 1 (GET READY): PLANNING FOR IMPROVEMENT PHASE II (GET SET): CONDUCTING A PILOT PROGRAM PHASE III (GO!): TEAM PROBLEM SOLVING/ SKILLS DEVELOPMENT I have been truly amazed by the sheer amount of Lean related material that Jay has compiled.  This is a great resource for learning on your own or sharing with your team.

The following key points summarize Lean and Lean Metrics: 1) Make Lean so simple anyone can understand it. 2) Fix what bugs you and improve it everyday. 3) Every employee must make a 2 sec improvement everyday. 4) People fail sometimes and solutions may not valid but you learn from that. 5) Create a routine like: start day with Sweep, Sort, Standardize, then improvement time, then morning meeting. 6) Give people time everyday to experiment, train, and teach. 7) Simple metrics -            a) 1 improvement everyday            b) Orders out in 2 hours            c) Less than 1 mistake a week            d) Want customers to rave about us 8) Defects are something the customer sees. 9) Develop the skill and capacity to solve problems by everyone everyday.

I have it tagged as a film festival film.

Sure, just post it here, and tag it "film festival".

Is this series of videos something that someone would organize a learning experience around?  I would love to attend.